Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
4.6/5 (13 avis)Avantages
The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.
Inconvénients
The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.
Thanks Paul :)
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
I've used many live chat programs but liked REVE Chat because of various reasons:
It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.
Avantages
Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Avantages
The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.
Inconvénients
The features haven't been updated thoroughly in a while, it could use a refresher.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Good software. My company has managed to resolve a number of customer queries using this software. Could help if the pricing is reduced a little bit.
Avantages
Video chat
Offline form
Visitor analytics
Facebook chat integration
Inconvénients
Free trial is only for 14 days, extending to 21 days would be preferable
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
REVE Chat is a complete package of Chat assistance you would need for your business website. Best part about using their services is the ease with which you can handle chat requests at Backend. The detailed Analysis that REVE Chat offers would make it very fluent and smooth to keep track on each and every person visiting your website via Chat support.
Avantages
- Easy UI
- Detailed Analysis
- Good Support
- add-on features
Inconvénients
Not as such
Thanks Ankit for taking out your time for writing this review.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Avantages
I love it because it is a live chat that provides the opportunity to make, calls or instant video calls using many communication applications in one place, I used this chat thanks to the REVE antivirus, whose technical assistance in addition to email uses live chat providing instant assistance and resolving any questions or concerns to the user through this chat, with fluid communication, in real time.
Inconvénients
I have no complaints, when I used it it worked very well and I was able to solve my problem thanks to this video chat application reve, I think it is very good, for me this form of communication is much better than an email.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Just the perfect features you require in a live chat tool, straight to the point. Priced wisely at 12 USD per month, Customer support is awesome and they go extra mile to help you out.
Avantages
Just the perfect number of features you require for Live Chat
Inconvénients
Auto Trigger of chat not available
Thanks Sparsh for your feedback.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
We use the tool to offer online assistance to the customers. The increased engagement with the customers through this tool has helped us grow your business and number of satisfied customers. After social media channels, I found this the best way to directly engage with the potential customers and offer them personalized support.
There are many things I like about this live chat widget:
Easy-to-use
Customization
Appropriate geo-location
Quick reply
Instant Chat
Data capturing
Avantages
Customization and ease of use
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Pros:
- all the features that i need in one software. live chat, visitor analytics, facebook chat, canned replies
- comes with lots of customization options for chat banner and branding
- I can also do voice and video chat with my customers instantly
Cons:
- Need a better design. It took a while for me to learn the dashboard initially
- I also needed integration with Zendesk. It is not there yet.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
REVE Chat dashboard is simple to understand and very user-friendly. I've used this software on my wordpress website. Their support team is very responsive and prompt. I could track the visitors in real time and on which page they are.
It is really a great tool for communicating with website visitors. Our sales has doubled after we started using this software. Thanks REVE Chat.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
REVE Chat is a great tool and is best way to offer a great customer service. The UI is clean and easy to use. The tool is pleasant to use and efficient among our agents. It is very easy to implement REVE chat on website and customize it.
We are using it for support purposes and it matches our needs 100%.
Thanks Kanchan for taking out your time and sharing your feedback.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Note détaillée
Probabilité de recommander le produit
Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.
Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..