Yocale

4,7 (50)
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Logiciel de planification en ligne

Note globale

4,7 /5
(50)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,6/5
Support client
4,8/5

96%
des utilisateurs recommandent cette application
Classer par

50 avis

luz mary
luz mary
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

This is the perfect tool to manage appointments and grow my business

Publié le 29/08/2023

With the ability for my clients to schedule appointments online at any time, from any device, the...

With the ability for my clients to schedule appointments online at any time, from any device, the number of bookings I receive has increased considerably.

Avantages

What I liked the most is how easy it is for both me and my clients to schedule appointments. This platform is very intuitive and I can flexibly customize my hours and services. It also offers the option to send automatic appointment reminders via email, this has been a great help in reducing last minute cancellations.

Inconvénients

One of the aspects that could be improved is the interface customization option because I feel that sometimes I wish I could change some colors or add my logo to fit more with my business image and although I understand that it offers a standard platform for everyone users, it would be great to have a bit more flexibility in this regard.

Réponse de Yocale

Thank you so much for this review. We appreciate you being a customer and helping us spread the word. We're here for you anytime.

Daniela
Note globale
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Business Support!

Publié le 20/11/2024

I’ve had an amazing experience working with Yocale! They’ve been incredibly helpful in setting up...

I’ve had an amazing experience working with Yocale! They’ve been incredibly helpful in setting up my business account, making it easy for clients to book appointments seamlessly. Their platform also offers fantastic tools, like customizable consent forms, which have been a game-changer for my business.
I had the pleasure of meeting Aydin and Kasra in person, and they’re absolutely wonderful! Their professionalism, friendliness, and willingness to go the extra mile made the whole process smooth and enjoyable.
I highly recommend Yocale to any Business owner looking for an efficient booking system and excellent customer support!
Thank you Yocale!

Avantages

The thing I love most about Yocale is their personalized support and how easy they’ve made everything. They truly care about helping you succeed, and their tools, like the booking system and consent forms, are so intuitive and tailored to my needs. It’s rare to find a company that combines great technology with such exceptional customer service and amazing staff!!

Inconvénients

Honestly, I’ve had such a positive experience that there’s not much to dislike. If I had to mention something, it might be that learning a new system takes a bit of time, but their support team made it so easy to navigate and get set up!

Réponse de Yocale

We're so happy to hear that our support and tools have made things easier for your business. It’s great to know the booking system and customizable consent forms have been helpful and fit your needs.

We understand that learning a new system can take some time, so it’s awesome to hear our support team made the process easier for you.

We're excited to keep supporting you and your business!

Breana
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Efficient and User-Friendly Scheduling Solution

Publié le 13/12/2024

Overall, Yocale has greatly enhanced our practice's efficiency and patient management. The...

Overall, Yocale has greatly enhanced our practice's efficiency and patient management. The transition was smooth, thanks to the supportive customer service team. The system's integration capabilities have allowed us to streamline various aspects of our workflow, making it a valuable tool for our operations.

Avantages

Yocale's intuitive interface and automated appointment reminders stand out as the most beneficial features. These elements have significantly reduced administrative workload and improved patient communication and attendance.

Inconvénients

One area for improvement could be the reporting functionalities, which might benefit from more customization options to better suit specific practice needs.

Réponse de Yocale

We’re so glad to hear that Yocale’s intuitive interface and appointment reminders have made things easier for your practice. It’s great to hear about the smooth transition and the support our customer service team provided. If you ever need anything, don’t hesitate to reach out!

Everett
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Honest review

Publié le 19/05/2022

its been easy so far.

its been easy so far.

Avantages

online booking is easy and they said i should see 10-15 more jobs a month. If this is true it will be worth it.

Inconvénients

Don't see a value yet due to just getting started.

Neda
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great company

Publié le 04/12/2024

Fantastic service and super friendly customer service

Fantastic service and super friendly customer service

Avantages

Fast responses. friendly staff. Good platform.

Inconvénients

Nothing.so far experience has been very smooth.

Réponse de Yocale

Thanks so much for the great review! We’re happy to hear you’ve had a smooth experience with our platform and team so far. Providing fast, friendly support and an easy-to-use platform is super important to us, so it’s awesome to know we’re delivering on that for you.

Valerie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Thank you Yocale

Publié le 04/12/2024

Overall the experience was seamless from the beginning. I would recommend their services to friends...

Overall the experience was seamless from the beginning. I would recommend their services to friends and colleagues.

Avantages

The fact that I was able to grow my business while working full-time. I have to give to them, they did most of the work for me, from building the site, ads, marketing, appointment bookings and soon to be payments. They are prompt with answering any questions, making changes as needed or fixing technical issues.

Inconvénients

So far I haven’t had any problems with yocale and the services they offer.

Réponse de Yocale

Thank you for your kind words! We're glad to have helped grow your business while you focus on other priorities. It's great to hear you're enjoying our services, and we’re excited to bring even more value with upcoming features.

Lina
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Highly recommend Yocale

Publié le 27/07/2024

Avantages

Yocale has streamlined my business and helped make daily tasks so much easier and more efficient for me. The booking and schedule system and automated confirmation, consent and follow up emails are done for me, so that I can focus on all the other things in the business.

Inconvénients

I have no issues with Yocale. ZERO downside to using Yocale.

Réponse de Yocale

We’re really happy to hear that Yocale has made managing your business easier and more efficient. It’s great to hear our booking system and automated emails are helping free up your time. Thanks again for sharing your experience!

Melissa
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

New User- Very satisfied

Publié le 04/12/2023

Overall experience is fantastic. Easy to set up and use.

Overall experience is fantastic. Easy to set up and use.

Avantages

How easy it is to set up and use. It's very intuitive.

Inconvénients

I would like to have an app (maybe there is one and I am not seeing it?).

Réponse de Yocale

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.

Jay
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

You cant go wrong

Publié le 23/05/2024

Avantages

Very easy to use and easy to setup. Arctic Auto Detail is on heading in the right direction for it.

Inconvénients

They dont offer a long enough free trial

Kevin
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Yocale Review

Publié le 18/07/2024

Avantages

I like the website for viewing Yocale it is very Easy to read and navigate through the dashboard. There is also a lot of helpful information that allows us to improve our stores.

Inconvénients

There have been some complaints that yocale appointments are not setting up properly and some customers can not figure out how to do it. This can skew the data.

Penny
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

First time user

Publié le 14/02/2024

the system is good but can be a little confusing on figuring out the invoicing part

the system is good but can be a little confusing on figuring out the invoicing part

Avantages

easy scheduling and note taking. you get to talk to a person not a computer

Inconvénients

confusing to figure out some of the uses

Waleed
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very easy to use and set up

Publié le 09/01/2024

Avantages

Amazing customer service, quick set up, easy to use

Inconvénients

No app, have to login via browser. Not that big of an issue though

Réponse de Yocale

We're delighted to hear that your experience was positive.

Ibrahim
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A tool to organize work and increase it value.

Publié le 19/06/2023

very easy to use and manage the work flow

very easy to use and manage the work flow

Avantages

It helped us collect more info about our customers,

Inconvénients

much faster to check-in customers since we know why they are coming for.

Alternatives envisagées 

ADP Workforce Now

Pourquoi choisir Yocale 

The mechanic Advisor we used kept losing our information and discovered we are disconucted.

Pourquoi passer à Yocale

customer can book us from our website, they don't have to go to other website

Réponse de Yocale

Thank you so much for this review. We appreciate you being a customer and helping us spread the word. We're here for you anytime.

Dhirjinder
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

This is super friendly to use.

Publié le 02/01/2024

Avantages

I like the amazing support, easy to navigate.

Inconvénients

It has less space to to store documents.

Henry
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pristine Motorsports

Publié le 02/11/2023

easy to use interface, great customer support, i love this APP!

easy to use interface, great customer support, i love this APP!

Avantages

Easy to use, customer support, inexpensive

Inconvénients

i do not have any complains, the customer support and app has been a breeze to use

Jasper
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy appointment booking

Publié le 30/08/2023

Avantages

Great to have online booking through my website, social media, and google business profile.Anything that makes it easier for customers to book an appointment is a welcome service, especially for a relatively low price

Inconvénients

It was a bit time consuming to set up initially. It's unfortunate that Yocale doesn't integrate with the calendar in my shop mgmt software as some other services do, but they are more expensive

Réponse de Yocale

Thank you so much for this review. We appreciate you being a customer and helping us spread the word. We're here for you anytime.

Kendrelle
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Kendrelle

Publié le 13/06/2023

Great experience

Great experience

Avantages

User friendly and if you have any question you have support.

Inconvénients

Not sure, I seem to like everything so far.

Réponse de Yocale

Thank you so much for this 5-star review. We appreciate you being a customer and helping us spread the word. We're here for you anytime.

