Avis clients sur Admation
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228 avis
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
review
Publié le 16/09/2019
Avantages
i like the way the content under revision is displayed
Inconvénients
from a technical point of view it is not very advanced
Réponse de Simple Technology
Hi there,
Thanks for taking the time to review admation! We're always looking to improve our product for our end users.
If you have any feature requests or suggestions for improvement, we'd love to hear from you! Please email any requests through to support@admation.com!
We look forward to hearing from you.
Best wishes,
Samantha
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Admation Review
Publié le 09/01/2019
Avantages
Keeps all documents in one location, making it easy to locate things
Inconvénients
What I like least is sometimes things seem to get lost within the program, meaning the status bar is orange, but things aren't always where they are supposed to be
Réponse de Simple Technology
Hi there,
Thanks for taking the time to review admation! The orange status button means that an item is out Pending feedback from reviewers. If you'd like to speed this process up, there are options to automatically (or manually) remind users to act. You may also opt to Act on their Behalf under a certain set of circumstances.
Please don't hesitate to email out support team via support@admation.com for more information on how to use these features!
Best wishes,
Samantha
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Not a satisfying product
Publié le 19/09/2019
As above
As above
Avantages
It is not a user friendly product. I don't like it.
Inconvénients
Having worked in the advertising and design industry throughout my career, admation is the the least user friendly software I have ever experienced. I have found this software time very consuming with the numerous steps and processes involved to communicate and proof to clients and the lack of keeping jobs in a systematic manner and status is very confusing. It is a slow program, inefficient and does save staff productive time. In fact it consumes more time than using gmail or the alike to contact, proof clients and to click on menus etc. I would not not recommend this program.
Réponse de Simple Technology
Hi Carmen,
Thank you for taking the time to review admation. I'm very sorry to hear about your experience with us.
Admation's proofing tool is built to enhance transparency across different the teams in your organisation. So whilst there may be a few more steps to set things up, our clients often appreciate the added transparency around approvals, the compare functionality to reduce conflicting feedback for designers and the auditing capabilities for managers.
To assist with your workflow in particular you may notice various options to sort or filter projects from the projects menu which can be handy to use. And if you're using Supply Deadlines, I personally like using the Lane View to view my projects!
I have sent you a copy of my email address with this comment. Please feel free to respond if you would like me to provide a few tips on using our status bars and alternative project views.
I really hope to hear from you soon!
Best wishes,
Samantha at admation
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Honest Review
Publié le 18/12/2018
We are using admation to review concept graphics. it is giving us the opportunity to review the...
We are using admation to review concept graphics. it is giving us the opportunity to review the concept package design beforehand. You are also able to see the feedback from cross-functional departments.
Avantages
I like the functionality of this software. Easy to navigate.
Inconvénients
Movement of pan which sometime seems hard.
Réponse de Simple Technology
Hi there,
Thanks so much for taking the time to review admation. We're glad that you're enjoying using the software for your package design teams across multiple departments.
If you are able to provide screenshots of the panning issue you're describing, we'd love to see if we can get that fixed up for you. Please do not hesitate to email support@admation.com for more information!
Best wishes,
Samantha
- Secteur d'activité : Assurance
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Admation
Publié le 10/09/2019
Admation provided a audit mechanism for our internal copy clearance program
Admation provided a audit mechanism for our internal copy clearance program
Avantages
The Admation team were great. Always available, always helpful.
Inconvénients
The look and feel of the system can be disengaging
Réponse de Simple Technology
Hi there,
Thanks for taking the time to review admation. We really appreciate your feedback! I'll definitely pass your comments back to the product development team for review.
Happy Productivity,
Samantha
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
UX
Publié le 17/12/2018
Avantages
Everything can be stored in it. Which makes things easy.
Inconvénients
Hard to find the right information upfront
Réponse de Simple Technology
Hi there,
Thanks for your review of admation! We'll chat to our UX team about making information more visible in the system. Thanks again for your feedback!
Best wishes,
Samantha
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Briefing & Creative Reviews
Publié le 18/12/2018
Avantages
Ability to comment and track comments on artwork feedback.
Inconvénients
Hard to customise the briefing process.
Réponse de Simple Technology
Hi there,
Thanks so much for taking the time to review admation. We're sorry that you're having issues with briefs. You'll be pleased to know that all briefs are customisable. If you'd like any edits to be made, please do not hesitate to email your changes through to support@admation.com for more information!
Best wishes,
Samantha
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 3.0 /10
Does what it says on the tin, but UX & workflow has a long way to go
Publié le 17/12/2018
Frustrating, but necessary
Frustrating, but necessary
Avantages
Helps co-ordinate our interactions with the agency, exchange assets and review work
Inconvénients
Very unintuitive, the UX has a long way to go and this is a considerable hurdle to adoption.
Réponse de Simple Technology
Hi there,
Thanks for taking the time to review admation. I'll definitely pass your comments back to the UX team for review! In the meantime, it sounds like your team may benefit from a training workshop. If you'd like to arrange one of these, please don't hesitate to email support@admation.com to discuss your options!
Best wishes,
Samantha
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great Experience using Admation
Publié le 07/01/2019
Ultimately, Admation has really helping me in crushing some of the complexity in my role.
Ultimately, Admation has really helping me in crushing some of the complexity in my role.
Avantages
Once you understand what Admation can do, I love how easy it is to submit, review and categorise different projects. Especially when you have multiple projects on the go, the way Admation allows you to organise everything makes everything so much easier.
Inconvénients
At first it was a little bit overwhelming due to all of the options, particularly when reviewing multiple items but after using it for a couple of days it became second nature.
Réponse de Simple Technology
Hi there,
Thanks so much for your feedback, it's really appreciated. We're so glad that you're really enjoying using the admation platform in your role!
If there's anything we can ever do to assist, please don't hesitate to email support@admation.com!
Best wishes,
Samantha
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Admation review
Publié le 24/09/2019
It's great for communicating briefs with our creative team
It's great for communicating briefs with our creative team
Avantages
Easy to brief in creative deliverables for our newspapers
Inconvénients
Approval process is weird, can't change things once approved.
Réponse de Simple Technology
Hi there,
Thanks for taking the time to review admation! We really appreciate your feedback.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Adamtion is my task manager.
Publié le 29/07/2023
Avantages
Excellent! I have used others in the past and This is by far the easiest and most flexible of them it just makes sense.
Inconvénients
Only few features are lil tricky to use, others very easy to use.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Review from Financial Services
Publié le 22/06/2022
Campaign management, and it works a charm.
Campaign management, and it works a charm.
Avantages
Brilliant for reviewing artwork and providing feedback. The Ad Library and Asset Library have been of enormous benefit when it comes to easily viewing and navigating through existing assets.
Inconvénients
Glitches resulting in briefs disappearing when they are saved or sent is incredibly frustrating. Especially given that this occurs on occasion when you try to do the right thing and save work frequently.
Réponse de Simple Technology
Hi Natalie,
We are thrilled that you are enjoying Admation's functionality and having a positive experience. There are even more exciting features coming soon!. As for your issues around glitching, our customer success team will be in touch shortly to help resolve this. In the meantime, should you need, you can reach us at marketing.integration@simple.io. Thank you.
- Simple Marketing Team.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Admation works well when it works
Publié le 17/12/2018
When admation works and I fully understand all the tips and tricks, it works really well and makes...
When admation works and I fully understand all the tips and tricks, it works really well and makes our process a lot easier. However, it does take a lot of training to adjust to the interface and figure out how every task works.
Avantages
The feedback mode and direct chain from client to suit to studio is the best part of the software.
