Avis clients sur SmartSign2go

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130 avis
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Owner of the business and we are retail store
Publié le 20/12/2016
When I first started looking into this type of display signage it was quite confusing. Some of the...
When I first started looking into this type of display signage it was quite confusing. Some of the companies you needed to subscribe to the parameters. This was at a much higher cost of the product which made it less cost-effective. If you have multiple locations it created much more cost to run from a central location. I somehow found a site that listed many many companies of this type with explanations as to what they do and how they function. This enabled me to reduce the number to look at to about five. I then open all the websites for the various companies and tried them. I was also looking for a company with a reasonable amount of support at a very reasonable price. I am pretty much a novice at this stuff some of the more complicated than I wanted some offered support that seemed difficult to use or get a hold of them. So then I narrowed it down to the final two and called the companies to speak to their people and customer support. When I contacted smartsign2go I was lucky I thought and got the owner Derry. We spoke for quite a while even had me dial in and created a webinar and showed me how to use it. My daughter is involved in this business we have three locations and he did the same my daughter who does most of the work on the signs. We are able to remotely control all the locations from whichever location we happen to be at and can also run different signage at different locations. This means one store has a product the others don't we can feature that on the individual signs. We use the signs behind the register so while the customer checking out they can watch it. I'm sure we will expand on the use of these signs.
I can't say enough about the representative he is very responsive and helpful in arriving at a financial solution to benefit small mom and pop operations. The upfront cost per location is very reasonable you can size the TV to fit your space. I bought three relatively inexpensive flat screen TVs 32 inches that is my only regret is that I didn't go like 48 to 50 inches. No matter what anybody decides they can make a work within your price range if you are a reasonable. You will not be disappointed!!!
Réponse de SmartSign2go
Thanks for the great review, Carl! It's been a pleasure working with you and Gina. Happy Holidays
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for Company News Feeds
Publié le 11/07/2019
SmartSign2go assists our company in keeping our employees informed and is a tool utilized for...
SmartSign2go assists our company in keeping our employees informed and is a tool utilized for employee engagement.
Avantages
SmartSign2go is user friendly and easy to navigate. Definitely a fantastic way to inform employees by broadcasting company news on the television located in a break room or front reception area.
Inconvénients
I do not like having to upload images one at a time. Posted training videos are no so helpful when you are looking for specific details.
Réponse de SmartSign2go
Thanks, Lorraine! You actually can upload multiple photos at once. On a PC you'd just want to hold down the CTRL key while you select them all. We will look at expanding our help center videos so there are more resources for you. I would also checkout the links there for more info on the apps and other features. Cheers.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
A Chromecast w/ Bells and Whistles
Publié le 08/07/2019
Avantages
Works! I was pleased to find the expected results upon first use, was simple enough to train users for upkeep support
Inconvénients
WYSIWYG is not very intuitive but is functional. We could accomplish more advanced features by displaying a micro-site in lieu of the messaging we created from scratch but that would defeat the purpose of the software
Réponse de SmartSign2go
Thanks for your review, Jessica. We would love to hear any more specific feedback you have for us on the software so that we can improve it moving forward!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Something I have appreciated since day one.
Publié le 27/06/2019
The team at SmartSign2go are always ready to help when needed. Whether it is answer questions,...
The team at SmartSign2go are always ready to help when needed. Whether it is answer questions, making adjustments, or offering suggestions, the guys seem to always have a fast turn around when I reach out. This product is something that I always wanted in my shop and I knew it would help me to further stand apart from similar businesses.
Avantages
Ease of use. Being able to Instantly review after doing an update.
Inconvénients
I would like to be able to edit more easily on a tablet, or phone on the fly, rather than always using my Mac at home.
Réponse de SmartSign2go
Thanks for your review! Yes....we agree about phones or tablets. In a way it's too bad that styluses aren't used anymore. It's just so much easier to be precise with design work when using a mouse compared with a finger. For other basic adjustments such as scheduling or changing text, a phone or tablet works fine.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best bang for your buck!!
Publié le 12/02/2021
We have been using these across our portfolio and are very pleased! The functionality is vast and...
We have been using these across our portfolio and are very pleased! The functionality is vast and it is always increasing with new updates! You can view, in real-time, what is being played which is AMAZING if you are remote or have multiple players. There were some kinks, in the beginning, to work out - such as format size, etc. but once those were figured out, we have not had any issues! We had such a great experience, that we started out with the smaller version and upgraded it. Also, any email to support is answered extremely quickly!
