Avis clients sur AvidXchange

La possibilité de consulter nos factures et nos paiements en un clic. Désormais nos fournisseurs reçoivent leurs paiements plus rapidement grâce aux moyens .

Parfois il n'est pas évident de modifier les informations sur certains fournisseurs

Very easy to set up and use, great customer service. Quick and easy to learn.

Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.

its link with our accounting system is very helpful and makes our life easier

slow payment process, no ACH option, also, we would like to be able to stop emails the approvers

I believe the user-friendliness and the weigh lifting it does on our Accounting department is what I most like about AvidXchange. It is easy to use and easy to navigate through the site. Also, the Avid Utilities feature is definitely a must have, that way you don't have to worry about getting late fees on your utility bills.

I don't have any cons at this moment. I believe in continuous improvement and finding new and better ways to make the product more valuable. I believe AvidXchange is doing a good job so far. One item that would be good to add is to provide more training support and to have a more broad communication to the people who have access, especially when the system is encountering technical issues.

very user friendly and accurate accounting software for processing invoices-

Vendors no longer have to provide you with paper copies of invoices that get sent in, the vendors can send their own invoices in and they can be approved through the dashboard. AvidXchange allows our company to process payments easily and conveniently.

I do not really have any complaints about AvidXchange. I think that there could be improvements on the Dashboard, but not a complaint.

Love having access to pay bills directly from my computer.

Vendors having concerns with changing their payment request.

I like the ease of using Avid, it is easy to upload invoices and approve them in the system.

If you are new to AvidXchange, then it takes some time to learn the system like it took me when I started using it over 2 years ago.

I loved the ease of use, as there was a low learning curve. The process of invoicing is efficient from start to finish. It gets the job done and I would recommend this program to anyone looking for invoice processing software.

Searching for the status of an invoice can sometimes be a challenge. From my experience, searching by name hasn't always been enough when I didn't have any further information. I would recommend a shortcut to invoice searches.

AvidXchange and AvidPay have been an amazing addition to our company. A process that used to take hours for numerous positions to implement, has now been dwindled down to just 1 person a little every day. It made it so our company has been able to streamline accounts payable. The ease of the software and the unbeatable customer service was crucial to the implementation. The onboarding process was smooth and we had people helping us every step of the way. Integration with Quickbooks was done successfully, and even when we hit a few bumps along the way, their team jumped on it and got it done.

Honestly, everything is great. The only improvement I could see is a better search tool for AvidPay, more like the invoice search tool, as the current one takes a bit to figure out. That being said, the great customer service from [sensitive content hidden], made it so we learned how to use it correctly.

Tracks everything in one place. Need a receipt? It's there. Wondering how much staff spent on travel? Its there. Did you pay that invoice? Find out.

Like any new system, it takes a little while to get over the learning curve.

I like how easy it is to track invoices and view invoice history.

The new Capture feature. I prefer the older version of uploading and indexing the invoices.

The platform is easy to use and navigate. It isn't hard to search for what you need.

The process of entering AP is easy.

I don't like that I have to email AP to be entered. I would prefer to be able to upload it myself and have it readily available. Or, at least have the option to upload AP directly to Avid when it is urgent.

I don't have as much access in Avid as I do other AP platforms and it can be frustrating when I have to change something on an invoice. For example, if the amount was entered incorrectly, I have to comment to have someone change it, instead of being able to change it myself at that moment.

Avid is user friendly and makes coding and approving invoices a simple process. The search feature for looking up invoices is easy to use and allows you to find historical information quickly.

There isn't anything that I find difficult about Avid. I've used it at several different companies that I have worked for and whenever I find out they use Avid for AP, I am pleased because I know it will be easy to use.

The overall system is very user friendly and easy to use. I like that it is integrated with MRI and helps us go paperless. It is also easy to search old invoices.

Customer service wait times may vary depending on if you call or use the online function.

I love that I can email in an invoice from anywhere!

I hate that I'm not able to edit the invoice once it's been uploaded but I think I may just be blocked.

I love the fact that it is easy to use and self explanatory. They got out of their way to ensure your experience is smooth. Even if you are a newbie to the software, it will be very easy to maneuver.

I currently do not have any cons for Avid. It has been very user friendly.

It is easy to use. Availability is good.

support is not that great. Take days to get sometime reply back.

The ease to see and approve invoices was a huge help.

I never could figure out how to get live time notifications

Easy to use & easy access to Invoice & Invoice history.

Data doesn't automatically populate until the segment option in AVID is selected