Avis clients sur Invoice2go
Invoice2go
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245 avis
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Un logiciel simple et efficace
Publié le 16/10/2021
Un problème d’affichage écran et les services d’aide sont rapides et efficaces.
Demande de...
Un problème d’affichage écran et les services d’aide sont rapides et efficaces.
Demande de facturation professionnel pour l’abonnement annuel au logiciel, vous obtenez un retour en quelques heures seulement et cela même le week end.
Avantages
Logiciel simple d’utilisation et très intuitif.
Il est devenu mon allié pour la comptabilité dans mon entreprise.
Inconvénients
Nous n’utilisons pas le paiement en ligne pour nos client via stripe ou paypal car trop de frais.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Complet et bien pensé
Publié le 03/02/2023
Avantages
. Simplicité d'utilisation . Lien entre les produits et les lignes de facturation . Envoi des factures avec lien de paiement. Options pour faciliter le recouvrement . Notifications de règlement . Suivi facilité . Application mobile
Inconvénients
Le suivi des clients et projets pourrait être enrichi et plus adapté à une activité de freelance.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
si mon probleme a une solution je donnerai un avis favorable mais dans l'etat je ne peux pas
Publié le 21/10/2021
Avantages
Il faut régler ce problème de numerotation de factures
Inconvénients
le probléme de numerotation ,j'ai expliqué auparavant mon probléme que j'avais deja eu les années passées
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
L'outil est complet et conçu de manière réfléchie.
Publié le 29/06/2023
L'outil est convivial et propose une intégration fluide entre les produits et les lignes de...
L'outil est convivial et propose une intégration fluide entre les produits et les lignes de facturation. Il offre également des fonctionnalités pratiques telles que l'envoi de factures avec des liens de paiement, des options de recouvrement simplifiées, des notifications de règlement et un suivi facile, le tout accessible via une application mobile.
Avantages
Son interface conviviale en fait un outil extrêmement accessible, et son prix attractif le rend abordable pour tous.
Inconvénients
Je suis entièrement satisfait de toutes les fonctionnalités proposées.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Superbe outil de facturation
Publié le 24/01/2024
Avantages
Vraiment top par contre je doute que ce soit completement légal car il est possible de modifier des factures une fois éditées. De notre côté nous ne l'utilisons plus mais c'était vraiment bien à l'époque
Inconvénients
Pouvoir modifier des factures une fois validée est pour moi un risque fiscale il faut faire attention !
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
10 stars if I could! THIS COMPANY CARES!! A decade of loyal partnership says it all!
Publié le 15/11/2021
Over the past decade, we have remained loyal to Invoice2go. We love their small business feel and...
Over the past decade, we have remained loyal to Invoice2go. We love their small business feel and their ability to meet the needs of our company promptly and efficiently every time! They cater to all businesses big and small and are consistently actively engaged in improving, and attaining viable solutions to meet the growing needs of their clientele. THIS COMPANY CARES. (And THAT alone— is huge!)
Avantages
Easy to use. Customer support is amazing! The product is professional and reliable. Affordable. And you really know that they care about your success. After all, that’s the best way to achieving their own success (which they’ve certainly accomplished!)
Inconvénients
Bug fix needed. I don’t like that I can’t call support anymore but they’ve made up for that with prompt, efficient communications amongst their team via whichever network they use to communicate with one another in order to operate as a singular unit to provide effective and outstanding customer support!!
Alternatives envisagées
Houzz ProPourquoi passer à Invoice2go
Loyalty. Easy user experience.- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Invoice2go is great!
Publié le 17/02/2021
I’ve used it over the years as they keep improving it. I usually like the improvements.
I’ve used it over the years as they keep improving it. I usually like the improvements.
Avantages
I like the way it helps me track my income and expence’s. I like that it helps me invoice my customers. It makes me look very professional. Customizable invoice layout is pretty easy.
Inconvénients
The price is steep. I think Intuit’s similar product is $300. Some times when I convert an estimate to invoice it brings up another invoice. The sales tax has to be added each time even though I have saved items I repeatedly enter.
Réponse de Invoice2go
Thank you, Herman! Customizable and professional-looking invoices are a huge part of what we do, so we are glad you find our features intuitive to use. We offer a variety of plans starting at 5.99 per month. Please check them out on our website. Thanks again for leaving us this review!
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Was once a great app.........
Publié le 18/11/2020
Disappointing
Disappointing
Avantages
This app was fantastic for time tracking and well priced when I first started using it about 2 years ago
Inconvénients
2 factor authentication, introduced around Oct 2020 is TERRIBLE
Price increase makes the app very expensive now.
I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!!
Réponse de Invoice2go
Hello Elizabeth. Thank you for expressing your concerns with 2FA. While we have launched updates since this review and are consistently working on expanding and improving our 2FA feature, we allow users to turn 2FA off. For detailed instructions on disabling 2FA, please check out our article on our help center, https://support.2go.com/hc/en-us/articles/360049057751-Email-Two-Factor-Authentication/. We would love to hear from you to further understand your concerns. Please email us at support@invoice2go.com. Thank you again!
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Invoice2go Customer Review
Publié le 01/03/2021
Great! We have referred many new customers based on our experiences and will continue to do so. My...
Great! We have referred many new customers based on our experiences and will continue to do so. My wife just started a new business called RepBizz and she bought a subscription
Avantages
Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers
Inconvénients
Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.
Réponse de Invoice2go
Hey Alan! We are so grateful for your review and recommendation! Congratulations to your wife on opening up a new business, RepBizz! We are excited to help support you both on your journey with your businesses, and should you need anything, we are more than happy to help. Happy invoicing!
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
user
Publié le 15/02/2021
keeps track of all ongoing business transactions
keeps track of all ongoing business transactions
Avantages
Product easy to use when on the road
Inconvénients
Tough to update and make changes to clients creates multiple entries not templates to work off of
Arrangement of past invoices seems odd
Would like to have more options store important or unpaid items in a separate account.
Would like to have multiple account options for additional businesses
Réponse de Invoice2go
Hey Keith. Thank you for leaving us this review. We appreciate the feedback and have brought your suggestions up to our product team. We would love to hear from you to gather more detail about your business needs. Please send us an email to support@invocie2go.com at your earliest convenience.
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for small businesses - Saves your time and is worth the money
Publié le 05/08/2021
As an owner and main photographer of a photography business, I am so busy all the time with tasks...
As an owner and main photographer of a photography business, I am so busy all the time with tasks and managing inquiries. The app helps me quickly send quotations, invoices, track payments and expenses all while I'm out of the office.
Avantages
The software is customizable so you don't see it's coming from an app. It raises your professional aesthetic and saves an incredible amount of time. I can be out and about as a photographer, get an inquiry, make an estimate within a few months and send it to a client from my phone. The client can approve the quotation, it moves to an invoice, and the whole process is amazing. The customer service has also been great anytime I've had a small issue.
Inconvénients
I do wish there were easier options to use multiple currencies, but it's not impossible. Unfortunately the easy payment methods are not applicable in Oman where we usually operate from, but if Paypal gets approved someday for Omani currency this won't be an issue. I also wish it was a little more affordable, or there were benefits for being a longer-term customer.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Invoice2go makes billing so easy!
Publié le 04/03/2022
I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that...
I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that this software is so easy to set up and use has been great! It looks bad (and is bad for the bottom line) for a business to let bookkeeping matters lag and this software makes it easy for someone whose strengths don't lie in numbers/accounting to easily keep an accurate view of your business financials. The ease of use makes invoicing so much less time-consuming and allows me to spend that time improving my business!
Avantages
After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!
Inconvénients
There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Invoice2go good but has opportunities to be better
Publié le 07/09/2022
Invoices2go is a very easy invoice system with limited features. It is a solid invoice system but...
Invoices2go is a very easy invoice system with limited features. It is a solid invoice system but not many bells and whistles. Easy to send to customers. Quotes can also be approved online from customers or office staff can approve to move it forward.
Avantages
The software is very intuitive and does not need much training to know how to use and access the data, send invoices or create quotes. Easy to post payments without going into each invoice.
Inconvénients
The reporting options are very limited and it would be beneficial to be able to have more options to customize reports.
It is frustrating that there is no way to make notes related to communications with customers.
Another option would be to actually see the actual emails sent from the system. There is only the "sent" notation but you can't actually see the emails or dates sent from the system.
There was a feature to set appointments from within the software that was a great feature but then went away with an upgrade. It has come back but there was notification of the changes so workarounds had to be implemented outside of the software.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Invoice2 go
Publié le 02/04/2020
Avantages
The style and layout of the whole system is extremely nice. It converts from mobile app to desktop. It allows real time updates of the data. Also restricting users access.
Inconvénients
The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price. It is a nice software. But they are reaching too far in price. So I did not renew. And they locked all past data no access unless you renew. That's fine I keep copies. But leaves a bad taste for this company. Now using a free app which works for everything we need with out own custom db. But for others there are more reasonable companies that does not homd your data hostage.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Just another invoicing app
Publié le 28/10/2020
Avantages
Works well, even with a limited feature-set. Does what it needs to do with invoicing, expense tracking, and has a workable UI.
