Avis clients sur TracxTMS

TracxTMS
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8 avis

- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent. Couldn't say more about the customer service and customizable options for this...
Publié le 17/01/2018
Ease of transition to electronic billing and the comfort of knowing help is a click away.
Ease of transition to electronic billing and the comfort of knowing help is a click away.
Avantages
How the product fits our business and is customizable. This transition from paper billing to fully automated billing was daunting at first, but with the help from Rebekah and the team has almost been seamless and an excellent experience.
Inconvénients
Not much. It would be better if I could customize the columns without having to ask. Also, the templates aren't easily sorted to be able to rename them.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use, great support and customizations that suit my exact needs for dispatch software
Publié le 01/11/2017
Avantages
Virtually no loading time which makes an efficient process for my dispatch team.
Can easily handle a large fleet that is constantly growing.
The support team is always one call away and they always listen which makes solving any issues a breeze. They have really taken the time to get to know my business, and have made it so the program revolves around my company and how we like things done.
Many innovative features and consistently new and useful additions to the software.
I would definitely recommend this to any company in the industry.
It's a web based application so it can be accessed anywhere, even by the drivers on the road.
The fact that it covers the entire process is really unique, all possible integrations make sure that all of my dispatching and accounting bases are covered, and for the most part the entire dispatch process can be handled in one program.
Inconvénients
Getting used to any new software is always a learning curve but with the help of the support at Tracx we have been able to benefit immensely from this upgrade.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
First time use
Publié le 20/08/2018
We are still in the building portion, but so far I like what I see.
We are still in the building portion, but so far I like what I see.
Avantages
The ability to customize it to our specific needs in our industry
Inconvénients
We haven't used it long enough yet to find something that we aren't fond of.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This software has saved SO much time and man hours
Publié le 08/04/2019
The entire process was very communication positive, we had very specific needs and each step was...
The entire process was very communication positive, we had very specific needs and each step was addressed and programmed exactly as we wanted it.
Avantages
I love the fact that TracxTMS reps worked so closely with my team to make sure that the end result was exactly what we were looking for.
Inconvénients
Learning curves can always be difficult in adopting new software but the Tracx team really stepped up when it came to training
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software
Publié le 02/05/2019
Avantages
Customizations and customer support were great. Pricing was very reasonable.
Inconvénients
Nothing, we are happy with our purchase.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best business decision we could have made
Publié le 09/04/2019
Avantages
The ease of use and complete customization
Inconvénients
nothing, we were very happy with the entire process
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
We are a fledgling trucking co and have found the Tracxtms very easy to use and the support...
Publié le 23/05/2018
Small to midsize logistic companies
Small to midsize logistic companies
Avantages
The software is laid out simply and has a very gentle learning curve. It's user friendly design is easy to acclimate to and allows you to move around intuitively in no time.
Inconvénients
I don't have a true dislike. My knock would be something that's already being addressed. It is currently a web based ONLY product and that makes some of the software's features cumbersome when on the road and using a tablet or smartphone BUT an app is on the way and due out sometime in June as per the company.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
USER FRIENDLY
Publié le 21/08/2018
Our overall experience was great! Any concerns we had were addressed quickly and efficiently.
Our overall experience was great! Any concerns we had were addressed quickly and efficiently.
Avantages
Easy to navigate, user friendly, great support!! Everyone at the company was very accomadating and knowledgeable. Integrated well with Quickbooks.
Inconvénients
We have no complaints , any modifications we needed were dealt with.