RingEX

4,2 (1 201)
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Système téléphonique pour entreprise basé sur le cloud pour les employés utilisant des appareils BYOD

Note globale

4,2 /5
(1 201)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,2/5
Support client
4,0/5

81%
des utilisateurs recommandent cette application
Classer par

1201 avis

Hermann
Hermann
Note globale
  • Secteur d'activité : Développement et commerce international
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logiciel de téléphonie

Publié le 12/11/2023

Avantages

Ce logiciel est très efficace et rapide en ce sens que tu peux enregistrer plein de tes communication appel , c'est un logiciel vraiment efficace.

Inconvénients

Pour le moment je n'ai pas d'inconvénients pour ce logiciel.

Réponse de RingCentral

Hey Hermann, the Review Team appreciates your great review! If there is anything more you would like to share with us, email review@ringcentral.com, and we will do our best to improve your experience.

Joyce
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Meilleur application pour les réunions en ligne

Publié le 13/12/2022

Ce logiciel me permettait de prendre le temps de noter des eéléments lors e mes conversations...

Ce logiciel me permettait de prendre le temps de noter des eéléments lors e mes conversations téléphoniques avec mes supérieurs.

Avantages

J'ai vraiment apprécié ce logiciel, efficace pour mes réunions en ligne avec mes collaborateurs d'autres pays. Ce logiciel nous donnes la possibilité de réécouter des conversations téléphoniques si un détail nous avait échappé.

Inconvénients

Ce logiciel coûte cher mais vaut quand même le coût d'être utilisé. Le support technique ne s'engage dans la résolution de certaines interruptions. Vous êtes en temps record éjecté de l'application. Ce support technique devrait être revu.

Suzi
Suzi
Note globale
  • Secteur d'activité : Semi-conducteurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Program very easy to use at a very accessible price, I love it.

Publié le 12/04/2023

RingCentral has integrated numerous modes of communication into a single app, each of which may be...

RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.

Avantages

RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users.

Inconvénients

The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general.

Bob
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic Voice Over IP phone system

Publié le 12/12/2023

Avantages

Great product works like a charm, I use this product daily along with almost all of my customers. The overall easy use of this product makes it 5 stars. I have a few clients who have the most basic computer skills that mastered and love this product.

Inconvénients

I wish there were a few more features available when it comes to voicemail such as sharing a saved voicemail with another user outside of ones company.

Réponse de RingCentral

Thank you for taking the time to share your positive feedback about our VoIP phone system! We're delighted that you find RingCentral MVP a fantastic product that works seamlessly for you and your customers daily. We also appreciate your insights into the user-friendliness of our product; we're happy to hear that even clients with basic computer skills find it easy to use!
Your feedback on the voicemail features is valuable; we encourage you to explore our ideas portal. Here, you can share your ideas as well as engage with ideas submitted by others. The ideas portal can be accessed here: https://ideas.ringcentral.com/, or you can access it on the mobile app by selecting your profile photo and scrolling down to Suggest a feature.

We're here to ensure that your experience with RingCentral remains excellent; if you want to share more, please get in touch with us at review@ringcentral.com. Thank you for choosing RingCentral; we look forward to continuing to meet your communication needs!

Raj
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Can find better value elsewhere

Publié le 12/02/2024

poor, Always had the issue of tying to get through to customer service and it was not a convenient...

poor, Always had the issue of tying to get through to customer service and it was not a convenient experience. 1/2 hour to 1 hour hold time is not good for service.

Avantages

Nothing that is outstanding, used a fax line for small business and it worked well, issue was the price increases. Year over Year they wanted me to pay $275 or so from 120 bucks. I did not think that was fair. Gave them an opportunity to lower price and they refused, hence the change to another company

Inconvénients

getting through the customer service line for simple inquiries was impossible.

Réponse de RingCentral

Raj, the Review Team apologizes for any inconvenience you experienced regarding our pricing and customer service. We strive to provide fair and competitive pricing while delivering exceptional service.
If you would like to continue this conversation or if there is anything we can assist you with, please don't hesitate to email us directly at review@ringcentral.com.

Tina
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Great for managing faxes!

Publié le 06/03/2024

Overall, this is a good product and easy to use.

Overall, this is a good product and easy to use.

Avantages

Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely.

Inconvénients

Unable to add all accounts without logging out and back in.

Allen
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review For RingCentral MVP

Publié le 08/03/2024

Pretty awesome and amazing and I would recommend that RingCentral to all of my friends.

Pretty awesome and amazing and I would recommend that RingCentral to all of my friends.

Avantages

I like RingCentral MVP because this is an all-in-one unified communications app for businesses. It provides messaging, video, and phone solutions in a single, unified application.

Inconvénients

One least likely thing about that the mobile app RingCentral MVP integrates well and gets the job done, it can sometimes lag and be a bit clunky.

Danielle
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

RingCentral for the remote worker

Publié le 30/01/2024

Avantages

I love that I can use my ring central number instead of my work or personal cell phone number to reach clients. Since I work from home, I do not want clients having my personal or business number and ring central allows that. I can call a client via ring central and if they call me back it is through that number. Another great feature is setting do not disturb hours so that calls will not come in after business hours based on time zone. I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both.

Inconvénients

Nothing at this time, using this feature is a great resource to remote workers.

Réponse de RingCentral

Hey Danielle, the Review Team appreciates you sharing your positive experience with RingCentral! We are proud that our platform has been a valuable resource for remote work, offering the flexibility to use your RingCentral number and maintain professionalism. The 'Do Not Disturb' feature and the ability to answer calls on your mobile phone or computer are designed to enhance your work-life balance! If you have questions or want to share more about your experience, please email us at review@ringcentral.com. Thank you for choosing RingCentral!

Justin
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Paralegal Review of RingEx

Publié le 18/07/2024

Avantages

The digital aspect of the office phones. With the phone being connected to the computer, it is very reliable. The digital fax is also very convenient when having to send large faxes.

Inconvénients

It is inconvenient not having a local area code number.

Sabrina
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

why we like ringcentral

Publié le 24/04/2024

Avantages

That we can integrate it our customer service website so that the calls link together

Inconvénients

that it does not always show the caller id

Flamur
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Program extremely simple to use at an entirely open value, I love it

Publié le 09/05/2024

Avantages

RingCentral MVP joins every one of the major prerequisites for viable correspondence into a solitary program that sudden spikes in demand for your own PC. Inside a solitary connection point, I'm ready to screen and answer approaching calls, instant messages, faxes, and immediate messages from different clients.

Inconvénients

The principal change from utilizing a conventional work area telephone to a work area application is one of the downsides of RingCentral MVP. Regardless of where you take your PC, you can now accept your calls with you. Despite the fact that getting accustomed to it requires a smidgen of investment, the experience has been positive overall.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Ring Central Review

Publié le 07/11/2023

Avantages

I like the multiple functions of the system that act as a real telephone.

Inconvénients

Some functions don’t operate easily and can hinder work communication. Changing the settings doesn’t always improve the problems either.

Réponse de RingCentral

The Review Team appreciates your feedback! We would love to assist in improving your experience however we can. Please email us at review@ringcentral.com. Thank you!

Jon
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

MSP Use Case for RingCentral

Publié le 28/07/2023

Overall, our experience both using and reselling RingCentral has been very positive. Our staff and...

Overall, our experience both using and reselling RingCentral has been very positive. Our staff and clients use these products daily and while we do need to work through occasional issues, these are more often training based than product issue based.

Avantages

We both use and resell RingCentral. Our self-use is for our IT Service Desk support number and this works wonderfully. It provides us the flexibility to be out in the field and still receive calls from our clients. The medical practices that we've migrated to a RingCentral phone solution find great value in the additional features beyond just a plain old desk phone. These include faxing, SMS messaging, video conferencing, call analytics, etc..

