Avis clients sur Filevine

Filevine
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271 avis
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de gestion d'enquête
Publié le 03/10/2023
Avantages
Ce logiciel me sauve la vie . Grâce à lui je gère mes enquêtes
Inconvénients
Je le recommande à tous utilisateur, il est très pratique

- Secteur d'activité : Cabinet d'avocats
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Filevine is the backbone of our practice.
Publié le 14/11/2017
I get the ability to move my cases quickly and in a way that produces repeatable results. There is...
I get the ability to move my cases quickly and in a way that produces repeatable results. There is a huge increase in our efficiency and organization.
Avantages
Filevine's feed is deceptively simple. It looks a ton like Facebook. But that's part of the genius. We had trouble getting our team to use other case management software. They would take notes in various programs. But they have all taken to Filevine. The ability to send texts to clients from the feed is game changing for us. We love the document automation and workflows. We recently connected Filevine with Domo to give us best in class automated visual reports for our KPIs. We enjoy the ability to share tabs with our clients, experts, and referring counsel. Filevine allows us to scale our processes. We are very satisfied. Customer support is first rate. I used Clio for almost 6 years.
Inconvénients
Sometimes data has to be entered multiple times in various fields - like birthdates. This is a small annoyance. I do wish that Filevine had an intake tab that functioned like Lexicata to allow our clients to enter in some of their information without us.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
FILEVINE IS AWESOME AND WOULD DEFINITELY RECOMMEND
Publié le 02/04/2024
I am not computer savvy but find this platform very easy to work with. Again, keeps me organized...
I am not computer savvy but find this platform very easy to work with. Again, keeps me organized and on top of job!
Avantages
Ease of use- helps keep me organized and to prioritize. Helps others in the company know what is going on with my cases in case coverage is needed and in general with case management.
Inconvénients
Don't really see any-
one time FV did an update/change without letting company know. Led to issues with finding data.
Réponse de Filevine
Thank you so much for taking the time to leave your review, Ingrid! We're thrilled to read that you've found the platform to be easy to navigate and able to keep you organized and informed on your cases! Appreciate your support.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Work in progress
Publié le 26/07/2024
Avantages
Working in the cloud is easy with fast internet and small files (documents and such)
Inconvénients
There are some limitations such as viewing multiple pictures and calendaring issues.
Réponse de Filevine
Thank you for taking the time to leave your review, Robert.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Paralegal Filevine Review
Publié le 08/11/2024
It was difficult reviewing the files but it became easier once I became familiar with the files.
It was difficult reviewing the files but it became easier once I became familiar with the files.
Avantages
The ease and simplicity of receiving documents from a referral company.
Inconvénients
The difficulty of navigating the documents received from the referral company.
Réponse de Filevine
Thank you so much for taking the time to leave your review, Justin!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Filevine review
Publié le 02/04/2024
Avantages
Ease of use and lots of options to assist in optimizing your case management system. I love the all in one type nature of Filevine and its continued effort to improve and increase offerings to clientele. Most functions are very intuitive and there is a clear vision to help law firms automate all sorts of tasks that take up time.
Inconvénients
Some of the additional functions are not as developed as I would like. Some issues do not appear until you actually get to use and play around with the new function. Also, some of the automations and small fixes are slow to get implemented.
Réponse de Filevine
Hi Matthew, we really appreciate you taking the time to leave your feedback!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wonderful Program
Publié le 24/09/2024
Great. The program has made the day to day process smooth, efficient and easy!
Great. The program has made the day to day process smooth, efficient and easy!
Avantages
Ease of use and navigation. Keeps the flow going smoothly and effectively.
Inconvénients
So far, I have found nothing that I dislike.
Réponse de Filevine
Thank you so much for leaving your review, Nicky. We're thrilled to read that you find Filevine's platform to be easy to use and effective in keeping your day-to-day moving smoothly!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love Filevine
Publié le 02/04/2024
Avantages
Flexibility and user friendliness are my favorite features.
Inconvénients
Nothing. We have had no issues with this product.
Réponse de Filevine
Thank you so much for your review, Laura! We're so glad to hear that you're enjoying Filevine and find the platform to be flexible and user-friendly. We look forward to continuing to support you!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best case management software!
