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129 avis
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
SmartSign2go
Publié le 09/02/2021
I think this is amazing software. The TV display very important information for our community.
Avantages
I love being able to download file and upload it to the page and drag it to the stream. I find it very easy to navigate the pages and insert data and designs. I wish I had more time to work with the interactive options as it seems to be fun and creative.
Inconvénients
I struggle with creating forms in the software. I find it easier to create a document and import it into the screen that I am going to upload to the stream for the TVs. If I am trying to create the panel for display then I run into frustration with items and images moving.
Réponse de SmartSign2go Traduire en Français
Thanks for your review, Dena! I'm not sure what you're referring to with "forms". I'll have to reach out to you on that.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
GREAT customer service!
Publié le 27/06/2019
We use SmartSign2go on 3 different screens in our lobby & it' s super nice to have 2 different channels playing at once on the different screens. It's very easy to change out playlists for special events.
Avantages
It's pretty easy to use & has many different options!
Inconvénients
Trying to get music/sound to play in the background is a challenge & I wish there was more fonts.
Réponse de SmartSign2go Traduire en Français
Thanks for the review and feedback, Karly! I think you guys are on our Enterprise tier of software so I will reach out and show you where to upload your own fonts. As for music....admittedly that is more difficult than it should be. The main issue there is copyright control issues for music playback in a business. We do have the Audio app for playback of your own files and there's also the YouTube app. True music services such as Spotify or Pandora for Business require very specific hardware (so far). We hope this will improve moving forward.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Something I have appreciated since day one.
Publié le 27/06/2019
The team at SmartSign2go are always ready to help when needed. Whether it is answer questions, making adjustments, or offering suggestions, the guys seem to always have a fast turn around when I reach out. This product is something that I always wanted in my shop and I knew it would help me to further stand apart from similar businesses.
Avantages
Ease of use. Being able to Instantly review after doing an update.
Inconvénients
I would like to be able to edit more easily on a tablet, or phone on the fly, rather than always using my Mac at home.
Réponse de SmartSign2go Traduire en Français
Thanks for your review! Yes....we agree about phones or tablets. In a way it's too bad that styluses aren't used anymore. It's just so much easier to be precise with design work when using a mouse compared with a finger. For other basic adjustments such as scheduling or changing text, a phone or tablet works fine.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Signage hardware and software
Publié le 02/07/2019
Absolutely great!
Avantages
We love the ease of deployment of this product. The hardware is easy to setup and allows you to be wired or wireless. The software is very easy to configure and even easier to deploy messages to the screens. Support has always been fantastic!
Inconvénients
We wish there was a way to make sure that the screens were in sync with each other so they changed images at the same time.
Réponse de SmartSign2go Traduire en Français
Brad, thanks very much for your review. We are thrilled to be a part of your organization. We will keep your comment about sync functionality in mind for future development!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Quality
Publié le 27/06/2019
Customer service has been prompt and always successful!
Avantages
It's user friendly, intuitive and gives a wonderful first impression to those coming in!
Inconvénients
The boxes can be hard to reset but that may be location.
Réponse de SmartSign2go Traduire en Français
Thanks, Cara!! For the (should be rare) occasion when you need to reset a player, in most cases you can do that from software by clicking on Settings and then Players where you'll see a "Reboot" option. Hopefully this helps!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Investment for your front office.
Publié le 04/02/2021
Avantages
Our front office has SmartSign2go in which we use a monitor to showcase our information to our visitors. They love it!
Inconvénients
I like everything. Easy to use. Information is shared while visitors come to the office.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Digital Signage at Its Best
Publié le 07/10/2019
Replaced an out of date software and hardware system for 20% or less than the upgrades would have cost.
Avantages
Ease of use. I have been able to traing non-tech staff to post to it. Works well. Priced right.
Inconvénients
Old software would accept power point shows and this doesnt. Small issue we just converted Power point to many images used slideshow of those images.
Réponse de SmartSign2go Traduire en Français
Thank you for the great review, Jeff! The system does support integration with Powerpoint when used with Office 365.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Deal for the Money
Publié le 27/06/2019
Avantages
I love how fast and easy it is to use this device. And the customer service is the best I’ve ever experienced. Every time I’ve called for help the same gentleman has answered and helped me immediately. Top notch.
Inconvénients
Sometimes it can be a bit challenging using from my smart phone.
Réponse de SmartSign2go Traduire en Français
Thank you, Shelly! We are glad you're having a good experience. Admittedly it can be a bit tough to make some kinds of changes from a phone. The larger the screen the easier editing is and a mouse definitely helps.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product, works flawlessly!
Publié le 08/07/2019
Excellent experience. My salon directly at the entrance looks very professional.
Avantages
I purchased this directly from the company off their website. It works better than expected. Very user friendly. Excellent customer service! And best of all, the monthly rate is significantly lower than what I was previously using.
Inconvénients
Can’t think of anything major. Occasionally glitches here and there, but company has been very responsive to fixing any issues I have.
Réponse de SmartSign2go Traduire en Français
Marie, thank you very much for your review and also for the great referrals that you've sent us! We appreciate you and your business.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
There Is Nobody Better!
Publié le 21/12/2016
SmartSign2go really brings the innovation of a Tier 1 technology company, and combines that with world class customer service. Their solutions are incredibly easy to acquire and set up, easy to use and maintain, and constantly give us new and exciting ways to inform and engage with our members. Combining that with their amazing customer service and expertise gives you a great recipe for success! I would recommend SmartSign2Go for any business in any industry.
Avantages
Incredibly easy to use, attractive formatting, and an incredible support team
Réponse de SmartSign2go Traduire en Français
Thanks Chris! We are thrilled to be a part of the systems at Gold's. :)
- Secteur d'activité : Bibliothèques
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Pretty good
Publié le 16/05/2017
Avantages
Photos can be uploaded and shown. It works pretty good on modern flat screen tv's. We are custodial at the library and it works well relaying information all through the day.
Inconvénients
Updating content takes a little time after saving. One of the cons is a limited amount of characters in the text screen.
Réponse de SmartSign2go Traduire en Français
Thanks for your review, Robert! Are you finding that it takes longer than the 60 seconds for updates to appear on-screen? If so we can look into that for you.
As for the comment about limited amount of text characters, there is no limitation to that short of what you can cram into a full screen which is a huge amount, especially at small font.
Also keep in mind that you can expand the area where the text is actually typed in by dragging the corner down to reveal more!
Thanks again.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Product
Publié le 27/06/2019
Our overall experience is fabulous.
Avantages
We love that the system caters to our needs as a company. There are so many things that you can add to make the slid show look as cool as you would like it to.
Inconvénients
We have had some issues with the system freezing through out the day. Some portions of the system is a little confusing to understand.
Réponse de SmartSign2go Traduire en Français
Thanks, Alexis! We should look into this "freezing" issue. That is almost always due to a configuration..for example setting a page to display for longer than the length of a video will produce this effect but really it's not stuck.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Using SmartSign2go
Publié le 11/07/2019
I am very pleased.
Avantages
It is user friendly. The last software we had was very time consuming to get slides and videos uploaded.
Inconvénients
Sometimes there is a delay when uploading before the slides and videos can be added to the play lists. (This could also be in part to my laptop being 6 years old)
Réponse de SmartSign2go Traduire en Français
Thanks, Lyn! Yes, it does sound like the issue of some kind of delay would be caused by your computer's performance, especially if your playlist is quite large. This is not a comment I've heard before, but I do know that for big playlists it can take a couple seconds to open and load the preview icons.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
SmartSign Review
Publié le 27/06/2019
It has been a great tool for getting more information to our customers as they can easily stop and read what is happening on the screen or see where they need to go. This cuts down on people asking questions constantly since the information is readily available.
Avantages
It's easy to setup how we need it run for a set week. We use it weekly on one screen to show slides of what is happening at the office and it's very easy to setup a full weeks worth of slideshows rather than having to go in an update it daily.
Inconvénients
Sometimes it can be a little finicky with how it moves the words and pictures around inside the slide. It can be a tad frustrating but nothing that would stop use of the site
Réponse de SmartSign2go Traduire en Français
Thanks, Taylor! You guys have been with us a long time and we appreciate your review and business.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding Product
Publié le 12/02/2021
Avantages
Easy to deploy and use by our team. They are very pleased with it.
Inconvénients
Currently, I do not have an issue with the software.
Réponse de SmartSign2go Traduire en Français
Thanks, Tony! Glad to hear that you guys are enjoying the system.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
SmartSign 2 get you going
Publié le 08/07/2019
great for something affordable to get us started
Avantages
very affordable solution for a startup, we used it for menu boards at first but it was too much to update, now we use it for product spotlights
Inconvénients
pretty basic, I would love some better templates
Réponse de SmartSign2go Traduire en Français
Thanks for the review, Lauren! We will keep your recommendation in mind for future improvements!
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfect Digital Sign Solution
Publié le 27/06/2019
We started with a few players and have grown to 27 players in 5 locations. It has been flawless. The support is incredible. Really could not ask for more. Highly recommend for any digital display.
Avantages
Easy to use. Great interface. Tons of options to chose from.
Inconvénients
4k displays can give trouble but not a big deal. We have it running on 1080 and 4K screens.
Réponse de SmartSign2go Traduire en Français
Matt, we really appreciate your review! It's true that there are a few seemingly random models of TV displays from LG and Samsung that have trouble "handshaking" correctly with the two Chrome players that we offer, even though they work great with other 4k displays. For most this isn't a problem and we also expect to have a 4k Chrome player out shortly that should eliminate the potential for this.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
SmartSign2go Review
Publié le 08/07/2019
it is very easy to setup and work with.
Avantages
support and ease of use to create digital signage
Inconvénients
there is nothing I didn't like about this product
Réponse de SmartSign2go Traduire en Français
Thank you for your review, Ayman!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to use!
Publié le 27/06/2019
Our schools love to check out the TVs for the upcoming events and to see if their picture is on it. We get lots of comments from our community on the SmartSign2go TVs.
Avantages
The software is easy to use. I like being able to set up the folders for different months, but can still pull a page from another folder into the playlist. It's easy to move items around and make the bigger or smaller.
Inconvénients
I didn't like the update to the text boxes. I liked it the old way....but am getting used to it gradually. Just don't like things changing once you're used to them.
Réponse de SmartSign2go Traduire en Français
Thanks for the review, Mandy! :-)
- Secteur d'activité : Design
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy and effective signage software
Publié le 27/06/2019
The customer service side was amazing and we were set up and running in no time flat.
Avantages
We like the UI and the ease of use. This is easy to add and design new pages and makes training people to update the pages an easy task.
Inconvénients
Nothing - it was far easier and the cost vs value was what sold us on the product.
Réponse de SmartSign2go Traduire en Français
Thank you, Dan! It's been a pleasure working with you guys.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
SmartSign2go is the way to go!
Publié le 11/07/2019
Avantages
I had never used this software before and it was not to difficult to get it up and running with a little help from customer service. They were great to work with. It’s really simple to make changes and get the signs updated quickly.
Inconvénients
It would be nice to be able to center and line up texts from different areas of a page easier than it is.
Réponse de SmartSign2go Traduire en Français
Thanks for your feedback, Robby. You can type in X or Y coordinates for each of the items so that they line up, but I can see how that could be easier. We will consider that for future developments! Cheers.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great & Easy to Use
Publié le 05/07/2019
Avantages
It’s intuitive and can be edited from anywhere.
Inconvénients
What I’ve experienced I like the software
Réponse de SmartSign2go Traduire en Français
Thank you, Jason! We appreciate your business.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product!
Publié le 12/02/2021
Avantages
Product is well designed. Rugged and the signage features list keeps growing and growing. Pretty awesome. Shipped fast and easy to setup and get rolling. Recommend!
Inconvénients
Recurring fees, wish didn’t have to pay those
Réponse de SmartSign2go Traduire en Français
Thanks for the great review, Gerard! We appreciate your business.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Simple is better
Publié le 08/07/2019
Avantages
Ease of use Dashboard and creation of playlists
Inconvénients
Any change to the playlist requires a complete reload of the device
Réponse de SmartSign2go Traduire en Français
Thanks for the review, Keith! Your player should automatically update. If that's not happening then the most likely cause is the local network. If you have a content filter setup on the network then one or more of our web addresses may be blocked and would simply need to be whitelisted. That's an easy process typically, which we can help to guide you on. Let us know if you'd like to pursue that!
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easiest solution for custom digital signage
Publié le 13/07/2019
Avantages
This hosted cloud solution allows me to make adjustments to my digital signage tv's remotely. I used to have to update a USB stick manually once a week. The additional features (like live google maps traffic) are great and impress my clients.
Inconvénients
The file/media management could be better. I wish there was a dedicated file manager where you could view and delete all files that you had uploaded with multiple views (detailed list, small thumbnail, large thumbnail).
Réponse de SmartSign2go Traduire en Français
Thanks for the review, Jared! We are working on extending the features you are referring to. Stay tuned. Thanks again.