--- description: xMatters : qu'en pensent les utilisateurs ? Lisez les avis sur xMatters, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: xMatters - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de monitoring de sites web](/directory/113/website-monitoring/software) > [xMatters](/software/105573/xmatters) # xMatters Canonical: https://www.getapp.fr/software/105573/xmatters Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/105573/xmatters?page=2) > xMatters est une plateforme interactive d'alertes informatiques qui transmet les données entre les systèmes tout en faisant intervenir les bonnes personnes pour régler les incidents plus rapidement. > > Conclusion : 141 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 141 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Everbridge - **Entreprise fondée en**: 2001 ## Contexte commercial - **Prix à partir de**: 9,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, espagnol, français, italien, japonais, portugais, russe - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Irlande, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Alertes mobiles - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Audit des problèmes - Authentification unique - Champs personnalisables - Chat et messagerie - Communication multicanal - Contrôles/Permissions d'accès - Création de tableaux de bord - Définition des priorités - Fonction de glisser-déposer - Gestion de l'assistance téléphonique - Gestion de la conformité - Gestion des applications - Gestion des audits - Gestion des flux de travail ## Intégrations (32 au total) - AppDynamics - BigPanda - Cherwell Service Management - Confluence - Cove Data Protection - Fusion - Google Maps - JIRA Service Management - Jira - Kaseya BMS - Kaseya VSA - Loggly - Logz.io - ManageEngine ServiceDesk Plus - Nagios XI ... et 17 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de monitoring de sites web](https://www.getapp.fr/directory/113/website-monitoring/software) ## Catégories connexes - [Logiciels de monitoring de sites web](https://www.getapp.fr/directory/113/website-monitoring/software) - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) - [Logiciels de gestion de parc informatique](https://www.getapp.fr/directory/771/it-management/software) - [Outils de gestion d'incidents](https://www.getapp.fr/directory/1415/incident-management/software) ## Logiciels similaires 1. [NinjaOne](https://www.getapp.fr/software/108129/ninjarmm) — 4.7/5 (282 reviews) 2. [ManageEngine Applications Manager](https://www.getapp.fr/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews) 3. [ManageEngine Endpoint Central](https://www.getapp.fr/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews) 4. [Iru](https://www.getapp.fr/software/130527/kandji) — 4.9/5 (477 reviews) 5. [Pulseway](https://www.getapp.fr/software/101507/pulseway) — 4.7/5 (310 reviews) ## Avis ### "Bridge Call process has been the major impoact" — 4.0/5 > **Cliff** | *10 janvier 2017* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: For bridge calls, the ability to efficiently gather individuals that are needed in order to resolve situations in a timely manner. > > **Inconvénients**: Still, more potential that could be added or built. However, xMatters is always taking suggestions and adding more features as time moves along. > > Prior to gaining xMatters for bridge call processes, trying to get team(s) on a call manually was a very tedious process. Whether it was sending out a generic "high priority" email with bridge call details and hoping teams would get on, to trying to use a manual on-call list to contact users directly to join a bridge, the biggest improvement in the process has been xMatters ability to target groups and on-call users and get them on the call in an improved timely manner. There are small improvements that could be added to the process, which has been suggested to xMatters teams and development. It takes a time to build and implement such features, but we are hoping certain features will be improved upon or added in the later future\! I do know there are other integrations which are available which we have not even touched on yet. As we continue the process and get integrations built and working in the later future, we do see the possibility of xMatters being even more powerful than we currently see. ----- ### "Excellent tool for incident crisis management" — 5.0/5 > **Soon Kit** | *5 avril 2024* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: Realtime message broadcast for incident crisis management > > **Inconvénients**: License Cost is high. charge by message sent > > Very productive, easy to use, no lags, 24/7 operational ----- ### "Room for improvement" — 3.0/5 > **Glenda** | *28 janvier 2017* | Appareils médicaux | Taux de recommandation : 5.0/10 > > **Avantages**: Sending a message is easy. > > **Inconvénients**: The text to voice is sometimes unclear, and have to give the teams instructions. > > At KARL STORZ it confounds us that we are not able to send notifications to entire organization without jamming the switchboards. There are also functionalities that need to be enhanced to give my team the ability to fully use the system, i.e., with a dynamic recipient list only the first ten names can be seen, not able to scroll through the others. This showed up when a common name was request and there was more than 10 of them and there was not way to confirm the correct one was included. ----- ### "Awesome Tool for notification" — 4.0/5 > **Arunkumar** | *11 janvier 2017* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use. Notification triggered on time Creating widgets is very simple and easy to learn. > > **Inconvénients**: Only negative thing I noticed is there is no proper way of reporting things. For eg: if I need to pull a list of all on call person for a group or supervisors its tough as we have more than 800 groups. the reports need to be improvised and allow end users to select the fields which they want in the report and few other options. > > We use xmatters in our account to notify end users when critical tickets are raised and it has been very helpful. The tool works flawless, specifically after we moved to cloud. Love the design of the tool which is very easy to use. Only negative thing I noticed is there is no proper way of reporting things. For eg: if I need to pull a list of all on call person for a group or supervisors it's tough as we have more than 800 groups. The reports need to be improvised and allow end users to select the fields which they want in the report and few other options. ----- ### "Get the right Support personnel involved, Right Now\!" — 4.0/5 > **Dave** | *11 janvier 2017* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: Enables my team to get out of the manual notification processes when issues arise. Anyone in the IT Organization can initiate notifications for support. > > **Inconvénients**: Upgrades can be a bit tricky since the product does get cutomized for your personal needs. > > Our Company utilizes 2 integrations with xMatters. Control-M which not only allows on-call personnel to perform first level support from anywhere via the mobile app and direct interaction with Control-M to gater Output and take actions directly with Control-M. We also utilize an integration with Service-Now incident reporting to get the needed support quickly for other IT problems outside of our batch processing enviroments. xMatters enables the right personnel to get involved quickly and also provides direct accountability which our managemnt teams appreciate. ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/105573/xmatters?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/105573/xmatters) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées