Avis clients sur eSSETS

Essets has allowed us see and manage all of our equipment assets from a birds eye view. In the future, if/when we work with an in-house service & repair company, I'm confidence that Esset's work order feature with prove to be very useful.

We're a medium sized transportation and environmental contracting firm. We operate several over-the-road vehicles, several pull behind pieces of equipment, numerous other maintnance required pieces of equipment such as pumps, generators, various motorized units, forklifts, etc., and we use eSSETS to inventory and monitor our various fixed buildings and mobil office units.

Before we started using eSSETS, we tracked all the usage, maintenance and capital improvements to all of these items throught spreadsheets, files, and marker boards. With eSSETS we were able to put all the ongoing information on all the equipment into one centralized computerized system where with a few keystrokes we can have a visual representation of everything on one or a few screens. The owner and I travel and are not always at the main plant where I can keep my eye on my revenue producing assets. So with eSSETS I can readily pull up all my equipment and check on their status and monitor if my managers are keeping up with PM and previously listed repairs. Very beneficial aspects of the system include easily accessable historical tracking or activities for each piece of equipment/asset, various financial information for each item and very importantly actions lists to remind us for PM and inspections.

As far as the inital set up the eSSETS representative walked me and my staff through the whole set up process and got us up-loading our equipment list fairly quickly where we could start the process of inputting activities and reminders. The system is pretty user friendly but if we needed some help to customize a particular function, or better understand some capability, the eSSETS support rep was always immediately available or responded to a message within a very short time.

The most important benefit I've found from the system is as my business has grown in size both in each location and now regionally, and that I'm traveling more, I have much better access to information and control on my assets. Additionally, my employees stay ahead of upcoming needs for the equipment better and I am able to monitor the activities better since the information is always with me online. One function we haven't explored much yet is the program's capabilites regarding energy consumption and cost analysis, but we plan on investigating this potential as we aquire more data.

My experience started with [SENSITIVE CONTENT], who is truly AMAZING! He is always there for any question, help me build the program exactly how i wanted it. Essets is a life saver is so many different ways. I use it the most for facilities. Maintenace issues, etc. I love it.

We're a medium sized transportation and environmental contracting firm. We operate several over-the-road vehicles, several pull behind pieces of equipment, numerous other maintnance required pieces of equipment such as pumps, generators, various motorized units, forklifts, etc., and we use eSSETS to inventory and monitor our various fixed buildings and mobil office units.

Before we started using eSSETS, we tracked all the usage, maintenance and capital improvements to all of these items through spreadsheets, files, and marker boards. With eSSETS we were able to put all the ongoing information on all the equipment into one centralized computerized system where with a few keystrokes we can have a visual representation of everything on one or a few screens. I travel frequently and am not always at the main plant where I can keep my eye on my revenue producing assets. So with eSSETS I can readily pull up all my equipment and check on their status and monitor if my managers are keeping up with PM and previously listed repairs. Very beneficial aspects of the system include easily accessible historical tracking or activities for each piece of equipment/asset, various financial information for each item and very importantly actions lists to remind us for PM and inspections.

As far as the initial set up the eSSETS representative walked me and my staff through the whole set up process and got us up-loading our equipment list fairly quickly where we could start the process of inputting activities and reminders. The system is pretty user friendly but if we needed some help with a particular function, or better understand some capability, the eSSETS support rep was always immediately available or responded to a message within a very short time.

The most important benefit I've found from the system is as my business has grown in size both in each location and now regionally, and that I'm traveling more, I have much better access to information and control on my assets. Additionally, my employees stay ahead of upcoming needs for the equipment better and I am able to monitor the activities better since the information is always with me online.

This has been a benefit to our company as it has helped to keep Facility related requests more organized

Up time on my equipment !

Ozarks Technical Community College (OTC) has experienced rapid growth over the past several years. We had been tracking work orders with a modified help desk system used by our IT department, along with email, and lots of paper. With two new facilities under construction, we decided we needed a true facilities and asset management application. We wanted to be sure and track warranty coverage for new mechanical, plumbing and electrical equipment at our new facilities, and start to gather data on all our other assets.

After evaluating other options, we selected eSSETS. We're very pleased with our selection. We're tracking service requests from college staff, and scheduling preventive maintenance activities. We're tracking all repairs, maintenance activities, and costs for each location, and in many cases down to the individual asset. Our account manager has provided proactive support. We see the benefits of the frequent enhancement delivered without requesting action from our IT department. We continue to discover new ways to use information captured by the system to help with decision making.

We are a cold-storage warehousing operation. Keeping our refrigeration equipment operating is critical. We use eSSETS to schedule maintenance and inspections. Data captured from inspections are used to identify trends to help us predict developing equipment issues. The action-list builder allows us to create and tweak our PM and inspection forms electronically. Our techs use the mobile app to capture data in real time, without passing around paper for later data input or filing. It saves a lot of time over our old clipboard process. Plus, we now capture the time it takes for each activity, and track parts and supplies used - so we can track time and costs down to an individual chiller, or forklift, or any other equipment asset.

Support and responsiveness from the eSSETS team has been first class. The product gets better all the time.

Every aspect of my maintenance department runs better. It's amazing what being organized can do for productivity-- and eSSETS makes it possible.