Avis clients sur OurRecords

As a document database system, OurRecords provide you flexible design options. also, the collected resources are visualized with 3rd party appreciation (MS Power BI) to overseeing the progress and current status.
For the supplier communication, We can use the tailored email by you as requesting organization, this actually helps to encourage the participation of suppliers.
Your rep also has a strong knowledge of database systems, not a usual salesperson. they will work for modification of your system by themselves.

The system is still in progress. However, this is also a good point. they reflect your suggestions of improvement right away.

Our Records is safe why to email any documents that have personal information securely as required by CFPB. This works great for our company and our notaries. It will hold all our credentials in a secure location and allow us to email them to all our clients when updating our credentials. Helps to manage thousands of our vendors and all their credential and helps keep everything current and up to date.

By using OurRecords I no longer have to manually manage all of my internal and 3rd party vendors documentation, which has allowed me to focus on growing by business.

I haven't had any complaints. They always have the quickest response and have even added additional features that I have requested over the past years.

Time savings, organization, it relieves me from manually tracking thousands of documents daily, the ease of use, The great customer support that comes with it. I have not had a single problem that was not resolved immediately. Very impressed with how well they take care of their customers and even the people whom are vendors and are not paying to assure the systems runs smoothly.

Easy to use product, very helpful and fast responding rep we have

I would suggest the improvement of archiving docs organization

The fact that students can upload their credentials to make them easily accessible to companies is great and the SIFT program saves students an enormous amount of time when trying to send documents back to lenders in a protected environment.

When you are new to this system it does take some time to watch the videos and some amount of trial and error to fully learn how to operate the system.

All of the information for each notary is in one place and can be easily found. Easy to receive new notary information when blast emails are sent out to OurRecords' network of notaries.

It is frustrating to have to go in and manually input the dates for each item when these should be done by either OurRecords or by the notary themselves. Also there is a lot of back and forth since the information submitted by the notaries is separated by the document type and not all grouped together by notary name. Input documents are unable to be sorted by either the date submitted or the notary name which makes approving a single notary very time consuming.

Ability to store documents in one location, automatic reminders to vendors, ability to create customizable forms, no cost to our suppliers. The software is customizable to our needs.

The process of creating forms. The process could be a little smoother and I would like to see more customizable features.

Very easy setup, excellent service and response time to enquires. Covers all that we require for our quality system

Nothing major, we have had a few issue with the invitation being sent to junk mail, but this will improve with use.

OurRecords is extremely user-friendly. The interface is intuitive and self-explanatory. It was very easy to teach my team how to use it.

I suppose the participant's profiles could be more robust. Other than that, I really have no complaints.

The ease of use and ability for vendors to upload their current documentation.

Will take some time and dedication to get implemented fully.

Setup by the OurRecords team was great and works well right off the bat.

Setting up things on your own without the team can be tricky and done wrong easily.

It is set up in a manner that is very clear and easy to understand. All of the vendors I have sent an invitation to have found the program to be very useful.

It's a lot of upfront work for me to get all of our vendors set up. I am the only person in my department so to find the time to get all of the vendors set up and contacted (even though it is very easy to do) has been a challenge. I should be able to get it fully up and running once I have completed the current project I am working on.

This software is just what we were looking for, it's simple to use but has powerful document management features. Upon first glance it seemed difficult, but it's intuitive and easy to learn. Excellent demo and customer service. Now we can better control vendors and ensure compliance.

It takes a lot upfront setup time to load vendor contact info, but the effort will pay off (and save time) during subsequent document collections.