Avis clients sur Glue Up

A lot of features, great interface, very modern software.

Quoatas for contacts, emails and events require careful management.

[sensitive content hidden] abused Glue Up to malign our homeowners association board.

GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process.

The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently.

The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.

Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

- I love this product's interface that's much easy to use by novices
- I like the customization options, especially the drag-n-drop
- The product is quite easy to move around
- I love the versatility of the product
- I love the tracking ability of emails

- Am not able to send email to a member through right-clicking
- Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant
- Limited RTF options when composing

I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster.

These are all minor details. The software is overall very good.

Event Management ,Membership Management, CRM Functionality, Integration Capabilities, User-Friendly Interface, Support and Training

Customization Limitations, Support and Documentation

It is simple to use and the help available is both comprehensive and very easy to access making it even more useful.

Off the shelf it is missing a few fields we would find really helpful. It is not exactly covering what we are using it for which limits how effective it can be for us.

The facility of have every information that I need in one place, our association has a lot of contacts so it is great.

When doing events, the contacts and companies always duplicate

Glue Up makes it easy to create and manage both in-person and virtual events. Users can set up event pages with registration forms, ticketing options, and event details in just a few steps, which saves time and reduces the hassle of coordinating logistics.

There was nothing like that we as a company need to use it more often

The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly.

On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame.

Easy customer management.
Having an event management together.

Events and Newsletter created with the template that are not the latest design trend.
Editing your event and Newsletter are limited with built in function.
Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one.
Server are slow and sometime will stuck and would resulted loss of work.

Membership renewal through this portal is very easy for All our members. The support from CRM team and sales team ( [SENSITIVE CONTENT]) is very helpful for all our IBAI members. Now Sending Community campaign and Online Event is very easy through this platform. This software also useful for maintain our Membership data base. generating Invoice and payment receipt is simple through this platform.I would say it is useful for all the membership operation communication.

Membership certificate is not generated through this software.

Professionalizing our databases and event operations, such as invites, response monitoring, finances, and more, was made possible with GlueUp. GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected.

Sadly, owing to our country's legal constraints, we could not access certain of the functionalities, notably the billing option. Although it is nearly difficult to discover software that will fulfill all of an organization's needs, there are several options available.

The event management and registration functions are my favorite parts of Glueup system. It's super easy to access, and beginner-friendly to work around. The payment option includes both China-preferred Ada pay and credit card options, which makes it easy for our users with different needs. Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.

To due unexpected server challenges, Glueup system might be slow from time to time.

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.

The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process

She Loves Tech is a global platform committed to empower women in tech. We were looking for a
software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform. The events module and the mail marketing are very straightforward which enabled us to be more efficient in our work. That’s something that matters a lot for us! As a small team, we couldn't afford to waste time working with out-dated technologies and Event Bank provided what we needed.

We would also like to highlight the great job done by the support team that demonstrated its fast responsiveness to satisfy our queries. We are looking to collaborate more with EventBank soon.

We encountered minor bugs while using the registration and mail marketing functions.