Inconvénients
The interface is very buggy. On multiple occasions, the site has crashed at pivotal moments i.e. when you mark up 50 changes and then hit changes, suddenly a little bee illustrations pops up on your screen saying there's an error. The interface isn't very user friendly as there are multiple steps for a basic tasks. One of the least favourable things is not having the ability to batch download a project. A lot of our clients struggle with the interface as some of the mark up tools aren't familiar enough (they're used to marking up Adobe PDFs) and the user journey is a bit flawed (i.e. click changes after entering feedback).
Réponse de Simple Technology
Hi Maria,
Thanks so much for your honest review. We really appreciate your feedback and will use this information to make admation a better system!
I believe your crashing issue has since been diagnosed and fixed. We sincerely apologise for the inconveniences caused during these times. If you continue to experience similar issues on your end, please don't hesitate to get in contact with our support team.
I've passed your usability suggestions onto the UX team for review, and we'll see if we can iron out a few of those extra steps for you.
Your feature request on batch downloading projects has been noted.
Please don't hesitate to let us know if there's anything else we can do to assist you!
Best wishes,
Samantha
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
My review
Publié le 22/06/2022
Satisfactory
Satisfactory
Avantages
The way deliverables are listed out, the project filing system
Inconvénients
The lack of automation, not very intuitive interface or design
Réponse de Simple Technology
Hi Prerna,
Thanks for your feedback. Our design and development team are continuously working on improvements to the interface and user experience. In fact we are excited to be releasing a number of enhancements to admation over the coming months. Please send any additional suggestions to marketing.integration@simple.io. Thank you.
- Simple marketing team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
nice but to complex for us
Publié le 20/06/2022
i think admation is maybe very good for an agancy but not for a small company like us so create...
i think admation is maybe very good for an agancy but not for a small company like us so create more issue than support
Avantages
multi user so we can have a workflow easily
Inconvénients
too complex never sur i have done all the necessay tasks too much fields and very difficult to revised a doc inside the soft
Réponse de Simple Technology
Hi Cecile,
We are very sorry to hear you are having trouble navigating the system. We are continuously striving to optimise our UX for the best experience possible, so thank you for your feedback. Our customer success team will reach out to you soon to see how we can help you improve your experience, there is also a support and training team on hand to help. If you'd like, you can review our knowledge repository at the following link https://support.admation.com/hc/en-us and/or please send any suggestions to marketing.integration@simple.io. Thank you
- Simple Marketing Team
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Ease of use for Administration purposes
Publié le 22/06/2022
Avantages
The toolset available to me as a client-side administrator is vast - users, groups, task types, groups and assets - the list goes on! As an administrator user of Admation, I feel capable I can meet my businesses needs in terms of onboarding new users and managing our workflow categories.
Inconvénients
Nothing obvious comes to mind in terms of this
Réponse de Simple Technology
Hi Tim,
We are so glad that you feel Admation is well equipped to help you manage your workload and responsibilities as an administrator! Even better to hear you have no obvious recommendations for improvement, however, if any do come to mind, please feel free to let us know at marketing.integration@simple.io. Thank you.
- Simple Marketing Team.
- Secteur d'activité : Banque
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Admation in Advertising
Publié le 18/12/2018
We are solving the problem we have always had with our production/briefing process. Our creative...
We are solving the problem we have always had with our production/briefing process. Our creative team can now see who is working on what, when it is due, and log our time easily and efficiently. We were given (and still have the option of ongoing) instruction on how to use Admation and any quirks or difficulties were quickly ironed out by either our Production Managers or the Admation team. A great tool for busy creative agencies!
Avantages
The transparency - I can easily see at a glance who has forwarded what task and when it is due. I can also see who has made or requested changes to my work, then easily forward it to our creative team. I also like the ability to view what my team are working on via the Resources tab.
Inconvénients
As a copywriter I wish it had an editing tool that allowed me to highlight text and replace it with new copy (kind of like Adobe Writer). As it is now I can only draw a box or circle around text and re-write it in the box provided.
Réponse de Simple Technology
Hi Ashleigh,
Thanks for taking the time to review admation! We love that you're enjoying the increased transparency across your creative teams.
We've been thinking about ways to improve on how PDF documents with large amounts of copy are annotated in admation, and this is a great suggestion! I'll definitely pass your feedback to the developers to discuss further.
For any other questions or comments, please don't hesitate to email us via support@admation.com
Best wishes,
Samantha
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Review
Publié le 22/06/2022
Avantages
Able to comments on approvals and approves pages easily
Inconvénients
Can we quite slow at times. The process to get into jobs are too long
Réponse de Simple Technology
Hi Christina,
We are so glad you're enjoying our approvals functionality. We take your feedback on board and do understand that slow load times can be frustrating, we are continuously working to improve the efficiency of the platform. Any other suggestions will be welcomed at marketing.integration@simple.io . Thank you.
- Simple Marketing Team.
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Good Foundation, Usability Can Be Improved
Publié le 18/12/2018
Avantages
- very helpful for agencies, can divide reviews by levels which is helpful when numerous departments need to approve
- helpful to track edits and see revisions
- helpful to view entire project list
Inconvénients
- usability is a bit clunky, takes numerous clicks to get to your destination
- often has bugs/is down for the day which is crippling when your entire team uses it
- overall has a dated look and lacks ease of use
Réponse de Simple Technology
Hi Olivia,
Thanks for your honest review. We're glad to hear that you're enjoying the levels and feedback tracking functionality. We really appreciate your suggestions because they can help us improve the platform!
We'll continue to monitor bugs and downtime across the system. Is there any particular workflow you're using when these occur?
I'll also chat to our UX team about reducing the number of clicks in the system. Hopefully we can iron out a few of those issues in the system for you!
Best wishes,
Samantha
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
It's confusing where to find things, not displayed in a visual way for visual people
Publié le 26/09/2017
Avantages
The "Resources" button is the most useful for seeing how people's days are filled and how much time I have allocated towards projects.
Inconvénients
It's just extra work- we're not sure if files get sent properly through admation so we have to double down and email them also- we need to double book- first on admation and then on google cal; these features should be synced so only one action needs to be taken. Admation needs better integration with Google. Also, tasks should be shown for visual people; given an option to switch views.
Réponse de Simple Technology
Hi Sylvia,
Thank you for your recent review of admation. We really appreciate the feedback.
Sylvia, our team is aiming to have the ability to subscribe to your admation calendar available in the next 6 to 9 weeks. Currently, admation users are able to subscribe to Project Dates, Away Days, Meetings and Approval Deadlines, and we believe our users should also be able to subscribe to their Tasks.
Regarding how tasks are displayed, on the Tasks page there is a List and Calendar view option available under the 'My Tasks' section. Please feel free to contact our friendly Support Team who can provide you with any additional help or information.
Many Thanks, Admation Support Team.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Switching to different jobs can be problematic
Publié le 10/09/2019
It has great potential but our multiple-job high-turnover workflow hampers our efficiency.
It has great potential but our multiple-job high-turnover workflow hampers our efficiency.
Avantages
The Approval Module. I like how clients can batch mark up changes when rolling out campaign artwork.
Inconvénients
Switching between modules/windows. Due to the programming, each click loads in a new window. When there's a 15sec lag and you need to navigate to another section by clicking 6 times it gets a little frustrating.
Réponse de Simple Technology
Hi Ashley,
We're very sorry to hear that you're having this experience with admation. We'll continue to monitor those speed issues for you.
In the meantime, please don't hesitate to email support@admation.com if you require any further assistance.
Best wishes,
Samantha
- Secteur d'activité : Design
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
I use Admation to log jobs as well as receive jobs from within the Marketing team.
Publié le 26/09/2017
It enables me to keep track of my deadlines more efficiently.
It enables me to keep track of my deadlines more efficiently.
