ScriptSure

4,6 (29)
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Logiciel de prescription électronique

Note globale

4,6 /5
(29)
Rapport qualité-prix
4,9/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,4/5

90%
des utilisateurs recommandent cette application
Classer par

29 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use E-prescribing

Publié le 14/09/2023

Avantages

ScriptSure is easy to use, intuitive and has performed flawlessly

Inconvénients

Set up can be kind of a bear. It is certainly understandable given that it needs to verify prescribing information but it definitely took me a couple of hours.

Mike
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ScriptSure- The best of the best

Publié le 27/09/2023

They are very professional and we are happy with the value they bring to us and our customers. They...

They are very professional and we are happy with the value they bring to us and our customers. They are part of our arsenal when bringing on new business!

Avantages

Integration with multiple accounts in a short period of time was handled efficiently and with very little if any impact to the healthcare teams.

Inconvénients

They always handle our customers concerns. If I had to say one thing. Billing is not always on time.

Alternatives envisagées 

RXNT

Pourquoi passer à ScriptSure

Ease of use and feedback from accounts that had used other products.
Priya
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Rude support staff

Publié le 16/05/2023

I am sure the product could be better but the rudeness of the support staff makes it not worth it....

I am sure the product could be better but the rudeness of the support staff makes it not worth it. Unforatunely this system partnered with teh EHR I am using but we are considering other options after the belittling emails. You get what you pay for I guess with cheaper EHR systems you get rude and inefficient support teams

Avantages

Script sure is low cost considering the EHR systems available

Inconvénients

The staff and support are very rude especially via email. If you need support they spend extnesive time arguing and belittling customers for simple matters. Rather than hellping provide a solution when my practice had an inquiry they sent me 4+ emails such as "I hope this message finds you well. I wanted to bring to your attention that I have received additional emails regarding the matter we previously discussed, despite mentioning that the issue was resolved and asking a specific question. I would appreciate it if you could clarify the reason for the ongoing emails, as it is causing some confusion. Additionally, I kindly request that you refrain from sending me any further communications that are not related to my inquiries. Thank you for your attention to this matter" rude and argumenative in all emails made this a very unpleasant experience. You get what you pay for I guess with cheaper EHR systems you get rude and inefficient support teams

Steve
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very good for prescribers!

Publié le 10/10/2024

I’ve used a number of prescribing platforms, and ScriptSure is the easiest and most intuitive....

I’ve used a number of prescribing platforms, and ScriptSure is the easiest and most intuitive. Alerts are appropriate, and provide useful details about the potential interaction 2FA is fast and simple using an Authenticator app.

Avantages

This software has a clean interface, is easy to use, and is very fast

Inconvénients

Nothing stands out. I haven’t had any problems with it over the last year I’ve been using it

Jamie
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

New user account

Publié le 13/09/2024

Great experience thus far. Easy set up great customer service

Great experience thus far. Easy set up great customer service

Avantages

User friendly application across all devices .
Set up was simple and all pharmacies available.

Inconvénients

Nothing so far. I have only been using the product a short time

Jennifer
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great system w/ great support

Publié le 14/09/2023

We have utilized Scriptsure for the last 5+ years and have been very pleased with the service, the...

We have utilized Scriptsure for the last 5+ years and have been very pleased with the service, the ease of the system and the great support we receive from Adam.

Avantages

Scriptsure is very easy & user friendly to utilize. The workflow is nice.

Inconvénients

providers used to get a text when a script was needing to be signed and that no longer happens

Mustafa
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Scriptsure

Publié le 21/09/2023

Excellent

Excellent

Avantages

Easy of use and easy acccess. Nicely integrates

Inconvénients

Signing on in 2 steps and some of the choices in med available

Emily
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Executive Director

Publié le 21/09/2023

Avantages

Ease of use and ability to add users into the system.

Inconvénients

Not having a mobile application makes it challenging

Alex
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Works Well Overall

Publié le 12/08/2019

I use ScriptSure for prescribing as a result of my company choosing it, so I had no say in the...

