Paycor

4,4 (2 661)
Une solution RH tout-en-un avec HCM, paie et suivi du temps

Note globale

4,4 /5
(2 661)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,3/5
Support client
4,3/5

88%
des utilisateurs recommandent cette application
Classer par

2661 avis

Elias
Note globale
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Une solution complète avec des inconvénients mineurs

Publié le 05/04/2023

J'utilise Paycor depuis un an et malgré quelques inconvénients mineurs, je suis généralement...

J'utilise Paycor depuis un an et malgré quelques inconvénients mineurs, je suis généralement satisfait de la plateforme.

Avantages

Je trouve que l'interface utilisateur de Paycor est intuitive et facile à naviguer. J'apprécie qu'il offre un large éventail de fonctionnalités, telles que la paie, le suivi du temps et l'intégration, le tout sur une seule plate-forme.

Inconvénients

J'ai remarqué que le support client peut parfois être lent à répondre, ce qui peut être frustrant lorsque j'ai besoin d'une assistance urgente.

Réponse de Paycor

Thank you for sharing your experience, it's great to hear that you find the user interface intuitive and that the platform offers a wide range of features.

Regarding the slow customer support, I can understand how that can be frustrating, especially when you need urgent assistance. We have recently added a 33% increase in support staff and have seen our wait times drastically decrease as a result!

Overall, it's great to hear that Paycor has been a complete solution for your needs, and we look forward to continue supporting you and your organization

Paule
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gestion efficace des RH, mais pourrait bénéficier de quelques améliorations

Publié le 09/04/2023

Malgré les inconvénients, mon expérience globale avec Paycor a été positive. Je crois que les...

Malgré les inconvénients, mon expérience globale avec Paycor a été positive. Je crois que les avantages l'emportent sur les inconvénients, et cela a grandement amélioré ma gestion quotidienne des ressources humaines.

Avantages

J'apprécie la facilité d'utilisation et l'efficacité du traitement de la paie. J'apprécie également les fonctionnalités de suivi du temps, qui m'ont aidé à gérer efficacement les horaires de mon équipe.

Inconvénients

Cependant, j'ai rencontré quelques problèmes lors de l'utilisation de Paycor. Je trouve que l'application mobile manque de fonctionnalités, et parfois elle peut être lente à se charger.

mohammed
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

my review for paycor

Publié le 08/07/2022

Paycor crée un logiciel de gestion du capital humain (HCM) pour les dirigeants qui souhaitent faire...

Paycor crée un logiciel de gestion du capital humain (HCM) pour les dirigeants qui souhaitent faire la différence. Notre plateforme HCM modernise tous les aspects de la gestion des personnes, du recrutement, de l'intégration et du paiement des associés, au développement et à la fidélisation de ceux-ci. Mais ce qui nous distingue vraiment, c'est notre concentration sur les chefs d'entreprise. Depuis plus de 30 ans, nous écoutons et collaborons avec les dirigeants, nous savons donc ce dont ils ont besoin : une technologie RH qui fait gagner du temps, des analyses puissantes qui fournissent des informations exploitables et un soutien personnalisé. C'est pourquoi plus de 29 000 clients font confiance à Paycor pour les aider à résoudre leurs problèmes et à atteindre leurs objectifs.

Avantages

Dans l'ensemble, je pense que c'est une excellente solution commerciale et un gain de temps. Les informations capturées et stockées sont très utiles pour les rapports et je suis en mesure de générer instantanément des informations utiles.
La meilleure option pour le prix - j'ai regardé partout et Paycor était de loin le plus abordable. Je voulais le plus simple possible et c'était parfait.

Inconvénients

Notre spécialiste de la mise en œuvre "senior" était horrible et n'a pas entièrement configuré notre système.
La seule chose que je n'ai pas aimée si vous n'utilisez pas l'application, le site mobile est très glitchy et a besoin de travail. J'utilise souvent tout en faisant des contrats pour Intermed

Utilisateur vérifié
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Meilleur logiciel de gestion ressources humaines

Publié le 06/04/2023

J'utilise aussi pour les payements en ligne des petites société, ça m'a permis de contrôler les...

J'utilise aussi pour les payements en ligne des petites société, ça m'a permis de contrôler les ressources humaines

Avantages

Conformité fiscal, ressources humaines, gestion de paie, suivi avance des employés

Inconvénients

Toutes les fonctionnalités que moi j'ai utilisées sont faciles à utiliser sans défaut

Réponse de Paycor

Thank you for sharing your positive experience with Paycor. It's great to hear that you find the tax compliance, human resources, payroll management, and employee advance monitoring features to be helpful and easy to use without any flaws. We look forward to our continued partnership!

Oluwa Locheyi
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Avis Sur Paycor

Publié le 05/09/2023

Avantages

PayCor me permet de planifier le temps de mes employés, de gérer la masse salariale et d'avoir une idée de la gestion du temps dans chaque activités menées au sein de l'entreprise.

Inconvénients

Il y a assez de défaut quant à la lenteur dans le chargement du logiciel, dans la réponse également du service client.

Réponse de Paycor

Thank you for your feedback on Paycor. We appreciate that you find value in our platform for planning employee time, managing payroll, and tracking time management. We apologize for any inconvenience you have experienced with software loading speed and customer service response times. We will take your feedback into consideration as we work to improve these areas.

Franck
Note globale
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Testé et approuvé

Publié le 21/03/2023

Avec paycor j'ai gagné en temps et en efficacité non seulement mes employés sont satisfaits moi moi...

Avec paycor j'ai gagné en temps et en efficacité non seulement mes employés sont satisfaits moi moi aussi.

Avantages

Les ressources humaines et le mode de paiement sont des fonctions très intéressant de paycor.Elle est facile d'utilisation et elle a fait ces preuves depuis que je l'ai mis dans le mode de gestion de ma structure.

Inconvénients

Avec le temps de nouvelles mise à jour doivent être inclus afin de répondre mieux au nouveau difficultés auquel on fait faces.

Réponse de Paycor

Thank you for choosing Paycor for your HR and payment management needs. We appreciate your positive feedback and are constantly working on improving our software with new updates and features to better serve our customers. We're thrilled to hear that Paycor has helped you gain in time and efficiency, and that your employees are satisfied.

Euphrem
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Un outil aux nombreux avantages

Publié le 23/06/2023

Avantages

La fonction des paies et de la gestion des ressources humaines sont incroyables. Une interface intuitive et très facile d'utilisation.

Inconvénients

Un support client lent parfois et une application mobile limitée en fonctionnalités.

Réponse de Paycor

Thank you for sharing your feedback about Paycor. We are pleased to hear that you find our payroll function and human resource management amazing, and that you appreciate the intuitive and easy-to-use interface. We understand your concerns regarding customer support response times and the feature limitations of our mobile app. We are continuously working to improve our support services and enhance the functionality of our mobile app. Your feedback is valuable to us as we strive to provide the best possible experience for our users.

Thank you for choosing Paycor.

GeraIdo
Note globale
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Très adapté au réalité actuel

Publié le 08/11/2022

Pour ma part j'aime beaucoup ce logiciel et j'espère qu'il pourra satisfait d'autres utilisateurs a...

Pour ma part j'aime beaucoup ce logiciel et j'espère qu'il pourra satisfait d'autres utilisateurs a qui je le recommande vivement

Avantages

C'est un logiciel assez remarquable de part sa simplicité et une facilité d'adaptation au normes en vigueur

Inconvénients

Pour l'instant je n'ai pas encore remarquer de point négatif

Réponse de Paycor

Thank you for your review, Geraldo, we look forward to continuing to serve you and your organization!

Souleymane
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Une solution pour la gestion de ressources humaines

Publié le 10/08/2023

D’après mon expérience je conseille vivement Paycor parce qu’on gagne beaucoup de temps.

D’après mon expérience je conseille vivement Paycor parce qu’on gagne beaucoup de temps.

Avantages

Paycor offre une solution de paye automatisée qui permet de calculer les salaires et de générer les bulletins de paye rapidement.

Inconvénients

Ce que j’apprécie le mois c’est les mises à jour répétitives à chaque fois

Réponse de Paycor

Thank you for your positive feedback and recommendation. We appreciate your recognition of Paycor's automated payroll solution and its time-saving benefits.

Guilhem
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Ca n'engage que moi

Publié le 09/07/2023

Avantages

Bien pu suivre mes collaborateurs après la prise en main

Inconvénients

Des bugs, des mises à jour qui trainent, le support client a tendance à trainer ( ce qui m'a énervé plusieurs fois.....)

Réponse de Paycor

Thank you for taking the time to share your experience with Paycor. We are glad to hear that our system aids you in managing your collaborators effectively.

However, we deeply regret to learn about the challenges you've faced with bugs and update lags. We are also aware of the impact that a delayed customer service response can have, and we sincerely apologize for any frustration caused.

We value your feedback and assure you that we are continuously working to improve the quality of our product and the responsiveness of our support team. Your input helps us identify areas that need immediate attention and improvement.

Thank you once again for your insights. We are committed to providing you with an improved experience.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

consultant

Publié le 27/02/2023

Avantages

facile a utilise et abseptable pour tou les monde

Inconvénients

autaurise les fransfert ver l,afrique de l,ouest

Réponse de Paycor

Thank you for the review!

Thomas
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Très sécurisé et de confiance

Publié le 17/12/2022

Rien a rajouter vraiment hyper bien fait je valide beaucoup

Rien a rajouter vraiment hyper bien fait je valide beaucoup

Avantages

J’utilise cette plateforme pour gérer mes paiement j’aime beaucoup les services fournis je suis satisfait

Inconvénients

L’interface est difficile à comprendre a part sa je n’ai rien a dire

Réponse de Paycor

Thank you, Thomas, it's great to hear how Paycor is fulfilling the needs of your company. We encourage you to check out our video guides to help with learning how to best use the platform. Our service team is also always willing to assist!

Lina
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Time and Attendance Software

Publié le 17/04/2020

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and...

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and Attendance piece.

Avantages

I love it how well it integrates with the payroll software. Makes processing payroll much more efficient than before when I had manually enter everyone's hours worked.

Inconvénients

We use a biometric time clock which will give us some issues from time to time. Sometimes it is the sensitivity issue (it will ask to try again several times). The biggest issues we've had was disrupted synching or time punches not being recorded. Lucky, these are rare occurrences.

Ryan
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Paycor Review

Publié le 12/03/2022

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good...

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good trade off.

Avantages

I like the ease of use and the ability to onboard users. Very straightforward. Non-technical folks can use this product easily.

Inconvénients

Integration options are somewhat limited. The site often times out and time cards have to be manually adjusted often.

Alternatives envisagées 

Paychex Flex

Pourquoi choisir Paycor 

Easier to use. Better for the skillset of our HR team

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Paycor

cost, ease of use, overall platform.
Heather
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Paycor Performs!

Publié le 12/09/2023

Avantages

Paycor is easy to navigate and easy for new users to learn. It has modules for various HR related tasks like LMS, recruiting, etc.

Inconvénients

Some of the document management and employee job history features could be more user friendly.

Réponse de Paycor

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform is easy to navigate and learn, making it accessible for new users. We also appreciate your feedback on the document management and employee job history features, and we will take this into consideration as we work on improving user-friendliness. We are glad that our Recruiting module was a big selling point for you and that you found it easy to navigate. Thank you for choosing Paycor as your HR solution.

Denise
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

HORRIBLE customer service

Publié le 11/09/2023

Customer Service is Horrible. They never return your calls or fix your problems and they hang up...

Customer Service is Horrible. They never return your calls or fix your problems and they hang up on you. I have felt that Paycor leaves us hanging more times than not. DON'T USE PAYCOR!!

Avantages

Really nothing. We bought the company and they had Paycor so we were stuck with Paycor.

Inconvénients

Customer service is horrible. I have called numerous times, setting up numerous cases and I never get a call back. I speak with the front line customer service and that's where it ends. I have 2 cases that I can't get an answer on one which impacts an employee's unemployment. It's rediculous that it takes Paycor 10 weeks to do amendments!!! Don't select Paycor if you want good customer service.

Réponse de Paycor

Thank you for sharing your feedback about your experience with Paycor. We apologize for any inconvenience or frustration you may have encountered with our customer service.

We strive to provide excellent customer service and it is disappointing to hear that we did not meet your expectations. We understand the importance of timely and effective communication, and we apologize if there were delays or difficulties in resolving your cases. We will investigate this matter further to ensure that our customer service processes are improved and that all inquiries are addressed promptly.

Steve
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great product.

Publié le 01/06/2023

Great.

Great.

Avantages

Ease of use. Well integrated set of products. Extremely well received and adopted by employees. Zero push back at implementation.

Inconvénients

Customer support team is in need of product education. API's are difficult and cumbersome. Implementation was more difficult than expected.

Alternatives envisagées 

Paycom, UKG Pro, ADP Workforce Now et Paylocity

Pourquoi choisir Paycor 

Payroll solution was very old and on roadmap for abandonment.

Pourquoi passer à Paycor

Paycor is the only one designed with manufacturing in mind.

Réponse de Paycor

We appreciate your review. It's wonderful to hear about your ease of use and successful implementation with us. We note your feedback regarding the need for further product education in our support team and the difficulty you've experienced with our APIs. We're always striving to improve and your input is valuable in these efforts. It's also great to hear that you've found our solutions to be well-suited to your manufacturing needs. Thank you for choosing and sticking with us.

Holly
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Paycor in Vet Med

Publié le 22/08/2023

Paycor works for what we need but the ease of use throws me off a bit. I would give a better review...

Paycor works for what we need but the ease of use throws me off a bit. I would give a better review if I felt that it was an easier to use platform.

Avantages

I like that I am able to easily log missed punches for my office manager. I'm also able to easily clock in and out for my shifts and view my schedule. It's nice to have tax documents available here as well. I like having all of my financial information and scheduling regarding work all in one spot.

Inconvénients

I find that the ease of use isn't great. You have to search for things a little bit in order to locate the icon you need. The team schedule also isn't as easy to locate and view.

Réponse de Paycor

Thank you for sharing your feedback with us. We're glad to hear that you find value in being able to log missed punches and easily manage your schedule and tax documents on Paycor. We apologize for any difficulties you've experienced with the ease of use. We appreciate your input and will take it into consideration as we continue to improve our platform. Your satisfaction is important to us, and we strive to provide a better user experience.

Aric
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Product is good but Implementation was rough

Publié le 24/08/2023

Avantages

The applicant tracking system is great. Easy to use and customize.

Inconvénients

Implementation was really rough. We were transferred through 3 different Implementation advisors.

Alternatives envisagées 

UKG Ready, Paycom et ADP Workforce Now

Pourquoi choisir Paycor 

Looking for a better product.

Logiciel antérieur 

Paychex Flex

Pourquoi passer à Paycor

Price and service

Réponse de Paycor

Thank you for your review. We're pleased to hear that you find our applicant tracking system great and easy to use. However, we apologize for any difficulties you experienced during the implementation process. We understand the importance of a smooth transition and we apologize for any inconvenience caused by being transferred through multiple Implementation advisors. We appreciate your feedback and will work to improve our implementation process. We're glad that you chose Paycor based on our price and service, and we're committed to providing you with a better product and experience. Thank you for considering Paycor as an alternative and for your continued support.

Lindsey
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Platform!

Publié le 24/08/2023

I love the customer service and the support that I receive.

I love the customer service and the support that I receive.

Avantages

I really enjoy using Paycor. I always get the answers I need by calling, using the chat, or researching their knowledge base. Paycor is user-friendly and easy to use. I have used other HRIS systems and they were more complicated.

Inconvénients

There were times when the hold times were really high but hold times are at a minimum now.

Alternatives envisagées 

Paycom et Paylocity

Pourquoi passer à Paycor

Great price and great platform!

Réponse de Paycor

Thank you for your positive review of Paycor! We are delighted to hear that you enjoy using our platform and find it user-friendly. We strive to provide excellent customer service and support, and we are glad to hear that you have had a positive experience with our team. We apologize for any high hold times you may have experienced in the past, but we are committed to minimizing wait times to ensure a smooth customer experience. Thank you for choosing Paycor and for your feedback. We appreciate your support!

jeramie
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Payroll and Time & Attendance

Publié le 31/07/2023

Having using Paylocity in the past, I like your integration of various business modules. training,...

Having using Paylocity in the past, I like your integration of various business modules. training, time & attendance, payroll, safety, orientation modules. Better than what I had in paylocity.

Avantages

easy to navigate between screens. Keeps track of employee schedules and easy to copy paste schedules to populate large time periods. easy to see payroll and pay stub tracking. I like that its a one stop shop. training, employee directory, payroll, time keeping, etc.

Inconvénients

It could be our implementation, but it took a little bit to learn exactly what category to assign different situations - PTO, FMLA, Vacation, unplanned vacation, call-ins, etc.

Réponse de Paycor

Thank you for taking the time to share your feedback on our Payroll and Time & Attendance features. We're pleased to hear that you've found navigation and tracking to be straightforward and beneficial for your operations.

Your feedback on the initial learning curve, especially with categorizing different time-off types, is noted. Our goal is to make the user experience as intuitive as possible, and we'll continuously work on refining our platform based on feedback like yours.

We're also thrilled to learn that you appreciate the integration of our various business modules, and that you find them superior to previous systems you've used. Our primary focus is to provide a comprehensive solution that caters to all HR needs.

Thank you once again for your valuable insights. We're here to support you and ensure that your experience with Paycor continues to be positive.

Joel Neil
Note globale
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

For Payrolls

Publié le 12/09/2023

Used the trial version of Paycor when deciding the optimal product. Overall it was fine, payroll...

Used the trial version of Paycor when deciding the optimal product. Overall it was fine, payroll management works really good and managing tax calculations is the biggest plus when having several employees within several employees.

