Avis clients sur NetHunt CRM

Avantages

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Inconvénients

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

Avantages

It was very easy to install NetHunt and synchronize it with all the client's data which I already had in my Gmail. Now when I open an email from my customer I have all the essential information featured right in front of the email. And I don't spend tons of time navigating spreadsheets. I like automated bulk emails, scheduled follow-ups, and many more things. NetHunt interface is simple-to-use, all actions take seconds, I really enjoy it.

Also, my manager, rep. is very dedicated and helpful.

Inconvénients

I'd really like to have an opportunity to plan drip campaigns, but as far as I know, NetHunt team is already working on that feature. So let's see.

Avantages

I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.

2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!

3. Great price-point: Definitely affordable, even when needing to scale.

If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!

Inconvénients

It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!

Avantages

In my opinion NetHunt CRM is the best CRM we've used because the whole interface is designed around Gmail, making all of your email communications with super easy. As my business requires several different web applications but most of our staff only interact with Nethunt and the Zapier integration takes care of the rest of the back end work with the other apps.
NetHunt also allows you to create as many custom fields inside records and link records.

Support is also very good, very prompt and very well versed in how the Nethunt system works.

Inconvénients

On the past sometimes Nethunt could mix a few contacts but looks like the bug was fixed on the new updated as I don't have that like of problem anymore

Avantages

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

Inconvénients

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

Avantages

All CRM tasks can be handled inside Gmail.

The user interface is completely customisable and adding new fields to records is simple and efficient.

Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business.

NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

Inconvénients

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Avantages

The Nethunt uses the same searching engine as Google/Gmail. I love it and I'm happy with the system.

Inconvénients

While NetHunt isn't lightning-fast when loading all of the records at once, this is definitely a better way to manage updates and calls. It's a simple system that works great with Gmail. We've been previously using Google Sheets and Excel for our client database and NetHunt is definitely a great upgrade.

Avantages

I like that is in my google account. We have good quality and price ratio. I like what I have the email and the CRM in one hand. This gives me the opportunity be more fast with my documents. Also I like search engine. to find your clients is very esasy. Just write the name of person o the company and you can connect instantly and find that comapny o person contacts. I have safed a lot of time and deals of this futures

Inconvénients

Still you need to work more with segmentation. The excel still much more better in his simple filter. If I need more companys and make a list. I do not like what I see.

Avantages

Easy to use, all customer info in one place, and no need to keep searching for the same info amongst all the emails. Easily links to other programmes such as Mailchimp to save time not having to re-type info.

Inconvénients

The only thing I don't like using is the 'Conversation' section when searching for a customer's email, I search through Gmail rather.

Avantages

- Fully integrated into Gmail makes it easy to use
- Flexible tool that goes beyond a traditional CRM, you can use it for multiple process e.g. sales, hiring, customer support
- Valuable pricing
- Responsive support that is keen to help and open to software improvements

Inconvénients

Might be overwhelming for administrators. NetHunt's simplicity and flexibility works both ways. It could take some imagination to structure it to your company processes, but once you understand how it works this tool can do a lot.

Avantages

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

Inconvénients

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

Avantages

We are an established e-commerce company that specializes in selling on online marketplaces.We use NetHunt in our work, wonderful CRM allows us to manage relationships with new suppliers. Makes it easy to store all of their contact data, comments and emails. Provides the ability to sync our NetHunt database with Google Drive. You did a great job, guys! Thanks.

Inconvénients

There is something to work on ...
Sometimes it automatically creates duplicate lines in the table that you need to monitor and delete. NetHunt. Create a duplicate on the first column.

Avantages

Being at the same gmail page gives a lot of productivity.
Mass mailing works great.
Lots of effort from the team to solve issues, to develop their product, listed to our needs.

Inconvénients

The app on mobile devices could be improved.
As Nethunt does not limit nor charge for records, we have uploaded nearly 100.000 of records. And that makes our search a bit slow sometimes.

Avantages

NetHunt is a very simple to use system. But behind that simplicity lies great functionality and customisation possibilities. Mass mailing and email tracking are a very welcome addition to its marketing capabilities.

Inconvénients

When a system updates you have to refresh the tab with Gmail. This never happens when you're amid doing something, but still annoys me a bit. Aside from that - nothing.

Avantages

The flexibiility allows you to adapt folders and workflows to your needs. Built-in support for team collaboration.
I also very much like the mass mailing options where you can easily email potential new customers and track the results. Nethunt features including the mobile app (at a super competitive price) together with Gmail and Contacts with tagging create an easy to use, efficient and powerful combination that is hard to beat.

Inconvénients

This is not a standalone CRM system with a lot of large enterprise features so do not expect that. The software has support for integration with Zapier. This is still in a closed beta release so you have to contact Nethunt for your integration needs.

Avantages

Has a nice UI. Pretty simple to use. Offers more features than similarly-priced tools on the market.

Inconvénients

Setting up and using followups is a clumsy experience. Would also like to see the option to rename follow-ups from their default email names.

Avantages

clear and easy data which is easy to read. Pulling reports as well is simple and useful. The new Timeline is great too.

Inconvénients

That I can't have a client profile before creating a file for the trip itself. It would be much easier if we can collate the information maybe next to "files" and "call log".

Avantages

Gmail Integration, easy to use and perfect for an overview in your inbox in different colors that lets you overlook statuses quickly.

Inconvénients

It is a big CRM and therefore conflicts with other extensions I use, therefore sometimes reloading etc is necessary.

Avantages

Good value for money, outstanding customer support, smooth integration with Gmail/G Suite, highly customizable.

Inconvénients

Nothing really, maybe being able to use other browers (currently only supports Chrome) would be good.

Avantages

I love the fact it sits right inside gmail and I can save all email correspondence to the client or the case I am following.

Inconvénients

I guess the only small thing is having to save my views to Drive spreadsheets to manipulate the data?

Avantages

Easy to learn, very user-friendly, integrates well with Gmail -- has improved our workflow massively.

Inconvénients

Would be nice to have a standalone version, and/or integration with other browsers. App needs offline support.

Avantages

Very slick integration with Gmail, responsive customer support, excellent value for money, easily customized.

Inconvénients

Only works in Chrome, would be great to have integration with other browsers as well as Outlook etc.

Avantages

The thing I like the most is that is simple and easy to use. Also very affordable. Before I didn't follow up my leads now I do

Inconvénients

Nothing for now. Maybe that I cannot follow up my networking referals. Because even though they are not clients I can follow up with them but not record as a character

Avantages

This software is the best value for money if you’re looking for a gmail compatible CRM. Customer service has been very reasponsive and helpful.

Inconvénients

Not much tutorial on how to get started or best use the platform for your personal needs. Kindof get going by trial and error and figure things out for yourself as you go. The trial period should be longer given the time necessary to really start moving around with ease.

Avantages

Easy to use. Perfect for our small team. You can ask your questions anytime, you will have a response within 24h.

Inconvénients

You can't do everything on the App yet. But pretty sure it's coming soon. Otherwise anyone can use it after the course they give.