Inconvénients
Features are so limited compared to other invoicing software. Most invoicing software also comes with a feature that allows you to see if the client has opened the invoice or not, but Invoice2Go does NOT have that functionality.
Réponse de Invoice2go
Hello Jared,
Thank you for your feedback and review of our software. There may be some confusion we would love to clear up. We did want to let you know that our invoices will show the status of the document, for example, "sent," "opened," and "overdue." Please check out our help center article here to view more details on this and other statuses https://support.2go.com/hc/en-us/articles/223965287-How-To-See-The-Status-Of-Your-Documents. Glad to hear you enjoy our invoicing, expense tracking, and our UI. We have recently been working on more improvements, so be on the lookout for those changes. Thanks, Jared!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Bare bones invoice software that works
Publié le 11/06/2020
Decent software
Decent software
Avantages
Very easy to use and pricing made it very affordable
Inconvénients
Not many options for a growing company that needs more features
Réponse de Invoice2go
Hi Jerry,
Thank you for this 5-star review of our software. We hope you are enjoying the recent changes and new features we have released over the past few months since your review. Our product and design team are working very hard to add more features continuously, and there are many more great things to come. Happy invoicing!
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Bocephus
Publié le 08/03/2022
Avantages
Pretty easy to use, professional and sends out easily.
Inconvénients
I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great simple to use invoicing software
Publié le 12/12/2020
Avantages
I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found.
Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!.
I have been using invoice2go for over 6 years now.
Inconvénients
Cost - that is all. Maybe just a little cheaper would be good.
Réponse de Invoice2go
Hello David, we cannot thank you enough for this review of our product and customer support! We are ecstatic that we can keep your workflow professional and straightforward. Thank you for partnering with us for the past 6 years; we look forward to many more! Happy invoicing!
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Quote can be concerted to invoices something simple but time Saving
Publié le 06/03/2021
Very satisfied with all aspects apart from the one above
Very satisfied with all aspects apart from the one above
Avantages
Plenty of quick and effective support for any issues I have had recently
Inconvénients
Not enough client numbers for invoices on basic program
Réponse de Invoice2go
Hey Glyn! Thank you so much for the continued support over the past 2 years. We appreciate you for sharing your experience and are so glad that our software can save you some time in your workflow. Your feedback regarding the client list for some of our plans has been relayed to our product team.
We love hearing from our customers, so if you have any further feedback, don't hesitate to reach out to support@invoice2go.com. Thanks again!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Disappointed your told stuff on the phone that does not happen… it’s all about billing high
Publié le 23/06/2022
Disappointed
Disappointed
Avantages
Felt it was easy to use, and easy to teach others to enter clients an make an invoice
Inconvénients
$&more
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
My recommendations
Publié le 31/05/2022
9 out of 10
9 out of 10
Avantages
Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates
Inconvénients
Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Buyer beware
Publié le 23/06/2021
Horrible
I bought it owned it then the updates & renewable every year for something that you...
Horrible
I bought it owned it then the updates & renewable every year for something that you own
Stupid updates for more money that was not wanted
Avantages
This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol
Inconvénients
No support
In the past you could call with a problem
Now you can chat with no results for a week
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Good for starters
Publié le 04/04/2021
I have used this software for about 5 years. Even though they continue to improve the system they...
I have used this software for about 5 years. Even though they continue to improve the system they still like a lot in the customer service department. Only buy it if you are able to self navigate then it’s okay, otherwise stay away.
Avantages
That it is a okay software for cheap price. Once you grow you will need better software.
Inconvénients
I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Would (and probably will) Resubscribe
Publié le 23/05/2020
After using Invoice2go for years, our accountant recommended switching over to Intuit Quickbooks....
After using Invoice2go for years, our accountant recommended switching over to Intuit Quickbooks. We will be switching back to invoice2go very soon.
Avantages
VERY user friendly for people who are not tech-savvy. Offers a lot of different features like customizing invoicing, estimates, appointment tracking, mile tracking, purchase orders, etc.
Inconvénients
Every product/service description is automatically saved. Would like to enter products and services separately only to then add to each estimate and invoice.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great For Startups
Publié le 23/06/2021
Love it
Love it
Avantages
I needed an easy to use invoicing software for my startup. After looking at several options (and even trying a couple of others-briefly) I found and started using Invoice2go. I like the simplicity, the ability to customize and their customer service is very responsive.
Inconvénients
I haven’t had any issues. My bookkeeper has been wanting to integrate to Quickbooks and I just saw that feature has been added…so no complaints