Publié le 05/04/2024
Avantages
How easy it makes managing a case and organizing a file
Inconvénients
I don't have anything bad to say about filevine
Réponse de Filevine
Jesus, thank you for your kind review!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing product keeping us on track!
Publié le 02/04/2024
Avantages
I like the customization to our needs, along with the features of setting reminders
Inconvénients
I really didn't have any issues, however, some coworkers I work with do not like change, so the constant changing of certain features threw them off.
Réponse de Filevine
Thank you for leaving your review, Toni! So glad to hear that the product is keeping you on track of your case deadlines and tasks!

- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Filevine - hard sales push promises more than delivers
Publié le 01/04/2022
I was intrigued to try this program. I did a demo and had numerous sales calls. It was an aggressive...
I was intrigued to try this program. I did a demo and had numerous sales calls. It was an aggressive sales pitch. I finally said I'm intrigued to try it out which required me to pay over $2,000 I figured if it worked then it would be worth it. Well after a few days of use, it was clear it did not do what I expected and I did not like using it at all.
It was my mistake and thank goodness I made them include a clause about not autorenewing my subscription.
I recommend against using FileVine. Software should always provide a trial period, even a week. Where such a software does not let you play around with it outside of watching a demo, it should be a redflag.
FileVine may be a good solution for some people but I don't recommend using it because they don't allow that before trying it. And it is not as full-featured as advertised and each little thing is another add-on fee.
Avantages
In theory it offers customization. I don't doubt that it does. It has some limited document management abilities.
Inconvénients
They charge you for "implementation" more than the cost of the licenses. I'm not a programmer or computer science graduate but consider myself competent with programs like this. My philosophy is that if I must be "trained" to use it, then it's not an intuitive program.
When I had an issue, the customer service person - who seemed helpful - told me the only way to troubleshoot my issue - the documents were not searchable even though I had paid extra for OCR (notwithstanding word documents are by definition searchable) - was for me to add him as an administrator for my account and that he would look at it.
I was stunned. I've used dozens of programs and received support from them when needed. Standard method is through remote access tool. Who would ever think to add their support rep's email as an admin on my account? This is indicative of my issues with the program.
Réponse de Filevine
Hi Spencer, we are sorry to hear about your issue with Filevine.
At Filevine, we strive to create products that simplify legal work but sometimes we learn we are falling short. We understand your frustration with the sales approach and are actively working to revise that. Additionally, we hear you about paid implementation. Filevine is a powerful toolwe charge for implementation because we take a hands-on approach to migrating legacy data and ensure instances are set up so our customers can launch seamlessly from day one. We appreciate your honest review. If you would like to discuss this issue further, feel free to reach out to our team at info@filevine.com.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Big Fan of Filevine
Publié le 29/03/2024
Avantages
The case-specific email tracking link is a lifesaver.
Inconvénients
The report building is challenging and has prevented me from using it to its fullest potential.
Pourquoi choisir Filevine
Filevine was a more cutting edge product and the case-specific email tracking link was a huge selling point.Logiciel antérieur
CARET LegalRéponse de Filevine
Thank you so much for taking the time to leave your thoughtful review, Lee. We're thrilled that you chose Filevine and find its features to be cutting-edge. We appreciate your feedback and look forward to continuing to grow alongside you and your firm.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A new Era with Filevine
Publié le 28/03/2024
Avantages
It's amazing how you guys integrate every aspect of the persona injury practice and you can customize the experience for every customer.
Inconvénients
The preview for the documents is not the best one, it takes time while it opens in a new tap
Réponse de Filevine
Thank you so much for leaving your review, Maria!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best Legal Software for Law Firms
Publié le 28/03/2024
Reliable, user-friendly, self-taught, unlimited storage, the administrator can add as many tabs as...
Reliable, user-friendly, self-taught, unlimited storage, the administrator can add as many tabs as needed, helps keep track with deadlines.
Avantages
I have worked in three different Law Offices, as a result, I have worked with three different software. If I compare Filevine with the other two software, Filevine is the most user-friendly.
Inconvénients
Honestly, so far so good. There are no cons
Réponse de Filevine
Thank you so much for taking the time to leave your thoughtful review, Lucrecia. We're thrilled to hear that you've found Filevine to be user-friendly, customizable and reliable compared to previous software providers! We appreciate your feedback and look forward to continuing to support you and your firm!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
The best case management software available.
Publié le 28/03/2024
I am happy to use and work on this platform. The best part is the report section. Earlier, we used...
I am happy to use and work on this platform. The best part is the report section. Earlier, we used to do everything in Excel or Google spreadsheet and those were manual entries. But now we have all the data in hand. Thanks to the REPORT generation feature in FV.
Avantages
FV is user friendly unlike other CMS's.
Inconvénients
FV pdf editor lacks features which is available in adobe pdf.
Réponse de Filevine
Thank you for leaving your kind review, Sumit. We appreciate you making the transition to Filevine from AbacusLaw and look forward to continuing to work with you!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Good File Management System for Law Firms
Publié le 02/04/2024
Avantages
Filevine is easy to use and is very functional.
Inconvénients
Learning functions such as invoice and billing.
Réponse de Filevine
Thank you so much for taking the time to leave your review, Jacqueline!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
GL Office
Publié le 02/04/2024
Avantages
The ability to customize it specific to the type of law and the firm's unique procedures.
Inconvénients
Certain essential features are missing or under-developed.
Réponse de Filevine
Thank you for taking the time to offer your feedback, Elena.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
great software for the legal team.
Publié le 02/04/2024
It has been incredible and useful helpful and important.
It has been incredible and useful helpful and important.
Avantages
The document and information management.
Inconvénients
well for our firm we have to use it daily and just remembering every time to log in information.
Réponse de Filevine
So glad to hear that you've found the software to be useful for your team, Carolyn. Thank you for your review!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
GREAT Document Management
Publié le 28/03/2024
As a person who has used a multitude of document management systems, Filevine is probably one of...
As a person who has used a multitude of document management systems, Filevine is probably one of the easiest, especially for someone who might not have any experience with document management because it is very user friendly
Avantages
How versatile it is. How you can save files directly from your email
Inconvénients
I honestly can't think of anything I just did not like.
Réponse de Filevine
Thank you so much for taking the time to leave your review, Tabatha! We're thrilled that you find our document management software to be versatile and easy to use!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Filevine Cuts My Time in Half
Publié le 05/04/2024
Avantages
Love Filevine. I could not manage my legal docket without it. Customer Support is great - quick and knowledgeable.
Inconvénients
Wish we could link related cases. 3 people in same accident
Réponse de Filevine
Thank you for your support and feedback, Amy! We're thrilled to hear that our customer support has been beneficial and Filevine has helped to cut your time in half!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Functual and ease
Publié le 05/04/2024
I would highly recommend the product in the industry.
I would highly recommend the product in the industry.
Avantages
What I like most about file vine is the ease of being able to stay on tasks with reminders and very well designed to assist with organization of your cases.
Inconvénients
There are days that it runs a bit slow.
Réponse de Filevine
Thank you so much for the recommendation, Patrica!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Filevine Review
Publié le 02/04/2024
Avantages
I love how easy it is to use. Very user intuitive and keeps the work flowing effortlessly.
Inconvénients
The reporting system takes some time to get used to and comfortable creating your own reports.
Réponse de Filevine
Thank you for taking the time to leave your review, Kelby!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Filevine Review
Publié le 02/04/2024
Overall it has been an exceptional experience.
Overall it has been an exceptional experience.
Avantages
Easy to use. Everything needed to manage a case is there.
Inconvénients
Crashes and takes a while to load sometimes.
Réponse de Filevine
Thank you so much for taking the time to leave your review, Hailey!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Super easy software to use!
Publié le 28/03/2024
Avantages
What I like most about filevine is the ease of use. It's very easy to navigate client files as well as customize tabs to your own liking.
Inconvénients
At this moment there isnt anything that I do not like about Filevine.
Réponse de Filevine
Thank you so much for taking the time to leave your thoughtful review, Kimia! We're glad to read that you've found our platform to be easy to use and customizable. We appreciate your feedback and look forward to continuing to support you and your firm!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simplifies my work life
Publié le 05/04/2024
Avantages
The fact that I can do all aspects of case management from one platform
Inconvénients
calendar function is unreliable. It doesn't integrate well with outlook.
Réponse de Filevine
Thank you for taking the time to leave your feedback, Sarah.