Avis clients sur CleanCloud

CleanCloud

Système point de vente pour les nettoyeurs à sec et les laveries

Note globale

4,7 /5
(160)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,7/5
Support client
4,6/5

96%
des utilisateurs recommandent cette application
Classer par

160 avis

Luis
Note globale
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simplicité

Publié le 30/03/2022

Avantages

Bel outil
Simple, complet, fonctionnel
Cloud, pas d’installation

Inconvénients

Le prix
Un peu cher. Il faudrait investir pour améliorer le logiciel. Principe de l’open source.

Talahat
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Intuitive and User friendly

Publié le 29/12/2021

A very up-to date software full of features designed by the company and the users. A forever...

A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.

Avantages

The software is customisable in appearance pricing and gives control to the the administrator.

Inconvénients

Software only allows forward booking of four weeks at a time.

Julie
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

CleanCloud makes sense

Publié le 16/06/2021

Avantages

Every bit of CleanCloud is customizable and their customer service team is wonderful!

Inconvénients

The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.

Fernando
Note globale
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

A disappointing product and experience

Publié le 21/10/2020

Overall, the product looks good on the surface but does poorly when put to use for its barcode and...

Overall, the product looks good on the surface but does poorly when put to use for its barcode and garment management features.

Avantages

The system has a great way of managing and creating items and orders manually.

Inconvénients

There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.

SAYYED
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best complete software package in market

Publié le 29/09/2020

Its good so far.

Its good so far.

Avantages

First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.

Inconvénients

Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,

NURIT
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SUPER GOOD

Publié le 09/08/2021

VERY GOOD SYSTEM

VERY GOOD SYSTEM

Avantages

EASY TO MANAGE!!! ONLINE EVERYWHERE, EMPLOYEES ACCOUNTS.

Inconvénients

sOMETIMES WHEN THERE IS NO INTERNET WE CANT ACCESS THE ACCOUNT.

Donnalee
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Laundry Software that's got me in a spin!

Publié le 28/11/2018

Like any decent software you'd expect it to transform your working practices but my oh my we could...

Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.

Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.

The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows

LOVE LOVE LOVe

Avantages

Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical

Inconvénients

Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.

Bruce
Note globale
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Outstanding

Publié le 13/10/2020

It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been...

It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been amazing through the on- boarding with me.

Avantages

Ease of use , support , willingness to change and adapt to requests or idea, functionality.

Inconvénients

What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer.
The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.

Hari
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I love this software, it made my life so easy with the online booking facility.

Publié le 09/07/2018

Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly...

Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly updating with new features.

Avantages

Simple and Easy to use. Its not just a point of sale or online booking stuff, it actually saved me tons of hours in admin work. Got excellent features.

Inconvénients

Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing.
Text credits are bit expensive.
If the app has push notification facility that will be great.

Also if the app has some images of garments facility it will be better.

Kyle
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Clean Cloud review for Krispy Kickz Sneaker Laundry

Publié le 04/05/2022

Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamline...

Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamlined approach to our processes therefore providing better service offering to our customers.

Avantages

Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.

Inconvénients

Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.

Alternatives envisagées 

Zoho Social, Zoho CRM et Zoho Expense

Pourquoi passer à CleanCloud

Complexity and cost to implement.
Sarah
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best epos for dry cleaners and laundries

Publié le 29/09/2016

After investigating the various options for my commercial laundry. CleanCloud offered the best...

After investigating the various options for my commercial laundry. CleanCloud offered the best solution. It's innovative and being cloud based it is convenient. Although it isn't perfect, yet. There are some integration limitations with other accountancy apps. It is however, being constantly updated and new customer led features are being added. The customer service is excellent! I would highly recommended CleanCloud, you certainly won't find one that's better for the money, we would be lost without it.

Avantages

Cloud based.
Great value for money
Really aids workflow and staff management
Customers like getting emails, brings the dry cleaning industry into the 21st century!

Inconvénients

Can be a bit clunky in its operation
Some extra accountancy features would be good.

Daren
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Soap and Bubble Wash House love CleanCloud

Publié le 24/10/2016

The CleanCloud system has been a massive boost for our business .. implemented the system early...

The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...

Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...

We have been able to use the data to develop our strategies & go forward direction

Customer service is great & we have worked closely on developing specific solutions for our business ...

Would highly recommend David and the CleanCloud team (Simon, Peter & crew)

Many thanks

Avantages

Adaptability that allows us to customise for our specific needs

Inconvénients

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently

The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

James
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Extremely happy with CleanCloud

Publié le 16/03/2022

The support staff is great. Any issue I’ve encountered, which has been very few, has been taken...

The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.

Avantages

Ease of use for all employees. My customers absolutely love the text message reminders on order completion.

Inconvénients

I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.

Domenic
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product with unparalleled service and support

Publié le 21/01/2022

as i said, good software with amazing support above and beyond what anyone could hope for

as i said, good software with amazing support above and beyond what anyone could hope for

Avantages

This software runs our business but we have had issues with browsers, operating systems and printers ....
basically i was out of my depth.
the engineers at CleanCloud worked on helping me resolve the issue with the printer above and beyond what i could have ever expected. timely support so i can get get on with running my business

Inconvénients

my inability to configure the 3rd party printer

Kendra
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clean Cloud saved me TIME

Publié le 13/01/2022

Excellence experience. They also submit suggestions for improvements for features that they do not...

Excellence experience. They also submit suggestions for improvements for features that they do not offer.

Avantages

Order and customer tracking and inventory is the best use for us.

Inconvénients

There isn't an option for international payments. Once that feature is added I will definitely use it.

Dennis
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing value

Publié le 12/10/2020

Working with Clean Cloud has been the best experience when it comes to cloud software for the...

Working with Clean Cloud has been the best experience when it comes to cloud software for the laundry business. We have tried numerous products and no comes close to the quality, features and pricing provided by Clean Cloud.

Avantages

Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.

Inconvénients

The software needs internet access at all times to work reliably.

Ahmed
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

good experience so far! very responsive and helpful team

Publié le 19/09/2022

Avantages

All features are great, metrics, marketing management, CRM, and so on. It's really straighforward.

Inconvénients

Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc.

Kerry
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clean cloud Review

Publié le 30/07/2022

We have solved our point of sale issues by using clean cloud, and the pick up and delivery option...

We have solved our point of sale issues by using clean cloud, and the pick up and delivery option is brilliant addition to our business.

Avantages

The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out

Inconvénients

we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.

Maryam
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Could be cheaper for African users

Publié le 23/06/2022

Was suitable for my business in the beginning but became complicated and expensive overtime.

Was suitable for my business in the beginning but became complicated and expensive overtime.

Avantages

The accessibility from any device although they could improve the mobile version.

Inconvénients

The cost of purchasing sms units is too expensive.

Yatin
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CleanCloud Review

Publié le 05/10/2020

It’s pretty good.
Phone customer service & tech support would make it even better.

It’s pretty good.
Phone customer service & tech support would make it even better.

Avantages

It’s easy to use
It’s easy to manage
It’s easy to make changes
Customer support by email only.

Inconvénients

Cannot call customer support.
Text messages do not provide customer phone #
Customization of auto text msg go through vendor

Walid
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

CleanCloud

Publié le 02/11/2021

Very good experience

Very good experience

Avantages

CleanCloud is an excellent software for dry cleaning and laundry service, easy to implement and to use . Very friendly and has all what you need as options

Inconvénients

Sometimes duplicate orders and the subscription fees is somehow high

Marisela
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Dry Clean software

Publié le 25/03/2019

Being able to communicate with our clients, and outsourced work, along with keeping tracking of...

Being able to communicate with our clients, and outsourced work, along with keeping tracking of finances and incoming moneys is such a seamless feature of this program. It was really great to see it in action.

Avantages

I really liked this software. I used it for a short time under its Free Trial (14 days). It is easy to use, and very organized. Best of all the clean look of the program makes it very easy to select items, specify the process it will undergo. The customer organization is really great - one is able to email clients and keep track of their orders very clearly. Everything about this software allows for an all around understanding of finances and procedures.

Inconvénients

The only setback for our small business and the reason we opted to not continue to use it was the price. When we can increase business and generate more clients, then I can see us switching to this beautiful software.

Herson
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CleanCloud

Publié le 07/02/2022

Im so satisfied

Im so satisfied

Avantages

Its' very easy to use ang friendly user

Inconvénients

I actually like this software even our new staff can learn fast.

Robin
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use

Publié le 09/10/2020

Overall it has been very positive

Overall it has been very positive

Avantages

It is very user friendly and easy to figure out.

Inconvénients

I use it primarily for wash and fold laundry. I wish I could customize it a bit more to our work flow to make this wash s as HD fold process less administrative. Also the website doesn’t allow for an individual customization or design.

Marzban
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

covid support

Publié le 01/10/2020

good overall experience

good overall experience

Avantages

During covid, cleancloud could have supported the clients more as the sales dropped significantly. The 50% discount was not enough at all specially for small businesses.

Inconvénients

The features are satisfactory for small businesses.