Inconvénients

There are times where it can be difficult to work with the RingCentral sales team and support teams. That said, if you are patient and persistent with them you can almost always reach your end goal.

Alternatives envisagées 

8x8 Work et Vonage Business Communications

Pourquoi choisir RingEX 

Legacy products that are going EOL.

Pourquoi passer à RingEX

Ease of access and initial setup.

Réponse de RingCentral

Jon, the Review Team appreciates your valuable feedback. Thank you for taking the time to articulate your positive experience with our product. If you would like to continue the conversation, do not hesitate to email us at review@ringcentral.com!

Chris
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great VOIP office system

Publié le 22/12/2023

RC has been a great experience. I've tried a few VOIP services and landed on RingCentral with no...

RC has been a great experience. I've tried a few VOIP services and landed on RingCentral with no plans of moving.

Avantages

RingCentral has a great phone/desktop app that allows for great management.

Inconvénients

I wish all users could text from our main number.

Réponse de RingCentral

Chris, thank you for your positive review; the Review Team is proud that RingCentral has been a great experience for your office communication needs. We appreciate your feedback, and if you ever have further information you would like to share, please don't hesitate to reach out.
We appreciate your business!

Lisa
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Access your office phone from anywhere in the world with the phone App.

Publié le 19/06/2023

I've loved using Ring Central. It's easy and accessible to handle any business necessary without...

I've loved using Ring Central. It's easy and accessible to handle any business necessary without the need to get my personal phone number involved. Ring Central also receives faxes from my company just by using the App.

Avantages

I love that I can be anywhere and make or receive calls on the App without having to use my personal cell phone number.

Inconvénients

I honestly don't have anything negative to say about it.

Roody
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Advanced Telephone System for the Contemporary Era

Publié le 14/06/2023

I must say, RingCentral has been absolutely amazing for me! It's been my go-to communication system...

I must say, RingCentral has been absolutely amazing for me! It's been my go-to communication system for the past 2 years, and it has truly been instrumental in helping me reach my recruitment goals. The versatility of RingCentral is unmatched — I can effortlessly send bulk texts, schedule meetings, and make calls all in one place. Plus, what really sets it apart is its ability to verify if the numbers I'm texting are accurate. Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead of other platforms. One of the greatest perks is that you can use a single number to make calls worldwide, or even obtain a new number to expand your business across different countries like the USA, UK, and more, all from comfort.

Avantages

Unrestricted complimentary calls within the United States and Canada, Text transcription of voicemail messages, Global telephone communication, as well as Conferencing facilities.

Inconvénients

Restrictions in terms of character count for written communication via short message service (SMS).

Aleksandar
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An alternative for a phone number for freelancers

Publié le 02/11/2023

We tried different call applications but this one was the best! I am working as a freelancer with...

We tried different call applications but this one was the best! I am working as a freelancer with US based company, and this application gave me freedom to call, receive calls and voice mails and get done my job very fast and easy. Easy to set up.

Avantages

Inliked the voice mail option, since I am working in a different time zone, remotely.

Inconvénients

Nothing major, just sometimes I need to re-log in.

Réponse de RingCentral

Hi Aleksandar, the Review Team appreciates your feedback! If you would like to share more, email us at review@ringcentral.com.

Robert
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Ring Central

Publié le 10/08/2023

The setup was a little rocky, was called one afternoon for setup in the middle of the work day ,...

The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle. Phone system is awesome!!

Avantages

Love the control it gives us and the money we are saving from the local utility phone company

Inconvénients

I cannot think of any cons. Love all the features

Réponse de RingCentral

Hey Robert, the Review Team greatly appreciates your feedback on our product. We enjoy hearing how it helps our customers. Thank you for taking the time to let us know how our system and features have benefitted you!

Jennifer
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Ring Central Review

Publié le 28/08/2023

I like that I can manage my calls from anywhere and call out not using my phone number.

