Not your average SaaS BI company. Grow is something special!
What separates Grow from the other players in the SaaS BI reporting software space is three fold.
1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates.
2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up.
3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients.
The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!
Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!
Great, easy-to-use non-technical tool for business insights
Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.
Can do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.
Can be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.
Not for those wanting to really look into their data
We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard.
We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk.
It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.
Their UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.
Not data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times.
Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard.
Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule.
Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.
Excellent product and value
We use them to show our recruiter's kpis and company performance
The user dashboards are extremely easy to follow and set up - I can gather info quickly and efficiently
Looking back on past info - could be a bit easier to find and more readily available (not as intuitive)
Critical Piece of our Tech Stack
There was a learning curve, but I was able to instrument the most critical areas of our business. The data is definitely allowing me to make much better decisions. Both of our businesses are seeing significant growth, and I can’t help but think some of it is due to the business intelligence that Grow is providing us.
Grow provides out of the box connections to most of the software that we already use. Additionally, their sales team was much more consultative than other software companies.
You need to have some technical ability. If you're not "good with spreadsheets," you're going to struggle implementing Grow. That said, anyone can read the charts once they're created.
Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
Grow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
It would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Grow Makes It Easy
It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear.
Anytime I've had a need, customer service is very helpful.
I would like to see Facebook and Shopify specific pre-made templates. Maybe gather the top 10 dashboards most eccommerce and Facebook marketing owners want to see and then make an attractive dashboard that you can just plug n play. Then with 1 dashboard let the viewer be able to change what the date ranges are.
Thank you for all the value you've created!
great onboarding and simple integration
We've acquired a number of new businesses over the years. While we have integrated most of the financial functions into one system, we still have a number of service systems that needed to be joined for executive reporting not involving spreadsheets. Grow.com makes our reporting fast and easy and allow us to make timely decisions.
Grow makes it easy to connect a ton of different data sources.
The UI is quick to learn and easy to understand.
The integration with our CRM took quite a bit of effort to establish, however Grow has since simplified the integration.
Awesome Customer Support Team!
Solid Dashboard Tool for Small Companies
Overall I believe it's a good "bang for the buck" solution.
We are a metrics driven company with several important data sources and Grow lets us put our key metrics in one dashboard.
It requires a developer to set it up and is not super flexible in terms of display options.
Amazing Visual and Connected Ability Dashboard
Grow does two things really well. The first is the visual appearance of grow is amazing. They have done a really good job in making it look great. It makes people want to buy and use the product. My entire team is exciting for us to finish up the dashboards and roll it out. The ability to have multiple dashboards for different divisions on your team is great.
The second thing they do really well is the ability to connect all your data in one place. As a small business that is building from the ground up, we have data coming from multiple location, Google Analytics, Dropbox, our website, quickbooks, etc. Now we have a central location that we can look at all the data. It has allowed us to look at our whole business in real time.
Where grow falls a little short on is the ability to manually create. Everything looks great but sometime you cant show all the necessary data you need to, in the way you want to. The metrics are static and you dont have the ability to manipulate the data the way you want to, like where a number goes or create a needed metrics. For the most part some of the things we are trying to do are more robust, that typical businesses might not notice the constraints. Grows dashboard inability to be flexibility in its designing makes it hard, if there is something your really want to show but are unable, you are kind of locked in
The main complaint is the full screen mode. We love the look and feel over it but for us where we would use this the most would be in a presentation. Where we would present the different dashboards. We dont like how you cant click to the next dashboard. The only option is to wait a minute or exit out and go to the next. If you have to exit out you lose the dramatics that the full screen dashboard creates. I have the ability to scroll over the numbers in full screen but I cant just click next dashboard. That part makes no sense to me. I can live without a metrics because it looks so great but If I cant present it, that creates an issue.
Overall, it is a amazing tool, that I believe my company will be growing with. It has got great reception from everyone that we have shown too. And the main purpose is it is suppose to sell the business and how well you might be doing. It does a great job doing that. The customer support is really great. The people at grow are really helpful. Having a support team that can assist you means a lot. They are looking out for your success.
I like the look and feel of grow. It looks really now and not outdated. It really is a great looking product.
a) Some of the metrics are sometimes not as manipulative as we would like. Where we would like to move around a number or something. They are more static.
b) The real big one is the full screen mode. We love the look and feel over it but for us where we would use this the most would be in a presentation. Where we would present the different dashboards. We dont like how you cant click to the next dashboard. The only option is to wait a minute or exit out.
Solid BI Dashboard Solution
It's been great to build out the dashboards that we need to see what's working in real-time so we can make smart, data-backed decisions, in real-time.
As a marketer who tends to geek out on performance data, it's been great to have a solid dashboard solution that allows me to connect multiple data sources, aggregate all the data and slice and dice to create visual charts, graphs and tables that paint a clear picture of how our marketing initiatives are performing.
Again as a marketer (vs. a data analyst), there is a bit of a learning curve at first when figuring out how to leverage Grow's data manipulation and filtering tools. But the Grow team has continually made improvements to these systems, which have dramatically improved the metric/dashboard building experience. My main criticisms, which are probably not unique to Grow, just revolve around the integrations that they provide. They are still missing some popular platform connections that we need.
Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.
Ease: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge.
Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need.
Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.
If you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.
Review - TETON Sports
Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've been able to successfully tap into our data and successfully aggregate it enough to gain insights.
