--- description: Bonterra Penelope : qu'en pensent les utilisateurs ? Lisez les avis sur Bonterra Penelope, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bonterra Penelope - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des cas médicaux](/directory/815/patient-case-management/software) > [Bonterra Penelope](/software/108603/penelope) # Bonterra Penelope Canonical: https://www.getapp.fr/software/108603/penelope Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108603/penelope?page=2) > Penelope par Athena Software est une solution logicielle web de gestion des clients pour les services sociaux renforcée d'un système d'assistance, de déploiement et un hébergement SaaS. > > Conclusion : 75 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 75 Avis | | Simplicité d’utilisation | 3.7/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Bonterra - **Pays**: Washington, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Prix à partir de**: 400,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Irlande, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes par e-mail - Alerts/Escalation - Audit des dossiers clients - Autopaiement - Autorisations basées sur les rôles - Base de données de contacts - Champs personnalisables - Collecte de données - Comptabilité - Confirmations/Reminders - Conforme HIPAA - Contrôles/Permissions d'accès - Création de tableaux de bord - Dossiers d'antécédents médicaux - Emplacements multiples - Enquêtes et feedback - Facturation - Facturation médicale - For Mental/Behavioral Health - Formulaires personnalisables ## Intégrations (2 au total) - Dr. First - Tableau ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des cas médicaux](https://www.getapp.fr/directory/815/patient-case-management/software) ## Catégories connexes - [Logiciels de gestion des cas médicaux](https://www.getapp.fr/directory/815/patient-case-management/software) - [Logiciels pour services à la personne](https://www.getapp.fr/directory/1173/human-services/software) - [Logiciels d'action sociale](https://www.getapp.fr/directory/1527/social-work-case-management/software) - [Logiciels pour psychologues](https://www.getapp.fr/directory/71/mental-health/software) - [Logiciels de gestion de dossiers médicaux informatisés - centres de désintoxication](https://www.getapp.fr/directory/3575/substance-abuse-emr/software) ## Logiciels similaires 1. [TheraNest](https://www.getapp.fr/software/102857/theranest-mental-health) — 4.4/5 (1030 reviews) 2. [Bonterra Apricot](https://www.getapp.fr/software/120783/apricot) — 4.2/5 (225 reviews) 3. [PlanStreet](https://www.getapp.fr/software/129007/planstreet) — 4.3/5 (44 reviews) 4. [NewOrg](https://www.getapp.fr/software/105643/neworg) — 4.8/5 (67 reviews) 5. [Foothold](https://www.getapp.fr/software/128323/awards) — 4.6/5 (51 reviews) ## Avis ### "We love Penelope\!" — 5.0/5 > **Sarah** | *8 février 2017* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: The reports are easy to to understand - especially to non-user stakeholders and our clients. The forms are easy to create and adjust, and the billing/ cart system is easy for my staff to use for their billable hours. > > We are a care coordination division of a TPA, providing case management, utilization management, care transitions, and chronic condition management services to 80,000 members. Penelope has been so easy for us to use. The nurses love it, because they can communicate with other team, have our MD remotely look at notes, and we can easily pull case reports for underwriters. I used Penelope in my former job, and when we did this start up, it was the first thing I thought of to use. The support staff are friendly and understanding, and are great with training. I would highly recommend. ----- ### "Some pluses, some frustrations" — 4.0/5 > **Michele** | *23 janvier 2019* | Psychologie | Taux de recommandation : 5.0/10 > > **Avantages**: Penelope has many features that other software does not, like pulling statistical reports and tracking anonymous client interactions. It gives flexibility in some areas to customize and tailor your software experience to your organization. Generally, it functions well for its purpose. > > **Inconvénients**: Penelope is difficult to learn and is not very intuitive to use. It's not visually appealing. The statistical reports don't always have the capability to capture the information you need. There are quite a few small, annoying processes that leave new users frustrated (like re-opening a case file and having to delete the "end date" before you can put in new information. Shouldn't re-opening it automatically invalidate the end date?) ----- ### "Good software but not intuitive for our users" — 3.0/5 > **Nancy** | *15 septembre 2020* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10 > > **Avantages**: The software does allow for customization once we have a trained team onsite > > **Inconvénients**: It is not as intuitive and involves several steps for things that should be more smooth. It also is difficult to get information and reporting off the system for our funders > > very good experience with the team and support. When we have a recommendation they have taken this and tried to assist. ----- ### "Well developed database" — 5.0/5 > **Nicole** | *10 mars 2021* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: This is a really well developed database. Such flexible features to customize it to your needs. > > **Inconvénients**: There are some restrictions with the features and reporting that require work on our end to make things work they way we need it to work. You are not able to delete errors so you are left with a lot of extra entries that make certain parts busy and confusing. > > Overall really good experience, staff are knowledgeable and great to work with ----- ### "Personal Opinion" — 4.0/5 > **Deborah** | *23 mars 2020* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: Able to provide most information needed. > > **Inconvénients**: Cannot get the acutal outcomes needed. I'm not sure what else you want me to say. There seems to be a lot of going back and forth to get information. Cannot get information needed for an individual client when asked for it. It's not as simple as it seems. > > Between fair and good, depending on what is needed. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/108603/penelope?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/108603/penelope) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées