Avis clients sur IntelliShift
IntelliShift
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82 avis
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent service and applications.
Publié le 24/02/2022
Completely pleased with customer service and the product itself.
Completely pleased with customer service and the product itself.
Avantages
Actually user friendly. ease of access and accuracy are impeccable.
Inconvénients
cannot think of anything negative regarding this product.
Réponse de IntelliShift
Thanks Barbara! We're so glad you're having a 10/10 experience with our products.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
review
Publié le 26/09/2022
Avantages
use of app and being able to pull up the map. sometimes feels like App has more info than readily available from the web base.
Inconvénients
only stops show on the web base program. sometimes get more info from the App.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great tool to track a fleet of vehicles. Customer Service is wonderful!
Publié le 24/05/2018
Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good...
Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.
Avantages
How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.
Inconvénients
Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).
Réponse de IntelliShift
Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great Value fir the Money
Publié le 24/02/2022
Good
Good
Avantages
We find the Real Time tracking very useful.
Inconvénients
Maintenance Module is not very intuitive.
Réponse de IntelliShift
Thanks for the feedback, Cecilia! Glad you're getting good value from IntelliShift.
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Manager
Publié le 29/09/2022
Avantages
Everything I see here I like the live updates
Inconvénients
There is nothing honestly i can say in regards
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Wonderful
Publié le 12/09/2019
The system is very helpful with finding the trucks and seeing their path of travel
The system is very helpful with finding the trucks and seeing their path of travel
Avantages
the system is easy to use and navigate. The reports are easy to run and read. the system updates frequently.
Inconvénients
The GPS system sometimes takes too long to update and bring the site to live time, which makes it hard to follow trucks.
Réponse de IntelliShift
Thank you for your review! Client support and enterprise technology are our top mission.We appreciate your feedback and glad to see our platform is adding value to your operational needs.. We look forward to continuing to work together and support your business needs.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product but challenging to communicate on the fly.
Publié le 14/05/2021
The platform itself works great. My challenge is the constant change of account reps and their lack...
The platform itself works great. My challenge is the constant change of account reps and their lack of knowledge about my business and their lack understanding of the products intellishift has to offer.
Avantages
The overall functionality is great it meets our needs.
Inconvénients
There seems to be a revolving door with account reps assigned to my account.
Réponse de IntelliShift
Hi Nicolas,
Thank you for your feedback. We are happy to hear you are satisfied with our product and its functionality.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Silent Passenger ease of use.
Publié le 05/10/2018
Very good program helps to keep our costs down when we dispatch due to being able to figure out who...
Very good program helps to keep our costs down when we dispatch due to being able to figure out who is the closest tech to the next job.
Avantages
The ease of use, it is easy to locate my fleet and track their location, speed, stops and ignition starts.
Inconvénients
Need to have to less breaks in service, trucks will disapear in certain areas for periods of time.
Réponse de IntelliShift
Thank you for your review, Steve! We are glad to hear that you are enjoying Silent Passenger and appreciate your feedback. We look forward to continuing to support you in the future!
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Silent Passenger
Publié le 18/07/2019
Avantages
Know where the employees and vehicles are most of the time
Inconvénients
Wish it would work in all areas for us. No service in all areas
Alternatives envisagées
Verizon ConnectPourquoi passer à IntelliShift
Best DealRéponse de IntelliShift
Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Satisfied with purchase so far
Publié le 18/05/2021
Fleet tracking and mobilization has become much easier with the product.
Fleet tracking and mobilization has become much easier with the product.
Avantages
Product is easy to install and fairly simple to administer.
Inconvénients
Even though we have a WEX fuel card integration with the card has not gone as smoothly as promised.
Réponse de IntelliShift
Hi Rick,
Thank you for your feedback! We are thrilled to hear that you are satisfied with IntelliShift.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Silent Passenger daily use
Publié le 02/10/2018
They have been very helpfully and have very friendly staff that can help with any issue that may a...
They have been very helpfully and have very friendly staff that can help with any issue that may a rise.
Avantages
The things I like most about the software is the layout on the website and app. It is easy to use and has a nice look to the eye. Also like the daily reports and the active reports for when the vehicle battery dies, tow, or unplug of device.
Inconvénients
The only cons is that we just started using the OBD device and a couple have not worked proper when it was installed.
Réponse de IntelliShift
Thank you for your review, Jack! We appreciate your feedback and are glad to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Our Silent Passenger review
Publié le 15/12/2018
Its ok. There are additional options that are needed like cameras to view in the truck cab and out...
Its ok. There are additional options that are needed like cameras to view in the truck cab and out onto the road. The ability to communicate with your driver through your system that is integrated in our truck.
Avantages
The pros about your product are the obvious. Tracking my vehicles and the maintenance log reminder for oil changes.
Inconvénients
The tech support department is uneducated on the tracking product and never has a proper answer.
Réponse de IntelliShift
Thank you for your review, John. We appreciate your feedback and will share it with our team. We are glad to hear that you enjoy the tracking and maintenance features!
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use
Publié le 02/10/2018
Works as described.
Works as described.
Avantages
Easy to use and query the information on specific cars
Inconvénients
Occasional inaccurate location, giving wrong location of vehicle by several miles.
Réponse de IntelliShift
Thank you for your review, James! We appreciate your feedback and are happy to hear that Silent Passenger has helped your business. We look forward to continuing to support your business!
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Silent Passenger review
Publié le 05/10/2018
I've worked with other tracking software before but I've never had access to so many different...
I've worked with other tracking software before but I've never had access to so many different reports and the live customer service has made my job that much more pleasant. Keep up the great work.
Avantages
I never have an issue with contacting anyone from Rapid. When they answer which is usually right away, they are extremely helpful and always go above and beyond.
Inconvénients
Sometimes the website takes a while to load, that could be the server too but it is extremely helpful
Réponse de IntelliShift
Thank you for your review, Daria! We appreciate your feedback and are happy to hear that you have seen success with Silent Passenger. We look forward to continuing to support your business in the future!
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Helpful
Publié le 02/10/2018
overall, its a great program and very useful!
overall, its a great program and very useful!
Avantages
I find using silent passenger helpful when keeping track of my drivers and their driving hours.
Inconvénients
I sometimes have a hard time running reports, information doesn't take.
Réponse de IntelliShift
Thank you for your review, Amanda! We appreciate your feedback and we are happy to hear that Silent Passenger is helping your business! We look forward to continue to support City Carting in the future!
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product
Publié le 06/05/2021
Avantages
Ease of use, plenty of functionally. Able to setup reports
Inconvénients
Wish they would add a camera dashboard mode.
Réponse de IntelliShift
Hi Michael,
Thank you for your review. We are thrilled to hear you are enjoying IntelliShift!
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Vehicle Tracking Solutions offers our fleet a great compliance tool and tracking service
Publié le 25/05/2018
Avantages
What I like most about this software is the wide range of tools and reports that multiple people in our office can use on a daily basis that leads to overall fleet efficiency. Whether it's our dispatchers, our CEO, and everyone in between, some aspect of the platform can be used to provide helpful information.
Inconvénients
There isn't too much to complain about this software. It's easy to use for everyone involved. Sometimes the devices have given us connectivity problems and mistracking.
Réponse de IntelliShift
Fran, we are so happy you like our software! Thank you for the positive feedback and allowing us to be your fleet management software provider. We look forward to continually providing you with excellent service in the future!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
PROJECT MANAGER
Publié le 02/10/2018
VERY GOOD. NO COMPLAIN
VERY GOOD. NO COMPLAIN
Avantages
EASE TO WORK. VERY QUICK TO LOAD ON THE COMPUTER. IT IS EASY TO READ AND PRINT THE REPORT
Inconvénients
CURRENTLY I HAVE NO COMPLAIN. SOMETIMES THE SOFTWARE IS DONE.
Réponse de IntelliShift
Thank you for your review, Jay! We appreciate your feedback and are happy to hear that Silent Passenger is helping your business. We look forward to continuing to provide fleet management support to your business!
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Best GPS Tracking ever!
Publié le 20/09/2022
My overall experience has been great. I would recommend this to all companies with multiple trucks.
My overall experience has been great. I would recommend this to all companies with multiple trucks.
Avantages
The GPS tracking feature on the trucks.
Inconvénients
The fleet activity. Always felt like it was a little off.
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very good system.
Publié le 09/10/2018
Avantages
We use the Landmarks feature a lot in planning sales trips.
Inconvénients
We wish we could route our trucks easier with deliveries.
Réponse de IntelliShift
Thank you for your review, JP! We appreciate your feedback and are glad to hear that Silent Passenger has been helpful to your business. We look forward to continuing to support your business in the future!
- Secteur d'activité : Construction
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great !
Publié le 02/10/2018
We are pretty much happy!
We are pretty much happy!
Avantages
Super easy to use and has lots of features
Inconvénients
Sometimes it crashes but doesn't happen every day
Réponse de IntelliShift
Thank you for your positive review, Erich! We appreciate your feedback and are happy to hear that Silent Passenger has helped your business! We look forward to continuing to support you in the future!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Using for Ambulance Service
Publié le 02/10/2018
Cost effective solution to track assets real time.
Cost effective solution to track assets real time.
Avantages
Ease of use
Largely accurate
Ease of setting up emailed reports
Inconvénients
Sometimes there is issues where the units report off of the road.
Réponse de IntelliShift
Thank you for your review, Teddy! We appreciate your feedback and are glad to hear the Silent Passenger has helped you better manage your assets. We look forward to continuing to support your business!
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Intellishift In My World
Publié le 12/05/2021
We here only use the gps function, full knowing there are other capabilities of this system.
We here only use the gps function, full knowing there are other capabilities of this system.
Avantages
The ease at which you can gather information in real time.
Inconvénients
Some of the gps units failing to operate occasionally
Réponse de IntelliShift
Hi Paul,
Thank you for your review! We are happy to hear that you are satisfied with IntelliShift.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
great product
Publié le 02/10/2018
we have proved a vehicle was not where someone said it was involved in accident .
cut idling cost...
we have proved a vehicle was not where someone said it was involved in accident .
cut idling cost and reduced speeding and accidents .
Avantages
instantly comunicate with vehicle .
fuel card intergration
reporting
Inconvénients
score card needs improvement prefer azuga
Réponse de IntelliShift
Thank you for your review, Edward! We appreciate your feedback and are happy to hear that
Silent Passenger has helped your business! We look forward to continuing to provide fleet management support for your business in the future!
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Tracking software
Publié le 05/04/2018
Avantages
I used for work for a logistics company a few months back and would use this software all the time to track the fleet, almost on real time basis. This software came in very handy and super easy to use.
Inconvénients
I have not had a very good experience with the customer care especially on the weekends when we had to work one-off. But besides that no issues with this tool at all.