Avantages
I like the ability to view changes and comments digitally on each revision. I like the ability to file jobs with key words. I like that I can see the status of a job by its colour. I find being able to add my own deliverable types really useful.
Inconvénients
The comments made on revisions can take a while to load when flicking from page to page. It would be great if the zoom feature could be improved. I find that grabbing a section to enlarge it can be a bit time consuming. The marketing team would like to be able to download all deliverables at once, especially when we have big campaign jobs with print and digital collateral in a job. We also don't really use the daily revision report email notifications. I would like to be able to scroll down through my list of jobs instead of having to check the second page when more than 31 items have been created.
Réponse de Simple Technology
Hi Amy,
Thank you for your constructive feedback. We would like to inform you that admation has undergone some improvements since you last provided your feedback, namely optimising page load times and improving our zoom feature.
We are continuously implementing new features to admation. The suggestions you have made have been noted and conveyed to the development team.
Our product support team will be in contact with you with regards to turning off daily revision reports. Many Thanks,
Admation Support Team
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Good for audit trail, not so user friendly
Publié le 17/12/2018
Could be improved if a submitter can select their preference for reviewers (to ensue all reviewers...
Could be improved if a submitter can select their preference for reviewers (to ensue all reviewers are managing this consistently by providing feedback through either attachments or into AdMation directly. Also, would like to be able to extract and save feedback that has been loaded to AdMation directly. Sometimes I need to retrieve content that has been reviewed previously and there is no option for key word search. This would be a great enhancement. Also, some pieces have questions rather than a straight accept / reject. It would be great if you could ask questions from the item that is being reviewed.
Avantages
Great for audit trail to demonstrate compliance.
Inconvénients
Not easy to navigate or to use features. Terrible search functionality, difficult to understand how to change uploads if a new version is released.
Réponse de Simple Technology
Hi Melissa,
Thanks so much for taking the time to review admation. I've passed your comments onto the UX team for review.
There's an option to download comments from admation as a PDF. We'd love for you to email our support team if you require any assistance with this process.
You might also benefit from our @tagging feature which allows you to ask questions to other users. That user is then notified about your comment before you accept or request changes to your file. Try that out and let us know how you go with it! Looking forward to hearing from you!
Best wishes,
Samantha
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
First experience with Admation
Publié le 16/06/2022
Admation is a well thought out program and user friendly. What I would recommend - to make it more...
Admation is a well thought out program and user friendly. What I would recommend - to make it more visually impacting out in the arena of management software products is to showcase a video or small training program on how to use it, what it can do/provide etc. I found it difficult to get any training online. All training was internal at my workplace. It would make it more effective for people to grapple and understand Admation more quickly if there was a training program available at the initial stage.
Avantages
As a first time user it is a nicely set up program Visually pleasing and easy to navigate.
Inconvénients
The only thing I would recommend is that a small, concise training video be linked to Admation to make it easier for first time users to view and get the basic understanding and navigation of the program.
Réponse de Simple Technology
Hi Anjela, great response and thank you for your feedback. Our support and training team will reach out to you. In the meantime you can view training videos in our knowledge repository at the following link https://support.admation.com/hc/en-us and please send any suggestions to marketing.integration@simple.io. Thank you - Simple Marketing Team
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
AdMation
Publié le 26/12/2018
Avantages
Does most of what we need it to do and the basis of the old PDF workflow is good with notifications in particular
Inconvénients
CX is rubbish. Not intuitive at all. You have to be 'taught' how to use the software as there is no way you coiuld work it out for yourself.
Réponse de Simple Technology
Hi Jay,
Thanks for taking the time to review our product! We've recently hired a new UX Developer who's looking into improving the customer experience across the board. If you have any comments or suggestions for improving admation, we'd love to hear from you! Please don't hesitate to email support@admation.com to pass your suggestions on to the team. Alternatively, you can email me directly.
Best wishes,
Samantha