Avis clients sur Law Ruler Software

Law Ruler Software
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44 avis

- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Finally something to fully automate the new client intake process
Publié le 22/04/2018
Avantages
Streamlined approach to new intakes, fast client interviews and on the spot contract delivery. Call recording and Complete marketing source tracking. At a glace status on client contracts in process and who the process owner is which equates to full team accountability. Technical support is fast and knowledgeable, we have not had a technical question or issue that has not been immediately answered or resolved.
Inconvénients
User interface is evolving and becoming more fluid and screen friendly. The upcoming version release looks to have refined the user interface, sleeker and better than before.
Réponse de ProfitSolv
Thanks so much for the kind words Russell!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Law Ruler Revolution
Publié le 19/09/2020
Revolutionary. That's really all that needs to be said. We are scaling our business and there is no...
Revolutionary. That's really all that needs to be said. We are scaling our business and there is no greater engine to do this with than Law Ruler. I have been using Law Ruler since January and everything has been trending upwards. Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then. I can't recommend it enough, especially if you are a smaller firm like mine and attempting to outmuscle more established firms: Law Ruler will get you there.
The last thing I'll write is that, while the software is easy to implement and grasp, you still need support from the Law Ruler team if you want to really master the software in order to maximize your business. Everyone, particularly Matthew, has been available and supportive from Day One and made time for me and my team very quickly to train and further understand certain aspects of the software.
Avantages
The first step of acquiring a new client is a lead and no software has better automated lead capture than Law Ruler. It can integrate with any of your referral sources (i.e. website contact forms, paid leads companies, live chat, etc.) and provides automated contact within seconds. It will offer your firm the ability to capture a new client as quickly and professionally as any other law firm out there.
The next revolutionary aspect to Law Ruler is its text integration. EVERY CLIENT RECEIVES A TEXT NUMBER TO COMMUNICATE WITH YOUR FIRM 24/7! This has been a game-changer for our firm, especially in the wake of 2020 where clients will likely prefer not to come into your office.
Also, for PI firms, their settlement wizards have made the distribution process easy and transparent. All figures, expenses, medical bills and fees are automatically calculated and clients can actually approve their settlement from their cell phones (or computer).
So many other parts of the software that are incredible but I'll lastly that their focus is all about the future and innovation. There have been three or four significant updates since our firm went live in January, 2020. Law Ruler has truly become the engine of my law firm now and for the future.
Inconvénients
Other than a bug and glitch here and there, I've been blown away by the software.
Alternatives envisagées
FilevinePourquoi choisir Law Ruler Software
I wanted to find the most advanced, automated and powerful software out there to help scale our business. It took a plane ride from Baltimore to Las Vegas to find it, but there was no other software even close to Law Ruler for my firm's ten year vision.Logiciel antérieur
NeosPourquoi passer à Law Ruler Software
Automated lead capture and text technology were critical for my firm. Law Ruler presented that to me out the gate in our demo and I felt that no other software could compete with them.Réponse de ProfitSolv
Thank you, Adam. We appreciate that you shared your Law Ruler experience!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
God, but could improve.
Publié le 20/12/2024
It has been OK. I wish more developments deal with automation instead of attempting to add a...
It has been OK. I wish more developments deal with automation instead of attempting to add a complete case management system.
Avantages
The ease of use and the setup for different intake case types.
Inconvénients
The setup and the choppiness of the automation.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
All Leads and Conversations in one place
Publié le 27/08/2015
We were looking for a reliable Intake Management system that would organize our potential cases and...
We were looking for a reliable Intake Management system that would organize our potential cases and conversations for us. We got a Law Ruler Demo and signed up. It has helped us built a better practice. Our business has become more efficient. Data and files are never lost and we can access them anytime. It has improved our productivity. Highly recommendable!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Comprehensive and efficient
Publié le 19/10/2020
The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and...
The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and overall make sure productivity is where it should be. I love this program and would recommend it to everyone that's interested in making a switch. The team at Law Ruler truly cares that you are happy and comfortable and making the switch was much easier than I had initially thought it would be.
Avantages
We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips. We had been using a Lexus/Nesus system that was out dated and antiquated and we picked up Law Ruler as if we had been using it for years. Everyday the programmers are coming up with new ideas that boost our Client satisfaction and our productivity.
Inconvénients
There is not much I miss from our old Database software but we had an option to set a monitor that would alert every internal user of an issue. If Law Ruler implemented the same it would be most helpful.
Réponse de ProfitSolv
Thank you Samantha! We enjoy working with your firm and it is our pleasure to provide your firm with world-class support!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
New Law Ruler User
Publié le 13/04/2021
So far my experience has been positive. The implementation by LawRuler has been great.
So far my experience has been positive. The implementation by LawRuler has been great.
Avantages
Lead automation is a time saver and helps make sure leads do not fall through the cracks. Since I am a new user, I am still learning the full capability of the product. The support for the implementation of the software has been fantastic.
Inconvénients
The current lack of Onedrive integration is the only thing I have found missing. I understand this is being added.
Alternatives envisagées
CASEpeerPourquoi choisir Law Ruler Software
Clio is a great product for basic law firm function, time tracking, and billing. However, because Clio Grow is a separate product, the functionality with Clio Manage was cumbersome and not well implemented.Logiciel antérieur
ClioPourquoi passer à Law Ruler Software
The ability to text electronic signature requests and the integration with other products we use for leads.Réponse de ProfitSolv
Dear Paul, thanks for your feedback!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Law Ruler Support Team
Publié le 17/09/2020
5-Stars! I've been through a massive transition from a CRM to an ERP. It was a miserable experience....
5-Stars! I've been through a massive transition from a CRM to an ERP. It was a miserable experience. With Law Ruler, my experience has been the complete opposite! Having a direct support contact (ours is [SENSITIVE CONTENT HIDDEN]) makes the transition from Clio to Law Ruler a successful one. Plus he is a great teacher and communicator!
Avantages
We love how Law Ruler is BOTH an intake and case management software. Everything under one roof!
Plus, the interface is very easy to use! Software is one thing, but the support team is another. The Law Ruler Support Team is incredible!
Inconvénients
Automations and the dialer can take some getting use to.
Pourquoi choisir Law Ruler Software
Clio Manage and Clio Grow are two different platforms that did NOT integrate. We needed something under one roof!Logiciel antérieur
ClioPourquoi passer à Law Ruler Software
Case Management & Intake Platform Additional perks: Texting, Form Builder, Mass Emailing/DRIPs, Automations, and Tasks! Very powerful system!Réponse de ProfitSolv
Thanks Carlina! We are glad that you enjoy the service and were able to find something more seamless than Clio/Clio Grow.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great For My Practice
Publié le 23/09/2021
I have found the experience in using Law Ruler to be great. Whenever a migration to new software...
I have found the experience in using Law Ruler to be great. Whenever a migration to new software occurs, hiccups happen. They have been super responsive to all of our needs, and to our suggestions, and so would not hesitate to recommend Law Ruler. I'm really looking at unlocking the full potential for this software.
Avantages
My team really loves the software. The workflows are exactly what I was looking to create, and the document automation is super simple to use.
Inconvénients
I don't really love all the tabs on my browser that this creates, but that's a personal thing. It does make it easier to navigate back to the main screen by just closing tabs.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Very Satisfied Customer
Publié le 29/09/2021
We are still getting familiar with the software and all of its features, but so far, our experience...
We are still getting familiar with the software and all of its features, but so far, our experience has been as good as we were hoping for.
Avantages
The best part about the software has been working with out account manager, [SENSITIVE CONTENT]. He has been very helpful in explaining how the system works, he is always available for questions, and he's very generous with his time. What appeals to me the most about the software itself is its ability to help track our different marketing campaigns. I also love the automatic text and email replies to our clients.
Inconvénients
We are still trying to figure out how to best send documents to clients for e-signature.
Alternatives envisagées
ActionstepPourquoi passer à Law Ruler Software
The marketing features and the easy to view case status displays- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy to use and reliable case management
Publié le 31/07/2023
Very good. [sensitive content hidden] is a pleasure to work with.
Very good. [sensitive content hidden] is a pleasure to work with.
Avantages
Lawruler's built in dialer has continued to improve over the years allowing us to sign more clients for less money.
Inconvénients
The system operates slow, too frequently.
Alternatives envisagées
LitifyPourquoi choisir Law Ruler Software
Additional featuresPourquoi passer à Law Ruler Software
Pricing- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Legal CRM. Best user interface of any software used by the firm.
Publié le 09/08/2023
Our process of interviewing potential clients would be unmanageable without Law Ruler. Managing our...
Our process of interviewing potential clients would be unmanageable without Law Ruler. Managing our call volume and analyzing lead volume and quality would be impossible without Law Ruler.
Avantages
The product is very easy to use and can be easily customized to meet the firm's changing needs. Customer support is the best in the business.
Inconvénients
I would like to have a way to store, edit and send standard responses that we send via text.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Helped streamline intake
Publié le 12/12/2023
Avantages
Convenient and easy to use product. Helped streamline our intake process.
Inconvénients
Didn’t integrate incredibly well with our other case management program.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best legal software that we run our practice on
Publié le 10/09/2020
I was able to do more with less, increase my lead conversion rate, and manage my disability cases...
I was able to do more with less, increase my lead conversion rate, and manage my disability cases in a much better way. We are exclusively a disability firm which comes with its own unique challenges. There is a massive amount of data to manage for each case and it has to be efficient or we lose money. Law Ruler has been incredible for us and solved this problem!
Avantages
We like the built-in smart dialer feature that prioritizes our leads and has helped us grow the firm aggressively. The system itself is easy to use which helps since our staff is all virtual now because of covid. Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot!
Inconvénients
We went through 2 other software systems before Law Ruler that had all failed to implement our workflow in a useful way. They all looked similar and were nice to look at, but the key difference is that Law Ruler had a consultant work with me to make Law Ruler conform to how we do business, and it was done in a month. The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably.
Réponse de ProfitSolv
Thank you for your feedback, it is gladly appreciated!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Overall, excellent product. With a few tweaks it could be the best in the business.
Publié le 11/05/2021
Overall, it's been a really good experience. Our main contact - [SENSITIVE CONTENT HIDDEN] - has...
Overall, it's been a really good experience. Our main contact - [SENSITIVE CONTENT HIDDEN] - has been exceptional and incredibly responsive.
Avantages
Lead generation and monitoring, converting cases, automations, text messaging, and pretty significant customizations.
Inconvénients
Email, calendar system, case monitoring once leads are converted, lack of integration with Dropbox or other 3rd party providers.
Réponse de ProfitSolv
Hi Nathan! Thanks for your feedback! We believe in constant improvement and aim to deliver the best solution on the market.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Law Ruler helps us keep track of everything!
Publié le 06/10/2021
I can't not say enough wonderful things about Hillel Charm and our positive interactions. Hillel...
I can't not say enough wonderful things about Hillel Charm and our positive interactions. Hillel has helped our team get the most out of Law Ruler for our business.
Avantages
I love that I can keep all records related to a client in one place. It is simple and easy to track where in our process a case lives and to create follow ups that make sense for us. Our dedicated Law Ruler resource, Hillel Charm, is great at helping our team work through business cases and how to use Law Ruler to effectively solve for these. The support team is quick and usually solves requests on the first or second contact. The dialer is extremely helpful to keep all contacts and notes in one place.
Inconvénients
The calendar is missing features like recurring reminders and events.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Law Offices of Joshua Cohen Slatkin
Publié le 30/04/2021
Avantages
I have used Law Ruler for over 5 years and with good reason. Law ruler's intake software has enabled our law office to efficiently perform client intakes and send e-sign documents with the touch of a button. Law ruler has enabled us to streamline our intake process and perform more intakes and sign-ups. The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents. We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs.
Inconvénients
Does not integrate with all third party vendors
Réponse de ProfitSolv
Thanks so much for your feedback, Joshua! We appreciate it!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
law ruler
Publié le 31/08/2021
excellent. [SENSITIVE CONTENT] makes it all worthwhile.
excellent. [SENSITIVE CONTENT] makes it all worthwhile.
Avantages
organizes our intake into a usable process
Inconvénients
I like it. I did not like the mobile version but I can use the desktop on my iphone so that works.
Réponse de ProfitSolv
Thanks for the feedback, Jonathan! We are working on adding features to improve the product to match our world-class support.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Happy people at MedLogic
Publié le 20/09/2021
Avantages
[SENSITIVE CONTENT] is the best. Without him, we would be shopping around.
Inconvénients
E-sign document creator doesn't save work progressions.
Réponse de ProfitSolv
Andrew, thank you for taking the time to leave your feedback! We appreciate hearing from our happy clients!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Law Ruler Rocks!
Publié le 07/09/2016
When our firm began using Law Ruler, we had an initial learning curve as I suppose most users do....
When our firm began using Law Ruler, we had an initial learning curve as I suppose most users do. After a few weeks of learning the system and with the prompt responsive support of Amanda, our firm now has an automated client intake system that has streamlined our client intake process and subsequently increased our client conversion rate. We are VERY pleased with Law Ruler and highly recommend this system to law firms who desire automation, organization and maximizing client contacts.
Avantages
Automated emails and texts to clients. Depending on client status, automated contract, intake forms and medical release sent to clients. Auto alert when forms are completed and returned.
Inconvénients
Very minor issue but the menu on the right of the screen seems to have same information as icons on right of screen. I told you it was very minor. I really do not have any problems at this time. Lawruler has stepped in and 'fixed' all of my concerns.
Réponse de ProfitSolv
Thanks so much Karen! Appreciate the wonderful feedback!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great DEpendable Software with support
Publié le 20/12/2019
The software is very depndable and they have great tech support.
The software is very depndable and they have great tech support.
Avantages
User friendly software with all details needed
Inconvénients
Sometimes when there updates you need to get tech support
Réponse de ProfitSolv
Thank you very much for your continued usage of Law Ruler! We always strive to provide world-class support.

- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Recommended
Publié le 07/04/2019
Avantages
It is very easy to use. The system is great. The support staff is great and fast. It is also perfect to use it on the go.
Inconvénients
Nothing bad to say about this software.
Réponse de ProfitSolv
Thank you Adria! Glad you enjoy Law Ruler!

- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
BEST CRM for Lawyers
Publié le 29/10/2019
Avantages
The ability to instantly communicate with a potential client through SMS and email. Great way to maintain top of mind awareness.
Inconvénients
They haven't quite worked out some of the conditional logic issues as well as a better way to terminate and/or restart drip campaigns.
Réponse de ProfitSolv
Thank you for the review Bill! We really appreciate the kind words and your candor. We are always improving the usability of our features to produce a world-class solution for attorneys. I have forwarded your feedback to our product management team to review further.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great customer service
Publié le 21/09/2021
Love [SENSITIVE CONTENT] !
Love [SENSITIVE CONTENT] !
Avantages
The customization is great and I can track my team
Inconvénients
There’s no Dropbox and it’s a little clunky. The notifications are really, really annoying and there’s no way to fix that
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Law Ruler is great
Publié le 20/10/2020
So far it's great.
So far it's great.
Avantages
Easy to use. Still integrating into my business but so far so great. My account manager [SENSITIVE CONTENT HIDDEN] has been really helpful so far. He's knowledgeable and very patient. I like that it is tailor-made for law firms and they've thought of things I hadn't even thought of to make my business more profitable and run smoother.
Inconvénients
It just takes a lot of front-end work to make it best for your specific business. But all CRM's do and I'm finding that the more work I put into it the more useful it is for the firm. So far so good and I'm really impressed.
Réponse de ProfitSolv
Thanks for the candid review Chad! Our team is always here to help your firm grow and utilize the system as best as possible for your firm's workflow.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for startups
Publié le 13/04/2021
Avantages
Law Ruler is amazing for our client management! All our forms, documents, texts, etc. are now all in one place. We can easily send clients through our system and see at a glance what we need to do to finish our client's product. The support system is amazing! Our Account Manager, Mathew, is very helpful. Anytime we need to make a major change, have a question, or notice a glitch, he quickly helps us fix the problem.
Inconvénients
There are a lot of features on the software. This makes it difficult to use at first. However, after a week we were able to use all the features with ease.
Réponse de ProfitSolv
Hi Amanda, thanks for your feedback!