Avantages
The remote access helps us to view what is currently playing, as to monitor/audit the smart signs.
Inconvénients
It was a little difficult to install in multiple locations, but that is to be expected with a system like this.
Réponse de SmartSign2go
Thanks, Patty! We appreciate your honest review!
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent tool to communicate the team
Publié le 28/01/2023
Have been using Smartsign for few years now in our restaurant to communicate messages, updates and...
Have been using Smartsign for few years now in our restaurant to communicate messages, updates and reminders to team in the back of the house. Very effective.
Avantages
Ease of use. Plenty of graphics and templates. Very reliable. System is reliable with zero down time.
Inconvénients
None so far. Have been using for few years and haven’t had any major issues.
Réponse de SmartSign2go
Thank you for the great review! We are thrilled to hear that you're enjoying the system.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fabulous marketing tool
Publié le 11/07/2019
We frequently have customers shopping and drawn in by this visual tool. The ability to showcase...
We frequently have customers shopping and drawn in by this visual tool. The ability to showcase our product for passersby is a bonus as well. SmartSign2go is very user friendly and customer service is prompt with response to any issues.
Avantages
Visual marketing while customers are shopping in the store, easy to change view and style
Inconvénients
No issues to date with performance, customer service or quality of the application
Réponse de SmartSign2go
Thanks, Mary!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Biggest Bang for Your Buck
Publié le 11/07/2019
Overall, as a gym owner, it provides the opportunity for people in the middle of their workouts to...
Overall, as a gym owner, it provides the opportunity for people in the middle of their workouts to find meaningful information and draw attention to things they would otherwise not pay attention to. With a large enough TV, it's almost more useful than social media to "get the word out". Any time CS is needed, I have access and quick responses to a team member. The only draw back is EST vs PST but even at that, they are prompt and thoughtful....even when the issues are because of the end user (me :-) )
Avantages
Similar to using any PC software-office is most translatable-easy to pick up and assign the duty to staff.
Inconvénients
the learning curve in creating multiple channels and storage of pages.
Réponse de SmartSign2go
Thanks for your great review, Erika. We appreciate your business.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product and awesome customer support.
Publié le 01/07/2019
Good communication is key for me, and SmartSign2Go solved that problem easily and economically. It...
Good communication is key for me, and SmartSign2Go solved that problem easily and economically. It was extremely easy to get up and running, and once I learned the system, I have hardly had any issues. When an issue does arise, I call and have a very quick response.
Avantages
I like the flexibility to create a sign that works for my individual needs. There are lots of great apps to implement, and they are relatively easy to use.
Inconvénients
There are some functions that I struggled with, but after talking with customer service and learning how I needed to work within the parameters of the software, all is great.
Réponse de SmartSign2go
Thank you, Karen! We appreciate your business. :-)
- Secteur d'activité : Gestion de l'enseignement
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfect communication solution!
Publié le 06/12/2016
SmartSign2go has revolutionized our display panel communication when you walk into our school. What...
SmartSign2go has revolutionized our display panel communication when you walk into our school. What was once an outdated, eye sore that was clunky to use is now updated via the web, by multiple users, with easy to use templates If you are looking to improve the effectiveness of communication you should start with SmartSign2go.
Avantages
Easy to use templates.
Access via the web.
Connection to social media - one post and it is on the web and our panels.
Inconvénients
Sometimes I have to reset the boxes - not really a big issue at all, though.
Réponse de SmartSign2go
Thank you for the nice review, Sean! We are thrilled that you chose our solution for your school. If you ever need us to reboot the players for you we can do that from here through the Google back end.
If it's happening with any regularity we can address the source of any issues. The need for a reboot is usually caused by a setting that can be adjusted. Just e-mail us or give us a ring. Thanks again!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Fast Implementation
Publié le 06/02/2020
Overall I am very happy with the solution. We use this is a large venue we own and have had very...
Overall I am very happy with the solution. We use this is a large venue we own and have had very little to no issues with it. Support is eager to help and always available.
Avantages
I was able to get this ordered, shipped, configured and installed in less than a week. Everything can be done from a single pane of glass allowing us to update this from anywhere.
Inconvénients
You have to buy upgrades to get everything that you want. We wanted to be able to play long videos as part of a rotation which made us have to upgrade our package.
Alternatives envisagées
XOGO Decision SignagePourquoi passer à SmartSign2go
Cost and the Sales PersonRéponse de SmartSign2go
Jeff, thanks so much for your detailed review! We are very happy to hear that you've been enjoying the system and we thank you for your business. :-)
- Secteur d'activité : Collecte de fonds
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love this system
Publié le 08/04/2021
I did not have to pay for a huge donor recognition space.
I did not have to pay for a huge donor recognition space.
Avantages
I really like the versatility. I have used the system for in-house advertising, and another system for donor recognition.
Inconvénients
I do not have any criticisms.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Using SmartSign2go
Publié le 11/07/2019
I am very pleased.
I am very pleased.
Avantages
It is user friendly. The last software we had was very time consuming to get slides and videos uploaded.
Inconvénients
Sometimes there is a delay when uploading before the slides and videos can be added to the play lists. (This could also be in part to my laptop being 6 years old)
Réponse de SmartSign2go
Thanks, Lyn! Yes, it does sound like the issue of some kind of delay would be caused by your computer's performance, especially if your playlist is quite large. This is not a comment I've heard before, but I do know that for big playlists it can take a couple seconds to open and load the preview icons.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Titus Sports
Publié le 11/07/2019
Avantages
Puts ideas in motion quickly.
Highly beneficial when welcoming new group.
Great for broadcasting achievements.
Inconvénients
Extended period of time that the boxes pick up changes from the computer.
Too many pages makes it cluttered. Would really like to see a folder grouping for pages.
Réponse de SmartSign2go
Thanks for your review, Dean! The update frequency should be approximately 60 seconds. However, if the player(s) are busy playing a piece of media then the system will typically let it finish before updating.
Also, there actually is folder functionality for Pages. Same concept as for media (images and videos). You just click on the "my pages" master folder and create a new folder. Then you tick the box at the far right to open up a "drag-to" folder if you want to move pages between folders. Thanks again.
- Secteur d'activité : Bibliothèques
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Pretty good
Publié le 16/05/2017
Avantages
Photos can be uploaded and shown. It works pretty good on modern flat screen tv's. We are custodial at the library and it works well relaying information all through the day.
Inconvénients
Updating content takes a little time after saving. One of the cons is a limited amount of characters in the text screen.
Réponse de SmartSign2go
Thanks for your review, Robert! Are you finding that it takes longer than the 60 seconds for updates to appear on-screen? If so we can look into that for you.
As for the comment about limited amount of text characters, there is no limitation to that short of what you can cram into a full screen which is a huge amount, especially at small font.
Also keep in mind that you can expand the area where the text is actually typed in by dragging the corner down to reveal more!
Thanks again.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
SmartSign2go User
Publié le 28/06/2019
Overall, it has been a great experience and we really enjoy our SmartSign2go software. We enjoy the...
Overall, it has been a great experience and we really enjoy our SmartSign2go software. We enjoy the flexibility of the software and the ease of use. Their customer service has been helpful and a great resource with whatever we have needed.
Avantages
I really like how user-friendly the software is and how it is integrated with a lot of popular channels such as YouTube that allows us to play our videos easily. I think it is great that the software is made to build out your channel so easily and customized. Anybody can do it!
Inconvénients
I would like to see an update to where you can sync channels and have the videos run at the same time on different devices.
Réponse de SmartSign2go
Thank you, Hannah! Yes, currently true mirroring is not yet supported. It is very challenging getting web-driven devices to sync down to the millisecond. For those that don't need that tight of coordination it's currently possible to run the same material concurrently on different screens.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
There Is Nobody Better!
Publié le 21/12/2016
SmartSign2go really brings the innovation of a Tier 1 technology company, and combines that with...
SmartSign2go really brings the innovation of a Tier 1 technology company, and combines that with world class customer service. Their solutions are incredibly easy to acquire and set up, easy to use and maintain, and constantly give us new and exciting ways to inform and engage with our members. Combining that with their amazing customer service and expertise gives you a great recipe for success! I would recommend SmartSign2Go for any business in any industry.
Avantages
Incredibly easy to use, attractive formatting, and an incredible support team
Réponse de SmartSign2go
Thanks Chris! We are thrilled to be a part of the systems at Gold's. :)
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product and Support
Publié le 26/06/2019
Avantages
Very easy to navigate in the software.
Able to have multiple devices under one account that run independently.
Support is top notch..
Inconvénients
Only con is the adding of a power point slide..
Réponse de SmartSign2go
Thanks, Jeremy!! We may have discussed this with you but we do support Powerpoint integration directly via Office 365 using our Web Page app. For traditional Powerpoint, currently the slide(s) would first need to be converted either to a video or individual images and added to one or more pages that way.
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Internal Communications Platform
Publié le 05/07/2019
SmartSigns2go offers an excellent value system. The support is top notch and the functionality is...
SmartSigns2go offers an excellent value system. The support is top notch and the functionality is great for my multi-location needs. We have been using the system for a few years and it is very reliable.
Avantages
Easy to use, customizable by location, great value
Inconvénients
No complaints at all! A mobile app may be helpful - but they may have one and I don't know about it.
Réponse de SmartSign2go
Laura! We really appreciate your review, thanks a lot. We don't yet have a mobile app, but you can login using the browser on a smartphone or tablet.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to use!
Publié le 27/06/2019
Our schools love to check out the TVs for the upcoming events and to see if their picture is on it....
Our schools love to check out the TVs for the upcoming events and to see if their picture is on it. We get lots of comments from our community on the SmartSign2go TVs.
Avantages
The software is easy to use. I like being able to set up the folders for different months, but can still pull a page from another folder into the playlist. It's easy to move items around and make the bigger or smaller.
Inconvénients
I didn't like the update to the text boxes. I liked it the old way....but am getting used to it gradually. Just don't like things changing once you're used to them.
Réponse de SmartSign2go
Thanks for the review, Mandy! :-)
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Digital Menu Software
Publié le 11/07/2019
Great product and reasonable cost for digital menus. Representative even created my menu template...
Great product and reasonable cost for digital menus. Representative even created my menu template specifically for me to get going.
Avantages
The ability to change things on the fly with ease, as well as add widgets such as Facebook posts, weather, etc.
Inconvénients
Nothing complain about. It can’t be more easy than this.
Réponse de SmartSign2go
Thank you, Edward. We appreciate your review and your business. :-)
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
SmartSign2go is the way to go!
Publié le 11/07/2019
Avantages
I had never used this software before and it was not to difficult to get it up and running with a little help from customer service. They were great to work with. It’s really simple to make changes and get the signs updated quickly.
Inconvénients
It would be nice to be able to center and line up texts from different areas of a page easier than it is.
Réponse de SmartSign2go
Thanks for your feedback, Robby. You can type in X or Y coordinates for each of the items so that they line up, but I can see how that could be easier. We will consider that for future developments! Cheers.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product
Publié le 27/06/2019
I have had a great experience. The product is easy to setup and CSR has provided TOP NOTCH...
I have had a great experience. The product is easy to setup and CSR has provided TOP NOTCH customer services.
Avantages
Ease of use, very flexible, endless options.
Inconvénients
can become addictive setting up new layouts. find myself spending hours trying new designs.
Réponse de SmartSign2go
Thank you, Joseph! You've been a pleasure to work with.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome Service!
Publié le 27/06/2019
We have noticed more and more of our team members engaging with the signs we create. We post...
We have noticed more and more of our team members engaging with the signs we create. We post news/updates/events on the sign, and everyone seems to really enjoying seeing it!
Avantages
I love that this software is user-friendly! It makes day-to-day updates so easy, and we can share news with everyone who walks by our screens! We love this service.
Inconvénients
None! This software has been great for us and a vital tool in getting the word out.
Réponse de SmartSign2go
Kari! Thank you for the wonderful review. Glad that it is useful to you all!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Simple is better
Publié le 08/07/2019
Avantages
Ease of use Dashboard and creation of playlists
Inconvénients
Any change to the playlist requires a complete reload of the device
Réponse de SmartSign2go
Thanks for the review, Keith! Your player should automatically update. If that's not happening then the most likely cause is the local network. If you have a content filter setup on the network then one or more of our web addresses may be blocked and would simply need to be whitelisted. That's an easy process typically, which we can help to guide you on. Let us know if you'd like to pursue that!