Avis clients sur Healthicity Compliance Manager

Healthicity Compliance Manager

4,5 (24)
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Logiciel web de gestion de la conformité

Note globale

4,5 /5
(24)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,0/5
Support client
4,7/5

96%
des utilisateurs recommandent cette application
Classer par

24 avis

Greg
Greg
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Compliance Software you understand

Publié le 31/10/2018

We have increased employee reporting of incidents or concerns and moved to a culture that supports...

We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself.

Avantages

Compliance Manager makes tracking incident reports easy. We can see trends and demonstrate them to the board in a meaningful way.
The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature.
Good on-going support and educational offerings.

Inconvénients

Trying to recall where some items are located. I tend to use a few items a lot and those are easy. The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however.)

Sean
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Getting started

Publié le 06/03/2023

Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and...

Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended.

Avantages

We've had some bumps in the roll out of the product. So far we haven't really been able to get all of the functionality of the system. Working with Healthicity Team to get it working.

Inconvénients

See above answer. I can't really say how good it is, as we are still learning to use product.

Bryson
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It is worth it!

Publié le 10/01/2025

overall i think its a good company with an cool design to navigate through.

overall i think its a good company with an cool design to navigate through.

Avantages

What I like most is the organization of software and how its an ease for our employees to navigate on.

Inconvénients

nothing. its great way for doctors and employees to exchange information and properly audit the hospital patients.

Réponse de Healthicity

Thank you for taking the time to leave us a review! We're thrilled to hear you're enjoying our software. Don’t hesitate to reach out if there’s anything we can do to make your experience even better.

Esther
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

cTEST

Publié le 22/02/2023

Good

Good

Avantages

Easy to use self explanatory and quick dont mind using

Inconvénients

Some test are longer than others so every test is different lengths

Sarai
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

no complaints here!

Publié le 14/01/2025

My overall experience with Healthicity Compliance Manager is very good

My overall experience with Healthicity Compliance Manager is very good

Avantages

Healthicity Compliance Manager is self-explanatory

Inconvénients

There is nothing bad to say about Healthicity Compliance Manager

Réponse de Healthicity

We're very glad to hear that you have no complaints! It’s great to know our software is meeting your needs. We’re here if you ever have questions or need support!

Bethany
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Built for Compliance

Publié le 05/06/2020

The system enables us to have digital incident reporting and document management as the fingertips...

The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing.

Avantages

I really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product. Also the software is multifaceted and contains auditing, training, and incident and document management. I find that preferable to having a different software for everything.

Inconvénients

Because they work to improve their product there are frequent updates which requires employee training/education. Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing. We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties.

cesar
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great

Publié le 18/02/2023

Avantages

great software made it really easy to use

Inconvénients

nothing much really enjoyed the process

Réponse de Healthicity

Thanks so much for your review, Cesar!

Chandler
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software, easy to use

Publié le 17/02/2023

Avantages

Very easy to use, I would definitely recommend to anyone

Inconvénients

no complaints about this software at all.

Sarah
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Healthicity Nitty Gritty

Publié le 20/08/2020

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put...

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put in the time to learn the program and appreciate the continuous improvement they are doing. I have had to The compliance training is quick and simple for our annual staff training.

Avantages

The set up and integration for the product was simple. The customer support is second to none. They are extremely responsive and helpful.

Inconvénients

The recent improvements in spring 2020 really helped make the software more functional; it was not user friendly at all before that time. I feel like you have to spend a lot of time in Healthicity to learn the tricks to use it to its fullest potential. Would be nice to have user groups to learn from other organizations on how they are implementing.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great tool

Publié le 05/11/2018

The support for Compliance Manager is phenomenal. The team responds quickly and is very knowledgeabl...

The support for Compliance Manager is phenomenal. The team responds quickly and is very knowledgeable!

Avantages

The availability to oversee a compliance program in one platform.

Inconvénients

Lack of adequate document management solution

Jared
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Compliance Manager is Awesome

Publié le 21/12/2018

I love Compliance Manager. This program has simplified and modernized our incident management and...

I love Compliance Manager. This program has simplified and modernized our incident management and auditing. The implementation was web based and included with the program. We are currently using Compliance Manager for our sanction screening for physicians only, but I hope to soon use it for all of our screenings. The support from the team at Healthicity is top notch. When I email them I have not had a problem go unanswered for more than a few hours. If I call on the phone the support team is friendly and always solves my issues in minutes.

Avantages

The program is easy to navigate. The boxes are color coded for easily identifying what needs to be a priority. The email reminders help to keep you on track, even if you are not in the program everyday. The sanction screening feature is one of the best features. Compliance manager will automatically screen for you every month. Incidents, assessments, and audits will be linked together and are just one click away.

Inconvénients

The only thing that I can say I didn't like was the time it took to build templates and lists. It was necessary for the program, but it was time consuming. Once it was done everything worked to perfection. Even though it took time, I know that it needed to be done.

Sherri
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

A work in progress with great potential

Publié le 21/08/2020

I feel like we experienced some growing pains at first but are seeing a light at the end of the...

I feel like we experienced some growing pains at first but are seeing a light at the end of the tunnel. There is potential for this to be a great system.

Avantages

I like the newest version of the incident manager. User friendly and easy to navigate.

Inconvénients

Cost, software glitches still being worked out. They are making great strides in improving the functionality, but it has been a painful process.

Sameh
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great application

Publié le 17/02/2023

Avantages

Easy to use, able to customize the options and pull reports

Inconvénients

None, I see this as a good application to try

Pii
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Healthicity is AWESOME!

Publié le 31/10/2018

Avantages

It has all the functions and capabilities we need to be in compliance.

Inconvénients

Nothing. The software is useful to use.

Brittney
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Ease of Use & Navigatoin

Publié le 31/10/2018

Healthicity allows us to streamline and easily track compliance training tracking, assign and track...

Healthicity allows us to streamline and easily track compliance training tracking, assign and track policy attestations, allows for anonymous reporting, and provides a variety of compliance resources and materials.

Avantages

Offers AAPC-approved compliance training, ease of tracking training completion & policy attestations.

Inconvénients

Navigation is not ideal (must archive users from each location, cannot easily pull training certs, cannot easily see who is locked out of training quizzes, unable to export location information, unable to set alerts for employee license expiration from the user profile, etc.).

Mary
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

ease of staying organized

Publié le 05/06/2020

It has been the most beneficial software to me with my company. The Help staff is always very...

It has been the most beneficial software to me with my company. The Help staff is always very prompt and fixing any issue's we have or any questions we come across they are eager to resolve the issue. Overall I am very satisfied with this software and it will only get better.

Avantages

I like that this software helps organize everything dealing with compliance. With the new updates being released soon it will be even better and easier to navigate, organize, and stay on top of daily tasks.

Inconvénients

So far the cons that I would list are currently being fixed so I don't think the Cons will be pertinent this go round.

NANCY
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Compliance Manager

Publié le 05/06/2020

This is the first time I've had a chance to actively use Compliance Manager. I've heard good...

This is the first time I've had a chance to actively use Compliance Manager. I've heard good things but once I've had a chance to use, I support our organization's use.

Avantages

The software is visually easy to navigate. It is easy to see the various fields and access the different training areas.

Inconvénients

Coding education could be more robust. As coding manager, I would like to see more education for our providers.

Marjohn
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Will be great... eventually

Publié le 27/12/2018

Avantages

Different features, customization ability

Inconvénients

NOT user-friendly, difficult to remember steps required to accomplish a seemingly simple task, labeling is often misleading

Elizabeth
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simplified our training and compliance

Publié le 05/06/2020

We are able to have everything in one location so when CARF comes out to do their reviews, we can...

We are able to have everything in one location so when CARF comes out to do their reviews, we can easily provide the necessary documentation.

Avantages

I like the one stop shop for tracking training modules, capturing signatures for policy updates and changes and being able to record and followup on critical incidents that occur. This is the first compliance manager that we have used so I really have nothing to compare it to.

Inconvénients

Notifying staff of their requirements has been a little difficult. I'm not sure if this is a software issue or user error.

April
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

CM

Publié le 21/12/2018

Overall, there have been ups and downs. My implementation team has been great which has helped me...

Overall, there have been ups and downs. My implementation team has been great which has helped me get through the more difficult times with the software. I am able to better manage my group using the software now though.

Avantages

I like that everything can be kept and handled in one place. I like the training features and the incident reporting features.

Inconvénients

I do not like the functionality of the Security Risk Assessment. I do not think that it is very user friendly for groups with over 30 locations and over 70 physicians, such as mine.

Nicole
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Compliance Review

Publié le 05/06/2020

Overall, it has been an excellent repository and tool to serve multiple functions.

Overall, it has been an excellent repository and tool to serve multiple functions.

Avantages

It is a great tool to organize resources, documents and manage as the 'source of truth.'

Inconvénients

No challenges yet. As a new user and admin, I want to obtain more training.

Matthew
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Compliance Manager

Publié le 05/06/2020

It does a practical job of collecting the documentation for compliance.

It does a practical job of collecting the documentation for compliance.

Avantages

There is not a lot of layers that you must traverse to get to what you need.

Inconvénients

The upgrade we are receiving looks to help this, but in the current version there isn't a lot of navigation or pertinent information that is intuitively set up to help users.

Joette
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

User Review

Publié le 05/06/2020

Good

Good

Avantages

Navigation around the website is user-friendly!

Inconvénients

I haven't had any inconvenient moments with this site

Ami
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis

Note globale

Publié le 20/03/2018