Avis clients sur CrankWheel

CrankWheel

Partage d'écran pour entreprise

Note globale

4,9 /5
(64)
Rapport qualité-prix
4,9/5
Fonctionnalités
4,8/5
Simplicité d'utilisation
4,9/5
Support client
4,8/5

100%
des utilisateurs recommandent cette application
Classer par

64 avis

Daniel
Note globale
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Simple and Functional: All you need in a screenshare extension!

Publié le 08/09/2022

CrankWheel allows me to view my students' screens, share my own screen, and collaborate with...

CrankWheel allows me to view my students' screens, share my own screen, and collaborate with colleagues through the click of a simple button. You can't ask for a more functional chrome extension!

Avantages

CrankWheel functions easily and I have had no issues implementing it for use in my virtual business. Many of my clients are middle-school aged children who have had no issues using this software!

Inconvénients

The user interface is a bit cluttered and often the extension loses track of sign-ins. This is complicated by the requirement for multi-factor authentication to sign in and use it on start up.

Peter
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great tool to easily share the screen an show our product while calling via phone

Publié le 16/03/2020

Great. Easy and simple.
If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the...

Great. Easy and simple.
If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the response was always prompt!

Avantages

The easy way to share my screen.
It is very simple! I do not have to explain a potential customer, how the screen sharing work (and get him nervous even before I got stated do talk about my product :)
The other person has just to click on the link. Almost every body is able to do that :)

Inconvénients

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Ila
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great! Till now not required support from your side

Publié le 09/11/2016

I do most of meeting with screen sharing using this add-ons. So great. Also if you can add Voice...

I do most of meeting with screen sharing using this add-ons. So great. Also if you can add Voice feature so i can kick skype from my system. :)

Avantages

With network low bandwidth I can share without any interruption.

Inconvénients

If i want to share same chorme tab then its little hard then screen sharing.

Seth
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It just works great all of the time

Publié le 02/12/2019

We use Crankwheel because it's easy and requires no installation.

We use Crankwheel because it's easy and requires no installation.

Avantages

Ease of use and dedicated URL for my company. Customers don't have to install anything.

Inconvénients

Can't find anything. It exceeds my expectations and the pricing is great.

Alternatives envisagées 

TeamViewer

Pourquoi choisir CrankWheel 

Nothing to install and the how easy it is.

Pourquoi passer à CrankWheel

Nothing to install and it's very simple. I can't say how much I love the custom URL>
Marcos
Note globale
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Crankwheel - Cant work without it

Publié le 15/03/2023

Great. I can't work without it .

Great. I can't work without it .

Avantages

Crankwheel allows me to to present remotely with screen sharing and video sharing . This causes an impact on customer's perception of my product. It affects directly my results.

Inconvénients

This is not something I dislike but something I could have. I would like to be able to see my customers screen. I don't need to have control, but see other screens. I guess the customer would have to be an user of crank wheel. However , it serves my purpose which is to present effectively

Frank
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product and so user friendly

Publié le 08/03/2023

I am solving the problem of being face to face with my clients and being able to sell products...

I am solving the problem of being face to face with my clients and being able to sell products completely remote from my office living room and/or with an internet connection and CrankWheel is a integral part in that!

Avantages

The pros of CrankWheel are the screen sharing. You can get a link to share you screen which I use for presentation to make remote sales in the insurance industry. I can send link via text so I can share my screen with someone on their phone. It is so easy to disconnect and connect again. You can also send people to a website and they can type in your code to make them feel more safe and secure. Just the flexibility of the product is second to none.

Inconvénients

limited amount of times of use for free each month. at the end of the day, who wants to pay? But this product is worth every cent if you need to share you screen for presentations.

Réponse de CrankWheel

Thanks for the review, Frank!

Lore
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great value and ease or use

Publié le 08/03/2023

Avantages

Cost and simplicity of use. It is simple and cheap

Inconvénients

Glitches from time to time and I have to switch to use John.me

Réponse de CrankWheel

Thank you for the review, Lore :)

Bryce
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great extension for over the phone sales!

Publié le 26/05/2022

I have been using this for over 2 years and I have not found anything better than this.

I have been using this for over 2 years and I have not found anything better than this.

Avantages

I use this extension every day to explain different types of health insurance plans. This has been a life saver to help build value and credibility over the phone.

Inconvénients

It is slightly costly in my opinion, but it does get the job done and is very easy to use.

Cindy K.
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love the Product

Publié le 16/12/2019

I had been using another screen sharing, Join Me and Go to Meeting. CrankWheel is SO easy and I...

I had been using another screen sharing, Join Me and Go to Meeting. CrankWheel is SO easy and I love I can see the clients screen so I know what they are seeing. And even better, no downloads for them to deal with AND it can be used on their cell! It has taken the stress out of screen sharing for me and my colleagues that use it! I recommend it to anyone I know that needs to utilize this type of tool. Thank You CRANKWHEEL

Avantages

ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell

Inconvénients

so far, one year later, no issues . I have co-founded a new company and incorporated CrankWheel as the only go to for screen sharing.

Luis
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing product

Publié le 08/03/2023

Avantages

What i like about crank wheel is the flexibility of the product. it gets right to the point no delays

Inconvénients

it does take a little trial and error runs to get familiar just like everything

Réponse de CrankWheel

Thanks for the review, Luis! Don't hesitate to reach out if you need any assistance :)

Alex
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Gets the job done

Publié le 19/11/2020

I use screen sharing seasonally - i.e. it's heavy use for part of the year, then not much use the...

