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210 avis
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Meilleur logiciel de montage vidéo
Publié le 26/08/2021
Je trouve cool, ce logiciel, il a toujours su comblé mes désirs et m'a beaucoup aidé pour la publicité de mes produits et services.
Avantages
Ce logiciel est le meilleur en matière de montage de courtes vidéos.
J'ai été agréablement surpris par le fun, et les fonctionnalités de montage.
Le logiciel nous a énormément aider pour la promotion nos projets filmiques et publicité pour notre entreprise.
J'aime également le fait qu'il ait de plus en plus fonctionnalités au niveau du filtre des photos et vidéos, vraiment c'est hyper cool.
Inconvénients
Cool comme logiciel, mais se serait beaucoup plus cool, de nous permettre, de mettre également en jeu nos propres images et vidéo.
- Secteur d'activité : Impression
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
genial
Publié le 22/11/2022
Avantages
site internet tres utile pour la réalisation de vidéo pro
Inconvénients
les services sont peut etre un peu chers mais ca vaut le coup

- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Promo by Slidely is the Perfect Tool for Creating Facebook Ad Videos
Publié le 08/02/2018
Promo by Slidely allows me to make quality videos for my Facebook Ads auickly and easily.
Avantages
What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application.
I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease. The audio library is impressive. The selection is vast and the clips are easily sortable so I can find what I want. They're also available in various lengths and are easily edited for the perfect duration.
The biggest reason why I use Promo is the video clip library. They have a huge library of top quality video clips to use in your videos. This is the main thing that sets Promo apart from services like Animoto.
Inconvénients
What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
'A dynamic platform to create your dream content'
Publié le 16/09/2020
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.
Avantages
I am using this tool for a long time and I really enjoy working with Promo.com. This is an amazing resource that allows you to create wonderful videos even if you have a small budget. They have a lot of the latest features and functions which is totally helpful to be creative with your editing. Promo.com has a massive collection of video clips that are really wonderful. I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish, social media ads, and more. I like to use huge collections of templates.
Inconvénients
I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing. I think they sould work on this.
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Misleading company refund policy
Publié le 08/12/2020
The customer service and company policies were deceptive and designed to trick people into paying for a full month of service even if they end up not liking the product.
Avantages
It was fairly easy to use and navigate the website.
Inconvénients
The company page is very misleading - be sure to read all of the fine print before subscribing! They will charge your card and if you have downloaded anything your "7 day money back guarantee" becomes invalid. I downloaded 2 videos I had made with my own content and they didn't work well for what I had intended to use them for. When I tried to cancel my plan I was told that the 7 day money back guarantee was actually only for people who purchased a subscription yet never downloaded anything - which defeats the purpose of a money back guarantee in my opinion. I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.
Nothing excuses this type of dishonest business practice.
Réponse de Promo Traduire en Français
Hi Sara
Thanks for your feedback and we would be happy to clarify the 7 day refund policy. Since all content is licensed, if a video is downloaded then the account would not be valid for a refund. If there is a purchase and no download then we can refund
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Careful
Publié le 14/04/2021
Costumer service is horrible. They do things via chat they do not have some one your can reach to talk to about billing. I followed their directions to cancel and they still charged me. My bank gave me back my money but they recharged and said that the bank investigate d and said it was valid when I contacted my bank they said no it was a recharge and promo needs to return it. They do not talk about accounts for 30 days which then they keep your money. They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.
Avantages
Easy to login On our computers and laptops.
Inconvénients
Editting : no hold and drag which made things time consuming.
Réponse de Promo Traduire en Français
Hello,
Thanks for reaching out and to further explain when a payment dispute is opened with the bank, we freeze use of the product until the banks complete their investigation. After the investigation is completed, if the charge is considered valid the funds are provided to our company and if the charge is reversed the funds are returned to the customer. After investigation, the banks deemed the charge was valid and we double checked to confirm they reviewed full evidence from both sides. For further clarification, I would suggest double checking with the bank on how they reached their result and if we can further help out just let us know.
Thank You
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Promo.com is brilliant for driving awareness of your company.
Publié le 26/05/2019
I use promo.com for generating awareness of our new services and sending people to our website for conversion. I also use the free version to teach my college marketing students to create videos for their own future jobs or businesses.
Avantages
The variety of videos offered is incredible. The search features are highly accurate in terms of meeting my needs. As a former advertising executive, I love the fact that I have professional videos for my mental health company in a fraction of the cost and time. The longest a video has taken me to create, with myriad alternatives is 3 hours. I usually create within two hours. Here's an example: https://promo.com/share/5ce6ce1c861eda3c9f78c4d0?utm_source=single_shared_link
Inconvénients
Not much to dislike. They are continually adding new features.

- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great (and easy) to deliver a single, short concept or message.
Publié le 03/08/2018
My experience with the tool is positive -- mostly because the overall design is simple and single-minded...almost a templated use-case. Hard to go wrong. The customer service was helpful and capable when I had inadvertently created two accounts and needed them merged. Also, when I was behind schedule they allowed me to suspend my account (and payments!) for three months while I caught up. Very nice of them.
Avantages
This tool allows you to basically use existing stock video, add your text messaging and music, to make a short video. THe obvious point is that it is really-really easy. Click on a video, type two to four short messages, and they are displayed in an overlay, and pick your soundtrack.
The entire process 'might' take 5 minutes. (If you're indecisive you could spend far longer selecting your video and soundtrack.)
Inconvénients
Don't look for multi-layered messages or complexity. These are short videos, intended to punch a point home with a metaphoric video and a soundtrack that supports (or at least doesn't detract) from the message. You can use this for 'awareness' or advertising -- but its far from being an explainer video. The subscription is also pricey for what you get. But there are a lot of videos and soundtrack to choose from. I just wish more of them were directly applicable to B2B selling.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Unethical conduct in billing
Publié le 11/01/2022
They dropped their price by about 60% because the rest of industry offered the same service for that price point.
They auto renewed us for the full price. Then when we said cancel it, they offered us a "discount" of the amount they never should have charged.
They asked if we wanted the discount deal or cancel, we said cancel. They said "too late" you missed the cut off, read our policy.
We are done. We will not do business with a company that acts this way. They got to keep our money but we are not using their service.
Avantages
The ease and product were equal to others in the industry.
Inconvénients
Their customer service and business ethics.
Réponse de Promo Traduire en Français
Hi there,
Thanks for reaching out, and we would be happy to take a look into your account to help out. We were unable to locate your account.
Can you email our team at support@promo.com, and we will answer within a few minutes, our support team is here 24/7 to provide immediate support?
All monthly and annual plans can be canceled from within the billing section of the website if you decide not to continue.
Thank You

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy Promo videos with Promo
Publié le 15/10/2019
Exciting! I love being able to take an idea and translate it into a video. Visual presentations are a driving force in today's marketing game and Promo let's me play with the big dawgs.
Avantages
This software is very easy to use. Straight forward editing options as well as a huge selection of stock videos and images.
Inconvénients
Limited fonts, this is a personal preference con. I'd like to see a few more font options and maybe some different animations for said fonts.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Most Functional & Fun Video Production Tool Ever
Publié le 29/05/2019
It took no time to make custom videos with client's footage seamlessly interwoven with stock footage that would cost a lot to achieve from scratch. Music and footage rights are sewn up with the push of a button. I feel like they are in the next room while I work, that is how good their customer service is, they are right there in the chat box ready to help :)
Avantages
Allows one marketing guy or gal to operate like a video production studio.
Inconvénients
The fact that I didn't know about it sooner :)

- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great tool hope it gets better!
Publié le 13/07/2018
More attention to our posts
Avantages
I really like promo. Our little business has received a lot more attention when we promote with video. Adding witty copy is fun and engaging, I really like doing marketing with this program!
Inconvénients
On the downside, their music selection is still not great, especially the soothing, Spa-like stuff that we sometimes need, but I anticipate their music library will grow over time.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Asset for Our Marketing & Branding
Publié le 14/05/2020
From day one I was able to create some great content. When I log in there is usually already a message I want to convey. The template library has more often than not given me ideas on how I want to convey that message. Over the last two years, Promo has helped me create professional content which has reached my target market, helped me to both create brand recognition and accomplish our marketing agendas. The number of compliments I receive on our videos is amazing. It's a great tool which I don't see not using well into the future of our organization.
Avantages
Promo templates provide great baselines for creating content. Just recently all I had to do was brand a template and go. But generally, it is an easy to use software which enabled me to expand our brand and communicate our message in the most cost effective manner possible, while providing a high quality presentation. Which as a start-up company is very important.
Inconvénients
Honestly, for the price, ease of use and functionality. I don't have any cons. This has been an incredible asset for my company. If I had one issue, I wish we could replace the green screen with images. But outside of that no issues.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great way to express an organisations identity and message.
Publié le 27/10/2020
Being a small business and always struggling with funding advertising and promotion I love that I have control over spreading my message to the world and being able to do this in a cost effective and creative way.
Avantages
I love the fact that they listen when you suggest something. For example there used to be a limit on the number of videos you could create per month which irritated me. But now they are unlimited which is great. Sometimes I use make videos all the time - when I am feeling super creative - and other times I don't use it at all because I am just too busy. But other times I use it a lot.
Inconvénients
In a perfect world I would like to be able to make longer vids and possibly put voice overs on them but as far as short sharp message vids go - can't beat this program.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Disappointing
Publié le 07/11/2019
I had quite a few video credits (when I cancelled I still had 6) but this whole idea of making you pay a monthly fee just to keep your credit is very shady and disappointing for a company I have supported for many years. I know most companies chase the mighty dollar I just wish some kept the same honest attitude they had when they started.
Avantages
The software itself has come a long way over the years and is easy to use and gives you decent video content.
Inconvénients
-The price has been steadily increasing.
-Customer service has been disappointing.
Réponse de Promo Traduire en Français
Hi,
Thanks for your feedback/review and we would be happy to help out. All unused credits rollover with an active plan and we have several options including pausing the account if you require. All published videos remain yours forever. Can you email us at support@promo.com so we can take a look at your account and help out with a solution that will help out.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Never helped my to fix my problem
Publié le 07/09/2020
bad/ terrible/ inefficient and unprofessional
Avantages
I used to use this promo.com to do my daily videos without any problem. However, 10 days ago I starting having problems to upload videos on Instagram ....I was chatting with an operator for 2 hours and finally my case was transferred to technical support ....UNTIL today, nobody contacted me and I am still having the same problem .....I can't upload my videos to Instagram and nobody cares / helps me
Inconvénients
Nobody helps you if you if you have a problem ....operators don't know what to say
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use and great customer support
Publié le 12/10/2020
Surprisingly good software for making short marketing videos.
Avantages
It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch. I have no previous experience with making marketing videos but with Promo everything is easy and fast.
Inconvénients
I have experienced some technical issues with the software (minor problems with publishing the videos etc) but all problems have been sorted out by the excellent customer service.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great video solution
Publié le 24/09/2019
I like the customer service at Promo. they are very responsive and if I have an issue , problem or questions I get responses and solutions right away. during my first year subscription I did not really used all the credits, but they agreed to transfer unused credits to the next year.
Avantages
It is an easy and user-friendly software with a great choice of categories you can select. You can select already prepared short videos , just customize them (like adding your own slogan, brand color and logo) and you are ready to send a message to your audience. It is very easy to download and share links. Now they added new features like posting on the social media. I used it and it was convenient as you did not have to download a video and then upload to your social media pages.
Inconvénients
Based on my plan I get basic features , no cons for now. The only wish I could have is to get a cheaper plan but this is something we always want in the world of business.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Top-Notch Marketing Product
Publié le 13/06/2019
Avantages
Promo.com has accelerated our digital media marketing efforts. As the marketing manager of a midsize nonprofit with limited staff, budget and time, social media marketing usually falls at the bottom of my priorities. Promo.com has empowered me to develop eye-catching social ads in a very short amount of time (usually 30 minutes or less) and at a cost that fits my budget. With a vast database of unique video clips and background music to choose from, Promo.com has quickly become one of my favorite marketing tools!
Not only would I recommend Promo.com for its ease of use and affordability, but their customer service team rocks! When I discovered an issue I could not resolve on my own, customer care was quick to respond and offer solutions to meet my needs.
Inconvénients
The only limitation that I have experienced is text editing. The options for adding text to video are pretty limited and it would be great to see more text editing features available without making it overly complicated.
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Promo.com Customer Service Experience
Publié le 20/06/2019
As a small business owner, I see the value in creating eye-catching content and 'putting it out there' on social media. The problem is, unless you're big enough to have your own in-house graphics team, anything you create yourself will likely not rise to the level of professional and eye-catching.
If your content in lacklustre or mearly "ok", you're not going to get the desired result. With promo.com videos, you get something that looks like a pro TV commercial. That means more eyes stick with and finish watching your content and that translates into more clicks.
I've received a number of compliments on my new Promo.com videos-- something I didn't receive much on previous promotional material we tried. Promo.com makes it easy for me to put out a new video, publish it and quickly see new customer contacts.
Avantages
Easy of use. I'm not a teck wizard and don't have the time to spend hours figuring out how to use a new tool for my business. You can jump right into Promo.com and start creating content almost immediately. Very user friendly. Also very pleased with the incredible variety of quality, ready-to-customize videos on their site. Very good selection of background music to use as well.
Inconvénients
Genuinely nothing I can think to say here. For me, the experience using Promo.com has been all positive.
- Secteur d'activité : Animation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best video maker
Publié le 12/09/2019
Great experiences,
Promo made us pro with no video making experiences.
Avantages
The simplicity to making and editing videos,
The calendar which made our life easy to get pre made videos.
The customer support very professional and swift service we are receiving every day,
The photo bank is one of the best i have ever seen
Inconvénients
I love everything about it. everything is working as it should be.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
All in one!
Publié le 13/05/2020
I just started to use Promo a week ago. it's easy, the Customer Service has been very helpful. I'm positively surprised about how easy it is to create videos and you can customise the adverts with your brand and colours.
Avantages
Promo gives access to all the 'ingredients' I need to create videos at an affordable cost.
The app is easy to use, no need to be an expert. Promo provides a great diversity of high-quality footage.
Inconvénients
The only thing that I hadn't expect is that It was not clear that the annual payment would be taken in one go.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding
Publié le 21/10/2020
What was going to initially cost us with a graphics designer per video we were able to pay less a year with unlimited promo's.
Avantages
The easy method of use and direction in doing so.
Inconvénients
In my opinion I would have like to have found a more balanced catalog of urban communities within the videos. To better enable us to reach all types of people within their everyday familiar surroundings.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best Online Video Maker
Publié le 20/11/2019
Now into my third year with Promo. I have tried other online services but this is definitely the most professional, most affordable, way to make polished video snippets. Using promo has meant our social media feeds get more attention and we also use them on our website.
Avantages
Lots of good points, but, In particular, the customer support is quick and efficient and the service gets periodically upgraded with new and worthwhile features. The media library is vast and includes footage, music and photographs.
Inconvénients
Would like the ability to use more premium content in a particular video. Also it would be nice to be able to use different music backgrounds for different sections.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding Product - Operation Heal America LLC
Publié le 22/05/2020
Outstanding product - highly recommend!
Engagements on social media accounts went up 60 times norm with first posting.
Avantages
Ease of Use
Quality of Production Materials: Video, Templates, Music files, etc.
Ability to produce quality videos in a timely manner
Reasonably priced
Inconvénients
There is nothing I dislike about this software. As a former FBI agent and Navy Pilot, I am, by nature, a detail guy. Whoever designed this product thought of every conceivable detail to product high-quality videos with minimal expense and effort! Kudos Promo.com!