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160 avis
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simplicité
Publié le 30/03/2022
Avantages
Bel outil
Simple, complet, fonctionnel
Cloud, pas d’installation
Inconvénients
Le prix
Un peu cher. Il faudrait investir pour améliorer le logiciel. Principe de l’open source.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Intuitive and User friendly
Publié le 29/12/2021
A very up-to date software full of features designed by the company and the users. A forever...
A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.
Avantages
The software is customisable in appearance pricing and gives control to the the administrator.
Inconvénients
Software only allows forward booking of four weeks at a time.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CleanCloud makes sense
Publié le 16/06/2021
Avantages
Every bit of CleanCloud is customizable and their customer service team is wonderful!
Inconvénients
The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
A disappointing product and experience
Publié le 21/10/2020
Overall, the product looks good on the surface but does poorly when put to use for its barcode and...
Overall, the product looks good on the surface but does poorly when put to use for its barcode and garment management features.
Avantages
The system has a great way of managing and creating items and orders manually.
Inconvénients
There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best complete software package in market
Publié le 29/09/2020
Its good so far.
Its good so far.
Avantages
First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.
Inconvénients
Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
SUPER GOOD
Publié le 09/08/2021
VERY GOOD SYSTEM
VERY GOOD SYSTEM
Avantages
EASY TO MANAGE!!! ONLINE EVERYWHERE, EMPLOYEES ACCOUNTS.
Inconvénients
sOMETIMES WHEN THERE IS NO INTERNET WE CANT ACCESS THE ACCOUNT.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Laundry Software that's got me in a spin!
Publié le 28/11/2018
Like any decent software you'd expect it to transform your working practices but my oh my we could...
Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.
Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.
The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows
LOVE LOVE LOVe
Avantages
Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical
Inconvénients
Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.
- Secteur d'activité : Textile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding
Publié le 13/10/2020
It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been...
It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been amazing through the on- boarding with me.
Avantages
Ease of use , support , willingness to change and adapt to requests or idea, functionality.
Inconvénients
What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer.
The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love this software, it made my life so easy with the online booking facility.
Publié le 09/07/2018
Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly...
Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly updating with new features.
Avantages
Simple and Easy to use. Its not just a point of sale or online booking stuff, it actually saved me tons of hours in admin work. Got excellent features.
Inconvénients
Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing.
Text credits are bit expensive.
If the app has push notification facility that will be great.
Also if the app has some images of garments facility it will be better.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Clean Cloud review for Krispy Kickz Sneaker Laundry
Publié le 04/05/2022
Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamline...
Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamlined approach to our processes therefore providing better service offering to our customers.
Avantages
Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.
Inconvénients
Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.
Pourquoi passer à CleanCloud
Complexity and cost to implement.- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best epos for dry cleaners and laundries
Publié le 29/09/2016
After investigating the various options for my commercial laundry. CleanCloud offered the best...
After investigating the various options for my commercial laundry. CleanCloud offered the best solution. It's innovative and being cloud based it is convenient. Although it isn't perfect, yet. There are some integration limitations with other accountancy apps. It is however, being constantly updated and new customer led features are being added. The customer service is excellent! I would highly recommended CleanCloud, you certainly won't find one that's better for the money, we would be lost without it.
Avantages
Cloud based.
Great value for money
Really aids workflow and staff management
Customers like getting emails, brings the dry cleaning industry into the 21st century!
Inconvénients
Can be a bit clunky in its operation
Some extra accountancy features would be good.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Soap and Bubble Wash House love CleanCloud
Publié le 24/10/2016
The CleanCloud system has been a massive boost for our business .. implemented the system early...
The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...
Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...
We have been able to use the data to develop our strategies & go forward direction
Customer service is great & we have worked closely on developing specific solutions for our business ...
Would highly recommend David and the CleanCloud team (Simon, Peter & crew)
Many thanks
Avantages
Adaptability that allows us to customise for our specific needs
Inconvénients
Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently
The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Extremely happy with CleanCloud
Publié le 16/03/2022
The support staff is great. Any issue I’ve encountered, which has been very few, has been taken...
The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.
Avantages
Ease of use for all employees. My customers absolutely love the text message reminders on order completion.
Inconvénients
I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product with unparalleled service and support
Publié le 21/01/2022
as i said, good software with amazing support above and beyond what anyone could hope for
as i said, good software with amazing support above and beyond what anyone could hope for
Avantages
This software runs our business but we have had issues with browsers, operating systems and printers ....
basically i was out of my depth.
the engineers at CleanCloud worked on helping me resolve the issue with the printer above and beyond what i could have ever expected. timely support so i can get get on with running my business
Inconvénients
my inability to configure the 3rd party printer
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Clean Cloud saved me TIME
Publié le 13/01/2022
Excellence experience. They also submit suggestions for improvements for features that they do not...
Excellence experience. They also submit suggestions for improvements for features that they do not offer.
Avantages
Order and customer tracking and inventory is the best use for us.
Inconvénients
There isn't an option for international payments. Once that feature is added I will definitely use it.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing value
Publié le 12/10/2020
Working with Clean Cloud has been the best experience when it comes to cloud software for the...
Working with Clean Cloud has been the best experience when it comes to cloud software for the laundry business. We have tried numerous products and no comes close to the quality, features and pricing provided by Clean Cloud.
Avantages
Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.
Inconvénients
The software needs internet access at all times to work reliably.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
good experience so far! very responsive and helpful team
Publié le 19/09/2022
Avantages
All features are great, metrics, marketing management, CRM, and so on. It's really straighforward.
Inconvénients
Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Clean cloud Review
Publié le 30/07/2022
We have solved our point of sale issues by using clean cloud, and the pick up and delivery option...
We have solved our point of sale issues by using clean cloud, and the pick up and delivery option is brilliant addition to our business.
Avantages
The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out
Inconvénients
we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Could be cheaper for African users
Publié le 23/06/2022
Was suitable for my business in the beginning but became complicated and expensive overtime.
Was suitable for my business in the beginning but became complicated and expensive overtime.
Avantages
The accessibility from any device although they could improve the mobile version.
Inconvénients
The cost of purchasing sms units is too expensive.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CleanCloud Review
Publié le 05/10/2020
It’s pretty good.
Phone customer service & tech support would make it even better.
It’s pretty good.
Phone customer service & tech support would make it even better.
Avantages
It’s easy to use
It’s easy to manage
It’s easy to make changes
Customer support by email only.
Inconvénients
Cannot call customer support.
Text messages do not provide customer phone #
Customization of auto text msg go through vendor
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
CleanCloud
Publié le 02/11/2021
Very good experience
Very good experience
Avantages
CleanCloud is an excellent software for dry cleaning and laundry service, easy to implement and to use . Very friendly and has all what you need as options
Inconvénients
Sometimes duplicate orders and the subscription fees is somehow high
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Dry Clean software
Publié le 25/03/2019
Being able to communicate with our clients, and outsourced work, along with keeping tracking of...
Being able to communicate with our clients, and outsourced work, along with keeping tracking of finances and incoming moneys is such a seamless feature of this program. It was really great to see it in action.
Avantages
I really liked this software. I used it for a short time under its Free Trial (14 days). It is easy to use, and very organized. Best of all the clean look of the program makes it very easy to select items, specify the process it will undergo. The customer organization is really great - one is able to email clients and keep track of their orders very clearly. Everything about this software allows for an all around understanding of finances and procedures.
Inconvénients
The only setback for our small business and the reason we opted to not continue to use it was the price. When we can increase business and generate more clients, then I can see us switching to this beautiful software.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CleanCloud
Publié le 07/02/2022
Im so satisfied
Im so satisfied
Avantages
Its' very easy to use ang friendly user
Inconvénients
I actually like this software even our new staff can learn fast.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use
Publié le 09/10/2020
Overall it has been very positive
Overall it has been very positive
Avantages
It is very user friendly and easy to figure out.
Inconvénients
I use it primarily for wash and fold laundry. I wish I could customize it a bit more to our work flow to make this wash s as HD fold process less administrative. Also the website doesn’t allow for an individual customization or design.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
covid support
Publié le 01/10/2020
good overall experience
good overall experience
Avantages
During covid, cleancloud could have supported the clients more as the sales dropped significantly. The 50% discount was not enough at all specially for small businesses.
Inconvénients
The features are satisfactory for small businesses.