I use screen sharing seasonally - i.e. it's heavy use for part of the year, then not much use the rest of the year. So I didn't need a bit annual expense to use it for one quarter. Crankwheel provides what I need on their basic plan. It's easy to use and provides the features I wanted.

Avantages

* The free version has a custom link (i.e. meeting.is/YourName) that is easy to remember and communicate
* Can share whole screen, window, or browser tab
* No download required for the other person

Inconvénients

To be honest there are no glaring deficiencies in terms of my needs.

Alternatives envisagées 

Join.Me

Pourquoi choisir CrankWheel 

custom link on the free version

Logiciel antérieur 

Join.Me
Shankar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Extremely impactful

Publié le 27/11/2019

It is fantastic for any sales organization. Makes every call more purposeful if the transition to a...

It is fantastic for any sales organization. Makes every call more purposeful if the transition to a demo is instantaneous. No need to follow up on another call.

Avantages

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome.
I get on a call with a prospect feeling reassured that crankwheel is there to support me if needed.

Inconvénients

I felt it was demanding a lot of bandwidth at times.

Günther
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CrankWheel is a great and ingenious tool

Publié le 26/11/2019

It works perfectly and trouble free and the customer can not click because he can only observe and...

It works perfectly and trouble free and the customer can not click because he can only observe and follow the explanations. This means that he is more interested in the matter and not distracted. Customers amusementevery time. 👍

Avantages

To show our customers and potential customers how our tasks, solutions and service work. It has been a great asset and success for us since we started using CrankWheel, which excites not only us but our customers as well. 👍

Inconvénients

Nothing that does not already include features

Brian
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CrankWheel for Teachers

Publié le 04/06/2019

Awesome! I can't believe how amazing and responsive their customer service has been. They have...

Awesome! I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

Avantages

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Inconvénients

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

Blazej
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It works every time

Publié le 08/11/2016

I dropped Skype and Hangouts for this product. To share my screen I just have to click a button in...

I dropped Skype and Hangouts for this product. To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej. Love it!

Avantages

Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

Inconvénients

I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Réponse de CrankWheel

Thanks!

Dalbir
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great and useful tool to help communicate with other people.

Publié le 15/05/2018

The benefits did you get from this software was that customer had a better journey as they can...

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Avantages

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Inconvénients

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

I use it for presentations all the time

Publié le 13/03/2019

Avantages

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Inconvénients

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Richard
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Fast , Easy and Effective

Publié le 02/12/2019

Sometimes a picture is worth 1000 words. It is blisteringly fast to get a viewer on a live share...

Sometimes a picture is worth 1000 words. It is blisteringly fast to get a viewer on a live share session and clarify any questions. The faster I can resolve concerns or answer questions means I'm that much closer to helping customers or prospective clients. I like that!

Avantages

The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients. Also, I'd like to mention that mobile access to sessions is seamless as well. Mobile is especially good since we are living a mobile life and we use mobile as an extension of ourselves during the day.

Inconvénients

I really have not found a distinct dislike!

Jeffrey
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple to use, always works!

Publié le 26/11/2019

We use the software for sales and training. It’s really easy to use for our clients to use. You can...

We use the software for sales and training. It’s really easy to use for our clients to use. You can implement the screen sharing almost instantaneously.

Avantages

It’s fast and easy for our team to use. It’s easy for our clients to use and or follow along wi our demos. Great source of relevant information for the tools and best practices.

Inconvénients

Works just how I’d expect it to but I would like the option to screen share the clients screen.

Ryan
Note globale
  • Secteur d'activité : Développement de programmes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sensational, Easy, Effective

Publié le 21/05/2018

We are able to quickly and easily demo our product to potential customers with ease.

We are able to quickly and easily demo our product to potential customers with ease.

Avantages

Crankwheel is so easy to use and the price point is impossible to beat! It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

Inconvénients

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Jonas
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome product. Superb support.

Publié le 08/11/2018

Having meetings online with customers and prospects are way easier with CrankWheel than what we...

Having meetings online with customers and prospects are way easier with CrankWheel than what we tried before.

Avantages

Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

Inconvénients

I don't really have anything negative to say.

Leslie
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Remote Sharing Product

Publié le 03/12/2021

Avantages

This is one of the easiest screenshare platforms I have ever used. I never have any technical issues with it. Easy browser extension add on makes it super easy to click and go.

Inconvénients

I like everything on this screenshare. It is easy and functional.

Réponse de CrankWheel

Thank you Leslie! We're seeing a lot of insurance agents get value out of CrankWheel. Glad to have you on board!

Chris
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

pretty much good in all. few buggy days here and there but consistently works to a decent level

Publié le 15/05/2018

Avantages

links to customers so its easier to show them what's going on with their account. makes it an easier way for customers to understand and be shown things manually which the reps can't always do there and then

Inconvénients

sometimes its connection issues make it difficult to service the customer especially for those that really need the help visually.

Charisse
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Makes my amends easier to do.

Publié le 15/05/2018

Ease of access, makes my jobe easier

Ease of access, makes my jobe easier

Avantages

Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

Inconvénients

sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

Lukas
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Tool for screensharing

Publié le 24/02/2020

Avantages

easy to use
simple for users
multiuser friendly

Inconvénients

the name is a bit alien at the beginning. but worth it