Avis clients sur Databox

Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.

Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.

-Great at calculating custom metrics or calculating one metric from two or more data connectors -Offers great pre-built templates to use -Excellent pricing and offers 3 hours free one on one training-great for creating goals and tracking goals

-Learning curve-limitations on number of connectors you can have at a time (You have to pay extra for each connector after 10th)

The visualizations are great. The visual options are really some of the best I've seen.

Databox probably has the worst customer support of any software company I've ever deal with. That's not an exaggeration or hyperbole, it is absolutely atrocious. It can take hours or days to get a support response that's so obviously incorrect that a user with just a couple hours on the platform would know that it's wrong.

This tool allows you to create data visualizations, see your key performance indicators (KPIs) at one time, and even make it easier to back up your statistical analytical data.

nothing negative to note but I would rather say that this software is more advanced than any of the other analytics tools I've ever used.

it is a very appreciated software in the analysis, the exploration of the data. it also allows to share its work

Difficulty to manage dates in visualizations

Amazingly powerful and rock solid up time.

It does take a tech savvy designer to set up.

Easy initial set up and solid daily results (the sync with Google is really good)

Lack of more parameters for fine tuning reports

simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients

no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok

Its absolutely brilliant that they allow you to connect up to 4 social media accounts without having to pay. Social media isn't top of the list at our company so all we really need is Google Analytics and Linkedin. Once everything was set up and linked and I had spent a bit of time customising the boards all I have to do now is update and share them each month for the directors meeting. Super easy!

Its obviously a very complex piece of software and I'm sure there are things it does that I don't even know about yet.

The customization options for each dashboard

Data sources keep disconnecting at times.

The ability to integrate with multiple platforms

How I can set up custom goals and dashboards, relevant to the data its showing so I can track progress

The daily emails to let me know if we're hitting those goals (Nothing like a bit of habit stacking right?)

The fact that you can get a whole HEAP of value from the free version alone

Honestly nothing

Its super clean, easy to use, fast and intuitive

The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage.
They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.

There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic.
Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.

I have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.

It wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.

I used the software for two years and I liked the idea of the software, creating dashboards for easy review. If they had only worked.

I never logged on without reconnecting one or all of my sites. Never. I was told the software was being upgraded, user error, weather (really) but it never was resolved. After two years of hoping it would be what I needed, it never was and I left.

Also, as a warning, leaving is draconian. If you don't click the one hidden link to delete account, you will be charged and they will not provide a refund.

Beautiful visualizations, the drag-and-drop interface of the Designer tool (where you set up your visualizations), the Scorecard feature

All options are not very well documented

You can get started in under a minute with no prior knowledge about analytics or dashboards. The free templates (made by other marketers) make it super easy to visualize your data.

More tehcnical users might miss advanced features (like making custom in-app API calls) but I guess that would defeat the purpose of keeping it simple for the rest of us.

I like that I can customize the dashboard and seemingly add multiple data sources to a single dashboard view.

The cons of this application are it can be a bit challenging sometimes to get the data updated and connect all external data sources. But the tutorials and guides are very helpful to solve the most of the issues

The software is great if you have several things you have to view all at once. This also runs really well once things are setup and moving along. You will have to sink time into it, but its worth it.

The biggest issue is it takes time to properly set up. Once you have the software set up properly, it's easy to use. So be prepared to sink some time into it.

I like the customer support and User Interface. It's very easy to build and it has a lot of pre templates. We can use any templates and change them according to our needs.

Databox have to think about a free version for google sheets. AS Google already has the dashboard called the "Google data studio" version where anyone can freely set up their dashboard without any hustle. So if it is only for google sheets then the databox must think about a free version.

The integrations with Adwords, Analytics, Hubspot is great and easy to setup. The standard templates cover pretty much everything you need and they are easy to display on a screen.

The lack of integration with Zendesk is weird as what I could see is there used to be one.
The package choice are strange it would be nice if Plus included more data sources as Plus and Basic both have 10 then the next jump up is 50 which is annoying when you have 12 datasources.

Easy to use for customer
WOW effect
Amazing design
Really Plug&Play dashboard to cloud services
Access to customer databases

It would be great having query builder on BASIC PLAN or middle plan between BASIC and BUSINESS.

- Easy to use.
- Looks good.
- Many customization options.

- Subscription prices.
- Hidden options behind paywall (mobile dataviews)

Generally everything about it. Would recommend it to anyone. The set up and implementation and customer services is good.

Can't think of any. Would recommend Data Box to anyone really. We are not totally sure on customization. It needs some work.

- The ability to have all of the data/KPI's for your social media platforms on one dashboard.

- The freedom to arrange/edit your dashboard the way you see fit.

- Detailed analytics

- Not easy to use at all in the beginning.

- The lack of a few key integrations that aren't on the platform yet.

Amazing customer support, very easy to use, nice design too.

None so far, extremely flexible so meeting all our needs.