--- description: CustomerHero : qu'en pensent les utilisateurs ? Lisez les avis sur CustomerHero, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CustomerHero - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/234/survey/software) > [CustomerHero](/software/109423/startquestion) # CustomerHero Canonical: https://www.getapp.fr/software/109423/startquestion Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/109423/startquestion?page=2) > Startquestion est un outil web permettant de créer des enquêtes, des questionnaires et des formulaires pour collecter des commandes ou des inscriptions, étudier des clients, évaluer des employés, etc. > > Conclusion : 175 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 175 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CustomerHero - **Entreprise fondée en**: 2006 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Accès mobile - Alertes des sections problématiques - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse des tendances - Analyse statistique - Analyse visuelle - Bibliothèque de questions - CRM - Champs de texte - Champs personnalisables - Collecte de données multicanal - Commentaires anonymes - Communication multicanal - Comptes d'utilisateur multiples - Contenu interactif - Contrôles/Permissions d'accès - Créateur d'enquêtes ## Intégrations (21 au total) - Asana - ExpertSender - FreshMail - GetResponse - Google Analytics 360 - Google Sheets - HubSpot CRM - HubSpot Content Hub - JIRA Service Management - Magento BI - Mailchimp - Microsoft 365 - SALESmanago Marketing Automation - Salesforce Sales Cloud - Shopify ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) ## Catégories connexes - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels d'automatisation des formulaires](https://www.getapp.fr/directory/589/forms-automation/software) - [Logiciels de collecte de données](https://www.getapp.fr/directory/707/data-collection/software) - [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software) - [Logiciels de NPS (Net Promoter Score)](https://www.getapp.fr/directory/1963/nps/software) ## Logiciels similaires 1. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (945 reviews) 2. [Google Forms](https://www.getapp.fr/software/112857/google-forms) — 4.7/5 (11366 reviews) 3. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 4. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 5. [Survicate](https://www.getapp.fr/software/101401/survicate) — 4.6/5 (99 reviews) ## Avis ### "Very helpful tool\! It will do the job for you\!" — 5.0/5 > **Katarzyna** | *8 juin 2022* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10 > > **Avantages**: It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step. > > **Inconvénients**: I use the tool quite shortly, at the moment I have not encountered any problems. > > I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience. ----- ### "On the market scale of such platforms, it believes that the price-quality ratio is appropriate." — 5.0/5 > **Jakub** | *9 septembre 2021* | Jeux vidéos | Taux de recommandation : 8.0/10 > > **Avantages**: Help on your part in case of any problems. The help of your \[SENSITIVE CONTENT\] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with \[SENSITIVE CONTENT\]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most. > > **Inconvénients**: Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform. ----- ### "Helpful tool" — 4.0/5 > **justyna** | *27 octobre 2020* | Recherche | Taux de recommandation : 8.0/10 > > **Avantages**: Easy tool, good for fast, ad hoc projects. There is always a help desk that responds very fast. There are articles/blog where you can learn new things, findexamples about project that you are planning to do. > > **Inconvénients**: Sometimes I receive requires for changes in the survey from my customers and implementation is not always easy. Sometimes the survey uploads them quite long and it doesn't go smoothly. It would be also good to have more graphic possibilities like pictures for example. > > NPS researches, evaluation of some products, services, expectations towards some solutions ----- ### "Intuitive, easy to use, containing all the key functionalities needed in the daily work" — 5.0/5 > **Dagmara** | *4 août 2021* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys. > > **Inconvénients**: I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client. ----- ### "Startquestion- easy to implement, easy to use" — 5.0/5 > **Aleksandra** | *6 juin 2022* | Biotechnologie | Taux de recommandation : 10.0/10 > > **Avantages**: We're working for the solution which may be implemented on all our markets- startquestion is the tool, which may be implemented easily. Highly recommended for international communication. > > **Inconvénients**: I don't have cons. Every issue was solved by client service. > > 9/10= highly recommend for a friend or collegue. It's easy to use, easy to implement. Very nice workshops for the team before the launch. ----- Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/109423/startquestion?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109423/startquestion) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées