--- description: ICS Flow : qu'en pensent les utilisateurs ? Lisez les avis sur ICS Flow, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ICS Flow - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/275/call-center/software) > [ICS Flow](/software/110419/pics) # ICS Flow Canonical: https://www.getapp.fr/software/110419/pics > PICS est une plateforme d'automatisation des processus métier permettant aux entreprises d'automatiser leurs processus métiers, d'approvisionnement et de vente généraux. > > Conclusion : 5 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 5 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Inspired Change Solutions - **Pays**: Pretoria, Afrique du Sud - **Entreprise fondée en**: 2002 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Automatisation des commandes - Automatisation des processus métiers - Automatisation des ventes - Automatisation du marketing - Autorisations basées sur les rôles - CRM - CTI (couplage téléphonie informatique) - Centre d'appel mixte - Centre d'appels entrants - Centre d'appels sortants - Champs personnalisables - Chat et messagerie - Chatbot - Codes-barres et RFID - Communication multicanal - Configuration des workflows - Contrôle du processus d'approbation ## Intégrations (5 au total) - Absa Banking - Microsoft Excel - Netcash Shop - TransUnion Collections Management - WhatsApp ## Ressources d'aide - Service client/e-mail - Support téléphonique - Chat ## Category - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) ## Catégories connexes - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) - [Logiciels de workflow](https://www.getapp.fr/directory/566/business-workflow/software) - [Logiciels de gestion d'affaires](https://www.getapp.fr/directory/581/business-management/software) - [Logiciels WMS (Warehouse Management System)](https://www.getapp.fr/directory/225/warehouse-management/software) - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Logiciels similaires 1. [monday.com](https://www.getapp.fr/software/91734/monday-com) — 4.6/5 (5726 reviews) 2. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (984 reviews) 3. [NetSuite](https://www.getapp.fr/software/9137/netsuite) — 4.2/5 (2003 reviews) 4. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1294 reviews) 5. [SAP Business One](https://www.getapp.fr/software/100567/sap-business-one) — 4.3/5 (341 reviews) ## Avis ### "PICS IS AMAZING" — 5.0/5 > **Robert** | *6 avril 2019* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: WE ARE VERY PLEASE WITH PICS. SOFTWARE IS AMAZING. EVERYDAY WE ARE LEARNING HOW IMPROVE OUR SKILLS DUE TO THIS SOFTWARE. > > **Inconvénients**: ITS A BIT INTIMIDATED AT FIRST BUT THE MORE YOU USE IT THE BETTER YOU UNDERSTAND IT. > > JUST VERY HAPPY WITH IT ----- ### "Review of PICS Software" — 5.0/5 > **Grant** | *28 juin 2016* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: I am able to have full visibility of where in the process each business opportunity is. It is a web based software that I can access anywhere. It is extremely user friendly. I make my calls straight from the application. > > **Inconvénients**: Would like to review a automatic daily report > > It has been a great experience. It is user friendly and easy to use. The software has helped me to grow my business and made me more productive. I can manage my productivity. See where I the process I am having a problem and follow up. ----- ### "I reaaky liked the simple and organised user interface. Everything was easy to spot" — 5.0/5 > **Norris** | *18 octobre 2017* | Compagnies aériennes/Aéronautique | Taux de recommandation : 7.0/10 > > **Avantages**: Customized customer configuration and support. The initial induction into the use of the software is made easier by the support of the pics team. > > **Inconvénients**: It's can be slow at times. Where are a few bugs here and the but they have since been sorted. The reports generated are not as detailed as I would like. > > I can manage my staff more efficiently and keep account of every staff member. ----- ### "the tool is really beneficial to monitor and track performance" — 4.0/5 > **Deena** | *2 février 2018* > > **Avantages**: Pics helps track performance. the drill down functionality has helped to identify critical processes and eliminate unnecessary processes > > **Inconvénients**: The export function is great but would like the functionality to customise the export. sometime i don't required certain field and would like to customise the reports ----- ### "Great Productivity Management Software\!" — 4.0/5 > **Oliver** | *13 septembre 2017* | Compagnies aériennes/Aéronautique | Taux de recommandation : 9.0/10 > > **Avantages**: It is very flexible and configurable. I like the fact that it has a lot of features and can perform a wide variety of functions and new features are added regularly. > > **Inconvénients**: The look and feel / UX could be better. It also took me a while to understand and get used to the interface. > > More efficiency. It improved my productivity, workflow and task management. Better control of clients and suppliers. ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/110419/pics) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées