
ClockShark
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1884 avis
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Une application innovante pour le suivi du temps.
Publié le 20/08/2023
Globalement, mon expérience avec ClockShark a été positive. Même si j'ai rencontré quelques défis,...
Globalement, mon expérience avec ClockShark a été positive. Même si j'ai rencontré quelques défis, les avantages qu'il offre l'emportent largement sur les inconvénients.
Avantages
J'apprécie vraiment la simplicité d'utilisation de ClockShark. Sa fonction GPS m'a permis de suivre facilement le temps de mes employés, et j'adore le fait que tout soit mobile.
Inconvénients
Cependant, j'ai rencontré quelques petits bugs lors de l'utilisation. Il m'a fallu un peu de temps pour m'adapter à toutes les fonctionnalités.

- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very good experience . Customer support is there if needed each time I log in.
Publié le 20/11/2017
Easier to run payroll each week; ability to track employees each day and know exactly where they...
Easier to run payroll each week; ability to track employees each day and know exactly where they are in relation to where they are supposed to be.
Avantages
Easy to use; links efficiently to QuickBooks; easy and fast t for employees to learn; setup was fast and completed virtually without any tutorials, just a few questions with chat. Owner of company started initial setup from home and I completed the next day.
Inconvénients
Job times for pay period do not consolidate on paycheck detail making the check stubs too long; needs to have the ability to make notes during the log in period instead of when logging out or at the beginning - sometimes forget what is needed to be said; when employee does not have a log in for a day, needs to be a reminder the next day to explain why absent the previous day.
Réponse de ClockShark
Hey, Leah!
Thanks for sharing about how your ClockShark experience is going. We're really happy to hear that your set-up was exceedingly easy, and you were able to get swift help from the Customer Success team via the website Chat feature. :)
As the Office Manager, having a time tracking software that integrates with QuickBooks is very convenient. We also really appreciate your suggestions. Your employees can type in their Notes field after clocking in too: they'll just want to make sure to click "Save" after they do that so that they are recorded.
Regarding the reminder for explaining why a day was missed, I think that's a fabulous idea. We'll add that to our feature voting page so other users can chime in on it too. Did you have any other suggestions? Feel free to email them to me at morgan@clockshark.com if you do. :)
Thanks for being a part of the ClockShark team, Leah. If you ever need anything, please let us know!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Second time Customer for a Reason!!
Publié le 07/08/2022
I had worked for another similar company and implemented the program there, upon starting with this...
I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!
Avantages
The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried.
It is easy to present to employees and overall very user friendly.
The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.
Inconvénients
I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.
Pourquoi passer à ClockShark
HouseCall pro was #1 very expensive but it was also way overkill for what our needs were. We are a small company that does invoicing and bookkeeping through QB and I couldn't justify the price. Not to mention, after I cancelled they kept billing me hundreds of dollars and it was a challenge to get it back. Customer service not their #1 priority I guess! After this experience I didn't even want to take a chance with ServiceTitan so opted out after the sales call.- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 0.0 /10
Good for 1 job per day work sites, user friendly
Publié le 16/02/2022
User friendly for many things especially adding new jobs to the clock, but as I mentioned before,...
User friendly for many things especially adding new jobs to the clock, but as I mentioned before, only good for one job per day shops. And, the base cost per month is put this at a rate much higher than similar programs, especially for small shops.
Avantages
Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.
Inconvénients
Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.
Réponse de ClockShark
Hi, Jeremiah! Thanks so much for taking the time to leave a detailed review, we truly appreciate it. The ability to edit an employee's time while they are clocked in is an excellent suggestion that I would be happy to pass along to our Product Development team. If you have any other ideas on how ClockShark can be improved, please submit them here: http://ideas.clockshark.com/
As for the cost of the monthly base fee, it goes to the following:
-5-star rated customer support when you need it
-Account implementation and maintenance
-Continuing tutorials and training
-Ongoing software updates and improvements
-And Unlimited data storage
If you have any further questions or comments, we'd be happy to hear them!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Overview
Publié le 08/06/2023
CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping...
CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.
Avantages
The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.
Inconvénients
Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.
Réponse de ClockShark
Hi, Carla! Thank you for taking the time to leave a review. The GPS issues you're describing are often due to an issue within the device being used. Our customer support team can help resolve that. Please contact them at hello@clockshark.com. Additionally, we do offer several filter options in order to better sort through the Time Off Requests. Our customer support team can help with this too!
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I LOVE ClockShark!!!
Publié le 04/03/2022
Overall I've had a great experience from the start. I found ClockShark online when searching for a...
Overall I've had a great experience from the start. I found ClockShark online when searching for a timekeeping platform and I researched several. ClockShark seemed like it had every feature I was looking for. When I reached out I was immediately called by a representative that was super sweet and informative. I loved even more that I was able to do a FREE TRIAL! I got to test it out for real, with my employees, and just as I expected we all loved it. So, I knew I had to look no further. You're guided by your own personal team member who's there by your side every step of the way that you can reach out to directly for support and they even randomly check in on you. I was able to do a screen share meeting once where they literally walked me through the site and physically showed me how to do things. It was great!
Plus, the website itself has very short, easy videos that you can watch and even have your employees watch to learn how to navigate the site. That is SO GREAT! The fact that they're short and sweet is very appealing because let's be honest, no employee wants to sit and watch a 30-minute video on how to use some new platform their boss is integrating into their daily routine.
Avantages
I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!
Inconvénients
Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
If you have anything more than 5 employees, you need ClockShark.
Publié le 07/07/2021
If you're going to ClockShark from a manual timesheet method, you don't realize how much you can...
If you're going to ClockShark from a manual timesheet method, you don't realize how much you can truly save by going to ClockShark. Our favorite part of ClockShark is their team. They are VERY awesome to work with - You have NO idea how important they are to us not just from a technical standpoint, but from the standpoint of making our lives easier all around. They have yet to cease to amaze us in their customer service skills, down-to-earth attitudes, and technical skills. [insert Wayne and Garth bowing and saying "we're not worthy! we're not worthy"]
Avantages
We've had other systems in the past. While they were great, ClockShark was the most affordable with the most features and support. Their team has never let us down. Additionally, they made the setup effortless.
Inconvénients
The billing of ClockShark is just a little bit confusing when you're adding/removing employees from the system within a given year. It would me nice to show which users were added/removed when showing changes in billing. The use and need of an email address from each employee is limiting whereas if we needed to hire contract workers and log their hours, they would need to have an email address for logging in. This makes it difficult if you have the same person working for two companies using ClockShark.
Alternatives envisagées
Zoho CRMPourquoi choisir ClockShark
Primarily looking for DCMA compliance, but also looking for a cheaper alternative to Tsheets.Pourquoi passer à ClockShark
The amount of features for the affordable costs, along with the DCMA compliance and the sales and support. It was an all-around win-win situation honestly.- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product
Publié le 07/07/2020
Overall experience has been great. Great price point, great customer service. They are always...
Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.
Avantages
Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.
Inconvénients
There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.
Pourquoi choisir ClockShark
TSheets was not working back then on a mobile app and it was too complicated for our technicians.Logiciel antérieur
QuickBooks TimePourquoi passer à ClockShark
We liked the fact that ClockShark would would seamlessly with QuickBooks and we did not need to change our software completely. It was also the right price point for us with the number of employees we had at the time.Réponse de ClockShark
Hi Molly!
Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Awesome Product for the Construction Industry
Publié le 14/04/2020
Overall I fee this product is wonderful! It has almost everything that we need for what we do in...
Overall I fee this product is wonderful! It has almost everything that we need for what we do in the Excavation, Demolition & Underground Utilities portion of the Construction industry that we are in. I looked and A LOT of different time keeping products and even used the free trials on a few... I am so happy that I ended up choosing this product in the end!
Avantages
I like that this product was easy to set-up and my employees (who have had trouble with other timecard apps in the past) find it very easy to use and understand. I really like all of the customizations that I can do and the reports really help me see where my employee's time is being spent in greater detail. I love all of the different reports that can be accessed. This product definitely has great value for the money! It is exactly what we needed for our construction crews!!
Inconvénients
Trying to figure out which report does what can be a little confusing. I think the better report descriptions and maybe a quick example to look at before choosing/downloading would be beneficial. While there is gps or geolocating, I would find it very useful to have the employees be able to clock in under one job, but have it notify me if they employee clocked in outside of that location for specific job tasks. For example, if I have an employee clocked in under job "A" as "driving" out the job, I know they are outside of the boundaries, however, when the switch tasks to "Laborer" I want to know if they are within a specific radius/boundary for that same job "A". Especially since my employees get paid significantly different between the two tasks... I would like to automatically be notified if they are where they say they are supposed to be for that task.
Réponse de ClockShark
Hello Jessica,
Thank you for the 5-star review! We are happy to hear that you LOVE that you can customize your reports and how easy it is to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Take the leap....
Publié le 28/12/2021
Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and...
Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and not being able to get to someone when we needed them. This was a little more than what they charged but so worth it. It has been a bit of a learning curve but the team at ClockShark was always there to help me through it. You won't be disappointed. This is great software and a great team behind it.
Avantages
Ease of use. Availability: web or mobile. Fantastic support team.
Inconvénients
No cons....we would like the ability to put holidays in the time off section but it's not a dealbreaker in the least.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Light weight and easy to use
Publié le 13/09/2021
Avantages
The ease of the mobile clocking-in and out.
Inconvénients
No cons - at first it was annoying to do the 2 step clock in and clock out (choose task choose company). I just want a button.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Coming from someone who can barely use a phone
Publié le 01/11/2021
Avantages
I'm the kind of person that will manually write down every hour an employee worked onto a piece of paper, get a calculator out and then input that into my payroll. Clockshark helped save countless hours of timetracking, estimating, payroll, and many, many mistakes made along the way.
Inconvénients
All of the different features and pages were quite overwhelming at first seeing as I'm not the kind of person that can just open software and figure out how to use it. It took me a while to realize that the pop-ups are actual people who genuinely want to help you use the software and succeed. Once someone showed me how to use all the pages it was a breeze!
Alternatives envisagées
JobberPourquoi choisir ClockShark
I couldn't figure out how to use the other product and clockshark employees were more helpful.Logiciel antérieur
QuickBooks TimePourquoi passer à ClockShark
it suited my needs more- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Program and Easy to Use
Publié le 16/05/2022
Avantages
We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.
Inconvénients
I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.
Alternatives envisagées
ADP Workforce NowLogiciel antérieur
Paychex FlexPourquoi passer à ClockShark
Geotracking was the main reason. Our technicians work in the field, so tracking where they are clocking in/out of is important to our company.- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Software for Any Company!
Publié le 09/07/2020
This solved my time tracking issues with my staff, its easy to use and very efficient. Scheduling...
This solved my time tracking issues with my staff, its easy to use and very efficient. Scheduling jobs has also been easy and great using this software.
Avantages
The product is easy to use and has multi purpose features for customizing your needs. I love the hour to minute time tracking as other apps I've used has decimals to minutes that confuse my staff. Additionally I love that you are able to add pictures along with clock in/out, helps greatly with tracking and record keeping.
Inconvénients
There is nothing I don't like about this software, its amazing!
Alternatives envisagées
PaycorPourquoi choisir ClockShark
I was unable to customize the use of ximble with my company's needs and they do not have the option of hour to minute time tracking which was causing issues with my staff and understanding.Logiciel antérieur
PaycorPourquoi passer à ClockShark
It had easier use, better features, better customize options and a better price.Réponse de ClockShark
Hi Jessica,
Thanks for the 5/5 star review! So glad to hear that you are enjoying the many features that ClockShark has to offer, such as the GPSTrak Feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
easy peasy
Publié le 28/10/2021
Avantages
clockshark is by far the easies to set up and use. my employees had no trouble transfering from another software that we were using to clocksharks, it was MUCH easier and user friendly. I love the software and it really has made life easier keeping track of my 30+ employees. I give it a 10 out of 10
Inconvénients
off hand i cant think of any..... i would have to ask my accountant, i do know there is a couple of minor things that i would like to see but my memory fails me right now
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
You need This
Publié le 16/03/2022
From the moment we started the free trial the customer service was top notch. They reached out...