Shayne
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Appointment Scheduling

Publié le 13/04/2023

Driving additional business through google

Driving additional business through google

Avantages

Allowing potential customers the ability to schedule appointment directly from google instantly drive new business.

Inconvénients

The product does not integrate with my point of sale calendar

Eric
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One Stop Shop Keeping Me Organized

Publié le 17/03/2023

Avantages

Having Yocale has simplified my operation allowing me to stay focused on my business. I can direct clients to book online instead of reaching out to me directly to schedule an appointment and take deposits to reduce the amount of no shows. The system is perfect. I am happy we found Yocale.

Inconvénients

The hardest part of the process was the scheduling portion but Customer Service has been awesome.

Alexander
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Yocale: A great app for scheduling appointments with businesses that integrates with Google...

Publié le 07/11/2022

Overall, I have enjoyed using Yocale. It is a very well-designed app, and it integrates seamlessly...

Overall, I have enjoyed using Yocale. It is a very well-designed app, and it integrates seamlessly with Google Business. This makes it a powerful tool for scheduling appointments. The only downside is that it can be a little confusing to use at first, but once you get the hang of it, it is a great tool.

Avantages

There are a lot of things to love about Yocale, but here are some of the highlights: The app is extremely user friendly. It's easy to navigate and find the service you need.Yocale integrates seamlessly with Google business, making it easy to manage appointments and availability.The app offers a variety of features, including appointment reminders, customer management, and invoicing. This makes it a comprehensive tool for small businesses.

Inconvénients

There isn't much that I don't like about Yocale. One of the few cons that I can think of is that it can be a little difficult to find specific features or functions, depending on what you are looking for. Other than that, I have nothing bad to say!

Megan
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Switch booking system

Publié le 09/01/2023

after playing around on the software, I am pretty happy with it.

after playing around on the software, I am pretty happy with it.

Avantages

I just started. I haven't talk to any stuff yet, but they reached out and try to help me already. It makes me feel good. I like the most about this software is reminder system both texting and email. simple, easy, and good price.

Inconvénients

recurring booking not available. service duration setting not detail enough

SOHEIL
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Healthy Smile

Publié le 30/06/2021

Avantages

The most important factors that made me to stay with the software are:
A- flexibility of the software and people behind the product and their willingness to help you to get what you ask for and need to have to run your business.
B- the support is the second to none, I have been dealing with [SENSITIVE CONTENT], the technical guy. He is so professional and knowledgeable about the product. Also, he is very patient and listen to your request carefully and because of that he fully understand your request and need.
He has gave me the best experience so far.

Inconvénients

The only con for me is that I can not see or check all of my locations at the same screen therefore I must go back and forth between them. Just time consuming

Réponse de Yocale

Dear Mr. Iravani, thank you very much for taking the time to provide us your feedback. We are grateful to hear about your experience and are excited to positively impact your business. We will consider ways to provide all appointments from multi-locations in a single view for our future releases. Thank you!

Raven
Raven
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

It has what I need.

Publié le 10/06/2021

Avantages

Its online, I can check from everywhere. customers can book their own appointments.

Inconvénients

I cant change the booking hours on my own, I have to contact support for it.

Réponse de Yocale

Dear Raven, thanks very much for taking the time to provide your feedback. Pls note that you may change your schedule or the schedule of the services you offer any which way - all by yourself. If you contact us on live chat we can provide you with the instructions. We only offer to change it for you if you wish; however, the same tools are available to you to self manage. Thx again for your feedback and please always feel welcome to contact us should you need any assistance.

Eric
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Booking system and even better customer service

Publié le 29/09/2021

Avantages

This is the first time I have added a Appointment widget to my Page or search engine. It is simple to set up and manage. Plus their customer service is above and beyond when it comes to answering your questions or helping with edit anything you might need. Its very personal with them and that is what makes you/I as the customer feel great about working with them. I highly suggest them

Inconvénients

So far they have been outstanding with answering any questions I might have. There has been nothing that hasn't been resolved quickly but most of the issues where on my behalf.

Réponse de Yocale

Dear Eric, thank you for taking the time to provide us with your feedback. It is very important for our team to always stay close to our clients and not only to provide them with a great product to run their business but also for them to know that our team is available anytime to make sure you get the most out of our product and provide best practices. We appreciate having you onboard and thank you again!

Lisa
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Yocal is a Good company

Publié le 11/12/2019

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they...

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.

Avantages

I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler.

Inconvénients

I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments.