Avis clients sur Schedule it

Easy of use.

"does exactly what is says on the tin".

None, the software is very easy to use. We have a number of inexperienced tech users, who use this with ease.

Our engineers always know what job they should be doing through the use of the Schedule it App on their mobile devices; the integration with Google maps provides them with directions to the job. For our coordinators and office users, the ease of adding jobs with associated notes and the speedy updating of the data is really appreciated.

There isn't anything that we particularly dislike about this software.

I like seeing the 200+ calendars in timeline view. There are very few competitors that do it with the level of detail that we needed. They are very quick to respond to queries. all interaction is within the app so no lost emails, no need to verify who you are since its in the app and quick to identify what the issue is. If the timezones are in line, they fix things almost instantly. Like magic

The reporting can be a little bit advanced for the untrained user. Once you get your head around how it works, with some creative planning it can produce some great results. we use it for Crew Availability Lists. Job Sheet creation for existing resources and soon we will attempt to get it create CV information creation to give to crew who would like a list of the projects they have worked on. With that said, We had issues and they looked at the report and fixed the problem. Yet again, like magic.There is a double filter that i have not yet mastered. but with 2 months usage i am abut 85% confident i am getting the output that i need. which is pretty good considoring I dont have a background in this type of software.

I like the simplicity of it more than anything, it is very easy to use

To get the detailed reports out we found there are better more through softwares out there

There is a history of every change made to an appointment and includes who made the change/s.

On the mobile version, week numbers do not appear.

The integration of this product was so easy and everyone at the company can use it with ease.

I don't like having to double filter everything.

THE CUSTOMER SERVICE IS FANTASTIC!! The software is easy to use once you start to use it. View; the visual ascetics of the product are wonderful when you customize it for your organization. So easy to schedule an event, add or deduct resources from it and the ability to build templates for reoccurring events. [SENSITIVE CONTENT HIDDEN] the two of you have very fantastic with your support through our software selection phase and the effort that you have put into helping me to understand aspect of the software that evaded me has been fantastic. We are looking forward to many years of business with Scheduleit.

It takes some time to learn to customize reports....but again we are still learning

This web based app is an excellent way for us to keep track of Tutors, Training Rooms and resources. We use a variety of freelance tutors and run our courses in a variety of venues for lots of different clients. This tool allows the tutors to have an ICS calendar on their phones to keep track of their training schedule, which is great news when there are a lot of changes and requests. Schedulit also has great reporting features for us to run our invoices for completed courses, and to ensure that our tutors get paid correctly.

The only draw back is the relatively recent reduction in the number of ICS calendar files available. This reduces the amount of tutors we can sync with. Schedulit have also reduced the number of reports available, but both these features can be unlocked if paid for.

Flexibility to capture the data I need easily and this data is different for each client
I make most use of calendar views and filters for engagement of stakeholders around detailed weekly schedules for training rollout
Drag and drop allows for easy planning as part of stakeholder discussions

When capturing screen views / images of of calendars, you are unable to limit what you capture to a specifed date range e.g. 1st of month to last day of month, but I work around that with the captured image. I have not found any adverse stakeholde feedback on this but I have to do the work with the captured image to block out the unwanted dates.

The ability to have an instant email be sent to a resource. Our resource is an instructor. They will not be double booked and they know when they are scheduled for a class immediately.

The report feature was very confusing. I did not understand the directions. I was able to talk with customer service and they helped me with the reports. Super easy once you understand the way they are generated.

The software gives us a clear visual timeline of all our service engineers and resources. Changing the tasks is very easy with the drag and drop function which saves us a considerable amount of time over the old Excel planner we used to use.

The licences are NOT floating licences and are locked on a first come first served basis, Fully understand the requirement as a business model but when we have a large team and higher management will not invest in a licence for all users this can be problematic.

I love how easy it is to reschedule an event by dropping and dragging and this takes all the associated elements of the event with it.
It also lets me know if someone will be double booked on a date selected.
I can store lots of information in the events notes to remind trainers on additional topics to be covered attendees emails contact numbers etc...

I'm sure I don't make use of all the features but so far there's nothing I do not like about the software.

It is extremely helpful and easy to use but I am massively under utilising it.

The way Location and Colours pops up every time I have filled in a field asking me if I want to learn about location etc.

easy to use and access. New features added still keeps ease of use so the core programme stays the same. Some others you have to learn all over again everytime an update is added

Could do with a search facility to find historic bookings faster

What our office likes most about the software is its ease of use, it is not complicated to create resources, and the scheduling of the resources. The Software is very user friendly.

The least we like about the software is the cost of it.

Easy to use and sync'd to MS Outlook calendar.

Past appointments do not sync with Outlook. Need to keep a record.

Ease of use with capability to adjust jobs

we have 24 tilers would be good if could see all on one page

Interface is easy to use and the speed you can move jobs etc

I do not have any cons to report. The software does all i need and more.

scheduling and job information which is critical information for the people doing the site work whom are not office based.

it is only as good as the information put in by in line managers and schedulers who must keep any changes up to date

Love how easy is to use, didn't take long to get used to it and even the new staff finds it easy to learn. Very self explanatory.

Can't think of any cons, at least not for what we use the software for.

This product covers the requirements of our business quickly and efficiently.

As we started with the standard package and have recently moved to the business package, I am unable to comment.

Easy to navigate and gives a great overview

The ability to work with it remotely on your phone, not fully aware of all of the tools and methodologies of use. A one to one tutorial bespoke to our needs would be great

Simply to use, great visually, and fast support.

Email functions/workflow functions, ease of use

Would like to see a browser based "viewer only " only feature incorporated without needing to pay for a "viewer" license

User friendly
Useful for planning resources and technicians
Great dashboard and use of metrics
Brilliant that we could send documents through schedule it to the end user

None so far, very happy with the product