I like that I can manage my calls from anywhere and call out not using my phone number.

Avantages

I like that I can call out of my cell phone not using my phone number to customers.

Inconvénients

I do not like that when I am not connected to wifi I drop calls

Réponse de RingCentral

Jennifer, the Review Team appreciates your feedback! As VoIP calls need a reliable internet connection for optimized call quality, you'll experience poor connection when there is not a strong connection available. Call Continuation is available on mobile to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. Learn more about call continuation here: https://ringcentr.al/3R7rRzz. In addition, here is an article regarding troubleshooting VoIP connectivity issues: https://ringcentr.al/44JvAq0. We hope this helps regarding dropped calls without connection; thank you!

Meg
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Buyer Beware

Publié le 03/08/2023

Horrible. Doubled our phone costs and lost business due to the IT issues with their system....

Horrible. Doubled our phone costs and lost business due to the IT issues with their system. Extremely complicated implementation.

Avantages

Lots of features and the ability to have multiple locations / numbers.

Inconvénients

Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without warning and now having to wait on an unnecessary TCR certiicate to be approved for conversational texting which isn't necessary and could take up to 30 days). Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7. We've had 3 different account managers in as many months. Lots of language barriers and problems with support.

Réponse de RingCentral

Meg, we understand your frustration. The Review Team would like to learn more and connect you with our TCR Program Management Team. Please email us at review@ringcentral.com; we hope to hear from you soon!

Summer
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Ring Central a usefull tool for companies with a global workforce

Publié le 12/11/2023

Avantages

We love how RingCentral MVP integrates with various tools, such as Google Microsoft 365 which our business uses daily. This enhances communication & efficiency by bringing these platforms to our employees based in different countries.

Inconvénients

We find RingCentral MVP to be expensive compared to other communication software. But we still use it as it is worth for the services they provide.

Réponse de RingCentral

Hi Summer, thank you for sharing how our product's integration abilities and the services we provide benefit you! We appreciate you taking the time to express your experience.

Chandler
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Works Great!

Publié le 07/11/2023

Avantages

I love this program for making calls and not having to use my own number.

Inconvénients

Sometimes it can glitch out but usually gets resolved fast.

Réponse de RingCentral

Hey Chandler, thank you so much for your review! Email the Review Team at review@ringcentral.com so we can continue the conversation.
We appreciate your loyalty!

Ron
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Ring Central - Yes Please

Publié le 14/09/2023

Great experience. We continue to use it.

Great experience. We continue to use it.

Avantages

I like the way my voicemails are transcribed and emailed to me. I like the directory. I like the ease of transferring calls or forwarding them to another office.

Inconvénients

It was sort of hard to understand at firs, but once I played with it more I was able to be more familiar.

Réponse de RingCentral

Ron, the Review Team appreciates your feedback; we are happy you are having a great experience with our product. Thank you for being a loyal customer!

Juan
Note globale
  • Secteur d'activité : Externalisation/délocalisation
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Ring Central as a calling platform

Publié le 22/11/2023

In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in...

In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems or crashes or failures. Calls are heard clearly and there is little flickering

Avantages

I like that it's a very complete platform, it's quite stable and its reports are easy to consult.

Inconvénients

One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do exist)

Réponse de RingCentral

Hey Juan, thank you so much for your feedback! The Review Team loves hearing from our valued customers.
If you would like to share more, please email us at review@ringcentral.com. We appreciate your business!

Stephanie
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Ring Central - Easier to control the call flows

Publié le 06/07/2023

Would definitely say it is a time saver and you can get it on most devices to make life so much...

Would definitely say it is a time saver and you can get it on most devices to make life so much easier for you!

Avantages

It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to our on call staff so much easier than if I had tried to forward each phone individually.

Inconvénients

The beginning was a little difficult for set up, it takes a while to understand (Or it did for me!) but once I understood everything it was so easy to get going.