Avis clients sur Assignar

I like software because it has many functions that help our time management, payroll, and safety needs. The software does so much more then first expected. There is a lot of deep level stuff that we are continually rolling out throughout the time have been using it. We've been able to adapt more and more to help save time, energy and money for our company. Their customer assistance is really like no other I've seen. All of them are great and have a lot of knowledge of Assignar capabilities. But I'd like to give a shout out to [SENSITIVE CONTENT HIDDEN]! She has been of great assistance in our transition and continues to give great support. She's quick to respond has great knowledge and is kind, courteous and will to help with all our needs! Shes the reason we stuck with the program till we had fuller knowledge in allowing the software to shine.

Its not a really negative, but it just takes time to unpack everything. There is so much and it takes time to figure it out.

Assignar provides us with a great platform to run our business and gives us all the information we need to make informed decisions.

Setting up new employees can take some time but once they are set up Assignar makes it very easy to manage them

Assignar makes it possible for us to stay coordinated with othe team members during our operations.

Push notifications of Assignar should be improved with better features.

The best part about having Assignar is being able to work from anywhere! Especially in the current times of Covid-19 it has been a life saver for us being able to work from home. I love using the scheduler feature and the Assignar help was awesome with giving some training to get used to using it.

We found the move from our old software fairly smooth. It did take a while for our operators to get used to working from an app on their phone but with the help, support and training from Assignar it was made much easier.

Wide range of capabilities, highly customisable. Support centre always responds quickly and is super helpful, and aims to solve any issues quickly, raising to other levels or parts of the business if they need to. Really like the Insights feature and the ability for an admin user to create and play around with that.

Mobile apps sometimes glitch out, whether related to mobile reception or form completion. Probably an ongoing issue with any apps or technology.
I would like to have push notifications for certain aspects on the app, maybe a Dashboard user profile so notifications like Service updates or Document notifications can be sent to phones as well

Assignar have worked hard to fit with our business, it is constantly evolving & improving to meet our needs & the customer service is wonderful, always a phone call away.
The guys on the field love the App, find it easy to use which means they, in turn, log everything we need to make the business side of things run smoothly & efficiently. Thanks to Assignar we have managed to bring all our guys in house from an external payroll making it easier to track project costs as well as slash our payroll expenses. Best of all it was a surprisingly easy process once we had Assignar set-up & running correctly. We are still yet to use many of the functions Assignar offer but the more we use it the more we realise it can do & the more functions we want to use.

Some things can be a little cluncky to use but this is being improved constantly & anytime we come across one of these issues & mention to the Customer Services team they work hard to stream line it & improve.

App friendly and quick way to ensure Sites have access to documents in real time, tracking timesheets for payroll. Tracking the expiry dates of compliance and licenses is easy.

Workshop/Company Tool tracking, scheduling employees for "one offs" and the ability to be flexible with the start finish times without creating and order.

Assignar demands better business processes.

With the implementation of Assignar we had the opportunity to review our processes, master data, reporting, structure, etc. and improve quality and productivity while reducing the time to invoice our customers. Quality, productivity and timeline are linked and improvements to one or two of these normally comes at the expense of the remainder. But not so with Assignar.

The real time aspect makes work flow easier to manage.
Employee self service.
Assignar support in reviewing and rectifying issues.

No push notification to fieldworkers of their expiring licenses and inductions.
We are not able to manage fieldworker availability.

Assignar is all you need! From the introduction of a new client, throughout the project, to wages and invoicing....everything is in one program. This allows each different department to assess the details they need whether in the office, on-site or working from home.

When exporting a report you need to format the excel document each time. It would be good to export to a saved template.

Ease of use (user friendly) used daily for recording timesheets, reminders, service records, communication via office to Employee is a great way to communicate.

A feature which would be ideal is when messages are sent that we can attach documents to these messages.

Provides us with a central location for all orders instead of multiple spreadsheets.
Allows us to capture information from the field through timesheets/dockets/forms.
Custom printing of forms allows us to output forms in a format that looks much more professional
API allows order retrieval and creation through third party applications and integrations with other systems.
Staff very responsive in requests and open to development ideas
Ongoing development and well supported

Workflows and associated notifications don't quite work how we would like.
Some changes in orders have been a step back.
Only being able to complete one version of a form at a time.
Custom printing photos is restrictive

Assignar was vital for UGL to gain accreditation on a major rail infrastructure project. We are required to follow our project partner`s asset compliance process whilst working on a joint venture project. We managed to gain asset accreditation for the project, largely due to Assignar's compliance module. The software support team at Assignar were able to automate our paper based/Spread sheet process within a very short timeframe which allowed us to pass our compliance audit without any complications and set up a valuable tool for all future works.

We have experienced minimal cons which were quickly addressed by the software support staff. As we are dealing with an app solution we needed to rethink the way we align our procedures (This was also a positive as we were able to enhance existing processes)

Overall asset management program that is easy to use and provides all the tools required for the critical day to day operations of a heavy machinery business.

Nil. We are extremely happy with all the features and functions that we are utilising.

I believe the more we integrate Assignar in our overall business, the more we see value in our commitment paying value! The customer service is second to none and the product continues to impress

I would love the see a journal or area that you could have notes on employees/clients/projects... Also, from a HR perspective if there was on folder that you could set tags too that would make this Software a one stop platform!