--- description: Como Sense : qu'en pensent les utilisateurs ? Lisez les avis sur Como Sense, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Como Sense - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [Como Sense](/software/109117/como-sense) # Como Sense Canonical: https://www.getapp.fr/software/109117/como-sense Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/109117/como-sense?page=2) > Como Sense est une solution de gestion client basée sur le cloud qui fournit les outils nécessaires pour gérer l'engagement et la fidélisation des clients, avec intégration du PDV et des e-mails. > > Conclusion : 11 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 11 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Swiftic - **Entreprise fondée en**: 2005 ## Contexte commercial - **Prix à partir de**: 59,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Israël, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - CRM - Carte de fidélité - Communication multicanal - Création de contenu - Enquêtes et feedback - Gamification - Gestion de l'expérience client - Gestion de la communication - Gestion des abonnements - Gestion des commentaires - Gestion des e-mails - Gestion des récompenses - Intégration des médias sociaux - Point de vente (PDV) - Portail des membres - Rapports et analyses - Real-Time Analytics - Segmentation de la clientèle - Stratégie de marque personnalisable ## Intégrations (6 au total) - Google Analytics 360 - Meta for Business - PayPal - Qlik Sense - Revel Systems - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) ## Logiciels similaires 1. [Guusto](https://www.getapp.fr/software/127547/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.getapp.fr/software/109869/kangaroo) — 4.9/5 (248 reviews) 3. [Tremendous](https://www.getapp.fr/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews) 4. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1202 reviews) 5. [Smile.io](https://www.getapp.fr/software/100967/smile-io) — 4.9/5 (67 reviews) ## Avis ### "The functionality of this software is very useful, and customer service helpful." — 4.0/5 > **Amanda** | *24 juillet 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: We like the fact that this software is able to keep track of our rewards members in real time. The ease of using this product for our customers has been great. The customers who do choose to interact with the online app, have had very little issues. If any issues have arisen, the como team has always been able to help us resolve things in a timely manner. As an administrator and back end user, it has been nice to be able to look deeper into the various customer \& sales statistics made accessible through the software. I have recently started to navigate sending push notifications directly to the customers, and look forward to scheduling our first "flash sale". > > **Inconvénients**: When changing our existing rewards system (via quickbooks), we encountered several hiccups with failure to import existing customers successfully. However, the como team was always there to assist and find a resolution. Most days, between 3-4pm, we encounter a system "black out", where we are unable to look up customer accounts and attach them to transactions. We have called the como team twice about this issue, and were told that there was some glitch happening in the como cloud. This does not happen every single day, but still occurs randomly a couple times a week. Each time we have had issues with attaching existing members to a transaction, we have called the como team and they have assisted us with the corrections to be made to the customer's rewards. ----- ### "Como Sesnse - Rewards in a retail non-for-profit" — 5.0/5 > **Meredith** | *15 avril 2019* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: What we like most of the ease of use and functionality. The customization of an app tailored to your needs as a not-for-profit business is a grossly, underutilized tool. We like the search features, reporting featuring, and ease of customizing a campaign - all right at your fingertips\! Also, our experience in working with our customer rep directly has been awesome\!\! > > **Inconvénients**: The most frequent issue we experience is the communication between our POS host and this software. It has been addressed and the partners are constantly looking for ways this can be enhanced. > > The overall experience with Como Sense has been a good one. Knowing that customer support is always available and they are ever working to enhance our experience with the product has been a comfort. Knowing that they want the product to have a long relationship with the customer also assists us in making future decisions with the software. ----- ### "Not Built for Small Restaurants" — 3.0/5 > **Andy** | *19 mai 2025* | Produits alimentaires | Taux de recommandation : 0.0/10 > > **Avantages**: The idea behind the platform was promising—loyalty and guest data in one place sounded great in theory. > > **Inconvénients**: It only worked if guests completed a text form, which most didn’t. We lost money and time trying to make it work. The contract was hard and expensive to get out of. > > The system wasn’t a good fit for a smaller restaurant like ours with no foot traffic. Between poor guest engagement, several delayed email conversations with staff and a difficult cancellation process, it ended up being a costly mistake. ----- ### "An evolving product that is always finding ways to become better and help our business grow." — 4.0/5 > **Lesli** | *23 juillet 2018* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: This software is constantly getting better and offering more benefits. The support has been unmatched and they are always available not only to help but to accept your suggestions and feedback. The dashboard is relatively easy to read, easy to customize and provides really important data. Managing our customers rewards points among 3 stores is so much easier with this one centralized piece of software. > > **Inconvénients**: We would love for it to connect to Shopify so it could provide points to our online shoppers. The system is so specific in looking up names that using or not using capital letters can inhibit the search. We are limited on our 'look up' options when a customer is trying to locate their information on their app. Many would like to look up their account with their email address and this isn't an option. Finally, a full integration with AccuPos would be great. > > We really like being able to see how much more our members spend in our stores than non-members. This is a huge incentive to our sales team to push this product. ----- ### "Our customers love our new loyalty program\!" — 5.0/5 > **Jean** | *18 juillet 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: We are able to capture customer data to help us grow and compete with the online giants. Our company is expanding and the analytics help us determine where our customers are coming from and what they are buying. > > **Inconvénients**: Separating our locations for billing and access to the management console is an issue at this time. They are working with us to get a solution in place. > > We are able to have a more personalized experience with our customers and gather data to help us expand our business. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/109117/como-sense?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109117/como-sense) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées