Avis clients sur Accelevents

It's great, the analysis tools and real-time reports allow me to track the success of my events in detail, improving decision making for future projects.

There may be a need for additional templates or layouts that allow for even faster customization and require less manual adjustments.

Accelevents integrates with my current tech stack nicely, but they are exceptional at giving my team the ability to maximize the engagement opportunity for both our attendees and our sponsors or partners. If you're hosting an event and want to showcase different assets or give special attention to special partners or divisions, this is the best way to do it.

This is one of those things where it's not about Accelevents, it's purely about event planning in general. Events are complex. Accelevents is actually one of the best ways to help navigate a complex event.... so I guess that goes to show you that I don't have much I dislike :)

Agenda management and live chat support.

Process of registering, joining sessions, production side.

Highly recommend. We are small nonprofit that couldn't afford the higher cost options. Also they didn't have a text to bid option. Accelevants is both functional and affordable AND they have really awesome features.

Sometimes inputting the data can be glitchy; however, their customer service reigns supreme so we have always figured it out together and fast.

The price is right! Easy to include images, easy to process payments, easy to edit and update. Overall user-friendly.

Their sales/customer reps are obnoxious! Originally, they offered me a coupon to join and then wouldn't let me use it. Now I keep getting emails from them even though I've unsubscribed.

After searching for an on-line silent auction program, I was disheartened to find that most companies charge a sizable overhead cost that was unreasonable for our small non-profit organization. Then there were additional fees to avoid advertisements and post multiple pictures. I was about to give up when I came across AccelEvents. I cannot say enough about the ease of the program and amazing customer support...all for an incredibly fair price! I look forward to working with cust support team again for next year's fundraiser and plan to utilize all of their services, from ticket sales, to basket raffle tickets, to the silent auction again.

Easy to use and easy to setup, and easy to change configurations

Lack of videos to explain all the terms and a glossary

The product is easy and agile to use, fantastic

I miss some tools, but it does not influence anything, the application is very good

I offer consulting and marketing to services to small nonprofits and local businesses in the Boone, NC area. With the COVID-19 pandemic forcing many fundraisers to go virtual, I have been hired to help a few organizations navigate through the challenge of transitioning to a digital event in a short amount of time. I recommended & used Accelevents for my first contract and have continued to recommend it to additional organizations.

The ease of use on the back end and the absolutely simple and inviting user-interface has made this platform a large part of the success of these events, raising much-needed funds for our local nonprofits. The most recent virtual fundraiser I worked on raised DOUBLE the amount expected, in no small part due to the bidder's quick and easy access to viewing the items up for bid. I've seen other events where you have to jump through hoops to register (or enter a CC#) prior to viewing and the turnout has been poor because of it. Thanks, Accelevents!

I found the effort needed to reorder items up for bid a little slow and clunky. I also am interested in personalizing/adding to the receipt that is sent to bidders immediately after the auction (maybe I just didn't see it?). I would like to communicate post-auction instructions about item pick up, etc. along with their payment link, etc.

It has the right features. I don't want to pay for a bunch of features that I won't use.

There's not really anything that I dislike.

This software is so easy to use. JUST WHEN YOU THINK you need to have this software needs a function that doesn't exist you ask CUST SUPPORT in a panic how in the world you will possibly make it work they are 5 million steps ahead of you. Not only that but within 5 seconds they reply with a warm stress free reply that reassures you that your event that you spent countless hours on is going to be the most amazing and successful event that could have possibly existed for your cause. I AM NOT A TECH SAVY PERSON! BORN IN THE MILLENNIAL GENERATION I STUCK AT COMPUTERS! but they have made it beyond easy! My second year happy to plan this even thanks to these guys!

the only thing i don't like about this software program is that they don't have the outreach that other auction softwares have that they send out technical help for the actual event to make the event smooth as possible. Even though they are there to help at every second through the site i can only imagine the absolute craziness if the top notch service was right in front of you

We looked at several auction systems for an annual charity auction to move it from a physical auction to a fully online auction. After looking at about 5-6 competitors, Accelevents seemed to be the most reasonably priced and easy to use software. A lot of other systems require a monthly subscription which is not reasonable for small organizations.

Some of the features are not completely obvious, and maybe the help articles could be a little more developed, but help was always available, prompt and patient.

If you are looking for a simple website to host a small silent auction that doesn't cost very much, I think this is a good website.

It is very basic. We picked it because it was the cheapest option for our fundraiser. If we had more bidders and auction items, I think this website wouldn't have worked. Basic software.

I particulary liked it being an online platform which allowed me to work from anywhere and any computer.

There was some weird glitch while entering item descriptions that it would let me type a few letters and then refresh and what I had typed wasn't there anymore. We had the same the glitch the previous year. Customer service told me to hit the refresh button which did seem to work a bit before it would glitch again, in which case I would just hit refresh again. I didn't make entering the infomation difficult it just prolonged the process.

As a first-time user of this software, I highly recommend anyone looking to move their auction online. This was the first time our organization moved it online and it could not have been easier!! The set up was simple and easy to comprehend, and customer service was superb! I could message them at any time and they would typically answer within minutes -- even the day of our event! I also liked how you can pick and choose which features you want to use.

My only suggestions would be:
1.) I had difficulty printing some of your how-to articles. I would suggest making them available in PDF version so they are easier to print. When I reached out for help, I received the response "they're made for online reading only"
2.) I had difficulty uploading a photo for the banner on our event page. I would suggest looking into this.

This platform was very easy for my busy non profit team to upload silent auction items. It provided our patrons with a fun and easy way to donate to our cause.

We had a few glitches in loading on some browsers, but the support line helped us out quickly. We got feedback from participants that they wish they couldn't remember their passwords from the year before.

We are a small non-profit organization and for us, every dollar we spend matters and must be maximized. We host fundraising events about twice a year and have used Accelevents for these events for two years. It is much less expensive than competitors and is very easy to use. Customer support is excellent, always available. We have never had an issue! I am extremely confident in this product and recommend it to everyone.

The website builder is a little bit glitchy and sometimes I need to restart my browser.