Avis clients sur Drip
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181 avis
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Drip outils de cmr et de marketing
Publié le 18/10/2023
Avantages
Drip outils de cmr et de marketing pour les entreprise
Inconvénients
pas d inconvénients dans l'utilisation du logiciel Drip
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de CRM
Publié le 10/07/2023
Dans l'ensemble, Drip est un meilleur logiciel pour la gestion clientèle. Permettant la promotion...
Dans l'ensemble, Drip est un meilleur logiciel pour la gestion clientèle. Permettant la promotion et automatisme des e-mails pour bien gérer les prospects . C'est le grand outils que j'ai utilisé jusqu'à présent pour les entreprises de E-commerce. Offres de meilleures fonctionnalités et une grande simplicité d'utilisation. Je le recommande
Avantages
Drip est un meilleur logiciel de CRM apportant plus d'aide aux e-commerçants dans la gestion clientèleTrès facile à utiliser et puissant dans la spécialité de marketing et la vente . Je le recommande
Inconvénients
J'ai aimé les fonctionnalités de Drip et je l'apprécie beaucoup . Je le recommande
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Integrations ~ So Powerful
Publié le 19/10/2018
I ran my own email server with arpReach for many years. It was tiresome and I didn't get all the...
I ran my own email server with arpReach for many years. It was tiresome and I didn't get all the flexibility much less the tagging and tracking I wanted. With Drip I've got a tool that has helped me engage my coaching clients more intimately (and also clear out people who are simply not engaging, which feels really good and keeps costs down as well).
Avantages
My WordPress site has such a mix of different tools, I needed an email marketing engine that would integrate with them all with ease and consistency. I also needed excellent delivery and an easy way to track and target website users based on pages visited and clicks. Drip has been excellent in this, and I have introduced other colleagues to Drip who are equally pleased.
Inconvénients
I wish there was a way to bring new solopreneurs in at an introductory price that was lower. I wish the CRM aspects were stronger. I'd love to be able to have a View of the Customer which was more customizable than the current customer lookup.
- Secteur d'activité : Internet
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Drip is an advanced "All in one Marketing" platform
Publié le 21/10/2022
We have used Drip as a part of our marketing automation process. The tool worked well and helped us...
We have used Drip as a part of our marketing automation process. The tool worked well and helped us scale marketing to millions of our customers. It is a useful tool for people looking for a 360 marketing platform.
Avantages
Drip helps you create workflow automation. For example, you have an e-commerce store and some purchased an online good using your platform then you can easily send an automatic email for feedback of the product. It also has good visualization of month-on-month change in subscribers and people who unsubscribed. You can also check hourly open rates and based on this data set the best time to send email in future.
Inconvénients
It is an expensive tool as compared to other similar products. They can work on more integrations and additional features like their alternatives.
Réponse de Drip
Hi Arheer
Thank you for your review.
We are glad that Drip has helped you on your way to growth.
Best regards,
Sebastian from Drip
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Drip is for drips!
Publié le 27/08/2019
We use drip to reach out and connect with Jigglar users to showcase new marketing templates and let...
We use drip to reach out and connect with Jigglar users to showcase new marketing templates and let them know about upcoming training events etc. We like to connect via email with our people each day.
Sadly, Drip is totally underwhelming and getting involved was a big mistake.
Avantages
I like the fact you can schedule a second email that only goes to recipients that didn't open the first email. Apart from that, there are plenty of other email products around with Drip's features
Inconvénients
1. The product is glitchy with lots of bugs and definitely NOT ready for market.
2. The 'error please refresh' message is constantly appearing
3. After copying and pasting or trying to set up a hyperlink, the site often freezes
4. I can only set one hyperlink per email
5. Despite following instructions like formatting images to the correct size images or justifying images to the left they still come out floating in the middle
6. Support is terrible. When a Drip support team member eventually gets back to you (usually takes days) all they do is ask dumb questions.
Alternatives envisagées
KeapPourquoi choisir Drip
We wanted more featuresPourquoi passer à Drip
Our head of Dev did some research and thought Drip was a better product. He now realizes it aint!- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The ultimate automated email service with a customer support to match.
Publié le 31/10/2018
Drip serves as a great marketing automation tool combined with CRM for our business.
Drip serves as a great marketing automation tool combined with CRM for our business.
Avantages
The UI is amazing and gives a visual overview of the activity without the need to look at numbers. The automated workflow and the newly added feature of a visual email builder are a treat to the modern marketer. Using Drip for over 3 years now, I have yet to come across an email service that is more of a CRM for small businesses. The chat support is always available and qualified to assist with any challenges if they do arise.
Inconvénients
The limited options for Lead capture forms. The platform has just one form that is designed and since lead capture is what builds the list, having a library of well designed forms would really help.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent for tracking easy, one-off emails and campaigns
Publié le 21/10/2018
Our overall experience has been excellent. We were really pleased with the extremely high open rate...
Our overall experience has been excellent. We were really pleased with the extremely high open rate of our latest Broadcast Emails. In was no hassle to upload dozens of new emails and get a message out in a hurry. We also like the integration with our CRM and with LeadPages.net.
Avantages
Drip has a feature called Broadcast Emails that allow you to easily compose a single email, filter the people you want to send to using tags, preview the email, send it and track the responses. We use that to send our customers quick announcements about changes in their subscription products and for reminders about upcoming events. Broadcast Emails are a great way to get started. Then you can graduate to campaigns that use a series of emails with powerful branching, follow-up and CRM integration features.
Inconvénients
In our last email, the image we used looked fine in a web-based email app but was stretched in PC-based email app. I haven't followed up yet with support, but based on past experience with support, they'll have a good answer. Once you have lists of more than 5,000, Drip becomes a lot more costly than some competitors, but if you get even a slight sales edge, it is worth the difference.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Automation and customization are easy with Drip
Publié le 19/10/2018
I've been using Drip to nurture customers, bring old customers back to my funnels, segment to new...
I've been using Drip to nurture customers, bring old customers back to my funnels, segment to new funnels, and growing my businesses, as well as those of my clients.
I've tried Drip's competitors, and yet I stay with Drip, and continue to put more of my business into their capable software. Well worth the cost and I highly recommend them!
Avantages
The visual workflow builder for automation. This makes it easy to walk through your funnels and make sure all the steps are there and make sense for both your business rules and the customer experience.
I'm also a fan of being able to use liquid statements to customize content and functionality. This saves a ton of steps in workflows and allows for personalization, helping you convert better.
Inconvénients
The subscriber profile is presented as a timeline. I would be much better served if subscribers were given a better visual presentation, more like a CRM would provide, in addition to the timeline.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A day to learn. A lifetime to master.
Publié le 28/10/2018
Overall, the whole thing has been great: cost, customer support, and the general system.
Overall, the whole thing has been great: cost, customer support, and the general system.
Avantages
I love that Drip is simple enough for someone with no marketing automation experience to pick up and use pretty easily. But that, once that initial hurdle is conquered, there are incredibly advanced features, as well. I have barely scratched the surface of what it can do, but I know that it'll be quite a long time until I figure it out all. However, along the way, I'll have exactly what I need to do the basics, and don't need to hire someone to do it for me.
Inconvénients
The analytics take a bit to dig into, sometimes. They're on so many screens, so it's hard to decipher some of the more insightful information.
Also, the workflows aren't always the most intuitive things, but simple tutorials are helping with that. It's better than most other systems.
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Marketing automation solution.
Publié le 21/03/2018
With the use of Drip I have been able to create targeted marketing campaigns with smart features....
With the use of Drip I have been able to create targeted marketing campaigns with smart features. This has helped me a lot in my daily work.
Avantages
The most positive aspect is that the free plan offers comprehensive functions for companies with 100 subscribers, the creator of visual workflow is very intuitive and easy to handle, also has new integration with Facebook Custom Audiences.
Inconvénients
A negative aspect is that it is intended Drip companies business customers (B2C), especially retailers.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The best alternative when building your own stack
Publié le 29/10/2018
Does everything you want without delay. Extremely easy to setup with zapier to connect with the...
Does everything you want without delay. Extremely easy to setup with zapier to connect with the rest of your stack. Customer Success is also always helpful – I truly recommend this service.
Avantages
Ease of use, ease of set up, has all the functions you need without getting too complicated. Works as intented every time. Setting up a next meeting.
