Avis clients sur Focus Contact Center

Focus Contact Center

Logiciel de contact client et pour call centers Focus Contact Center

5/5 (4 avis)
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High quality system

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/01/2017
Provenance de l'avis

A multi-channel contact center software and customer service application that caters to all needs of modern businesses – phone, live chat, text, e-mail, web forms and more. Easy to use, quick deployment, good technical support. Customer service has become easier.

Avantages

- easy to use interface
- scalability
- friendly API

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
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All-in-one contact center platform

Publié le 12/01/2017
Provenance de l'avis : Capterra

The Focus Contact Center software is easy to use and implement, very functional and innovative. Plenty of features, a really intuitive administrative console and very competent IT support made us choose the Focus Contact Center communication platform. We have cut down on service time and improved the quality of service.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

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Best solution !

Publié le 13/01/2017
Provenance de l'avis : Capterra

Focus Contact Center gives a lot of features and is really very easy to use. You need only a web browser and internet connection to work, you can use any phone. Deployment is very fast. If you want to improve customer service, check out this solution.

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Rapport qualité-prix
Simplicité d'utilisation
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Smart Call Center Software

Publié le 21/10/2016
Provenance de l'avis : Capterra

Multi-channel call centre software and customer experience application - feature-rich, intuitive, flexible, easy to deploy and manage.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client