Avantages
We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.
Inconvénients
Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple.
Find some other product
Avantages
easy to set up and configure .
Inconvénients
Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request.
We have worked with their technical support to no avail.
Unless you test your search results carefully, you wont notice this very serious flaw in the product.
Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable.
We are now in the process of converting to another product.
Avantages
Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.
Inconvénients
It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term.
Avantages
We loved this product. It made a huge improvement to our site searches.
Inconvénients
We wished we had a bit more control over how search results were generated.
We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.
Avantages
well thought out restful API and they did CORS headers right
Inconvénients
recent emphasis on scraping sites doesn't apply for large customers
Avantages
It does what it needs to do, in that it provides predictable search results with the ability to tweak the search result rankings.
Inconvénients
The pricing structure isn't suitable for young companies that have a lot of records and need data to be reindexed often.
Increased conversions, reduced bounce rate, and significantly more control over our search results.
Avantages
It's very well designed and laid out and offers a large assortment of tools to enhance the user site search experience and allow admins to fine-tune search results, with the ultimate effect of increasing conversions and reducing bounce rate.
Inconvénients
There's little to complain about apart from the added cost, which is well worth the investment provided the software is leveraged to its optimal potential.
Avantages
The customer service has been excellent and user-friendly. The response time for the customer is above the industry average. The autocomplete is a bonus that adds value to the product.