From the moment we started the free trial the customer service was top notch. They reached out right away and assisted with the many questions I had and was able to streamline our entire company to functional on their site. It has so many features which we have not fully used as we are not quite there on our side but are looking forward to integrating those into our company. This software has been able to release a lot of time we were spending on payroll/time clock and job costing. the reports are so detailed that the owner just loves seeing everything on one spot with just a simple click. Imputing the information weather, it is an employee/task or job is simple and again if you are unsure of something or are looking for it to run a certian way customer service is on top of it and make it easy for you to understand.
Avantages
The software is super easy to use and understand, it is very self-explanatory.
Inconvénients
Nothing so far to report! It is amazing for entire team
Alternatives envisagées
QuickBooks TimePourquoi choisir ClockShark
This badge system had the field guys coming to the shop every day to punch in and out which in the long run was costing the company more money for their time to drive back. The system we were using was not always running smooth and had to fix or ask what their time was on a daily. It also did not allow us to see the job costing side of things.Pourquoi passer à ClockShark
This was the easiest to use and was highly rated from other clients/customers we work with.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Almost perfect for a simple all in one solution
Publié le 08/12/2021
Avantages
Easy to use. Clean and simple user interface. Reliable. Have not experienced server downtown whereas we have often with other apps. Employee schedule is very useful especially with being able to see the roster in the Y-axis and the week's days in the X-axis. Customer support is very helpful and fast at responding. Customer support really makes this company/software stand out.
Inconvénients
Better project management features. For example, gantt charts, to-do lists, and template building. Managing job sites is also very difficult past a couple dozen. It would be amazing to bulk edit e.g. select multiple job sites and edit details such as Client information or group them together under a category/group/folder.
Pourquoi passer à ClockShark
For simplicity. Team working in the field already had familiarity with clocking time on the mobile app.- Secteur d'activité : Banque
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
ClockShark Review from FSMDB
Publié le 29/06/2022
We are still on process of the wire transfer.
We are still on process of the wire transfer.
Avantages
It is user-friendly. What caught my eye is the Kiosk.
Inconvénients
It is very expensive which cost the delay for the approval.
Pourquoi choisir ClockShark
• Adjustments – In every pay period, there would be at least three or more-time adjustments especially for those staff forgetting to time in or out. This event caused too many miscalculations of hours and eventually lead to inaccurate summary report. The system does not have the option to edit the time for the adjustments. HR will have to seek IT for assistance by accessing the backend of the system and deleting the inaccurate time. This is not advisable as it can lead to disruption of the entire system due to access of the backend. • Leaves – In order to record leaves, HR will have to manually input the month, day, year, second, minute and hour of each employee twice from the starting date of the leave (FROM) and to the ending date of the leave (TO).Pourquoi passer à ClockShark
We had a good marketing specialist who provided everything we needed to know.- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The Game Changing App
Publié le 29/11/2020
It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a...
It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.
Avantages
Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)
Inconvénients
I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.
Réponse de ClockShark
Hi Jason!
This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Robust time tracking software with lots of extra features
Publié le 28/10/2021
I am glad we switched to ClockShark. Their customer service is really responsive and you don't...
I am glad we switched to ClockShark. Their customer service is really responsive and you don't sit on hold for hours. They have a suggestion box for features users are interested in. Overall my experience has been great and when I hear other folks are looking for a time tracking solution I always recommend ClockShark.
Avantages
This software ticked all the boxes I was looking for: time tracking with GPS location, GPS tracking while clocked in, a mobile app, crew clock-in, and kiosk ability, a web dashboard that's admin-friendly and easy to use, and the ability for me to reset passwords & fix access in-house instead of having to have my employee contact customer service on their own to do it. We don't even use all of the features of our pretty basic subscription so even at this very budget-friendly price point we have room to grow to before we'd even need to upgrade. I've heard about and looked at all of the project management features and tools and I'm excited to someday use those to their fullest potential enough to need to upgrade.
Inconvénients
I wish I could duplicate time entries for some workers from week to week or day to day. For instance, I have one worker for who I enter things manually and it would be really handy to be able to make a time entry on Monday, save it and then duplicate it but change the date to Tuesday. I would also really like to mark or save the reports I run most frequently with my preferred settings/customizations. Also, a Spanish version of the software would be great.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
"Revolutionize Your Employee Time tracking with ClockShark Software:A Game-Changer for Your...
Publié le 02/04/2023
In my experience with ClockShark, it has proven to be a popular and efficient time-tracking...
In my experience with ClockShark, it has proven to be a popular and efficient time-tracking software for companies that employ remote or mobile workers. The platform is equipped with a wide range of features such as clock-in and out, scheduling, time tracking, and project management tools that are very useful for managers. Additionally, ClockShark can be easily integrated with popular payroll and accounting software like QuickBooks, ADP, and Gusto. Users have reported a positive experience with the user-friendly interface, video tutorials, and knowledge base. However, some users have had challenges with the mobile app's GPS tracking and syncing data. The software also lacks invoicing capabilities, which may be an issue for some businesses. Despite these limitations, ClockShark remains a widely used and effective time-tracking software.
Avantages
I can attest to the numerous impactful features that make it a popular choice. The mobile time tracking feature is particularly useful, allowing employees to track their time on the go using their mobile devices. I also appreciate the real-time reporting feature, which enables managers to access up-to-date information on employee time and attendance. Additionally, the vacation/leave tracking feature helps me manage employee time off requests and ensures adequate staffing.What I find most impressive are the product's user-friendly interface and straightforward navigation. ClockShark also provides excellent customer support, with responsive and helpful representatives available to assist with any questions or issues.Integration with existing business processes can vary depending on organizational needs. Nevertheless, ClockShark offers several integrations with popular software platforms like QuickBooks and ADP, which helps to streamline workflows and reduce data entry time.Overall, ClockShark is a comprehensive and dependable time-tracking solution that caters to businesses of all sizes.
Inconvénients
In my experience, some common issues with ClockShark include difficulty with the mobile app, especially when it comes to GPS tracking and syncing data. The integration process can also be challenging, particularly with custom data mappings. Moreover, some users have reported that the software lacks invoicing capabilities, which can be a disadvantage for some businesses.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Pro Co Painting - ClockShark Review
Publié le 06/11/2020
AMAZING! The software is incredible and so is their customer support. If there is ever any new...
AMAZING! The software is incredible and so is their customer support. If there is ever any new features, questions or changes a team member from ClockShark is readily available to describe and help. The software is reliable, user friendly and affordable. We love ClockShark and would highly recommend to anyone looking for a scheduling or time tracking software.
Avantages
Our favourite part about the software is the scheduling app and time tracking. We use it for all of our employees to ensure they know their schedules, where their job sites and that they get paid properly.
Inconvénients
ClockShark is continuously improving, there is nothing I dislike about ClockShark.
Alternatives envisagées
VeriClockPourquoi choisir ClockShark
Need of a better scheduling appPourquoi passer à ClockShark
Overall product offeringsRéponse de ClockShark
Hi Keiko!
Thank you so much for the glowing 5-star review! I'm happy to know the scheduling, timetracking and customer support have been so helpful. It's always a pleasure seeing your name in these reviews, it means we're doing something right. Thank you for your continued support, we appreciate you and your company to the max!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Time Cards to Digital
Publié le 22/11/2020
The CONS mentioned above are mostly inconveniences, therefore our overall experience has been...
The CONS mentioned above are mostly inconveniences, therefore our overall experience has been positive and that I foresee continuing to use the ClockShark system moving forward.
Avantages
Who's working and immediate recognition of hours completed is Great! The ability for me to visit Vendors, Suppliers or Customers and still know what staff has arrived and when they arrived is extremely helpful.
Our weekly time sheet tabulation has been reduced by several hours. We also have some employees that are hired from a Temp Agency and ClockShark has simplified our weekly reporting to them.
Inconvénients
Transitioning from the traditional time card system into ClockShark was a little more challenging that originally anticipated, but after a month of utilization our Staff are adopting and adapting.
It would be nice to have the flexibility to rename some activities, such as "Lunch" versus "Break". Our 30 minute lunch breaks are unpaid, while our 10 minute morning and afternoon breaks are paid. Staff inadvertently selects the wrong one which causes downstream work for Admin personnel.
We've chosen not to utilize the "Mobile" function as all of our hourly employees must report to the plant. It would be nice to deactivate the "Clock In" and "Clock Out" feature, but they do appreciate the ability to see schedules and other features.
I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly. I've yet to contact ClockShark but in the past they have been very good to work with, so I'm hopeful there is a workaround that I'm not aware of as of yet.
Réponse de ClockShark
Hi Cliff!
Thank you for taking the time to leave a positive review! I'm happy to hear that the Who's working now page is helpful and we're saving you more time to dedicate to your business!
That is great feedback and I would be happy to let our product team know of your suggestions! If you run into any issues please reach out to Support at 1-800-828-0689 (or chat/email in) and we can help smooth over any inconveniences you run into! Thank you again for your review!
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ClockShark is a great product!
Publié le 22/03/2021
Overall, ClockShark is a huge benefit to our company. It helps us to track the employee hours as...
Overall, ClockShark is a huge benefit to our company. It helps us to track the employee hours as well as their locations (in real time). It eliminates the need for paper copies of timesheets, which can be hard to decipher at times and, in all honestly, tough to prove accuracy. The foremen are able to see which workers have clocked-in correctly to their worksites, with the ability to allocate hours to certain job numbers for accounting purposes and job costing. Without ClockShark, we would still be doing things inefficiently and inaccurately.
Avantages
I love how I can clock-in/out from anywhere using my cell phone! This app provides total freedom from having to use a punch clock located in a specific location, or filling out paperwork on a daily basis to keep my hours up to date. The ClockShark app keeps accurate records that I can reference at any time, including past timesheets if needed.
Inconvénients
I honestly can't think of anything negative to say about my personal experience with ClockShark. If I absolutely had to think of something, I suppose it would be beneficial for someone like me if there was an auto clock-in feature because I start at the same time every day. This way if I happened to forget about clocking in, it could do it for me and then let me know that I was clocked-in with an alert from the app.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good Construction Time Clock, easy to use with great customer support.
Publié le 02/08/2018
Everyone can clock in/out from their own phones and since there is GPS you can see exactly where...
Everyone can clock in/out from their own phones and since there is GPS you can see exactly where they are when they do to prevent fraud. This software makes it easier than using traditional time clocks or paper since employees are always going to different job sites with construction.
Avantages
I like the app and how easy it is to use for all employees. They are always making updates and now you can link. ClockShark to QuickBooks. The customer support is great, it's very easy to start an online chat and get help. I think it is easy for most people to learn and the admin features are not complicated either. The price is also lower than most that I have researched!
Inconvénients
The app does not run as well on older phones, it used to sometimes have issues allowing employees to clock in or out that had phones that were more than a few years old.
Réponse de ClockShark
Hey There, Tara! Thanks for sharing your experience with ClockShark here on Capterra! We're really happy to hear that ClockShark is easy to use for your team, and that the QuickBooks integration has been helpful too! We're always adding new features, so we'll keep you updated on those!
Glad to have you on board the ClockShark team, Tara! If you ever have any questions, suggestions, or you just want to chat with sociable sharks, feel free to reach out! Have an excellent week!
-Morgan @ ClockShark-