Avis clients sur Allotrac

Note globale
Filtrer
Temps d'utilis.
17 avis
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ALLOTRAC - Implementation and Deployment experience
Publié le 18/08/2020
Very satisfied. The team at ALLOTRAC great to work with. Though a young crew they have developed...
Very satisfied. The team at ALLOTRAC great to work with. Though a young crew they have developed quickly coming up with solutions to manage our complex operational requirements. They have a "We will find a way" attitude which is great as nothing is in the too hard basket. They are always open to suggestion on how to improve the functionality of the system and overall user experience. Passionate about what they do and professional in their approach. The lead team actually leads from the front and heavily involved in the solution design and statement of work.
Avantages
The application itself is user friendly within which a user can set their own customized working screen. Easy to connect to other applications like Port Connect and One-Stop. The Drag and Drop function for allocation of jobs to the trucks is great. The despatcher knows exactly what job the trucks are on at any given point of time. The mobile app for the drivers is best in class as the data flow between the system itself and the mobile app is instant. ALLOTRAC uses modern technology like API, Webhooks and Flow which makes data handling and flow seamless. The most important thing to take on board here is their AGILE approach to changes and or adding new features to the existing environment.
Inconvénients
While its a transport management system it does not support the end to end process with the added feature of a finance system. It does not support components like FAF and GRI or tiered rating. The pricing method does not support contract validity periods. However its work in progress.
Alternatives envisagées
CargoWisePourquoi choisir Allotrac
We were looking for an operational solution which would help our transport team in becoming more agile in their approach and execution of jobs to trucks to be more seamless. With Sapphire though it had a lot of features and covered full financial functions the data structure was outdated and less flexible which made it hard to work with.Pourquoi passer à Allotrac
ALLOTRAC ticked majority of the boxes we were looking for from an operational efficiency point of view. Their agile approach to system development and direct link with people involved in system design and architecture was the winner. Their truck licensing model and pricing model put in place was value for money.- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
My Allotrac experience
Publié le 18/08/2020
Allotrac have been a major help in helping our team perform their daily tasks and have made them...
Allotrac have been a major help in helping our team perform their daily tasks and have made them keen to suggest the introduction new features, after seeing suggestions appear after upgrades.
Although meeting deadlines has been a challenge, the product is robust and our Project and Support interactions have been pleasant and professional.
I would recommend the Allotrac system to Transport, Courier, and Freight Forward companies both FCL and LCL.
Avantages
Allotrac software has a full existing suite of features, but I chose the solution due to the agility of the company to add and customise features to suit our industry.
The system is intuitive and screen views are user customisable, and the Helpdesk team are knowledgeable and helpful.
The mobile app is best of breed, with instantaneous job updates and MAP app integration.
Integration uses modern technology, API and Web hooks, and was well documented.
Inconvénients
With many new features, the user guides for the main system are lacking (although the mobile app guide is good).
Finance system processing and integration is a work in progress. and does not support FAF (Fuel Adjustment Factor), GRI (General Rate Increases), or activation and expiry dates for pricing.
Alternatives envisagées
CargoWisePourquoi choisir Allotrac
Although Sapphire is full of features and covers full Financial functions, it has a dated data structure and is Server based (not SAAS).Pourquoi passer à Allotrac
We selected Allotrac over the other shortlist product due to the Agility to provide new features, Customisable views, Mobility App speed, and latest integration and storage technology. We also felt the licensing model was value for money.- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
The Allotrac product met our requirements,
Publié le 04/09/2017
Real-time track and trace of customer orders,
Real-time track and trace of customer orders,
Avantages
~ Ease of use and the speed in which we were able to "Go Live"
~ Up-time of the system was reliable.
Inconvénients
~ The ability to get non-standard features implemented needs to be improved.
~ The screen visuals could be improved (if you compare Uber as a benchmark.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Business Changing Software
Publié le 14/08/2020
The sales and support team are great to deal with from implementation to the odd questions either...
The sales and support team are great to deal with from implementation to the odd questions either from our drivers or office team.
Avantages
The ability to invoice closer to delivery date as there is no waiting on paperwork to be returned to the office. A reduction in administration hours dedicated to invoicing has resulted in substantial cost savings. Third party add-ons gave us the ability to customise the proof of delivery docket into a professional looking document that the customer receives straight after the load has been completed. The ability of contactless proof of delivery is great during COVID and also for remote tip offs when a customer is not onsite is also handy especially with the photo of the delivery on the POD docket. This program is now our point of contact for all document storage relating to deliveries as all dockets on delivery and pick up are now stored in Allotrac and easily accessible should our customer require a copy or for our own reference. Allotrac also aids in our COR measures as contractor documents are stored and expiry dates give rise to notifications when the are due. Fatigue alerts, daily checklists, mass and speed alert features in Allotrac form part of our compliance program.
Inconvénients
Some reports require submission and it becomes available the next day. Would be handy if this was available instantly.
Alternatives envisagées
Teletrac Navman DIRECTORPourquoi passer à Allotrac
Allotrac had a better invoicing/ back end options compared to other products available- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The LCL experience
Publié le 18/03/2020
Great team to deal with, very responsive and positive company.
Great team to deal with, very responsive and positive company.
Avantages
Very easy to learn, Software was the only system that could be tailored to our particular industry,
Cured a number of compliance issues.
Inconvénients
Viewing addresses on input screen, parameters need change to allow more characters to be viasble.
can be difficult to load addresses on occasion
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Allotrac Review
Publié le 28/02/2020
Avantages
Relatively easy to use. Drag and drop features very simple to use. Allotrac listened to what we needed and adapted their program to suit. Took a little while, but they came through.
People in their help department are some of the best to work with - always willing to help.
Inconvénients
We run multiple fleets. Need to be able to move the vehicles around in the Reorganiser page so we can group similar vehicles together. They are just in the order they are added which can be difficult to work with.
Reorganiser page - when you refresh, it takes you back to today's screen. You need to always edit to go back to the screen you are working on. This is very difficult and time consuming when working over 2 months. It would be great if it just kept you on the date you were working on, or had an easier way to navigate between dates.
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Save us from drowing in paperwork
Publié le 27/02/2020
Avantages
Allotrac is such easy software to use, we love it from what we were doing (manual paper dockets!). It didn't take very long to pick up on and understand which was the great part. The training that was also supplied was more than excellent.
The simplicity of use with allocations and tracking is fantastic. Having POD & POP's at our finger tips is wonderful as well.
Inconvénients
The only thing that Allotrac didn't unfortunately work with was our bin jobs. Unfortunately the software does not track our bins and that was a necessity for us as it is import to know where all those assets are.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
BIN CITY`S review on ALLOTRAC transport management software
Publié le 13/03/2020
With all the functionalities combined there is 2 main savings :
1) time and 2) money
With all the functionalities combined there is 2 main savings :
1) time and 2) money
Avantages
importantly it integrates with my accounting software (xero) ,
it is relatively easy to use , my drivers do like using the program.
the amount of different reports that can be generated is also good
Inconvénients
There is no "instruction" booklet or reference guide for all the different functions within Allotrac for training or reference purposes.
New functions when updates within allotrac are not communicated so you dont know what updates or improvements are in place.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
very good service and system
Publié le 02/03/2020
My experience with Allotrac has been very good. They are are very helpful team and if you have...
My experience with Allotrac has been very good. They are are very helpful team and if you have issues they will address them quickly. The support team are excellent.
The first implementation was not so good but when we implemented the kiosk we saw a huge improvement and what was in scope was provided to the deadline.
Avantages
Easy to use.
Very easy on the eye and to managers who do not use it often they can understand it easy with the different colour tiles
Inconvénients
When creating a run you cannot select multiple tiles you have to select them one by one.
The reports are not very good. Cannot build reports and when trying to get info out of the system is difficult
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Service is above reproach. Willingness to add Apts
Publié le 06/08/2020
Very happy at the moment
Very happy at the moment
Avantages
Integration with Zero, Ease of use for New drivers
Inconvénients
Taking a long time for adding some programs
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highland Sand And Gravel
Publié le 02/03/2020
We have worked with the developers of allotrac from its inseption and have found them to be very...
We have worked with the developers of allotrac from its inseption and have found them to be very responsive to our needs
Avantages
Its automation allows us to become a streamlined operation eliminating paper and human error
Inconvénients
the split loads feature has given us a bit of grief
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great System with dedicated staff
Publié le 05/03/2020
great experience, particularly with the people.
great experience, particularly with the people.
Avantages
The data that the system is able to generate and capture in the back ground
Inconvénients
Getting older drivers to understand how to use a devise can be difficult, but this is the nature of technology and not as a result of the system itself.
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Allotrac has helped grow our business to the size it is today.
Publié le 17/10/2017
Avantages
We were looking for software that would eliminate the need of our employees to write out thousands of consignment notes by hand. Allotrac has not only simplified that procedure it has helped us do what we do best ... Which is to run our business!!
From the task of the entering of jobs all the way thru to invoicing Allotrac is the only way to go...
Inconvénients
The charging docks need some work, we are forever changing them over to enable wireless charging...
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
The System allows me to upload and maintain files quite easily. Generally easy to navigate.
Publié le 03/07/2018
Avantages
Ease to upload info into the system. Ability to create new compulsory inductions for drivers so that we can't send the wrong people to certain jobs.
Inconvénients
Inability to search and narrow down and view certain fields, ie Inductions of all drivers. I would like to type in a key word and see availability of eligible crews.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Allotrac & Peter Warren Automotive Logistics
Publié le 09/03/2020
The service provided by [SENSITIVE CONTENT HIDDEN] has been exceptional - he has been extremely...
The service provided by [SENSITIVE CONTENT HIDDEN] has been exceptional - he has been extremely supportive throughout the roll out of this system.
Avantages
The easy tracking and scheduling functionalities
Inconvénients
The lack of instance reporting functionality but I believe this will be enhanced in the upgrade.
- Secteur d'activité : Construction
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good, professional, modern
Publié le 28/06/2018
Avantages
Scheduling feature, interface, implementation went smoothly, representatives were very professional.
Inconvénients
Some parts Still in development, system will take time to be integrated in our company system--this may cause delays
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Allotrac helps us control our transport activities
Publié le 31/08/2017
Avantages
The Allotrac application is customised to suit our business needs and operations. It provides us with real time visibility into our transport assets. The data availability is helping us save money in our operation
Inconvénients
It made us clean up our internal information. Near enough was no longer good enough. Forcing change through an organisation is always difficult