Avis clients sur Fiix

C'est un logiciel qui nous facilite la gestion des outils et la comptabilité dans les entreprises. Ça permet aussi la gestion des immobilisations, la maintenance du bâtiment et l'entretien des équipements au sein des entreprises.

À voir les bienfaits pour ce logiciel, ça n'a pas d'inconvénients. C'est très fiable et utile pour son utilisation. Je recommande à tout le monde de l'utiliser.

Le dashboard lors de l'arrivée sur l'outil permet de visualiser tout de suite quelles sont les taches à réaliser en priorité. La gestion des emplois du temps est un gros plus pour anticiper tout ce qu'il faut faire pendant la semaine.

L'interface n'est pas moderne du tout, gros point négatif de l'outil. Celle ci mériterait d'être retravaillée en profondeur tout en laissant intact les fonctionnalités.

Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.

When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience

Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.

At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.

I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.

The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.

parts inventory control, PM management, work order tracking, time and parts cost tracking

work request generation can be difficult to manage when using multiple sites

Customer Support was great, but the overall product needs improvement.

Unable to make bulk edits, difficult to navigate user permissions, and reporting structure needs to be improved. Mobile App and Desktop version do not line up with each other. The platform allows for too many human errors and it is hard to maintain clean data. Inventory can be way off than what is reported by the system.

Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support

The mobile app lacks in features such as parts entering on the fly when in the field.

i liked the most that i can manage everything in one place (FiiX) and also from my phone

reporting its complicated and trainings are very expensive

Amount of details it captures and converts to easily understandable charts and graphs

Everything is an option: Would be better if end used could pick and choose specific features that are more important than some base feature

What I liked the most is its ease of use and versatility. I have also been impressed by the amount of functionality it offers me.

It would be beneficial to have better guidance for new users, especially in regards to initial setup and customization.

It’s easy to use. Very easy to understand.

Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top.

you can create work orders on the go. also track progress.

in a big plant the cell service is in and out it would be nice to have a fix network and have curtain locations to enter work orders

I can go in and find the plant , machine , and what needs to be done, and find if the task has been completed.

Trying to figure out the navigation as I am new to the system

the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature packed software. at the time of purchase it was the most feature packed CMMS with the smallest price tag.

Implementation is a bit of a bear. I dont know how it could be streamlined, but it would be nice for future iterations.

I really like how easily FIIX manages our inventory and maintenance needs. The Request for quote feature is so easy to use and helps us to keep track of all of our purchases.

Can be difficult to learn at first but once staff and vendors are properly trained it is easy to use and so helpful

Ease of use and setup make this a easily used tool for those who like to keep track of machine and equipment needs even on multiple sites.

Would like to have a setup with non-concurrent users in addition to our concurrent users, but it is not offered.

Once all users are onboard with all sections it does become a "single source of truth" for all equipment within a business. Easy import of existing databases, easy to move assets between sites and have all relevant data follow the asset.

1.Limitations and complexity of the reporting module. example:- I want to create a report that lists run times, power generated, and fuel usage for our generating plant but this does not appear to be possible.
2. Some important data does not automatically populate between sections. example:- We have compound equipment made up of multiple assemblies (Think, television camera, with a teleprompter, mounted on a pan and tilt head, all on top of a robotic pedestal) if a work order is created for the pedestal (which is "part of" the complete camera) and we look at the history of the complete camera, the pedestal work order doesn't appear.
3. No multi-site project capabilities without "tricking" the system by transferring assets between sites.

I love the search feature. There's been several times, since we manage a large number of assets, I have able to pinpoint exactly where it is, user detail, and device specifics. Also, importing and exporting data is convenient. The mobile access is also nice to have when across campus and away from my computer.

I don't have many complaints about Fiix. The customer service has been top notch for me; however, some of my colleagues have reported some not so great interactions with Fiix customer service reps.