--- description: Shelf : qu'en pensent les utilisateurs ? Lisez les avis sur Shelf, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shelf - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de Knowledge Management](/directory/257/knowledge-management/software) > [Shelf](/software/109661/shelf) # Shelf Canonical: https://www.getapp.fr/software/109661/shelf Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/109661/shelf?page=2) > Shelf est une plateforme d'automatisation des connaissances innovante et extrêmement reconnue destinée à la main-d'œuvre distante et qui aide les entreprises à faire automatiquement ressortir le contenu le plus pertinent. > > Conclusion : 106 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 106 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Shelf - **Pays**: Stamford, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **Prix à partir de**: 10,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, russe, ukrainien - **Pays disponibles**: Allemagne, Autriche, Canada, Danemark, Espagne, Finlande, France, Irlande, Italie, Norvège, Pays-Bas, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - API - Aide à la décision - Alertes par e-mail - Alertes/Notifications - Archivage et rétention - Authentification unique - Automatisation de documents - Bibliothèque de contenu - CRM - Catalog Management - Champs personnalisables - Chatbot - Classification des documents - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Conversion de fichier - Discussions/Forums - Enquêtes et feedback - Examen de documents - Fonction de glisser-déposer ## Intégrations (23 au total) - Box - CXone Mpower - ClickHelp - Confluence - Contentful - Dropbox Business - File Requests for Google Drive - Firefox - Five9 - Genesys Cloud CX - Google Chrome - Google Drive - Guru - Helpjuice - Intercom ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software) ## Catégories connexes - [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software) - [Systèmes de gestion de contenu](https://www.getapp.fr/directory/276/content-management-system-cms/software) - [Logiciels de gestion documentaire](https://www.getapp.fr/directory/284/document-management/software) - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) - [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software) ## Logiciels similaires 1. [Confluence](https://www.getapp.fr/software/90949/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.getapp.fr/software/90850/sharepoint) — 4.4/5 (5412 reviews) 3. [Notion](https://www.getapp.fr/software/132111/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.getapp.fr/software/123167/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5058 reviews) ## Avis ### "Amazing internal knowledge base\!" — 5.0/5 > **Luis** | *13 octobre 2017* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: We use Shelf as our knowledge base and onboarding tool for IT employees. We like how easy it is to organize different media (text, links to online articles, uploaded files, audio files, image files, video files, etc) into groups and folders. It integrates well into our existing systems and serves as our main focal point for organization. ----- ### "User Friendly with Great Features and Functionality\!" — 5.0/5 > **April** | *14 novembre 2017* | Musique > > **Avantages**: The top 3 features of Shelf for CMDW, Inc include Sync, Search and Sharing. Shelf syncs with Google Drive and Dropbox to help users better organize and access files. Once files are synced, users can search for files via keyword(s) - even if you don't remember the title or when it was created. It's quick and easy to drag and drop files or folders to an updated private or shared folder from there (or simply leave in the current folders, as Shelf retains the original filing properties/locations during sync). Shelf is already setup with four permission levels - along with a "groups" feature to making sharing at specific access levels a breeze. I should also point out that Shelf works well with all types of files and media, including documents, audio, video and more - which is especially important for the creatives on our team\! There are plenty of organization and collaboration tools out there - I've tried several, but Shelf has hit the UX (user experience) nail on the head. It's visually appealing and less intimidating for my clients and team members who are less tech savvy. The onboarding process for me was actually pretty fun. The demo was informative and tailored to my unique organizational needs. Customer rep really listened to my challenges and showed me how Shelf can solve many of our current problems. I'm really excited to finally have a functional solution for file management. No more lost hours searching and starting over from scratch\! ----- ### "review" — 5.0/5 > **Matias** | *13 août 2021* | Santé, bien-être et fitness | Taux de recommandation : 5.0/10 > > **Avantages**: everything being in one place at once and the subheadings > > **Inconvénients**: not the prettiest to look at and sometimes you can have too may categories > > not too bad ----- ### "Used as replacement of our Confluence wiki" — 5.0/5 > **Nathan** | *11 octobre 2017* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: Personally, i love using Confluence but it was difficult to get our company onboard. We needed a product that was more flexible and easier to organize for our company's internal knowledgebase. After a pretty extensive vetting process we selected Shelf because it allowed our team to continue using Dropbox, Drive and Slack while giving us the ability to manage our most critical docs in a centralized place. The features that make shelf unique are it's dropbox and Drive syncing, advanced search and filtered search capabilities, the ability to add additional meta data like tags and badges and the web clipper which enables our team to also use Shelf to capture youtube videos and web articles for training purposes. > > **Inconvénients**: No product that tries to address knowledge management issues is going to be perfect.. Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all. I prefer a wiki method of building knowledge bases and Shelf doesn't yet offer this feature but overall we're very happy with Shelf. ----- ### "Shelf has been helping us avoid some costly mistakes." — 5.0/5 > **Utilisateur vérifié** | *13 octobre 2017* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Shelf makes it easy for us to capture content using the web clipper and then forget about it until we need it again. The search features make it easy to locate stuff without knowing the name or the exact folder location. They have tags, a tag library and customized badges. > > **Inconvénients**: I wish the web clipper enabled us to capture slideshare presentations and podcasts. I wrote to their customer service team and they said that it was in the works. ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/109661/shelf?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109661/shelf) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées