--- description: eviivo : qu'en pensent les utilisateurs ? Lisez les avis sur eviivo, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eviivo - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/81/hospitality-property-management/software) > [eviivo](/software/107319/eviivo) # eviivo Canonical: https://www.getapp.fr/software/107319/eviivo Page : 1/17\ Suivant: [Page suivante](https://www.getapp.fr/software/107319/eviivo?page=2) > eviivo est un système de gestion des réservations et des canaux qui permet aux petites entreprises d'hôtellerie et de tourisme de gérer facilement le site web de leur établissement, leurs réservations et leurs paiements. > > Conclusion : 393 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 393 Avis | | Simplicité d’utilisation | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: eviivo - **Pays**: London, R.-U. - **Entreprise fondée en**: 2005 ## Contexte commercial - **Prix à partir de**: 21,00 € - **Prix**: Le prix de départ est de €20 mois et le tarif mensuel maximum de €199 par propriété. - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Allemagne, Autriche, Belgique, Canada, Espagne, France, Italie, Portugal, Royaume-Uni, Suisse, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analytique des canaux - Automatisation du marketing - Base de données de clients - Booking Management - CRM - Calendrier des événements - Carte de fidélité - Champs personnalisables - Communications avec les invités - Comptabilité - Comptabilité intégrée - Distribution multicanal - Emplacements multiples - Entrée et sortie des invités - Facturation - Fonction de glisser-déposer - Gestion de contenu ## Intégrations (14 au total) - Breezeway - Duve - GuestRevu - Jervis systems - KeyNest - Operto - PayPal - PriceLabs - RoomPriceGenie - Turno - UpMarket - Vrbo - Xero - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) - [Logiciels pour hôtels](https://www.getapp.fr/directory/592/hotel-management/software) - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) ## Logiciels similaires 1. [Hostaway](https://www.getapp.fr/software/106989/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.getapp.fr/software/91252/lodgify) — 4.5/5 (1282 reviews) 3. [Guesty](https://www.getapp.fr/software/112215/guesty) — 4.4/5 (465 reviews) 4. [ResNexus](https://www.getapp.fr/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 5. [Amenitiz](https://www.getapp.fr/software/2064428/amenitiz) — 4.3/5 (238 reviews) ## Avis ### "Not just a software. Eviivo is a great team , ready to help,just what my small Guest House needs." — 5.0/5 > **Hazel** | *25 juin 2018* > > **Avantages**: Easy to use and great reports available. The set up was very simple and the training provided on line was very clear and accessible. Excellent support from the Eviivo team throughout the period I have been using the software. > > **Inconvénients**: I am probably not using all the software to its maximum for my business; but this is my fault not theirs. I need to invest a little more time in using the software which will save me time in the longer run. ----- ### "Eviivo recommendation" — 5.0/5 > **Kerensa** | *22 février 2022* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: It does what you need it to do and the service teams are always very helpful in filling in any gaps. I've used the software in my Guesthouse for 6 years and I'd have no hesitation in using Eviivo in my next business > > **Inconvénients**: The RATES section always seemed to confuse me ... luckily the helpline was always there to put me right. > > Great experience and such helpful support, made it easy to sit back and forget about it ----- ### "7 years of pulling my hair out..." — 2.0/5 > **Sean** | *22 août 2016* | Hôtellerie | Taux de recommandation : 2.0/10 > > **Avantages**: Ease of use. Support is always available during normal business hours, and no wait time. Customization of reports and letters. Automated letters for reminders and follow-up with guests. Excellent up-time. No Night Audit process necessary. > > **Inconvénients**: The largest problem I have with this product is the lack of ability to choose your own credit card processor. You are basically stuck with two options, Intuit (awful), and InnPayment which I have not tried yet. Our resort takes advance deposits up to one-year in advance of arrival. Many of our guests return year after year, and so opt to make their next year's reservation when departing. The problem arises if their plans change... Intuit will not allow a refund to a credit card after 90 days has passed, which means we have to write a company check. This might not seem like a huge problem, but the additional workload for doing refund checks, combined with the delays in check processing for our European customers makes it a customer service nightmare. I like the amount of customization options in the reports and letters, but the lack of code for certain things bothers me. Also, the lack of supporting detailed reports for some daily reporting totals (adv. deposits used) makes auditing difficult at times. The real problem seems to be the lack of supporting reports. For example, there is a daily summary report which has values for many categories, cash, visa, gift certificates, revenue, taxes, advance deposits, etc. The problem is that with some of the totals, you don't have access to a detail report to support the total, so it's difficult to audit out of balance issues. They have been working on it gradually, but there's still a couple of categories that need detail reports > > So many growing pains\! We've had the software for about 7 years, and I have really mixed feelings. This product has so much potential, but it seems that it's being executed poorly at times, with perhaps some questionable development decisions. When we first began using the software, we had a credit card terminal to process payments, but opted to use the internal credit card processing for a more streamlined process. Initially, there were a lot of problems getting the systems end-of-day to correspond with the credit card processing end-of-day. This resulted in a challenge in reconciling our bank statement, because the amounts funded did not match the daily totals from the system. After a lot of time spent working on this, we were able to have this situation resolved, and the system worked okay for quite awhile. RezOvation is locked into using one of two (the second recently added) credit card processors. This in and of itself might not be a bad thing, except that in this case the primary processor is Intuit Payment Solutions. Intuit has chosen to implement policy restrictions on issuing refunds which boggles the mind. After 90 days has passed from the date of the charge, it's impossible to issue a refund back to the card that was charged. Unacceptable\! For a resort that takes advance deposits, this is an unnecessary burden. It creates delays, additional workload, and negative guest experiences. Accuracy of reporting is a critical part of any PMS. It seems a lot of hotel software I have tried has an achilles heel in the reporting, not necessarily all reports, but each product seems to have at least one area that is questionable. RezovationGT is no different. On the Daily Summary report, there are categories that show totals for groups, and for advance deposits taken/ used which have no supporting reports to show how those totals are calculated. This makes it difficult to audit if the day is out of balance. The online segment of RezOvation is also very difficult to deal with. We originally had it set up so our guests could make reservations through our website via Webervations. It seemed to work okay at first, but then they went through a PCI compliance audit, and changed how payments were taken. The payments became "tokenized," so you could not see card details within the system. There were other issues with this process as well as batch-out time issues, which made it a no-go for us. ----- ### "Very User Friendly" — 5.0/5 > **Petra** | *8 avril 2020* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: my initial training session was very important and over time - it is quite an easy system to use > > **Inconvénients**: Nothing so far, but I do need to take the time and discover all that Eviivo does. > > I was using it daily until COVID19 hit. Now I am getting a large amount of cancellations, but I am also blocking my calendar. ----- ### "Software with a lot of options\!\!\!" — 4.0/5 > **Debbie** | *8 octobre 2020* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: I became associated with this software when the previous software company REZOVATIONS sold to Eviivo. The transition was a bit bumpy at first but over time Eviivo has become enjoyable to use. It has a lot of capability with a lot of options. Customer service is sometimes right on with help, other times I struggle to get a solution or a satisfying answer to my question or concern. I would like to see an improvement to the the ability to send email confirmations and correspondence to our customers. > > **Inconvénients**: I would like to see an improvement to the ability to send email confirmations and correspondence to our customers. It would be nice to be able to preview or edit the email before you send it to your customer. Some times it becomes this software makes it difficult to change the price of a room when you book it. ----- Page : 1/17\ Suivant: [Page suivante](https://www.getapp.fr/software/107319/eviivo?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/107319/eviivo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées