Avis clients sur Groundplan
Groundplan
Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
53 avis
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
William Electrical SA
Publié le 20/01/2022
Groundplan is more than a software program, it's backed by an energetic team that know their...
Groundplan is more than a software program, it's backed by an energetic team that know their product and work diligently to ensure you get the most out of the program!
Avantages
The Take-off abilities are efficient, templated and save time and energy! Initial set-up is easy and you are away!
Inconvénients
I would love to see an auto count function developed in the future, I feel this is the only thing i want for.
Pourquoi passer à Groundplan
Ease of use along with the support and training available!Réponse de Groundplan
This is great feedback, thanks Dan.
Stay tuned for that request of yours. ;)
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
If simple and long term processes are important to you
Publié le 15/01/2024
The customer service experience is fantastic! They are always happy to jump on the phone or Zoom...
The customer service experience is fantastic! They are always happy to jump on the phone or Zoom with you to solve issues and get you running at 100% again.
Avantages
Groundplan is very easy to use. The team, especially Caz is exceptionally helpful and they are great at helping you achieve a result if you can show them what you are trying to achieve. The integration with Simpro is exceptional once you understand how it works, this can be a little overwhelming if you are new to Simpro and Groundplan.
Inconvénients
The icon sizing is not particularly easy to get right and takes a few clicks to change. This is only an issue when designing plans for presentation but does not affect take-offs.
Réponse de Groundplan
Thanks for sharing your positive experience Sam! We love hearing that you find Groundplan easy to use and that Caza gave you an amazing customer experience. That's one of the things we pride ourselves most on here at Groundplan - providing the best customer experience possible.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Groundplan and Chaytor Fences
Publié le 10/10/2024
Really good! from the sales stage it was great and not pushy and in your face and i feel like...
Really good! from the sales stage it was great and not pushy and in your face and i feel like [sensitive content hidden] had a great ballance of sales and catering to the customer need and making it relateable.
(me)
So Thank you[sensitive content hidden]
Avantages
As someone who has moved from being on the tool to being in the office i feel like this is a very straight forward system to use.
The support for the team down in wellington is amazing and second to none!
Inconvénients
I have nothing to compare this to, so its hard to give a con. if I had used a program before this i would be more of a help.
Réponse de Groundplan
Thank you so much for your review, Richard! We love hearing that transitioning from being on the tools to working in the office has been a smooth process with Groundplan. Our goal is always to make the system as straightforward and user-friendly as possible, and we're so glad it's working well for you!
Craig is a true testament to the hard work our support team does every single day. He really does go above and beyond to help cater to customer needs.
It really is an art form balancing sales while being relatable to the customer and their needs, and Craig is truly a master of his craft. He'll be happy to know that he made a positive impact :)
Thank you again for your feedback and for being part of the Groundplan family. We're excited to keep supporting you on your journey!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Worth a look
Publié le 13/06/2023
We do electrical layouts - great to be able to provide nice
We do electrical layouts - great to be able to provide nice
Avantages
Smart guide has been a great addition - and it's great being able to create new symbols as required and the support is FANTASTIC
Inconvénients
I've found it hard to size symbols correctly but luckily the Groundplan team helped with that. BE SURE TO DO THE FREE ONLINE TRAINING!
Réponse de Groundplan
Great advice Marc.
Even if you're a Groundplan wizard, you're bound to learn a thing or two with the free training.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Amazing Groundplan updates
Publié le 22/08/2024
The experience is great and Groundplan is becoming both easier and better every month.
The experience is great and Groundplan is becoming both easier and better every month.
Avantages
The latest updates have made Groundplan one of the best platform to perform takeoffs.
Also count assist and the template are fantastic tools.
Inconvénients
The lack of global variables.
If you could make global variables for labour and materials this
Réponse de Groundplan
Hi Stephen, thank you for sharing your thoughts on Groundplan! We're glad to hear you're enjoying the latest updates, especially Count Assist and the templates. We appreciate your feedback about global variables for labour and materials—it’s a great suggestion, and we’ll pass it on to our development team. We're committed to making Groundplan even better with each update and are happy to hear you're experiencing continuous improvements. Thanks again for your valuable input!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best tool I have.
Publié le 03/08/2023
Took a few months to learn it properly and set up templates but now I love it. I've recommended the...
Took a few months to learn it properly and set up templates but now I love it. I've recommended the program to a lot of people and I always suggest getting some one on one training and setting up templates and think about how you would most use it prior to the training. I did this and the trainer actually suggest more options that I now use almost every day.
Avantages
How easy it is to mark up, notes and make changes to send to field staff or engineers for advice/approval.
Inconvénients
The only thing tht may be missing is to be able to copy and section of a plan and paste it either on the same plan or on a new page etc to be able to mark up or do a blown-up section with mark ups or detail notes etc. But knowing Groundplan this feature may exist and I just don't know about it.
Réponse de Groundplan
Hi Ryan, love to hear the amazing feedback. It's great to know that our one-on-one training and has made a significant difference in your workflow.
We appreciate your recommendations to others, too! We love when our happy customers can recommend our platform to others. It shows just how big of a difference we can make. Thanks!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Beginners Luck
Publié le 16/04/2024
Avantages
I like the flexibility of the software. You can take a project from cradle to grave. From the initial bid to the as-built drawings.
Inconvénients
It does not integrate with my quoting software.
Réponse de Groundplan
Hi Jeff, we're glad that we can help support you through every stage of your project and that you enjoy Groundplan's flexibility. Thanks for choosing us for your project needs!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A must have for estimating
Publié le 04/07/2024
My overall experience with Groundplan has been an absolute pleasure. Making quoting easier and...
My overall experience with Groundplan has been an absolute pleasure. Making quoting easier and knowing I have support when I need it.
Avantages
Extremely easy and intuitive to use with excellent friendly support for the more technical side of things. The development and growth of Groundplan is fantastic with users suggestions taken into consideration and implemented where appropriate. Everything I need is right here in Groundplan.
Inconvénients
No Cons. Everything I need is right here in Groundplan
Réponse de Groundplan
We appreciate your feedback, Chris! We strive to provide the best support and customer experience possible. We work hard to make Groundplan user-friendly and easy to us, and love hearing positive feedback like this! We hope you continue enjoying Groundplan.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
An awesome product which could be world class.
Publié le 29/02/2024
I do like using Groundplan, even if there are a few little things that prevent it from being a...
I do like using Groundplan, even if there are a few little things that prevent it from being a truly world class product. Maybe such an accolade will happen further down the track.
Avantages
So easy to do take-off and push quotes to Simpro.
Inconvénients
There are things missing in the functionality which, as a former software engineer, I would think should be fairly easy to add to the program. I will concede, though, like any software product, the developers can't tick off all of the "nice-to-have's" at the same time. An example would be the ability to "nudge" a symbol into place using keyboard cursor keys. Colour-coding of measurements with a stage would be another. Could simply be that no other users ask for this stuff :D
Réponse de Groundplan
Thanks for the honest feedback George! We're glad you're enjoying Groundplan and appreciate your input. We regularly listen to our customers’ feedback and needs, and work closely with our Development team to continuously improve our product. It's a big part of how we enhance our product to better improve the customer experience. Thanks!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My only takeoff programme
Publié le 24/05/2024
Avantages
I only use Groundplan now for all my takeoffs, it saves time, paper and is easily shareable with anyone who needs or wants to see the marked up plans.
The programme is so simple to use when marking up a plan and then populate a quotation. Additionally these marked up plans provide our clients a clear view of what has been included in their quotation as all the listed items may not make 100% sense to them if they are not from a construction background.
Inconvénients
Unfortunately being cloud based when the internet is out I have to wait a while to continue work, first world problems!
Réponse de Groundplan
Thank you so much for your fantastic review! We're thrilled to hear that Groundplan has become your go-to tool for all your takeoffs. It's fantastic to know that you're experiencing these advantages firsthand.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use, accurate software
Publié le 28/05/2024
The Training staff like Toni and Cazz have been friendly, informed, and easy to follow, the...
The Training staff like Toni and Cazz have been friendly, informed, and easy to follow, the software itself is incredibly easy to use has has fast become a staple of my everyday.
Avantages
Very User friendly and a massive time saver.
Inconvénients
Hasnt been an issue so far but being web based is a concern for regional areas.
Réponse de Groundplan
Thanks for the amazing review, James! We pride ourselves on our amazing trades experts and training team. We also love that the integration is an added benefit to your process. We hope you keep enjoying Groundplan!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
integral program to our business
Publié le 03/06/2024
Avantages
fast, accurate takeoffs with ease, and seamless integration with Simpro.
Inconvénients
markup capabilities aren't as advanced as other platforms
Réponse de Groundplan
We love hearing that Groundplan is such an integral program to your business. We pride ourselves on helping trade companies improve their processes in the best way possible. Thanks for the great feedback, Bruno!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Program
Publié le 30/07/2024
Smooth transition into the program and the training and customer support is great.
Smooth transition into the program and the training and customer support is great.
Avantages
The program is very transparent and easy to navigate around making it quick to construct take offs and estimates
Inconvénients
Not having it in use in our business in the past
Réponse de Groundplan
Thanks for the awesome review, Neil! We're stoked to hear that you're loving Groundplan and finding it super easy to navigate.
We totally get what you mean about wishing you'd started using Groundplan sooner. But better late than never!
We're also glad to hear the transition went smoothly for you. Our training and support teams work extra hard to make sure the learning process is an easy one, so it’s awesome to see it’s paying off. If you ever have more feedback or need a hand with anything, don't hesitate to give us a shout. We're here to help!
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Please get those damn items to flash
Publié le 28/06/2024
Great. Hey come on I don't have time to write too much.
Great. Hey come on I don't have time to write too much.
Avantages
Its easy to use. Hey come on I don't have time to write too much.
Inconvénients
Items don't flash on the plan when the cursor hovers over them in the sidebar
Réponse de Groundplan
Thanks for the feedback, Tony! We're constantly working on improvements and listening to customer feedback to enhance the user experience and make Groundplan as easy to use as possible.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
One of the best and user-friendly tools out in the market
Publié le 20/10/2023
Avantages
Easy to navigate, great customer service and third party integration with Simpro
Inconvénients
Learning new and complicated features on my own.
Réponse de Groundplan
We love hearing how easy Groundplan is to use! Our team works hard to make our platform as user-friendly as possible, and our customer service team is always here to lend a helping hand. We hope you keep enjoying Groundplan!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great takeoff tool
Publié le 05/06/2023
Faster estimating, drawing change tracking and revisions
Faster estimating, drawing change tracking and revisions
Avantages
We think this is a great tool for system takeoffs and quoting management. The takeoff feature is a real game-changer.
Inconvénients
It would be great to have the pricing shown in uk £ in the software but this is resolved when imported to Simpro.
Réponse de Groundplan
Game changer! We like the sound of that ;)
UK £ - Noted, thanks for the feedback James.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Customer Service
Publié le 19/07/2023
Avantages
Customer service was quick and very responsive.
Inconvénients
Nothing comes to mind about things I dislike about Groundplan
Réponse de Groundplan
Hi Josh, thanks for the feedback! Our award-winning customer service, training, and support are one of our most popular features. We strive to make sure the customer experience is the best one possible.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great tech support
Publié le 07/02/2024
It's been great
today I had a technical issue and rang and it was solved on the stop.
It's been great
today I had a technical issue and rang and it was solved on the stop.
Avantages
Easy to set up
Easy to use
Integrates with simpro
Great support
Inconvénients
I don't have 1 yet, but the experience has been great so far, I ll need to book my further training to avoid beginners mistakes
Réponse de Groundplan
You made our day, Saul! Thanks for the review! Our Support team loves to assist our customers and we're sure you'll love the training as well. Cheers!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Groundplan's ease of use
Publié le 27/03/2023
We are now using Groundplan with our technicians when they are counting items for a residential fit...
We are now using Groundplan with our technicians when they are counting items for a residential fit off. We believe it will lead to a more accurate count which will mean less return trips do to forgotten fit off items.
Avantages
Ease of use. Without consulting the help guide it's easy to work out how to use the progream.But the help guide is extremely helpful & easy to follow when needed.
Inconvénients
A multi coloured eraser tool would be good for the times when the plan has different colours.The ability to hide quantities on the pdf print of a plan legend.There is always room for more icons.
Réponse de Groundplan
Thanks for the feedback, Ambien! We're happy to hear that you find Groundplan easy to use and intuitive. We're also happy to hear that our Help Guide is there help when you need it. If you ever need any added support, our trade experts and support team are just a phone call or email away.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer!
Publié le 19/06/2023
I can now easily show customers proposed job layouts and carry out take-offs with ease.
I can now easily show customers proposed job layouts and carry out take-offs with ease.
Avantages
Intergration with SimPRO and the customer services is fantastic.
Inconvénients
Haven't used it long enough to know yet.
Alternatives envisagées
Bluebeam RevuPourquoi choisir Groundplan
I had only used it for a short time (free trial).Logiciel antérieur
Bluebeam RevuPourquoi passer à Groundplan
Easy of use, integration with SimPRO and customer support.Réponse de Groundplan
Thats excellent news Peter. Thanks so much for the review.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Groundplan refview
Publié le 22/03/2023
Vey good
Vey good
Avantages
AccuracyTimeEfficiencyAbility to modify on the fly
Inconvénients
Slightly difficult to manipulate symbols etcPlan preview could be biggerMan hours to enter individual symbols with no auto shuffle button for symbols
Réponse de Groundplan
Thank you for sharing your feedback, Ryan! We're glad to hear that you appreciate Groundplan's accuracy and time efficiency. The ability to modify on the fly is also another hugely popular feature of ours so we love hearing that you enjoy it.
We also value your constructive feedback. We work closely with our Development team every day to improve the customer experience. These insights are crucial for us as we strive to improve our platform.
Thank you for helping us make Groundplan better!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Wish i had changed to groundplan sooner
Publié le 20/02/2023
Its really good, and once you get your head around a few of the formulas (which i did after one...
Its really good, and once you get your head around a few of the formulas (which i did after one training session) its going to make pricing complex plans a breeze
Avantages
I can price a plan on any computer/device with the internet not just the computer the software is on, and its so good being able to ring and get an answer straight away from someone in my own country.
Inconvénients
There were a few things that i was not use to from using my old software but after 1 training session has got those sorted and was actually better than my old software
Réponse de Groundplan
This is great to hear Peter!
Those free 1 hour training sessions sure help eh?
Feel free to keep asking questions from the Support team and you'll be a formulas guru in no time.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Support
Publié le 08/02/2023
Avantages
ease of use and ability to create mark ups
Inconvénients
billing is US dollars
Réponse de Groundplan
Hi Steve,
We support several billing currencies. Perhaps you were outside of Australia when you signed up? We can certainly get you onto AUD.
Our Accounts Dept. will be in touch.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Takes off time spent on take offs
Publié le 20/01/2023
Avantages
Great easy to use interface and featuresSaves time on clicking with new symbol recognition Tech support and service is impeccable
Inconvénients
Nothing much I didn’t like other then some integration capabilities but the team have solved that problem!
Réponse de Groundplan
Ah the ol' tech support dept. What would we do without them?!
Good to see you're taking advantage of Count Assist. That'll save you soooo much time!
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
plastering
Publié le 08/03/2023
excellent
excellent
Avantages
measurements and pricing for materials on jobs
Inconvénients
everything is fine so far ................
Réponse de Groundplan
Thanks Karl!