IntelliShift

4,5 (82)
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Un logiciel de gestion de flotte d'entreprise axé sur les données et le reporting

Note globale

4,5 /5
(82)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,5/5
Support client
4,5/5

89%
des utilisateurs recommandent cette application
Classer par

82 avis

Barbara
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent service and applications.

Publié le 24/02/2022

Completely pleased with customer service and the product itself.

Completely pleased with customer service and the product itself.

Avantages

Actually user friendly. ease of access and accuracy are impeccable.

Inconvénients

cannot think of anything negative regarding this product.

Réponse de IntelliShift

Thanks Barbara! We're so glad you're having a 10/10 experience with our products.

justin
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

review

Publié le 26/09/2022

Avantages

use of app and being able to pull up the map. sometimes feels like App has more info than readily available from the web base.

Inconvénients

only stops show on the web base program. sometimes get more info from the App.

Denise
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great tool to track a fleet of vehicles. Customer Service is wonderful!

Publié le 24/05/2018

Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good...

Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.

Avantages

How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.

Inconvénients

Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).

Réponse de IntelliShift

Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!

Cecilia
Note globale
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great Value fir the Money

Publié le 24/02/2022

Good

Good

Avantages

We find the Real Time tracking very useful.

Inconvénients

Maintenance Module is not very intuitive.

Réponse de IntelliShift

Thanks for the feedback, Cecilia! Glad you're getting good value from IntelliShift.

Jose
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Manager

Publié le 29/09/2022

Avantages

Everything I see here I like the live updates

Inconvénients

There is nothing honestly i can say in regards

Amanda
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Wonderful

Publié le 12/09/2019

The system is very helpful with finding the trucks and seeing their path of travel

The system is very helpful with finding the trucks and seeing their path of travel

Avantages

the system is easy to use and navigate. The reports are easy to run and read. the system updates frequently.

Inconvénients

The GPS system sometimes takes too long to update and bring the site to live time, which makes it hard to follow trucks.

Réponse de IntelliShift

Thank you for your review! Client support and enterprise technology are our top mission.We appreciate your feedback and glad to see our platform is adding value to your operational needs.. We look forward to continuing to work together and support your business needs.

Nicolas
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great product but challenging to communicate on the fly.

Publié le 14/05/2021

The platform itself works great. My challenge is the constant change of account reps and their lack...

The platform itself works great. My challenge is the constant change of account reps and their lack of knowledge about my business and their lack understanding of the products intellishift has to offer.

Avantages

The overall functionality is great it meets our needs.

Inconvénients

There seems to be a revolving door with account reps assigned to my account.

Réponse de IntelliShift

Hi Nicolas,

Thank you for your feedback. We are happy to hear you are satisfied with our product and its functionality.

steve
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Silent Passenger ease of use.

Publié le 05/10/2018

Very good program helps to keep our costs down when we dispatch due to being able to figure out who...

Very good program helps to keep our costs down when we dispatch due to being able to figure out who is the closest tech to the next job.

Avantages

The ease of use, it is easy to locate my fleet and track their location, speed, stops and ignition starts.

Inconvénients

Need to have to less breaks in service, trucks will disapear in certain areas for periods of time.

Réponse de IntelliShift

Thank you for your review, Steve! We are glad to hear that you are enjoying Silent Passenger and appreciate your feedback. We look forward to continuing to support you in the future!

Ralph
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Silent Passenger

Publié le 18/07/2019

Avantages

Know where the employees and vehicles are most of the time

Inconvénients

Wish it would work in all areas for us. No service in all areas

Alternatives envisagées 

Verizon Connect

Pourquoi passer à IntelliShift

Best Deal

Réponse de IntelliShift

Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.

Rick
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Satisfied with purchase so far

Publié le 18/05/2021

Fleet tracking and mobilization has become much easier with the product.

Fleet tracking and mobilization has become much easier with the product.

Avantages

Product is easy to install and fairly simple to administer.

Inconvénients

Even though we have a WEX fuel card integration with the card has not gone as smoothly as promised.

Réponse de IntelliShift

Hi Rick,

Thank you for your feedback! We are thrilled to hear that you are satisfied with IntelliShift.

Jack
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Silent Passenger daily use

Publié le 02/10/2018

They have been very helpfully and have very friendly staff that can help with any issue that may a...

They have been very helpfully and have very friendly staff that can help with any issue that may a rise.

Avantages

The things I like most about the software is the layout on the website and app. It is easy to use and has a nice look to the eye. Also like the daily reports and the active reports for when the vehicle battery dies, tow, or unplug of device.

Inconvénients

The only cons is that we just started using the OBD device and a couple have not worked proper when it was installed.

Réponse de IntelliShift

Thank you for your review, Jack! We appreciate your feedback and are glad to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

John
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Our Silent Passenger review

Publié le 15/12/2018

Its ok. There are additional options that are needed like cameras to view in the truck cab and out...

Its ok. There are additional options that are needed like cameras to view in the truck cab and out onto the road. The ability to communicate with your driver through your system that is integrated in our truck.

Avantages

The pros about your product are the obvious. Tracking my vehicles and the maintenance log reminder for oil changes.

Inconvénients

The tech support department is uneducated on the tracking product and never has a proper answer.

Réponse de IntelliShift

Thank you for your review, John. We appreciate your feedback and will share it with our team. We are glad to hear that you enjoy the tracking and maintenance features!

James
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use

Publié le 02/10/2018

Works as described.

Works as described.

Avantages

Easy to use and query the information on specific cars

Inconvénients

Occasional inaccurate location, giving wrong location of vehicle by several miles.

Réponse de IntelliShift

Thank you for your review, James! We appreciate your feedback and are happy to hear that Silent Passenger has helped your business. We look forward to continuing to support your business!

Daria
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Silent Passenger review

Publié le 05/10/2018

I've worked with other tracking software before but I've never had access to so many different...

I've worked with other tracking software before but I've never had access to so many different reports and the live customer service has made my job that much more pleasant. Keep up the great work.

Avantages

I never have an issue with contacting anyone from Rapid. When they answer which is usually right away, they are extremely helpful and always go above and beyond.

Inconvénients

Sometimes the website takes a while to load, that could be the server too but it is extremely helpful

Réponse de IntelliShift

Thank you for your review, Daria! We appreciate your feedback and are happy to hear that you have seen success with Silent Passenger. We look forward to continuing to support your business in the future!

Amanda
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Helpful

Publié le 02/10/2018

overall, its a great program and very useful!

overall, its a great program and very useful!

Avantages

I find using silent passenger helpful when keeping track of my drivers and their driving hours.

Inconvénients

I sometimes have a hard time running reports, information doesn't take.

Réponse de IntelliShift

Thank you for your review, Amanda! We appreciate your feedback and we are happy to hear that Silent Passenger is helping your business! We look forward to continue to support City Carting in the future!

michael
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great product

Publié le 06/05/2021

Avantages

Ease of use, plenty of functionally. Able to setup reports

Inconvénients

Wish they would add a camera dashboard mode.

Réponse de IntelliShift

Hi Michael,

Thank you for your review. We are thrilled to hear you are enjoying IntelliShift!

Fran
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Vehicle Tracking Solutions offers our fleet a great compliance tool and tracking service

Publié le 25/05/2018

Avantages

What I like most about this software is the wide range of tools and reports that multiple people in our office can use on a daily basis that leads to overall fleet efficiency. Whether it's our dispatchers, our CEO, and everyone in between, some aspect of the platform can be used to provide helpful information.

Inconvénients

There isn't too much to complain about this software. It's easy to use for everyone involved. Sometimes the devices have given us connectivity problems and mistracking.

Réponse de IntelliShift

Fran, we are so happy you like our software! Thank you for the positive feedback and allowing us to be your fleet management software provider. We look forward to continually providing you with excellent service in the future!

JAY
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

PROJECT MANAGER

Publié le 02/10/2018

VERY GOOD. NO COMPLAIN

VERY GOOD. NO COMPLAIN

Avantages

EASE TO WORK. VERY QUICK TO LOAD ON THE COMPUTER. IT IS EASY TO READ AND PRINT THE REPORT

Inconvénients

CURRENTLY I HAVE NO COMPLAIN. SOMETIMES THE SOFTWARE IS DONE.

Réponse de IntelliShift

Thank you for your review, Jay! We appreciate your feedback and are happy to hear that Silent Passenger is helping your business. We look forward to continuing to provide fleet management support to your business!

Gabriel
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Best GPS Tracking ever!

Publié le 20/09/2022

My overall experience has been great. I would recommend this to all companies with multiple trucks.

My overall experience has been great. I would recommend this to all companies with multiple trucks.

Avantages

The GPS tracking feature on the trucks.

Inconvénients

The fleet activity. Always felt like it was a little off.

jp
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Very good system.

Publié le 09/10/2018

Avantages

We use the Landmarks feature a lot in planning sales trips.

Inconvénients

We wish we could route our trucks easier with deliveries.

Réponse de IntelliShift

Thank you for your review, JP! We appreciate your feedback and are glad to hear that Silent Passenger has been helpful to your business. We look forward to continuing to support your business in the future!

Erich
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great !

Publié le 02/10/2018

We are pretty much happy!

We are pretty much happy!

Avantages

Super easy to use and has lots of features

Inconvénients

Sometimes it crashes but doesn't happen every day

Réponse de IntelliShift

Thank you for your positive review, Erich! We appreciate your feedback and are happy to hear that Silent Passenger has helped your business! We look forward to continuing to support you in the future!

Teddy
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Using for Ambulance Service

Publié le 02/10/2018

Cost effective solution to track assets real time.

Cost effective solution to track assets real time.

Avantages

Ease of use
Largely accurate
Ease of setting up emailed reports

Inconvénients

Sometimes there is issues where the units report off of the road.

Réponse de IntelliShift

Thank you for your review, Teddy! We appreciate your feedback and are glad to hear the Silent Passenger has helped you better manage your assets. We look forward to continuing to support your business!

paul
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Intellishift In My World

Publié le 12/05/2021

We here only use the gps function, full knowing there are other capabilities of this system.

We here only use the gps function, full knowing there are other capabilities of this system.

Avantages

The ease at which you can gather information in real time.

Inconvénients

Some of the gps units failing to operate occasionally

Réponse de IntelliShift

Hi Paul,

Thank you for your review! We are happy to hear that you are satisfied with IntelliShift.

EDWARD
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

great product

Publié le 02/10/2018

we have proved a vehicle was not where someone said it was involved in accident .

cut idling cost...

we have proved a vehicle was not where someone said it was involved in accident .

cut idling cost and reduced speeding and accidents .

Avantages

instantly comunicate with vehicle .
fuel card intergration
reporting

Inconvénients

score card needs improvement prefer azuga

Réponse de IntelliShift

Thank you for your review, Edward! We appreciate your feedback and are happy to hear that
Silent Passenger has helped your business! We look forward to continuing to provide fleet management support for your business in the future!

Swapnil
Note globale
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Tracking software

Publié le 05/04/2018

Avantages

I used for work for a logistics company a few months back and would use this software all the time to track the fleet, almost on real time basis. This software came in very handy and super easy to use.

Inconvénients

I have not had a very good experience with the customer care especially on the weekends when we had to work one-off. But besides that no issues with this tool at all.