This software allows for the majority of your data to be accessible within Grow's platform. The abilities to transform the data and present it in a professional, and aesthetically appealing way is critical. I've enjoyed the ability that Grow has to leverage a lot of the functions and abilities available in Excel and other database querying languages inherently in their builder.
Without a knowledge of SQL, many data sources are rendered useless or very cumbersome to retrieve meaningful data. Many of the lesser know data sources do not (understandably) have metrics pre built and ready to add to dashboards, therefore, inspection of the data sources and knowledge of SQL transformations and joins are required to achieve the right data for what's needed.
Most Comprehension and Easy to Use Dashboard Platform!
Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.
I have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.
The only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.
Gem of a product
The product allows you to pull in data from different sources of your company (and combine them) and build visualizations. It also supports custom SQL queries on the data sources. It basically turns them into SQL tables and then lets you query them. They also support excel type features.
The company is definitely early stage and has a bunch of things to iron out but I love the design the vision of the product and think there is huge potential here.
If you are familiar with Salesforce and the Dashboard app, Grow is what that should be.
It supports multiple users and custom permissions for each user. Which is great for sharing the dashboards and reports with Investors / Interested parties without giving them everything.
The list is long, this product has so many nice features, I was told when we signed up that they have a 90+% retention which doesn't surprise me. I'd just give it a shot if your looking for dashboard, visualization software.
There are some really basic things missing from this product that would make it a lot better. There is no "pivot table type" feature which for ETL is a basic feature and I'm surprised they don't have it.
Awesome BI dashboard for small business
Grow has designed excellent software that is flexible and easy to use. They seem to plug into almost all of the other tools we want to work with, and when they don't we can work something with a Google sheet or something else. They've got a good API as well. Their service is excellent. Love this company.
Easy to use, great design, flexible, excellent integrations, fast customer service.
Doesn't include a few features, like sparklines with hovers for point in time data, that I with it did.
Revolutionized our small business
Having the ability to see data from so many sources for our finance, support, marketing, and sales departments at a glance without having to pull data every day and make pivot tables each time is absolutely critical for us. Our leadership team is able to make crucial business decisions more quickly and more easily thanks to Grow.
How easy it is to import information from so many sources; and that setup of metrics is easy but we have the option to be as complex as we want/need.
We use our metrics from laptops to TVs displayed around our offices. There is no way to know how large or small the metrics are on any given device. I wish that we had a grid or template so that the dashboard can be customized for a specific resolution or screen size without hours of trial and error.
Amazing Dashboard Software
- Cross connect data and from different sources and view them in one dashboard. Eg. CRM with Facebook ads
- SQL made easy- the software is so easy to use that you end up running SQL queries without even realizing it
- Easy, digestible dashboards to share with the rest of the team
- Amazing onboarding, training, and customer success team. They make sure you're all set up
- Easy set up of LTV graphs and modeling
- If you're not an analytical person or comfortable with numbers, it will be difficult for you to ramp up.
- Steep learning curve- but so worth it!
Dashboard of KPI's that don't suck and at a great value!
I have not had technology change how we focus our business operations more than Grow.com has in a very long time! We now have placed TV's, monitors, etc. throughout our building for each department and we can spend our money to reward our staff for meeting metrics rather then an overpriced flashy dashboard that is unnecessary. Thanks!
Ease of connecting plug-ins (after minor training), ability to request additional plug ins with fast response, COST... as it is affordable we can actually make this something for our organization to use for ALL of our staff, not just a limited number of users which is HUGE.
Filtering data is difficult in some cases, i would like the ability to not know SQL to do some of the filtering (although, the Grow staff have always accommodated my shortcomings on this though)
Grow gives us exceptional insight to our business data in an automatic, aesthetically pleasing form.
The ability for Grow to do data calculations was transformational for us. Our prior dashboard software could only display data exactly as it was fed in, it wasn't able to calculate & manipulate data . Grow's ability to take multiple data sources, do calculations/formulas and then display the result is phenomenal.
I put three stars for "ease of use" because although Grow is amazingly powerful when it comes to gathering data and manipulating it, building each metric can be challenging.
In my eyes though, ease of use is somewhat of an expected trade-off when you add features, in this case, to gain the amazing data manipulation power Grow offers.
Grow keeps everything in one place
Everyone in the company can keep track of KPI's much easier. This saves the company money and helps them to perform better.
Grow makes it easy to create the perfect dashboard that can hold all of your KPI's in one place. It is great to be able to quickly glance at your computer and see how the company is doing with all of its separate goals.
Building the reports can be time consuming, but this is made much less of an issue thanks to their support team and the new tools that they have released recently.
Hands Down Best Decision
The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams
What I like most about this software is how easy it is to use and how Grow is constantly striving to make changes that add value to their clients.
Honestly can't say I have ever had an issue that wasn't already being solved for by Grow's development team for a future release or wasn't something that their support team couldn't help me solve.
Grow has been an amazing reporting tool. All of the executives look at the grow reports every day.
easy to review
The visualization of the product is amazing. It has a wow factor to it that makes everything you are presenting look so positive. It is really useful to be able to provide daily results to everyone on the team. Makes communicating results more easy
It is a really great visualization tool but it lakes the ease of use and ability to drill down deeper. Each metric stands alone and it is great for presenting but not necessary for analyzing
The best tool for our company!
Our main goal was to share company metrics with the whole team, not just the top few. We've been able to build some traction in this area.
Grow is easy to use and setup, plus their support is the best. It's been great to visualize the most important metrics that make a difference with our company performance.
There was some difficulty in building new metrics in the past, bringing different sources together. But they have made huge improvements here.