Avis clients sur Archdesk

Archdesk
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51 avis

- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The key to our growth
Publié le 27/01/2020
There is no doubt in my mind that we wouldn't have grown as far as we have without Archdesk....
There is no doubt in my mind that we wouldn't have grown as far as we have without Archdesk. Knowing my company has a solid structure and system in place, I have every confidence that our growth will continue and will be manageable.
Avantages
We looked at so many products that would fit our business and kept hitting dead ends. Then we found Archdesk and one of the key things for me was it's easy to use interface. I had confidence straight away in training current and future staff to use it with it's current and 'app' like approach. It's fully customisable and the support staff are very quick to respond to our queries. This is essential for a young business like ours that needs help putting systems in place to help us go to the next level. Every body within the company uses it now and the processes make it so easy for everyone to see what the next step is for each project. From enquiry to estimating and all the way through to project cost analysis.
Inconvénients
It's hard to say anything negative really. Occasionally there is a minor glitch in the system presumably because they are making constant improvements. These are always dealt with quickly.
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good System
Publié le 28/06/2024
Very good, team are knowledgeable and very helpful
Very good, team are knowledgeable and very helpful
Avantages
Easy to configure changes and get the system up and running.
System looks good and is easy to use.
Inconvénients
The layout on some of the screens cannot be amended/shrunk, which means you cannot fully customise your view to how you want it.
Alternatives envisagées
ProcorePourquoi passer à Archdesk
Value for money, ease of system use and processesRéponse de Archdesk
Thank you so much for the review and your kind words!
We are thrilled to hear you enjoy using the system!
Archdesk Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A premium service
Publié le 27/01/2025
Using Archdesk to manage our bespoke joinery and construction projects was a game-changer for our...
Using Archdesk to manage our bespoke joinery and construction projects was a game-changer for our business. By centralizing everything - project quotes, invoices, and client details - Archdesk saved time and significantly improved workflow efficiency. Highly recommended for any construction or manufacturing company looking to simplify their processes.
Avantages
Customer care was top class, always available to help out when required. The platform catered for all my needs.
Inconvénients
I was unable to utilise every aspect of the platform as I did not require everything.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good but not for everyone
Publié le 14/11/2023
It has been ok, the sales team sold it, the support is average, and the actual functionality of it...
It has been ok, the sales team sold it, the support is average, and the actual functionality of it is average. I think there would be better solutions which we would be exploring if not in contract with Archdesk.
Avantages
I like that is it fairly user friendly, and that it hold the data for projects in one place and allows everyone to update.
Inconvénients
I feel like it falls flat on a lot of features, we were promised integration with Sage when sold this software, but this never fully happened. It can be a bit long winded to update, and it creates a lot of double entry for us. I feel like it was sold as a great solution however it feels quite mediocre.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Key to the business performing.
Publié le 22/11/2022
From the very start it has been a great experience, support is first class. We found the different...
From the very start it has been a great experience, support is first class. We found the different levels of elements in the software covers a lot of what we want, there is a few things that could help if changed but they seem very keen to develop with you.
Avantages
Scheduling and budgeting is a huge part of what we like about the software.
Inconvénients
The link up with Sage is the weak point of the software, it has improved but could still do with more work. Would be good if we could make are invoices abit more bespoke as well.
Pourquoi choisir Archdesk
The endless levels of facilities to help all aspects of project management from start to finish.Pourquoi passer à Archdesk
They didn’t have as much to give.- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Capacity for great things
Publié le 24/03/2023
We have solved the storage of key information and documents on projects across multiple site teams...
We have solved the storage of key information and documents on projects across multiple site teams and the more we work with Archdesk the more useful and key features we are finding to help delivery and track cost on projects.
Avantages
Archdesk has become a reliable system of communication and project information storage on projects when you have teams across multiple sites.
Inconvénients
Archdesk is not always intuitive and is not easy to roll out to wide teams initially. Training documentation can be off putting.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Review of Archdesk
Publié le 24/03/2023
Far more effective as a project management tool than something for a pre-construction team managing...
Far more effective as a project management tool than something for a pre-construction team managing numerous estimates at any one time. It is a good administration tool however.
Avantages
Task management and workflow management, it easy to know what everybody in the team is working on
Inconvénients
No function for estimating, for this to be a truly integrated system for us we would need a bolt-on estimating module similar to what Esti-mate, conquest, causeways and Evaluate offer. Without this Archdesk are only offering a partial solution to cost management
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Archdesk is good solution for customization/setup of workflow depending on company’s needs
Publié le 25/03/2023
Approval workflows which was hard to manage the same for all countries. Transparency across all...
Approval workflows which was hard to manage the same for all countries. Transparency across all projects for all orders and and invoices. Great data sets for visual interpretation of dava for management.
Avantages
Possibility to customize workflows and create your own solutions for many different processes.Customizable templates
Inconvénients
As heavy solution it may cause someTrouble for users to used to it. It requires more trainings and overall feedback from our users is that it is hard to work with it when it is not on daily basis.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Arch desk works
Publié le 24/03/2023
Slow start but getting better and better the more we become familiar with it
Slow start but getting better and better the more we become familiar with it
Avantages
I feel once everyone is familiar with the software it will be a real positive for the company
Inconvénients
Very close implementation stage, however I feel we probably had more of a set up in place than most and have requested a lot from arch desk, they have always tried to deliver and cater for our needs

- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Getting there
Publié le 24/03/2023
Avantages
It has great potential to be an excellent tool
Inconvénients
It's very clunky to use - difficult to onboard to the company
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Oakview
Publié le 21/03/2023
Avantages
Create projects.Manage projectInvoicingEstimating
Inconvénients
It take too long to save a process sometimes.
Réponse de Archdesk
Thank you very much for your kind review.
Have a wonderful week!
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Very User friendly.
Publié le 24/03/2023
Generally okay, if it could run faster it would make a world of difference.
Generally okay, if it could run faster it would make a world of difference.
Avantages
it is easy to see how much has been invoiced and cost in each of the projects. A basic level of knowledge is required, but this is overcome in a short time.
Inconvénients
It takes too long to load pages, and it glitches when requesting to download POs.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product for our job tracking needs
Publié le 21/03/2023
Very good. A great aftersales team too that deal with any issues swiftly
Very good. A great aftersales team too that deal with any issues swiftly
Avantages
We like how easy it is to use and tracks all of our projects in one place. It is a brilliant software to visually see where you are on every job in a snapshot.
Inconvénients
The document managment can be improved as it is not very user friendly. Also how you switch back between pages is quite hard to do.
Réponse de Archdesk
Hi Matthew,
Thank you very much for your insightful and kind review.
Have a wonderful weekend!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Archdesk Review
Publié le 24/03/2023
the overall experience has been positive on the whole and whilst not every feature has always...
the overall experience has been positive on the whole and whilst not every feature has always operated as expected the support team are very good at dealing with issues
Avantages
The financial dashboards give a good clear insight into how the spending on a project is going and in doing so helps to manage budgets and maximise profit
Inconvénients
some features are generic for all companies and have made some processes less straight forward than we had previously used
- Secteur d'activité : Construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Operations planning
Publié le 23/03/2023
Avantages
The team who have educated and build it around the businesses needs have been brilliant to date
Inconvénients
id like greater function with editing the plan on the app, however, that isn't my main function for it.
Réponse de Archdesk
Thank you for your insightful review Stephen.
Have a wonderful week.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A great tool for the whole team
Publié le 28/11/2022
I find Archdesk very user friendly and is suitable even for the people who have limited tech...
I find Archdesk very user friendly and is suitable even for the people who have limited tech knowledge. I find that it is suited for every role within a construction company from estimating to accounts to general admin and even the engineers.
Avantages
I like that everything for each project is in one place. All members are able to view all of the critical information for their role, we dont have to do any double entry or input into multiple CRM systems / folders.
Inconvénients
There isnt much to say here the only thing I can think of is that you can only put one overall price in for a job and in construction, there can be many possibilities for costs, so to be able to put a few lines under contract price would be great.
Réponse de Archdesk
We're thrilled to hear that you're enjoying Archdesk! We designed our software with the entire team in mind, and it's great to see that you're finding it to be user-friendly and suitable for every role within your construction company.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The way of working has become far more efficient!
Publié le 13/04/2022
We introduce Archdesk in my previous company so I was aware of the system and the efficiency of the...
We introduce Archdesk in my previous company so I was aware of the system and the efficiency of the company significantly improved when it was implemented. I have recently introduced it to my current company after knowing what the benefits were. Since then, there has been significant updates to the system which is great and very much look forward to learning what the system can do further.
Avantages
The interface and simplicity of the system is concise and it allows all users to quickly pick up how the system works with minimum effort. The dashboard layout is fantastic as you can customise what information you want to see in real time without having to wait an age with older systems to download into a spreadsheet.
Inconvénients
Generally everything that the system offers is great. As the software develops there is always ongoing improvements which is going to be beneficial including general tweaking with existing items.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
All under one roof to move with the times
Publié le 28/02/2020
This software package has improved the way we store and record data. The quote function has been...
This software package has improved the way we store and record data. The quote function has been the best feature for us. Ensuring there can be no mistakes in setting the profit margin (Administrator Function) It is then easily transposed to a Purchase Order and with the tap of a button emailed directly to your supplier. Likewise with Invoicing. Its cut time down for paperwork, increased efficiency and once your up and running is easy to use. We haven't tapped into the Accounting side yet, but plan to gain further training with Archdesk in order to work with our Sage Accounting system. Archdesk support is also good, replying usually with 24 hours or less, either solving the issue or passing to the technical team. For an SME looking for an all round Package to store data, complete quotes, upload photos straight from site, issue Purchase Orders and Invoices, this is a great package and worth the monthly fee.
Avantages
All our contract information can be kept in one place, and is easily accessed from site by Managers. Also quick and easy for sharing files with clients and sending our Purchase Orders to Suppliers
Inconvénients
Can't flick easily between say quotes and files, you need to finish and save the quote before leaving it and being able to open other items.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Archdesk Review
Publié le 24/11/2022
Overall Archdesk has lots of potential! just need to use it more throughout the company for it to...
Overall Archdesk has lots of potential! just need to use it more throughout the company for it to reach its full potential for us.
Avantages
There is a couple of things that are really good on this software one being the live projects map so you can see where all your current jobs are located. Also, the process page is brilliant to see where the job is at whenever needed!
Inconvénients
My least favorite thing is how difficult it is to edit the stock list, once it is uploaded once it is very difficult to change especially when you have many items on your stock list where many things change on it monthly!

- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Incredibly Disappointing
Publié le 02/07/2021
Terrible.
Terrible.
Avantages
I am struggling to write anything positive about the system and can only say that the people are polite.
Inconvénients
Archdesk is incredibly clunky, and inaccurate. It increases the duplication of administrative processes and worryingly it requires users to maintain documents outside the program, such as spreadsheets, to keep track of work. Of more concern is that the system fails in basic auditing and compliance. Staff were able to delete documents and evidence from the system without the Compliance Director being informed. With Grenfell being at the forefront of the digital revolution within the Construction Industry the accurate recording of works and data is absolutely vital.
Our Finance department loathes the system due the incredibly poor integration with Xero and inaccuracies the system causes.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Archdesk 2022
Publié le 01/12/2022
My overall experience has been very good, great support and Archdesk are always making improvements...
My overall experience has been very good, great support and Archdesk are always making improvements and listen to customer feedback.
Avantages
The estimating and invoice process work seamlessly. There is also a great program and scheduling section that again works nicely with the whole system.Relatively simple to use and the support system is great.
Inconvénients
The system could benefit from proof of document and invoices sent to clients plus automatic client reminders.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Ground support equipment(GSE) planning,monitoring & scheduling becomes easy using Archdesk
Publié le 22/11/2022
Real time on time GSE asset status display Cost monitoring and controlEffective planning and...
Real time on time GSE asset status display Cost monitoring and controlEffective planning and scheduling GSE monitoring Complete elimination of paper work thereby cost cutting Accurate reporting Tracking of processs and personelsEase of asset maintenance and repairsHistory of assets Proper coordination of team Responsibilty defined
Avantages
Preventive maintenace dashboardsDaily equipment status Costing
Inconvénients
Some of the content editing( not all are editable )
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Honest Review by A Long-Time-User.
Publié le 29/01/2020
Avantages
Archdesk is helping our team to plan efficiently and execute projects that deliver results on time. It's easy to use and flexible. This system is developing and adjusting to meet our expectations. Powerful productivity features, customizable workflows, personalized dashboards and what is most important for me transparent quotations for our Clients and cost tracking on the projects!
At this stage, I'm not able to imagine how the company will work without having this ERP system in place.
Inconvénients
It is really hard to say, hence the Team is constantly improving and delivering new system functions. Support Team is very efficient and I'm confident that will provide a solution to any query Client may have at the earliest convenience.

- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I'm using this software more then year to manage several building projects.
Publié le 18/07/2018
It is full time assistant available 24/7. This software help me plan, manage my company from any...
It is full time assistant available 24/7. This software help me plan, manage my company from any place I'm.
Avantages
I'm filling I have full time assistant. I can dedicate task to others. I have history of our projects. I have financial assistant. My clients very happy to see progress and know what is happened in they homes.
Inconvénients
In my opinion mobile side of the program needs improvement. I would like also have ability to print program of the works in easier way.

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Archdesk helped me a lot !!
Publié le 04/09/2022
ıt was ok !
ıt was ok !
Avantages
Customized screens are very effective. I easily created all my screens very easily. And also other team members joined and used this software very easily.
Inconvénients
UX needs to be more friendly, however not such a big deal !
Réponse de Archdesk
Hi Kadir,
Thank you for your review. Your feedback will help us improve Archdesk even further!
Have a wonderful week.