Avantages

Paycor worked really fine when dealing with multi currency & multi tax calculations on payroll within worldwide employees of the company. Experienced the easily integration between NetSuite and Quickbooks, these are big plus.

Inconvénients

It may not be the fast to learn product as you need to know about the features before working with Paycor. User friendliness should be upgraded.

Réponse de Paycor

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform worked well for handling multi-currency and multi-tax calculations on payroll for your worldwide employees. The integration between NetSuite and Quickbooks was also a big plus for you. We understand that there may be a learning curve with our product and will take your feedback into consideration as we work on improving user-friendliness. We are glad that you found our trial version helpful in making your decision and that overall, our payroll management and tax calculation features were beneficial for your business.

Lauren
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Fine Product with Horrible Support

Publié le 13/04/2021

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I...

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I regret ever recommending this switch to our executives.

Avantages

Paycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.

Inconvénients

We were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their customer support might as well not exist, despite having multiple ways to contact them. Submitting support tickets on their website doesn't work, emailing their support department is useless, and calling them will end up resulting in 5+ hour wait times. It took 5 months to get PTO set-up on a different client and the only reason I was able to have that occur is because I literally searched for people on LinkedIn who worked as managers in CS, guessed their email, and happened to be correct. They are extremely expensive for what you get and do not offer transparent pricing. One of our client codes is our non-profit arm and would randomly have taxes added on to our bill and then never refunded. Paycor has done the exact opposite of everything we were promised and the only reason we are still with them is because I cannot get someone on the phone to cancel our contract. There is also minimal control of company-settings so you're forced to rely on non-existent help to ultimately do nothing. Do yourself a favor and avoid this company at all costs.

Alternatives envisagées 

Paylocity

Pourquoi choisir Paycor 

ADP was too complex despite watching and participating in countless trainings. Having to call their reporting department to make simple reports was very time consuming. The platform itself was very lagging and was not a good user experience.

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Paycor

Paylocity seemed a little bit too much social platform. I was looking for a cleaner experience that was straight to the point.
Anne
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great tool for managing OKRs, 1/1's, team feedback

Publié le 21/04/2020

Overall - great - use it daily and track a lot of my people related things in 7Geese.

Overall - great - use it daily and track a lot of my people related things in 7Geese.

Avantages

7Geese is a great solution for many things - particularly managing OKR's which is what was our driving motivation in moving from another provider to 7Geese. There are a few items which would make reporting easier, but for the most part, the OKR process is really easy and very dynamic and functional.

I also manage my 1/1 agendas through 7Geese and this is generally a pretty straightforward way of having both manager and staff person easily keep track of items to be discussed and notes during the meeting.

You can use a variety of pre-populated templates for feedback, or create your own. I use this function for a weekly update from my team. The main thing I wish for here is that it be able to be scheduled to go out with reminders when people haven't completed, but otherwise, this is also a great tool to get feedback and be able to respond within the platform.

Reviews are a bit clunky, but this process has improved a lot in the last year. Since we like to do 360's, it can be hard as this functionality doesn't exist and you have to use a combination of review forms and/or feedback forms to complete.

Support team responsiveness is great. Training videos are helpful. Overall, really love using 7Geese.

Inconvénients

As noted above - reviews are clunky without an easy way to do 360's.

Kristin
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Paycor is very expensive for the service that is received

Publié le 15/02/2023

Overall, we have had so many issues we can't keep up with them all.

Overall, we have had so many issues we can't keep up with them all.

Avantages

There is nothing good I can say about this software.

Inconvénients

Customer service has been horrible. The company was not prepared for the ICHRA regulations, consequently, we had to put in hours of manual labor and the system was not able to prepare an accurate 1094C. We implemented a simple small entity that mirrored our other entity's, and Paycor was not able to replicate the other entity's. Consequently, after two months, we still don't have a complete and accurate set up.

Alternatives envisagées 

Paycom et Paylocity

Pourquoi choisir Paycor 

Customer service had gone downhill, and we were experiencing many issues with our paychecks and deductions. We had a very hard time fixing and bringing our deductions into compliance with our policies.

Logiciel antérieur 

Paychex Flex

Pourquoi passer à Paycor

Paycor sold us a story about "vertical integrations" and a dedicated customer service team that understood our industry and would understand our unique set up.

Réponse de Paycor

Hello Kristin - thank you for bringing this to our attention. We are sorry to hear about your experience.

We recently added a 31% increase in support staff to alleviate these issues and look forward to providing the service we have promised.

If you are still experiencing issues, please email support@paycor.com and we would be more than happy to assist.