Avis clients sur Sender
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173 avis
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Value
Publié le 15/01/2021
Good inexpensive way for me to stay in touch with my customers and prospects
Good inexpensive way for me to stay in touch with my customers and prospects
Avantages
Ease of Use. Great Value. Good Customer Service.
Inconvénients
No 'cons' presently. The new update is fantastic.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
i wish it allowed me add videos to the mail
Publié le 16/10/2024
great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues...
great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues gets resolved quickly
Avantages
it’s so easy to use and the support team
responds on time
Inconvénients
nothing really. everything i thought i needed sender provided
Alternatives envisagées
EmailOctopusPourquoi passer à Sender
price and i needed help with something and support responded quickly- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
First Time
Publié le 02/11/2022
The only problem that I am meeting is your talk in English.
The only problem that I am meeting is your talk in English.
Avantages
The logo of the software is wonderful and will done.
Inconvénients
It takes too much time to send things to your partner.
- Secteur d'activité : Édition
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Would Definitely Recommend
Publié le 07/11/2024
It was great, I really appreciated the helpful customer service!
It was great, I really appreciated the helpful customer service!
Avantages
Very affordable, lots of options with good tier levels. Customer Service is awesome! Very helpful, patient and kind! They also have step by step tutorials for issues, which were very helpful and manageable in bite sized pieces. :)
Inconvénients
A little tricky to figure out navigation and get everything setup, but as someone who isn't tech savvy at all, with a little help I got it down pretty easy. So not really a con.
Alternatives envisagées
MailchimpPourquoi passer à Sender
it was more affordable for my very small budget- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent customer service
Publié le 05/04/2024
Fast, dynamic, friendly and skilled customer service
Fast, dynamic, friendly and skilled customer service
Avantages
Excellent customer service. Fast reactivity and helped me set up the platform with complicated host settings.
Inconvénients
There was nothing I didn't like, maybe the complicated setup but I suppose it's for not being considered spam later on.
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A viable alternative
Publié le 10/09/2023
Overall it is a good alternative, for small business
Overall it is a good alternative, for small business
Avantages
it's more affordable than other providers, you can send for free up to 2500 subscribers, plans are cheaper, pay as you go option
Inconvénients
template builder, resend option to unopened mail unavailable for free
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Kudos for an excellent app and superb customer support!
Publié le 19/03/2021
The user experience and value for the price, contemplating business growth & scalability, etc. has...
The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).
Avantages
I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!
Inconvénients
I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.
Alternatives envisagées
Kit, Constant Contact, ActiveCampaign, Brevo, Squarespace, SendGrid, Drip et GetResponsePourquoi choisir Sender
I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.Pourquoi passer à Sender
A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).- Secteur d'activité : Événementiel
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great marketing tool for beginners
Publié le 03/10/2020
I like the Sender app and maybe is a great option if you don't need much of email marketing on your...
I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.
Avantages
This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.
Inconvénients
It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7.
If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great tool at good price point
Publié le 03/08/2019
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Avantages
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
Inconvénients
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Alternatives envisagées
MailchimpPourquoi passer à Sender
It has a good amount of emails in the free option and it has great marketing tools such as the decision tree- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Sender- Review
Publié le 21/12/2023
Great Product, great price and outstanding support
Great Product, great price and outstanding support
Alternatives envisagées
Google MeetLogiciel antérieur
Mailchimp- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Moved for the price, staying for customer service !
Publié le 11/11/2021
It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternativ...
It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternative to Aweber so I could have funnels in trees and better delivery. Customer service is quickly available and helpful. Price is very low.
Avantages
Delivery was better, price was lower, and customer service has been amazing every time.
Inconvénients
I've had some issues setting up the API V1 but that was mostly on me. The new version V2 works perfectly.
Pourquoi choisir Sender
Price, delivery and advanced automationsLogiciel antérieur
AWeberPourquoi passer à Sender
There were all complicated (too much tracking and options), and expensive- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great alternative to more mainstream email marketing products
Publié le 07/03/2022
Avantages
The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!
Inconvénients
There are a few minor features missing that would improve our experience with the product, including:
- The ability to send test emails to a list (rather than just a single person at a time)
- The ability to add a note to send with a test email
- The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature
- An easily accessible link to the browser version of a campaign, even after the campaign is sent
- The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love the product, the UI and the Support
Publié le 01/07/2021
Avantages
Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.
Inconvénients
Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team
Pourquoi passer à Sender
Better Free Tier pricing that allows for scaled payout- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love it
Publié le 17/08/2021
It's been a great experience
It's been a great experience
Avantages
Affordable easy to use and customer service is fast and really helpful
Inconvénients
There's nothing so far that I haven't liked
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Product
Publié le 30/06/2023
Excellent
Excellent
Avantages
Excellent product and very user friendly
Inconvénients
More analytics to under to under the opening of emails and time spent
- Secteur d'activité : Banque
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The best of Sender
Publié le 24/08/2021
Avantages
The simplicity of use and point-and-click editing/formatting are outstanding. However, they are constantly striving to enhance it. They make improvements that improve the experience, even when I believe it's already excellent until we're prepared to buy the free account that offers all of the tools and features that we'll need to establish and expand our business.
Inconvénients
The most challenging thing for me has been understanding out how to manage and set up subscribers. Some of the template headlines appear misaligned when viewed on a mobile device. This detracts from the final product's professionalism and reflects poorly on my firm.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great for small business needs!
Publié le 21/09/2022
Sender was used to get my business off the ground. It was a great tool to use when first starting...
Sender was used to get my business off the ground. It was a great tool to use when first starting out and is a great option for any small business looking to start emailing their contacts or creating a newsletter.
Avantages
Sender has helped my business get off the ground by allowing me to create web forms to capture information for potential clients and segmenting them into specific lists to automate email campaigns.
Inconvénients
The automation took some time to learn compared to other softwares, but once you learn the different work arounds it is easy to duplicate.
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Satisfactory support & Service
Publié le 13/09/2021
Avantages
Marketing Automation, Customer instant support!
Inconvénients
I don't see anything wrong with them but the search will continue.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Sender is great!
Publié le 05/09/2021
I started using sender following a number of good reviews. And they weren't wrong! so user friendly...
I started using sender following a number of good reviews. And they weren't wrong! so user friendly as i Have ZERO experience with this kind of thing. Support team are UNREAL! They have solved every issue for me and they are so prompt and friendly. [SENSITIVE CONTENT] have been amazing!
Avantages
Everything! All automated and campaign emails
Inconvénients
Nothing so far - everything I have used has been great
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great!
Publié le 10/11/2017
Avantages
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Inconvénients
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Excellent beginner's tool
Publié le 30/11/2022
Avantages
Simplicity. Other email automation systems include several pointless features that only serve to confuse users.
Inconvénients
It's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Worthiest email marketing tool out there
Publié le 05/08/2020
Avantages
the platform is incredibly intuitive, easy to navigate, simple to design emails on the go.
Inconvénients
As of now, nothing, as a user everything looks good at the moment.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Sender meets my requirements
Publié le 04/04/2020
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a...
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.
Avantages
Prompt assistance by chat, ease of use,
Inconvénients
My requirements are limited, and I see nothing would improve my experience
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Absolutely positive experience using Sender!
Publié le 15/12/2017
Avantages
- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent customer support
Publié le 03/09/2021
I find Sender to be a reasonably good platform, very suitable to my needs. Most importantly they...
I find Sender to be a reasonably good platform, very suitable to my needs. Most importantly they provide an outstanding customer support. Always available, friendly and professional. For a non-technical person like myself this is hugely important.
Avantages
The product is fairly easy to use and is efficient.
Inconvénients
Need more experience to be able to comment.