Avis clients sur Teramind

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3.

The support is definitely knowledgeable in regards to their product which I can appreciate.

Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information.

The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information.

Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work.

These tools allows me to detect waste of time by employees and wasting company resources.

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support.

There is a need to improve:
Remote controlled graphics.
Speed and delay time.
Enable, choice whether to notify the user about remote control or not.
Transfer file to remote control screen.

I think there should be several different price packages,
To enable selection when not all functions are used. and by that allow to reducing costs.

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.

On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around.

It's easy to install, access, and monitor client PCs . This is a mature and feature-rich solution for on-premise and remote user monitoring. It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored. Customer support is easy to contact via the website (chat feature) or email.

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues. This is a somewhat more expensive solution than others we researched, but it also has the most features.

1. the dasboard is frendly.
2.-Creation of policies and rules is very easy.
3.-the time worked and the log's is easy to see.

1.-I did not see if you can take the alert system to an email.
2.-I ask, the log's could be stored in a SIEM (Security Information and Event Management)

The software gives me a peek into the day of a user that needs monitoring

It is a little clunky, A little hard to navigate through.

Teramind has been of great help to some of our sub-departments. Tracking and monitoring employee activity has never been easier. With our busy schedules and constant distractions, it is important to keep track of progress and how things are going with every one on the team. Teramind also provides extensive
user behavior analytics, which is another great feature we periodically use.

Not many negative things I can say about Teramind at this point. Make sure to use a good connection.

The system offers a very proactive and detailed monitoring platform which quite frankly, is absolutely fantastic. We use lots of monitoring systems such as email motoring and IP monitoring however, since we've started using Teramind we have no need to switch between different systems, Teramind monitors everything from emails to websites and keystrokes.

The system is rather complicated to install, and small changes to the computer can sometimes cause the system to stop monitoring however, the tech team are always on hand to help out.

It is as easy as setting up a new email address. Rest is all done on a few clicks.

Support system is what should be for every company. Highly recommended for everyone.

There isn't anything i found to be of a con. So far I am satisfied with the company.

Very easy to use, though a little fiddly to get working (need to pinhole firewall and add AV exclusions in my case). Installation itself is dead simple, but getting it to report needs those aforementioned, at least in my case. The data that it gathers and the reports that you can get are excellent, management is easy. Very difficult to find software that does PC monitoring and gives you the data you need in an easily accessible way with minimal, simple configuration. Best option I have found, certainly.

A bit expensive for the sort of deployment they are thinking of (permanent, corporate). Acceptable for my uses though, which are probably more common (temporary, individual). The support is also a bit lacking - chat/email only and can be slow or needing multiple prompts for communication. I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why. I have asked and received no response from their support staff, which was irritating.

Great reporting capability and very easy to install and setup.
The ability to get email notification reports really help you to stay on top of your employee's.

Keylog and screen video the dashboard is clean and easy to use. The reporting features are top notch. Ranks high compared to other software. We were looking for something like this to help figure out what our users are doing at work with their computers and with the network. This product has done a very good job in helping understand what people are doing while at work. I would recommend this product.

Cost for cloud console is high, I have had to contact support for a question in chat and was never answered.

Teramind was one of the first monitoring tools I used and I am truly delighted. It works well, it has a very good global trackin, and many functions within its platform.

I did not finish delving into the employee section, since I found a fairly complete tool in this regard.

We like the ability to view staff productivity and performance, we not only utilise this internally but for our customers. The video capture feature is useful in our industry as we utilise this for forensic evidence.

The rules can be a bit of a hassle to setup, not having a clear guide on how these should be set up can delay the install process.

Easy to use and monitor activities, I like the privacy features of the software as well
Performance review is easy as well as tracking activities done hence improve productivity

The costing for five user for my small organization, they can increase number of users or consider the chargers. We can get a free version for 30 days so as to recommend the s/w to others

Very simple and straightforward to install and use. No problems with firewalls or whatsoever. It simple works!

It is a little bit expensive, I would suggest to have an entry level price mode with a basic fee per agent and limited to one week data, and then pay more if you really need to store longer periods.
In any case is the best product in market.

Ease of use without personnel knowing it is being used, unfortunately as business owners this is sometimes crucial. The programme was easy to install and easy to use with so much information on what the personnel is doing. We used it daily to determine what the problem is in our office with production.

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.

User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.

Real time remote control does not work very well as it works too slow.

Setup process is fantastic. Monitoring is exactly what I need to see. Very detailed. It just works!

Theres really nothing bad I can say. I mean the price is reasonable...wed all like to save more money of course but I think its fair. Maybe promotion is the only thing I can see being less than desirable?

Teramind DLP is awesome. We are very happy to have it. The most all-in-one monitoring and SECURITY system if you know what are you doing. Thank you

-Simple to use
-Powerful policy & rules editor
-Smooth user experience

Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?

Easy to identify and monitor possible threats.
Teramind is useful in monitoring employees efficiency at work.
Its security features are useful in providing real time access to users activities by providing alerts and warnings thus ensuring a firm operates smoothly.

Requires sufficient knowledge to use this software incase its features are updated.
Quite challenging when setting up this software.