Avis clients sur ComplianceQuest

CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.). This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs.

The user interface and module flow takes some getting used to. But once trained, the user design does become familiar across all modules.

The controlled document, Findings, Audit Findings, Accounts, Training session's, change order, Equipment, Assessments, Reports, Dashlane,Equipment,NC. The UI lasks user friendliness,

There are some features which can be improved in Findings, training session's, requirement's

Their out of box solution is comprehensive.

There are no negatives. I only wish we had partnered with ComplianceQuest sooner!

The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

Products like Audit management, CAPA, Inspections, Document & Change Management.

Some functionalities and features need to improve and user friendly with validations

It is a powerful tool for managing quality-related activities in various industries. It has helped most of our clients to eliminate paper-based systems and automate audit management. ComplianceQuest has also helped users improve reporting and analytics capabilities, track nonconformances, training, and document control, and reduce complaint handling time.

Risk management module needs to be enhanced further

ComplianceQuest is really connecting everything into one. Easy to manage. We love the customizable options that they provided through the project as well as the support to make this to happen.

Using the out of the box was a little challenging. It was easier to have our own sales force developers and create the module from scratch.

The interface. The system is easy to use.

When patches are deployed, they don't seem to fix every issue in a controlled environment.

Training features are the best, friendly user.

75 limit training procedures to job functions

All solutions/modules (CAPA, Document, Training, CO, Deviation, EHS) in one app. One of the top 3 QMS systems available in the market with very economical prices compared to peers.

May be the multiple signatures in one step.

Customization is very secureConfiguration is very user friendly

Flow of complaint and capa moduleLatest changes of lwc are delayed to display

One of the standout features of ComplianceQuest is its robust compliance tracking system. It allows us to effortlessly monitor and manage various compliance requirements, ensuring that we stay up to date with regulations. The system provides real-time notifications and alerts, which helps us proactively address any potential compliance issues.

Initial setup and customization process of ComplianceQuest can be time-consuming and require technical expertise.

The ability to work fully remotely and to address all areas of the quality system is fantastic. The change system is well thought out and there is good flexibility in most areas to apply the system to whatever task you may have.

There are some areas that as a small company, we find slightly inflexible. With less staff, sign offs are often a problem with the system not allowing for same person creation and sign off in some cases. The follow up with CQ has, at times been difficult and this is most likely due to being a smaller company.

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity.

CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Since it's built on Salesforce platform and web based, more clicks will be necessary.

Easily ties into Salesforce Lightning, intuitive interface, very customizable

No cons experienced so far. Been really easy for us to adopt as a company

As a Life-Sciences manufacturing services startup, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable.

After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit.

If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer.

We'd like to see the Visualforce to Lightning transition to be completed. This would make the user experience more consistent.

I got to work with ComplianceQuest while implementing a new software for the company that I currently work for. The implementation team that assisted with the development and deployment was incredible. Always well prepared, willing to help out at odd hours and able to take and fulfill almost all of the odd or weird customization requests that we made throughout the process. Overall a great experience.

Only thing I was disappointed with at all was the time frame it took to get the job done, while the sales reps made it sound like it would be a 4-5 week job, it ended up being a 6 month implementation period to get it live. This was partially due to different factors that were out of their control however so it certainly is not a deal breaker.

The platform offers many modules that met all our QMS needs. The team at CQ makes the process of implementation even better with their hands-on approach to guide you throughout the project stages

None, it meets our day-to-day Quality Management needs

Intuitive and easy to use, and allows us to really beef up our quality management system.

Integration with our existing line of business took a bit of effort, but once it was established, all was smooth going.

Easy to use. Well laid out. Has everything we need in one location.

everything works at this time. No issues