Avis clients sur WhenToWork

WhenToWork
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120 avis

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
The Go-To solution for any employee management needs
Publié le 20/12/2018
Avantages
The stability and functionality of this software is very reputable. I've been using it for over 2 years to communicate with staff members, request time-off, check weekly schedules, and more. My company has been using it for 8-10 years now, and anyone not using this software is missing out in my opinion. If you ever need to manage a small business or NPO, this is a very helpful tool.
Inconvénients
The user interface could use an update as the general theme and flow of the menus and elements in the software appear slightly outdated. It could use a minor refresh with a new color palette, theme, textures/fonts, etc.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best scheduling software out there!
Publié le 04/12/2018
I have used When to Work for about 6 years. It started just online, but now that there is an app,...
I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!
Avantages
This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!
Inconvénients
There really isn't anything that I don't like about When to Work. I think it's great!
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Not keeping up
Publié le 24/03/2017
We have been using W2W for more than five years, we just switched to a different scheduling...
We have been using W2W for more than five years, we just switched to a different scheduling platform that has provided what W2W has not. the platform works ok, but its old and clunky. It's taken way too long to get an actual app that works for phones and tablets. Compared to many other scheduling software companies W2W feels like opening a spreadsheet in 1997 compared to today's modern scheduling platforms.
Avantages
It was a reasonable starter program especially when there were fewer options. If functions fine.
Inconvénients
Compared to other platforms, for the cost, others are integrating and innovating better and providing more bang for the buck. Others are also offering additional companion software/apps that can work with their scheduling software.

- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
W2W meets all our scheduling needs!
Publié le 23/07/2018
Avantages
I really like that I can import previous weeks or create templates. That cuts way down on the data entry of creating a schedule for our employees. I love that I can link my schedule to my iPhone and always know when I am scheduled to work!
Inconvénients
I can't think of any cons to W2W. I could always do with a lower price, but I'm pretty sure they are about average compared to other similar software.

- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
whentowork works
Publié le 08/02/2021
overall easy to use and integrated with the team very well -
overall easy to use and integrated with the team very well -
Avantages
its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts!
Inconvénients
its a bit time consuming to set up initially but this could be said about all Rota software

- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
It's an Ugly Scheduling Tool that works rather well
Publié le 04/02/2019
Avantages
It works really well! Though I did not purchase this product, it was used at my old job, so I was an "employee" in the system (as opposed to an admin). It let me email who I needed to email, trade shifts, and i rarely had any errors.
Inconvénients
It looks like it barely survived the dot com boom. It's 2019, so I expect sites to be mobile friendly, easy to use, and quick. Though their iOS app was...acceptable...their online experience was just not that great. It did the job, but the software does not make it enjoyable.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
WhenToWork - Sales
Publié le 21/05/2019
Overall, I did like using whentowork, it was a much better application than a lot of the other...
Overall, I did like using whentowork, it was a much better application than a lot of the other scheduling apps out there!
Avantages
I liked this software because it was easy to request time off and to see your full schedule with a click of a button. It was great being able to see who else was working with you that day and even switch shifts if need be.
Inconvénients
The mobile browser version is not as user friendly as it could be. The fonts could be bigger in order to see and read everything easier.

- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Easy to use, but needs a makeover
Publié le 21/08/2018
Avantages
This software makes scheduling employees very simple. I also like how you can see everyone's schedule in addition to yours.
Inconvénients
The formatting feels outdated. The site works well, but it needs to improve on its look.

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 3.0 /10
Terrible for employees to use
Publié le 15/04/2019
Avantages
As an employee I did not have anything good to say about this software besides ability to link to other calendars.
Inconvénients
Adding your availability or time off was extremely difficult. Had to click the save button before moving on to another day, which was not intuitive at all. This created scheduling problems for me.

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Easy to use for scheduling a small team!
Publié le 04/12/2019
I enjoy using WhenToWork for my small team. Super simple to implement and easy to update schedules...
I enjoy using WhenToWork for my small team. Super simple to implement and easy to update schedules weekly.
Avantages
WhenToWork is easy to use and quick to implement. I use this for my small team (6-10 people) intern team. The staff members didn't have any issues using the software to check schedules, trade shifts, etc.
Inconvénients
My team members have set schedules weekly with very little change - I wish I was able to assign a reoccurring shift without creating a new weekly schedule.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
A good scheduling application
Publié le 11/10/2023
I mainly use it to check my schedule since permanent schedules are out now so I like it to remind...
I mainly use it to check my schedule since permanent schedules are out now so I like it to remind myself when my next shift is.
Avantages
I like how fast everything operates and it focuses on the main thing that I need most which is when is my next shift.
Inconvénients
The menus can be annoying to navigate at times and it takes a while to get used to. I think that the UI can use some improvement.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
WhenToWork Scheduling Software
Publié le 23/01/2019
Overall I am happy with W2W. I would recommend to others because it is so easy to use.
Overall I am happy with W2W. I would recommend to others because it is so easy to use.
Avantages
All of our student staff (approx. 120) use WhenToWork to schedule, set preferences, trade shifts, and request time off. What I like most is the ease of use. Our staff are quick to pick up how it works. The preferences portion of W2W is most important to our operation. The students will simply block areas they are unable to work and show areas in green that they are unable to work. This helps the pro staff avoid scheduling conflicts.
Inconvénients
WhenToWork has not changed much over the past few years, although it may not have to. What I like least about the software is that it does not have a timeclock function. A simple clock in/out function would help the pro staff compare when the staff were scheduled to work and when they actually worked.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Looking at your schedule has never been easier
Publié le 27/03/2018
Easy to check my work schedule. I can even log into the phone fine. Always available never crashed....
Easy to check my work schedule. I can even log into the phone fine. Always available never crashed. Can't really complain about this product honestly.
Avantages
One great thing about this product is that it shows you when you are working next. Whenever I forget my hours I just log into whentowork and check my hours. There is also an option enabled so that you can just see your own hours or everyone else's hours. Since I work part time this tool is great and I am so grateful it exists.
I also like how you can import it to your calendar if you have one anywhere else.
The calendar view is great!
Inconvénients
Nothing really to complain about this software really. There are a lot of other options on this website like contact manager, request time off,...I don't use any of that functionality because of our companies protocols. Adds a bit of clutter to overall design.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Essential to The Busy Workplace
Publié le 28/11/2018
Avantages
I must say that the ease of use of this software and the mobility that it allows one to have is incredible. To be able to create an entire schedule for the staff at the office and the ability for them to review and approve their schedules remotely from their smartphones make this scheduling software a must for any workplace environment that requires people to be on the move constantly. Staff can also request time off, check compensation time balances and also send messages to each other in order to get shifts covered.
Inconvénients
The only thing that I can say that I do not like about this software of ease of use when replacing someone on a shift. It can be a little confusing so you do have to pay extra attention to making sure someone is placed in the correct category.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for Scheduling and Communication!
Publié le 16/04/2020
Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does...
Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does exactly what we need it to do.
Avantages
This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.
Inconvénients
Setting up and changes schedules can be tedious and can take a lot of steps.

- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Use it daily
Publié le 21/11/2018
Avantages
I love the ease of access with this program. Makes building staffing schedules very quick and easy. The interface is very user friendly as well.
Inconvénients
I wish there was a way to be able to see all recipients on messages. There are times that staff members will message me and I forward the message to someone else who tells me that they already received the message,

- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Works great it if is your main schedule
Publié le 23/10/2019
We have found that less people "call out sick" once this software was implemented.
We have found that less people "call out sick" once this software was implemented.
Avantages
It is easy to post a shift for trade, take a shift, communicate with fellow employees, etc. The website and mobile app both work great.
Inconvénients
This software does not integrate with our POS which is our main scheduling software. When people clock in, they need to use our main platform. Therefore, any changes made in WhenToWork have to be manually entered into the other database. This creates a lot of extra labor for admin staff.

- Secteur d'activité : E-learning
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
whentowork is a life saver
Publié le 02/06/2020
Avantages
so easy to use it almost makes you want to cry
Inconvénients
the design can feel a bit outdated but that is ok
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Love this employee scheduling program
Publié le 05/12/2022
Avantages
My staff loves having their schedule available at their fingertips . Very user friendly
Inconvénients
I have no complaints . It’s very easy to use
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Checking coverage and handling PTO with ease
Publié le 07/08/2020
Avantages
The simplicity of the design and layout of the administrative area plus the scheduling of employees into their shifts is very simplistic. I could see how this could be made into something super clicky but W2W decided to take the logical approach.
Inconvénients
I have yet to fall into a problem for my use of the software. I manage a call center so the calendar views with numerous titles to tasks has been extremely helpful in my position.
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great from both a user and administrator standpoint.
Publié le 14/07/2018
Avantages
WhenToWork is an intuitive scheduling software on both the user side and the admin side. Lots of display preferences and options to see other employees' schedules. Text and email notifications for when a schedule is posted and/or modified.
Inconvénients
The tradeboard interface is not user friendly. It can be hard to determine who has already traded shifts or if the shift is still available.
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Simple, Basic - Has never changed with the ages
Publié le 14/12/2020
Simple, low quality we long outgrew this
Simple, low quality we long outgrew this
Avantages
Simple - Effective scheduling software - Nothing more
Inconvénients
Has never evolved with the ages, there is so many ways this can increase/improve
App doesnt do enough
Website does everything
No automatic book on/off
No automatic alerts when someone isnt on shift
No automation at all
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great tool for scheduling
Publié le 15/10/2019
It's been pretty great so far. I really cannot complain.
It's been pretty great so far. I really cannot complain.
Avantages
I love how easy it is to use and how useful it is overall. It sends reminders too, which is super helpful.
Inconvénients
It's great, but I do not like the mobile version of WhenToWork. There have been times where I have needed to update my availability on the go, through my phone, and couldn't.
- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great Software
Publié le 16/05/2019
Avantages
I love that I can check and manage my schedule from my smartphone. This is especially convenient because I don't have to make sure to write my schedule down before I leave work and it will be updated in my phone at any time.
Inconvénients
It randomly signs me out frequently and it's a bit annoying to have to log back in.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 0.0 /10
Not for me
Publié le 15/11/2018
Avantages
It does its job, just terribly. So, when using it to schedule, that’s really it - it schedules you, but that’s all I can say about it.
Inconvénients
Almost everything. I hated the aesthetic, its over complicating things that should be simple, the way it was set up.