--- description: Zonka Feedback : qu'en pensent les utilisateurs ? Lisez les avis sur Zonka Feedback, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zonka Feedback - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/234/survey/software) > [Zonka Feedback](/software/109079/zonka-feedback) # Zonka Feedback Canonical: https://www.getapp.fr/software/109079/zonka-feedback Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/109079/zonka-feedback?page=2) > Zonka Feedback est une plateforme multicanal d'enquête et d'opinions qui permet aux utilisateurs de créer des formulaires d'enquête, de générer des rapports en temps réel et de recevoir des alertes instantanées. > > Conclusion : 68 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 68 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zonka Feedback - **Pays**: New Delhi, Inde - **Entreprise fondée en**: 2014 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Achats et réceptions - Actions découlant d'un événement - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse des tendances - Analyse prédictive - Base de données de contacts - Bibliothèque de questions - Cartographie du parcours client - Catégorisation/regroupement - Champs de texte - Champs personnalisables - Ciblage du public - Collecte de données multicanal - Collecte de réponses hors ligne - Commentaires anonymes - Communication multicanal - Contrôles/Permissions d'accès ## Intégrations (11 au total) - ActiveCampaign - Airtable - Freshdesk - Google Sheets - Help Scout - Intercom - Meta for Business - Slack - Twitter/X - Zapier - Zendesk Suite ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) ## Catégories connexes - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels d'engagement des collaborateurs](https://www.getapp.fr/directory/715/employee-engagement/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) ## Logiciels similaires 1. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (945 reviews) 2. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5058 reviews) 3. [Vantage Circle](https://www.getapp.fr/software/143755/vantage-circle) — 4.7/5 (5122 reviews) 4. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10426 reviews) 5. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) ## Avis ### "Good experience with Zonka - highly recommended" — 4.0/5 > **Megha** | *23 septembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of set up, customization and implementation > > **Inconvénients**: The inability to skip non relevant sections within a questionnaire ----- ### "Awesome Feedback Tool; Works On the Go" — 5.0/5 > **Utilisateur vérifié** | *9 août 2021* | Cabinet d'avocats | Taux de recommandation : 8.0/10 > > **Avantages**: - I love that you can create custom surveys very easily through their site/dashboard - You can also activate kiosk mode through their app on you iPad for when you’re having face to face interactions with client and customers and want instant feedback - It’s also great that you can white label your surveys, so they come from your domain - CNAME records were clear and very easy to set up - Conditional logic can be added to survey questions - There are pre-made surveys you can use to get started - Multiple language options are a nice touch - You can also have different surveys for different office locations, which is convenient - You can create different survey styles to get the level of feedback that you want > > **Inconvénients**: - Setup is easy, but a little tedious. Would be great if there were premade questions you can just drag and drop instead of typing in manually. - You can map the fields for Mailchimp, but would be nice to have First Name \& Last Name separately for mailing list integration. (If this exists already I didn’t see how to do it) - The animation between questions is a little lacking - Background options are a little limited > > I have been very happy with Zonka so far. This is a very easy to use app with multiple language options and this is nice because some of my clients are more comfortable providing feedback in their native tongue. I think Zonka has been of good value for the money because you really do get a lot for what they offer. I think one of my favorite features is being able to use their app on my iPad so I can get instant feedback from clients instead of emailing them later. ----- ### "Zonka..\! The One stop Solution for Feedbacks mechanism" — 4.0/5 > **M B** | *30 avril 2020* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis. > > **Inconvénients**: Not all the comments can be downloaded in the pdf. > > We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard. ----- ### "Easy to use and superb analytics" — 5.0/5 > **Utilisateur vérifié** | *8 mai 2020* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: There are many softwares that allow you to collect data really. Free ones too. And I have used them all quite extensively to capture data, run market research surveys and gather data. But it leaves me with a lot of data, that I have to analyze and run reports on. Which consumes time. So I tried Zonka Feedback and it worked for me. Besides being very similar to the others in terms of creating online surveys, the biggest advantage for me is the reporting. The reporting hits home\! I am able to see my response data instantly. Text analytics are very very handy and best thing is that it's all easy enough. It hardly takes me anytime to set up my surveys (I run them quite frequently) for work and research. Basically, an excellent tool for capturing data. 1. Highly user-friendly 2. Increased my response rate - since the surveys look oh-so-good 3. Easy to configure 4. Can run unlimited surveys together 5. Any question types can be added 6. Can upload images - comes very handy for me in surveys 7. I am in Germany, so besides English, I run surveys in multiple languages. That's taken care of as well 8. Reporting is great (I already mentioned) > > **Inconvénients**: I cannot think about anything I really dislike. It's my favorite surveying tool so far\! ----- ### "Very useful survey and poll tool that makes getting actionable feedback easy" — 5.0/5 > **Utilisateur vérifié** | *24 juin 2021* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Determining customer sentiment - sometimes not clearly communicated by customers in person - is very helpful in improving products and services. With Zonka, you can get to the heart of an issue and resolve it fast. > > **Inconvénients**: There is a bit of a learning curve, however, for the most part it is intuitive and most users will find it easy to set up in a short amount of time. > > This helps us fine tune our service offerings and eliminate problems before they become significant. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/109079/zonka-feedback?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/109079/zonka-feedback) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées