Avis clients sur Tithe.ly

Tithe'ly offers a seamless integration between multiple platforms to manage a church or non-profit.

They are constantly improving the integration between the mobile app and the desktop versions but this has not always been a smooth transtion. But the team is open to quick to hearing and resolving issues across platforms.

The member directory on the Elvanto side has a lot of options and works well. I think the volunteer management feature is a good inclusion. The online giving component is simple to set up and use.

There are a lot of features that are great inclusions but could be better. The Tithely Pay POS system is good but too simplistic; transactions aren't categorized on the back end, which makes it difficult for the accounting team. The volunteer management system feels overly complicated and difficult to manage. The language around the notifications and how they work is difficult for the staff to understand and has made it almost unusable for our church. The messaging feature has a lot of potential but seems to be missing some critical pieces, especially around the email blast features (couldn't embed a video link?) The sync between Elvanto and Tithely has been a gigantic headache.

Many features in one package. It was the main reason we went with Tithely. ChMS, Website, App, Messaging, Events, Media all in one place is a great option at a great price.

Some of the integration is lacking in capability. I would love to see more ease of use between all the different systems. The website is not as customizable as I would like, lacking some features that are standard on most other builders. When building a website, it can also be difficult to find where you want to be and how to create menus vs pages etc. Customer service has been the part i have been most disappointed with. We paid for the onboarding and yet now have heard nothing in a while and even when we reach out are left wanting more.

Quick customer service!
Gives the option for users to cover the fees incurred of their giving. Even though not every one opts in to this, it still is a major offset from those who do!
I also like that Tithe.ly breaks down what fees are associated to what giving.

I would prefer bulk payments to be processed after each service (twice a week). I only see the option of once a week. This is just a personal preference since I run the books twice a week.

The cost of setting up and running tithe.ly is exceptional.

I have nothing that I can say that has been negative.

We can schedule events using Tithe.ly events and have guests register at no additional cost. Tithe.ly media is a great resource for finding content to use in social media graphics, etc.

The giving flow for members is not the best. It can be very confusing to try and give, especially with Apple Pay or other digital wallets.

Tithe.ly Custom Church app is most useful for us to intergrste live stream, prayer wall, and online giving all in one place.

My least favorite feature is the admin side of things when switching from one program to another you have to login again.

I love that we can set up multiple types of funds - pledges, mission, unpledged giving, memorial fund, so that people can share how they want their gift applied to our budget.

It would be nice if there was a very easy way to set up a link directing people to give to a specific fund type. I think there is a way to do it, but setting this up is not obvious.

I love the giving features and how they are always improving their products. I am so thankful that the website features are modern and grabs the attention of everyone that gets on our website.

It would help if they would have video tutorials with the many questions that arise when it comes to make your job easier. If you have a question you have to wait for a response by email and sometimes they are not very clear on the help you need.

Once you're filled everything out all you can do is forget about it and not worried about giving your tide to the church they can sit back and relax

Not much everything seems to be OK with me

Within one family of software much of what a church needs is available. Also critical is their mission-oriented customer support.

There are some growing pains and a bit of over-promise not quite yet delivery on their next-gen CMS. We began with Tithely Giving - best-in-class and then Elvanto, a CMS that they bought and integrated. It's a good CMS and they have been working on improving the backbone to allow seamless sync'ing of the various products, but Elvanto is feeling dated now and lacking some love. For example, Tithely Messaging is good but not available directly from Elvanto, and Elvanto features not available yet to Messaging.

Easy to understand survey software and programming processes

Financial and banking management opportunities

Easy to use and it’s convenient for the time of giving to my church.

Nothing at all. It’s very easy to understand and convenient for giving.

The customer service is amazing and helped to implement the software system from our previous system. It didn't take long and they guided us through the entire process.

Remembering how to get to some reports and reconciling the deposits from breeze to our bank can me a little more steps than the last system. But not a deal breaker!

Membership management is a great feature as well as the mobile app and donor tracking

ChMS cones with an image library that is low quality

As the secretary, I appreciate the ability to track all giving. It is a very user friendly program.

I have been using this program for four years and cannot think of anything about this program that I do not like.

Our parishioners love that they can set up a recurring donation/pledge amount and not have to worry about it. We love the ease of reporting and organization.

The only issue we have is that the notification emails don't give any details and sometimes the website is very slow to load.

We like tithely because it includes a wide array of needed church management in giving tools. It will be more and more accessible as the platform is improved.

Currently, some features are difficult, including some abilities of finding the church one wants to give to. Also, adjusting recurring giving forces one to cancel current amount and set up a new amount/ account. It shouldn't be this hard.

It is incredibly easy to set up and maintain this software. It's user-friendly on both the administrator's end as well as the user's end.

Being able to customize end-of-year statements would be beneficial to our organization. But that is minor.