I use ScriptSure for prescribing as a result of my company choosing it, so I had no say in the matter. Overall, the system works well, and is reliable, which are two of the most important variables to me as a provider. I did prefer the prescribing functions of my previous system (Allscripts) due to the simplicity of viewing various statuses of orders (see Cons), as well as finding medications and strengths/doses.

Avantages

The software and interfaces are typically very easy to read and navigate. Knock on wood, I have not had any problems with downtime or excessive outages, indicating good reliability. When I did originally get set up with the software, the representative that I interacted with on the phone and online was very helpful and made it easy to get going.

Inconvénients

I do not like that the medication list includes all previous prescription in the same list with the active prescriptions. It would be very helpful if there were different tabs or sections to delineate active orders vs. canceled orders vs. inactive/expired orders, etc. Also, there are sometimes not common strengths/doses of medications available in the software, which is very frustrating. For example, I could not find a 45 mg mirtazapine strength, which I know is available to be prescribed.

william
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Difficulty transitioning

Publié le 13/01/2020

Avantages

Once in place, works quite well. Functional

Inconvénients

Difficulty transitioning, in this case to e-prescribing. Delays in getting help, then inability to get program functional throughout this Monday -- and we'll see how much longer.

Réponse de Daw Systems

We are sorry to hear that your upgrade was difficult to the ERX from printing prescriptions. If you ever need assistance of any kind support is available by phone or email at anytime (24/7). You can contact 866-755-1500 x2 or email support@dawsystems.com

Judy
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Love this program! It’s a game-changer

Publié le 12/08/2019

I’ve been a hospice nurse for just over a year. We added Scriptsure about 6-8 months ago. It has...

I’ve been a hospice nurse for just over a year. We added Scriptsure about 6-8 months ago. It has vastly streamlined the Med ordering process.

Avantages

Intuitive interface. User friendly. I can order meds right when I need to instead of having to wait/forget. I can keep track of previous orders

Inconvénients

Many of the meds I search respond with ‘no available dosing’. I have to re-enter the Med I’m looking for to get a new choice list and go by trial and error through multiple options. Why have them listed if you can’t order them?

Zachary
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product, Great Results

Publié le 12/08/2019

Our previous eRx solution was too slow and severely impacted patient flow. ScriptSure was the...

Our previous eRx solution was too slow and severely impacted patient flow. ScriptSure was the perfect solution for us! There is some automation as the system stores previous patient information which helps make future visits a bit more seamless.

Avantages

ScriptSure is about as "plug and play" as you can get with medical software. The team at ScriptSure made the implementation process easy and painless for us, which is incredible as most people in the medical community don't have a lot of free time for extra projects.

Inconvénients

There was some trouble with the initial setup between our iPads/computers and printers, but the ScriptSure team was quick to help out and find a solution.

Everett
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

E-Prescribing is the best I've seen

Publié le 12/08/2019

Avantages

Speed. Very easy to use. Easily selecting a medication and refills are simple.

Inconvénients

The software used to be only usable in Windows computers, but that has changed and it is in cloud I can use it on my Apple cell phone and iPad and Mac now.

Nicolle
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Allows me to double check the use of narcotic pharmaceuticals to ensure patients are not...

Publié le 19/01/2018

Avantages

The software is efficient, easy to navigate and user friendly. It allows me to chart within the patients profile and provides live access to other clinicians leaving a note.

Inconvénients

The software does not offer many "quick fill ins" for common occurrences and is not tailored to personal company needs.

Réponse de Daw Systems

Thank you from the Daw Systems, Inc. team for the review!

Dawn
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 13/08/2019

Avantages

Very easy to use. Our customers have provided very positive feedback and love the product. Great technical support. They are open to suggestions for enhancements and work diligently to update their software based on these suggestions.

Inconvénients

I cannot currently think of anything that falls in this category

David
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software!

Publié le 13/08/2019

Has made prescribing and documentation much easier, quicker, and efficient - and it's fun to use

Has made prescribing and documentation much easier, quicker, and efficient - and it's fun to use

Avantages

Being able to use any any of my devices - computers, tablet, cell phone - from anywhere

Inconvénients

Doesn't synch with scheduling program
Doesn't add date to prescription summary page

Sarbjit
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Review

Publié le 12/08/2019

They can be better and support and training. I felt alone and did not have any one to count on

They can be better and support and training. I felt alone and did not have any one to count on

Avantages

Easy to use once I learned how to use it

Inconvénients

Not able to have training - I had to learn on my own

Réponse de Daw Systems

Sarbjit,

I am sorry to hear this. We offer full training to every user that needs it and provide quick start guides, documentation and training videos. The pharmacy that established the account did not make us aware that you did not have access to those materials or know about the availability of live training. If you need anything along these lines still, please let us know directly 866-755-1500 or support@dawsystems.com. Thank you.

Casey
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

script sure review

Publié le 13/08/2019

Avantages

I really like this system. Its very useful especially to nurses out in the field doing homecare.

Inconvénients

it can be a little tedious until you get used to it.

Isaac
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Support incredibly helpful today - thank you.

Publié le 15/03/2017

Thanks for the help today. ScriptSure is great. I use the E-RX program and needed a report for an...

Thanks for the help today. ScriptSure is great. I use the E-RX program and needed a report for an audit and support was able to create the custom report fast for me today and showed me some shortcuts to prepare scripts faster. Thanks.

Alyson
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ScriptSure for Dental Office

Publié le 21/08/2019

Works well, any issues are VERY quickly resolved

Works well, any issues are VERY quickly resolved

Avantages

Awesome, live, human, AMERICAN, customer support

Inconvénients

I cannot think of anything at this time.

Gina
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Scriptsure Review

Publié le 13/08/2019

Makes my job easier, less time consuming for prescriptions.

Makes my job easier, less time consuming for prescriptions.

Avantages

Much easier than filling out forms, faxing them in or calling in prescriptions

Inconvénients

After I learned how to use, no cons. Had to learn how to look up pharmacies and add medications, but really easy to use.

Kathryn
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Review on Richard, software updates

Publié le 02/05/2014

We have been pleased with the service that DAW Support has provided to our business. Whenever we...

We have been pleased with the service that DAW Support has provided to our business. Whenever we called the issue is corrected within the day. This last issue we found out that the software needs periodic updates. We thought that the updates were done automatically by DAW. It would be nice to have a notice sent out to remind people of the updates. The entire staff at this clinic has changed and was unaware that the clinic needs to call for updates. Rich was very helpful with getting the update done and explaining where to look for the corrected medication. The new format on the drug screen with the different medication categories has been useful identifying the patients other medications. Great service, DAW!

Everett
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Highly recommend.

Publié le 12/08/2008

Highly recommend. Software has all medications pre-programmed with formats for each med. I can...

Highly recommend. Software has all medications pre-programmed with formats for each med. I can setup a favorite list of meds, run reports on patient data. Excellent.

Avantages

For prescription writing, nothing better out there. Nothing comes close. Very easy to use-no 3 week learning curve like many products-very intuitive. The company installed and had me up and running immediately. With the features, it is the lowest price out there. Software has very cool electronic connection directly to all pharmacies. The tech support people have been excellent so far. Highly recommended.

Inconvénients

none so far

April
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Good

Publié le 12/08/2019

Avantages

Everything was easy to visualize and was straight-forward to use

Inconvénients

We have come across some bugs and the update seemed to cause problems

R.
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

ScriptSure very nice

Publié le 05/07/2011

Recommended for anyone. Very simple to use and has every medication already in the program with...

Recommended for anyone. Very simple to use and has every medication already in the program with shortcuts for formats already in there.

Avantages

Computer had to have atleast 2GB or Ram. My computer only had 1 so i had to upgrade that. Short of that, install was all done by their staff

Inconvénients

none so far.