Avis clients sur ReportGarden
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73 avis
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good for digital marketing campaign reports
Publié le 01/06/2021
Avantages
It has widgets with colourful graphs, it allows to add images, the admin can extract data from call tracking tools, Analytics and GMB and create a report. I use it weekly for SEO campaign reports as well as Google and FB ads reports
Inconvénients
The GMB widgets usually can show data for the last 18 months. If someone wants older data it has to be added manually.
Also I would prefer if they could offer more variety in table colours
- Secteur d'activité : Édition
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ReportGarden Alleviates Reporting Headaches
Publié le 28/06/2019
Overall, I've been very happy with and have recommended Report Garden. The ability to bring...
Overall, I've been very happy with and have recommended Report Garden. The ability to bring multiple reports together in a single interface has increase productivity and provided a more open communication flow with customers. Very nice product.
Avantages
Ease of creating reports
Ease of creating different visual elements from reports
The ability to combine multiple reporting tools into a single interface
The ability to allow customers in to view reports on deman
Inconvénients
The ability to control page layouts. I'd like more control here
Some times advanced filtering is a bit hard to use
Alternatives envisagées
NinjaCatPourquoi passer à ReportGarden
Cost played a factor and I also felt ReportGarden was easier to use and configure.- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Easy To Use But Limited Functionality
Publié le 28/06/2019
Very good for a smaller volume of clients. After that, the process starts to feel relatively manual...
Very good for a smaller volume of clients. After that, the process starts to feel relatively manual and difficult to keep up with. The more the platform can cater to a larger volume of clients, the better.
Avantages
Very easy to use overall. Setting up reports & widgets takes seconds and linking accounts is incredibly simple. Custom calculations were a great recent addition, as well.
Inconvénients
The level of full customization is a bit limited. And the ability to use this software with a large volume of clients is where the experience becomes a bit more strained. Setting up reports for hundreds of clients takes a lot of time, and building a customized report out from scratch is incredibly time-consuming.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Google Analytics Reporting
Publié le 03/07/2019
Avantages
The Report Garden support team are very quick to respond to questions. Before getting Report Garden, would manually put together Google Analytics reports for my clients by taking screenshots and explaining what everything meant. With Report Garden, I can generate my report in 5 minutes and it looks very professional with my logo and client's name. It was a bit of a learning curve, but once I got my workflow down I can knock out my reporting in no time.
Inconvénients
I think the thing I like least about the software is the price. I know Report Garden offers so much with their subscription, but I only use the Google Analytics portion and it's pretty expensive each month.
Alternatives envisagées
DashThisPourquoi passer à ReportGarden
I thought ReportGardens report templates looked more professional than the other and the workflow was much easier and more on par with what I needed.- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
ReportGarden White Label Dashboards are essential for our agency
Publié le 19/07/2019
Avantages
We love the templated dashboards that we can easily adapt for any new client we bring on.
We also automate all of our weekly reporting with the platform.
The best part of this platform is it seamlessly integrates with the services we use at our agency - Google Ads, Analytics, Bing Ads, Facebook Ads, LInkedIn Ads, Twitter Ads, CallRail and more. It's why we chose it over competitors - it has the most robust selection (and is affordable)
Inconvénients
The UI is sometimes challenging for placing new modules on the dash. The drag and drop features could be improved.
Alternatives envisagées
AgencyAnalyticsPourquoi choisir ReportGarden
Not robust enoughLogiciel antérieur
Google Analytics 360Pourquoi passer à ReportGarden
Affordability and more integrations- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One Stop Reporting Shop
Publié le 07/08/2018
Our overall experience with ReportGarden has been phenominal. When we signed up, our representative...
Our overall experience with ReportGarden has been phenominal. When we signed up, our representative organised a call where they went through all the details, how to create new templates, generate and schedule reports and even provided us with training documents to go through and familiarise ourselves with ReportGarden. ReportGarden has saved us countless hours in generating reports, a. that look great and b. include all key information in campaign performances.
Avantages
Report Garden has solved a lot of reporting problems and time we have had in the past. Generating reports for our Facebook campaigns are simple and one thing we loved is the ability to create your own template and white label the reports so when the client sees them, they do not know the software we are using. The most important or feature that we love the most is the schedule functionality, we can schedule weekly reports to our clients and client services teams with basic information on how the campaign is performing and this can then be made into an end of campaign report so when the campaign finishes, the client has data across all aspects of the Facebook ad.
Inconvénients
The only thing we dislike about the software is that the reports page can get very messy if you have weekly campaign reports being sent out, the previous weeks campaigns do not get deleted but they just continue to generate new reports in the report list. It can get messy but not a deal breaker.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Decent Reporting Software but Tedious at Tmes
Publié le 30/11/2018
Report Garden allows the sending out of scheduled, cross-platform reports which saves time and make...
Report Garden allows the sending out of scheduled, cross-platform reports which saves time and make sure everyone stays informed.
Avantages
ReportGarden is a relative newcomer to the digital marketing reporting scene. If offers the ability to report on metrics from Google Ads, Facebook and other propriety data. The widgets available for reports give the ability to make the output files as simple or as full featured as they need to be. The best part is the ability to report on data from Google Sheets and add custom calculation to automated reports.
Inconvénients
Configuring each report can be a slow, tedious process if every report needs to be different. If the report contains multiple widgets, and all of them likely will, you will have to customize each widget in most cases to achieve the data output you need. The platform can also be pretty slow when waiting for data to refresh.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It works and saves a bunch of time.
Publié le 02/04/2021
Avantages
It pulls in data from everywhere you need it to – Search Console, Analytics, Google Ads, Facebook, etc.
Inconvénients
I didn't use all of the features. It has budgeting, SEO and proposals. We only use it for reporting.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Reporting tool for SMEs
Publié le 27/01/2022
I was happy with that until it was bought out by TapClicks and thus choose to go to the most...
I was happy with that until it was bought out by TapClicks and thus choose to go to the most advanced tool.
Avantages
Generic Reports but very helpful customer care.
Inconvénients
My main concern was Instagram reporting. Not so advanced tool.
Alternatives envisagées
SupermetricsPourquoi passer à ReportGarden
The price was the main reason- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to use, comprehensive platform and great customer service manager
Publié le 30/01/2024
It's a great tool for reporting, so easy to use. [sensitive content hidden] has been an absolute...
It's a great tool for reporting, so easy to use. [sensitive content hidden] has been an absolute star with helping out and teaching us how to link sheets, add widgets. it's been great working with her.
Avantages
Love the use of real time data and how easy it is to add widgets. We really love the support we get from [sensitive content hidden] through all the templates we've created so far.
Inconvénients
sometimes data doesn't pull through and it would be good to copy tables from one report to another
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best Reporting Software on the Market
Publié le 27/02/2019
AMAZING. I refer Report Garden to everyone, personal and professional, that I think would find it...
AMAZING. I refer Report Garden to everyone, personal and professional, that I think would find it helpful and useful. It's helped our company grow immensely and put ourselves in the top tier of NYC Real Estate Marketing.
Avantages
EVERYTHING!
From the customer service team down to the ease of use, Report Garden gives you all the tools you need to serve (and overserve) clients from Day 1. Software easily allows you to attach all data entities and then makes it very simple to create easy-to-use templates and reports that are all designed well, interactive, and allow for easy customization within slideshows. Our clients LOVE our visualizations and ability to create bespoke analysis within the tool.
Inconvénients
Just wish there were more visualizations for geographic (tighter windows rather than just countries) and also wish there were more options for overlay charts. Easy to find workarounds. The most difficult part of Report Garden is trying to set up a Google Sheet to sync with the system. I just wish it was more automatic in that way.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
2022 Reporting
Publié le 29/03/2023
Some options are not compatible with the platform like adding some metrics that are not supported...
Some options are not compatible with the platform like adding some metrics that are not supported from the API's. Platform is easy to use and the support is excellent!!!
Avantages
Product is easy to use, support is excellent and the pricing is normal.
Inconvénients
Some features are missing and some reporting options could be improved
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Social Media Reporting Software
Publié le 03/07/2019
Report Garden creates usable, visually pleasing reports which I can either distribute in PDF format...
Report Garden creates usable, visually pleasing reports which I can either distribute in PDF format or show "live" via client dashboards.
Avantages
Great software to set up both live and periodic reporting for paid and non-paid social media. It's easy to use and modify. Plus, it produces excellent reports with choices of pallets and settings. Highly customizable.
Inconvénients
I would like to see more static (persistent) settings, such as a "last month" setting that remains constant, versus changing to an absolute date. I also would like to see "page breaks" to assist in outputting PDF documents.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great customer support
Publié le 12/07/2019
Overall I really like the platform. The ease of use and customization we're able to achieve is what...
Overall I really like the platform. The ease of use and customization we're able to achieve is what drew us to the platform.
Avantages
I love the customer support. They can take a little to get back but have been able to resolve every question or issue I have raised. I believe they would benefit immensely from a live chat.
Inconvénients
We work with a couple smaller softwares that they do not have a direct APi with . It's not a massive deal but some of the larger companies like Hubspot and Salesforce do have the integrations for their reporting platform. They have all of the major API though and work well. Just not some of the smaller less known softwares. For example you cannot pull in a LinkedIn Video ad example like you can a Facebook Video ad.
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Report Garden is great for Digital Marketing reports at a reasonable price.
Publié le 16/09/2017
Avantages
I have utilized Report Garden on and off for the past two years. It's an excellent platform for running digital marketing reports on social media, search optimization and PPC - all in one place. If you are a digital marketing generalist or consultant, and you don't want to invest in three separate reporting tools, Report Garden is the way to go.
Their system can provide you, and your clients or team, with dashboards focused on Adwords, PPC, SEO, social , Twitter, Facebook, LinkedIn and Analytics. The reports are clean, neat and easy to read.
The ability to schedule your reports and create client specific dashboards/portals is key to it's usefulness in digital marketing management.
Inconvénients
The only con with Report Garden is that like many services that attempt to provide a one-stop shop for a myriad of features, it's not as detailed/flexible as those SaaS providers who focus on doing one service and doing it really well (i.e. SEO reporting). Again if you are a consultant or a generalist, that may not be such an issue. However, if you are a specific type of agency - social media, SEO, etc. - you may not find everything you need under this one hood.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
It gets the job done
Publié le 04/07/2019
Avantages
I like the ease of building out reports, and that those reports can be synced across accounts.
Inconvénients
I would like a more graphic/stylish look to the report.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software!
Publié le 19/09/2018
Very happy with the product, and recommend regularly.
Very happy with the product, and recommend regularly.
Avantages
Easy to build off of and the automation is crucial.
Inconvénients
We don't use a lot of the features but focus on the core ones. In some cases you are paying for more than you need but I believe they have custom packages to avoid that.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
GREAT and easy to use reporting tool
Publié le 22/03/2023
Avantages
The customer support team is incredible. They are always willing to help and provide a lot of value.
Inconvénients
Reports sometimes will not be 100% due to API limitations and one or two glitches but nothing impactful.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great Product, Could Use Some Updating
Publié le 12/07/2019
ReportGarden is a great platform that we use weekly. It saves us a lot of time when reporting PPC...
ReportGarden is a great platform that we use weekly. It saves us a lot of time when reporting PPC performance to our clients. That said, I think the platform needs some updates. It's only a matter of time until a competitor comes around and does it better.
Avantages
- Very comprehensive tool with a lot of functionality.
- Automated, scheduled reporting is very useful and saves us a lot of time.
Inconvénients
- UI/UX has been the same for several years. Is a bit clunky and could use updating.
- There are a decent amount of bugs that we encounter.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Overall good product, but just a couple of bugs
Publié le 28/06/2019
Overall, I've had positive experiences. Customer service is always helpful and does their best to...
Overall, I've had positive experiences. Customer service is always helpful and does their best to resolve any issues quickly.
Avantages
The software has a lot of features and allows me to combine a lot of data into streamlined, easy-to-read reports for my clients.
Inconvénients
The software can be a bit buggy sometimes. Adding and removing connections can be a pain at times. Re-activating a connection takes hours on end.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use
Publié le 10/03/2017
ReportGarden is just so easy to use and the staff are always available to help. They are alway...
ReportGarden is just so easy to use and the staff are always available to help. They are alway listening to our feedback and have referred a number of other agencies to use it. Thanks
Avantages
Easy to use
Inconvénients
Nothing really
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Tons of capabilities, some eccentricities
Publié le 03/07/2019
Overall we've had a very positive experience with ReportGarden. It has improved the product we...
Overall we've had a very positive experience with ReportGarden. It has improved the product we deliver to our client by allowing us to show them a more holistic, big-picture perspective of their accounts and consolidate reporting into one place. While there are certainly small tweaks I would make to the way the interface functions, overall it meets all needs without crossing into extravagant price range.
Avantages
ReportGarden has such a broad range of capabilities, and can pull in so much data from so many sources. We use it primarily for reporting, and while other programs had limited capabilities when it came to pulling in certain data sources and certain metrics, ReportGarden has it covered. There's really nothing we can think to report on that we are unable to pull into ReportGarden.
Inconvénients
At times the interface, while not bad, works a bit differently than you would expect it to. There are certain functionalities that work a little unconventionally and you have to adapt to that, making the learning curve a little steeper than it needs to be.
- Secteur d'activité : Banque
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Reportgarden is best reporting tool
Publié le 05/02/2020
This tool saves a lot of our time as it has made reporting immensely easy
This tool saves a lot of our time as it has made reporting immensely easy
Avantages
We have been using this tool in our marketing department and we are really happy with this tool. It helps us to easily create reports for our online & social media compaigns. The user interface of this tool is excellent and we can even download the PDF reports and send it to our higher management. Moreover the templates it provides are of great quality that help us to do reporting part exceedingly well.
Inconvénients
This tool is the best reporting tool we tried in past few months and it provides comprehensive and accurate reporting like this tool
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Report Garden is a Godsend!
Publié le 16/03/2017
Prior to using Report Garden's services for our agency, I was pulling data manually from Adwords...
Prior to using Report Garden's services for our agency, I was pulling data manually from Adwords and Google Analytics. I dreaded the nd of the month because reporting was such a hassle but now with Report Garden, I can pull reports within minutes to our team leads. Also, the amount of time I save on pulling reports allows me more time to focus on analysis instead of pulling numbers. This is a great benefit to our clients since they see an increased ROI of their SEM campaigns. Also, RG's customer support is quick, knowledgeable and they always respond and follow up with any queries or problems we might have. No question is small! Great job, RG!
Avantages
ease of use. nice looking reports!
Inconvénients
sometimes a little slow. interface a little clunky. UI needs a makeover. feels outdated
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super Report Tool
Publié le 03/01/2023
All the monthly report scheduled and easily done
All the monthly report scheduled and easily done
Avantages
Easy way to implement multichannel reports with an easy interface.
Inconvénients
When you copy a block, the drag and drop is not so easy to use (you can move up and down the block with the arrows)