Inconvénients
Dashboard isn't very useful and the total lack of conversion source distribution. Direct integration with google analytics would add a lot of value.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Drip- Marketing Automation tool with easy user interface
Publié le 08/05/2022
Through our experience so far, Drip has been a very effective tool for both increasing sales and...
Through our experience so far, Drip has been a very effective tool for both increasing sales and keeping user engaged with our product.
Avantages
Drip has proven to be a very effective marketing automation tool in our organization for accelerating the sales. The Drip platform make it easy to create landing pages, responsive email templates and build customer journeys.
Inconvénients
Additional integration with third party tools. I hope the email builder continues to improve.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Drip has the most powerful automation to grow your bussiness
Publié le 26/06/2021
Drip is excellent platform for E-commerce business. We can create landing pages, email templates ,...
Drip is excellent platform for E-commerce business. We can create landing pages, email templates , sign up forms, workflows all at one place. We can start using drip from $19 per month.
Avantages
Drip automation and Workflows are best in the industry. We can download and select pre-built workflows from their library and can edit before going live. We can select any pre-built email template from their library or we can use drag and drop feature to create responsive email templates. The drag and drop feature for creating Email template is excellent.
Inconvénients
The support team takes more time to solve your issue. Drip pricing goes upto $1500 per month. User interface is outdated must be redesign.
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Warning for the future..
Publié le 24/04/2020
Okay platform for burgeoning email marketing teams. When you need to upgrade and get more features,...
Okay platform for burgeoning email marketing teams. When you need to upgrade and get more features, be careful. They completely lock you out of your account unless you pay the next month upfront. I didn't download all my contacts in advance and just expected to be able to still have access to my contacts like other platforms (MailChimp, Constant Contact). Couldn't see past campaigns or performance either, so save that data too if you want to be able to look back!
Avantages
Clean, appealing interface and easy to navigate
Inconvénients
When your subscription ends, you can't access your contacts without being forced to pay for another month upfront. No warnings of this, so be careful if you switch from them to another platform and extract all the info you want beforehand.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best Email marketing app for the price!
Publié le 24/04/2018
Avantages
If you've used any email autoresponder system in the past you know that they can be very complicated and to get the most out of the systems normally requires some behind the scenes hacking.
Drip is a refreshing alternative! Similar features and functionality as you'll find on apps that cost 5-10x the price, intuitive drag-n-drop campaign builders, amazing segmentation options and some really useful javascript extensions make this a great tool if you're focused on lead generation and then maximising your email marketing ROI.
Inconvénients
The few times we've needed to contact support we've found the team to be a bit hit and miss - sometimes you get the right answer straight away, other times you need to chase and escalate.
The actual software itself is great though and thankfully we've not needed too much support so far.
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Powerful Marketing Automation Tool
Publié le 05/04/2019
Might be a good news if you are running an E-commerce business. But you might want to think twice...
Might be a good news if you are running an E-commerce business. But you might want to think twice if you are not, especially now with the hefty price tag.
Avantages
I think this is the most flexible and powerful amongst all the marketing automation tools out there.
- easy to segment your subscribers with tag
- liquid function adding flexibilities and power to the tool.
- plenty of direct integration with many popular tools
Inconvénients
They recently increased their rate while giving only a short notice to all their users (12 days if I remember correctly), not very cool. They decided to proceed ahead despite a lot of negative feedback.
Also noticing them start focusing on E-commerce store rather than blogger/ creator.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Amazing value, feature rich!
Publié le 19/10/2018
Overall I am super happy with Drip and would recommend it to others, even those who are NOT tech...
Overall I am super happy with Drip and would recommend it to others, even those who are NOT tech savvy!
Avantages
Drip is a marketing automation platform, not just an email distribution system. It does so much more than send email blasts. It helps you qualify and nurture leads, leading to a better experience for your customers and you!
Inconvénients
It takes a while to learn how to use all the features, specifically the rules, workflows, tags and custom fields. However, once you learn the basics, it's simple to maintain.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great List Management
Publié le 25/10/2018
Unbelievable customer service, fast response time, helpful videos... I just flat love this.
Unbelievable customer service, fast response time, helpful videos... I just flat love this.
Avantages
Automated workflows for list management and adding/removing tags makes for an incredible ability to segment and automate your subscribers! Blows mailchimp out of the water!
Inconvénients
There's a steep learning curve, but it's really as simple as it gets. Not a lot of good support for HTML emails, but that's okay--and they're making improvements.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Drip: Best overall e-mail automation platform for mid-range businesses and marketers
Publié le 02/11/2018
Good stuff, remarkably helped my business automate transactional emails and grow. It just works.
Good stuff, remarkably helped my business automate transactional emails and grow. It just works.
Avantages
Drip is an excellent mid-grade option for marketing automation. Here's the long and short of it: Most people think they need fancy all-in-one automation solutions that include web, shopping carts, etc. But those needs are all better served by better platforms. Drip does one thing and one thing well: E-mail. This is where you really need proper automation. And the Javascript snippets allow you to properly integrate with everything else. Unless you're scaling up to the Hubspot level, Drip is your best bet for email and marketing automation.
Inconvénients
The tracking links Drip uses to track user behavior have the nasty side effect of triggering virus software on some people's email programs, not even allowing them to go through links. This is a major software flaw and should be addressed.
- Secteur d'activité : Impression
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good so far
Publié le 09/05/2019
Avantages
It has integrated well with our custom website. Since we don't use shopify or anything like that, it was difficult to find a solution for email marketing that would integrate with our site. So far there have been a few hiccups, but overall I'm happy with what we are seeing.
Inconvénients
I have not been impressed with the customer support I have received. Apparently, we are paying enough to get a dedicated customer success rep, but he doesn't seem to have answers to many questions I am asking. It has been mildly frustrating.
Alternatives envisagées
HubSpot Marketing Hub- Secteur d'activité : Médecine douce
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Drip Review
Publié le 19/10/2018
Avantages
Uses tags & segments instead of creating multiple list so you have a person in the database once instead of multiple times like other systems
Easy to create workflows/automations and creating rules for simple tasks like adding a tag or starting or stopping a campaign.
Can have multiple lines of business under one account. I have 3 separate lists in 1 drip account
Easy to see each subscribers activity and scores
Inconvénients
There doesn't appear to be a way to see who opened an email from within a campaign. You can see how many opened it as a number and a percentage of those who were sent it, but cannot drill down to see which people opened it without having to go to the individual subscriber
Support is slow, it can take many days to get a response. Even with a chat option many times no one is available to chat
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Manage your Subscribers
Publié le 19/10/2018
I love the functionality of this software! Nothing else compares to it in my opinion. The customer...
I love the functionality of this software! Nothing else compares to it in my opinion. The customer service is quick and easy to understand, and I love how the developers really listen to implement what I need for my business within their software! Bravo!
Avantages
Ease of setting up workflows and subcriber tags. The ability to qualify my leads with a lead score.. the integrations with other software is awesome!
Inconvénients
So many choices, one can get confused between campaigns and workflows and when to use which.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Essential tool for those doing Email Marketing
Publié le 12/12/2022
My colleague and I use it to run email marketing campaigns for our clients.
My colleague and I use it to run email marketing campaigns for our clients.
Avantages
My favorite feature of Drip is its powerful automation capabilities. It can create automated workflows that trigger personalized emails and messages based on customer behavior and preferences. This has revolutionized the way we work.
Inconvénients
Nothing, everything works as expected for us and we're definitely enjoying every feature.
Réponse de Drip
Hi Christian
I am very glad to hear that you enjoy Drip!
Great to hear that you use our features so well.
Best regards,
Sebastian from Drip
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Email marketing software focused on what really matters
Publié le 19/10/2018
Avantages
(1) Dynamic content for easy personalization
(2) Drag + drop workflows that are really easy to use
(3) Text-based emails for stellar delivery
Inconvénients
Honestly, not much! I LOVE Drip and recommend it to every client it's right for.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good for our targeted email cadences
Publié le 22/10/2018
Drip helps me to send targeted email cadences to our prospects and customers and measure if they...
Drip helps me to send targeted email cadences to our prospects and customers and measure if they are ready to buy/engaged with our product/content.
For us as a rather small company with a limited number of subscribers Drip is a solid solution for our email marketing needs.
Avantages
I like the workflow and rules capability. Also the unlimited tags and the easy integration with Salesforce and Zapier is important for me. Support is usually fast, friendly and competent.
Inconvénients
Sometimes, the app could be faster. Also, there is not a preview function for one-off emails. Sometimes, it takes too long until an immediate broadcast is sent out.