
Kixie PowerCall
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273 avis

- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Un bon choix comme logiciel de téléphonie
Publié le 21/08/2023
Avantages
Ce que j'apprécie le plus , c'est qu'il s'intègre facilement avec notre CRM.De plus, il est facile à utiliser et la configuration s'effectue très rapidement.
Inconvénients
Certaines des offres sont limitées et ne sont donc pas adaptées à des personnes qui voudraient juste tester quelques fonctionnalités

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Kixie PowerCall Is the Best I've Used
Publié le 02/08/2018
Business problems that we have begun to solve with Kixie, his full accountability by connecting...
Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!
Avantages
What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.
Inconvénients
So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Troubles from Day One
Publié le 16/03/2021
Avantages
The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team.
Inconvénients
The system has had frequent bugs, delays and outages every month. We have not had a month of stable use.
The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.
The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function.
Pourquoi choisir Kixie PowerCall
The system was shutting down in 2020Pourquoi passer à Kixie PowerCall
Kixie had unlimited calling and texting, and with our teams volume of calls across North America, it was the leading factor.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Our company used KIXIE for almost 2 years. Save your money. Their customer service is...
Publié le 19/07/2022
This company is terrible. They should go the way of Enron.
This company is terrible. They should go the way of Enron.
Avantages
When we first started using KIXIE they were competitive, wanted our business--they were helpful. Two years later, you can't get a live customer service rep. They cost 5x the competitor, and NO REFUNDS! Save your money. Check out JUSTCALL.io. It's 1/4 the price. Month-to-month. They have live customer service. What a difference!
Inconvénients
KIXIE now offers ZERO customer service--Terrible! Zero REFUNDS. They don't care about the customer. Not responsive to building in new technology that is needed (hello? Bulk texting???) What more is there to say?
Réponse de Kixie
Sheryl, we're very sorry to hear your experience with Kixie was less than you had hoped for. We pride ourselves on 100% US-based customer service, and we do provide live customer service over the phone, email, and chat.
The reason we do not offer pro-rated refunds for service is due to the costs associated with the US-based support resources that we offer, and also the fact we do not require contracts or annual payments of our customers in order to use the system. You can cancel at any time, but there are no pro-rated refunds when you do, so that we can continue to offer these services and benefits.
As we have grown we have continued to develop new features in response to customer feedback. Due to popular demand, we recently completed a major update which includes list-based multi-line PowerDialing, allowing our customers to auto-dial up to 10 contacts simultaneously. We prioritize the features that we hear the most requests for, and unfortunately not every request can be met.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer
Publié le 26/08/2020
Avantages
It does everything we need and the power dialer is beyond what I could have imagined for sales workflows and instant lead calls! Also the team that helped us get started was over the top enthusiastic, knowledgeable, and helpful.
Inconvénients
None. There's literally nothing bad about it.
Alternatives envisagées
AircallPourquoi passer à Kixie PowerCall
It integrated with HubSpot better and did more.- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing Software
Publié le 07/12/2020
Avantages
It's easy to use and navigate. Extremely useful tool & integrations.
Inconvénients
There isn't much i can say negatively about Kixie

- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Kixie PowerCall is a sales engagement platform that seamlessly integrates with popular...
Publié le 21/02/2023
In general, I tend to have a positive experience with Kixie PowerCall, as the platform's integration...
In general, I tend to have a positive experience with Kixie PowerCall, as the platform's integration with popular CRM systems, automatic call logging, and real-time analytics and reporting features are all well-received and effective in improving sales productivity and efficiency. However, I have expressed concern about the pricing, which may be too high for small businesses or teams with limited budgets. User interface could be more intuitive. Nevertheless, most users consider Kixie PowerCall to be a valuable sales engagement tool, with many reporting that it has led to improved sales performance and revenue growth.
Avantages
I tend to appreciate most about Kixie PowerCall include its seamless integration with popular CRM systems, its automatic call logging and local presence dialing features, and its real-time analytics and reporting capabilities. I also tend to appreciate the platform's ease of use and its ability to significantly improve sales productivity and efficiency.
Inconvénients
I have expressed concerns that Kixie PowerCall's pricing may be expensive, particularly for small businesses or teams with limited budgets. In addition, I have mentioned that the user interface could be more intuitive and user-friendly. Despite these minor criticisms, the platform generally receives positive feedback from users, indicating that the benefits of using Kixie PowerCall for sales engagement generally outweigh any drawbacks.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Happen Ventures review
Publié le 25/01/2023
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Lifestyle Fiberglass Pools
Publié le 24/01/2023
Really good
Really good
Avantages
Takes the guess work out of organizing our incoming calls
Inconvénients
Sometimes things happen to the software outside out control and we don't get notified
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
5 star rating for Kixie Powercall
Publié le 17/01/2023
Avantages
The feautures that are most impactful are the auto dialing and call recordings, these also me to run my business more effectively and efficiently.
Inconvénients
Integration with my exisitng business process was simple, quick, and easy. There are no products that are difficult to use .
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great platform
Publié le 20/01/2023
Avantages
very fast and easy to use, many capabilities and functions.
Inconvénients
no complaints this platform is the best ever
- Secteur d'activité : Tabac
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Kixie PowerCall
Publié le 09/06/2020
Avantages
Switching over to Kixie has been incredible, it has simplified and streamlined everything for all of us by being able to just click a button and make a call. There is no hassle with setup, and the customer support is amazing, and extremely responsive. The ability to go back on call recordings that are automatically synced to existing deals and contacts is amazing, let alone it adding the contact into our system if it isn't already in there. The easy to use editing option for contacts is phenomenal, also the ability to make notes on calls and scheduling call backs. I, along with everybody here would agree and recommend Kixie to anybody who is not already using it.
Inconvénients
If any Con could be explained, would be the mms feature that was recently added, unfortunately attachments can only be opened on the PowerCall Extension but not the App for iPhone or through E-Mail.
Réponse de Kixie
We will be adding MMS to the mobile app in the future!
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
An absolutely fantastic bunch and product to match
Publié le 12/08/2020
Fantastic. If you need a power dialler, use this.
Fantastic. If you need a power dialler, use this.
Avantages
[SENSITIVE CONTENT HIDDEN] are the main men here. The customer service is the best I have ever received. Very quick service, work round the clock, help with most IT issues I had even if it was nothing to do with Kixie. Absolute best product on market and [SENSITIVE CONTENT HIDDEN] is an asset to the team
Inconvénients
Absolutely none other than they are a massive company so can be busy some times so you might have to wait an hour or so for the next available slot even though they fix any problem in minutes.
Alternatives envisagées
Zendesk Suite- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best dialer solution I have worked with!
Publié le 20/08/2022
Since we switched over to Kixie, we have increased our sales by 40% and our departments output by...
Since we switched over to Kixie, we have increased our sales by 40% and our departments output by 14%. It was allowed us to scale our business and easily track what works great and where we have room for improvement through their real-time reporting.
Avantages
Kixie is great right out of the box. Very easy and intuitive to use and comes with all the bells and whistles needed. Integrates perfectly with our CRM and is priced very fairly for the value we get from it.
Inconvénients
I am not crazy about the new upgraded view. I wish they have more video tutorials so that users can easily (and quickly) learn about all the added features.
Réponse de Kixie
Hi Kathy, thank you for the review! It's really great to hear that Kixie has helped your team increase sales by 40%, that's awesome!! For more video tutorials on the new dialer view and features, please check out our playlist of video tutorials on YouTube: https://www.youtube.com/playlist?list=PLYZ9XqY1PsQPZ9dC8UdEDkbnAGsVbe9D2
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Hubspot on Steroids
Publié le 31/08/2022
I will never use Hubspot without Kixie again. Connection Boost with Local Presence alone 10X'ed our...
I will never use Hubspot without Kixie again. Connection Boost with Local Presence alone 10X'ed our connection rate.
Avantages
Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections
Inconvénients
Being without Kixie when HubSpot updates/changes it's CSS, and it takes a day or two for Kixie to update.
Alternatives envisagées
AircallPourquoi passer à Kixie PowerCall
Functionality & PricingRéponse de Kixie
Hi there, thank you for your feedback! We're glad to hear you're getting more connections with Kixie and HubSpot. We're big fans of HubSpot as well, and we're working with them to make future updates more smooth and seamless. Have a great day!

- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great! Highly Recommend!
Publié le 12/05/2021
We are using Kixie as a training and development tool to increase sales velocity. We also use it...
We are using Kixie as a training and development tool to increase sales velocity. We also use it as a way to increase contact rate with our prospects with the local presence feature.
Avantages
We were specifically looking for a dialer with a local presence, also texting, and the ability to listen to calls. Kixie checked all the boxes. The system is very easy to use - which made getting the team on board simple. I sat through a demo with hubspot and they didn't have what I needed, and kixie came recommended. I loved they were able to give us a free trial so we could test it out and see how we liked it. Our sales rep at Kixie helped my team with set up & was available to answer any of their questions.
Inconvénients
Kixie has all the features we need. We considered a video conference software, however, most of our team doesn't run presentations so we wouldn't have a need for video conferencing. Integration was very simple. the team currently used their cell phones, so it was a simple as connecting hubspot in the settings. set up took 2 minutes per user max.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Kixie is AWESOME!
Publié le 09/09/2021
Avantages
Kixie is the best VOIP platform I have ever used. It integrates incredibly well with salesforce (and many others), logging calls and other activities. The Voicemail Drop and Text Templates save people like me, who make 100+ calls a day, a ton of time writing or personalizing messaging to prospects. The "Connection Boost" feature is incredible, and at least doubles our connect rates. Furthermore, the app I downloaded on my personal cell allows me to monitor important texts or calls outside of working hours. 10/10 would recommend Kixie, especially for high output sales teams!
Inconvénients
About a year ago and earlier, there were minor issues with short outages. Kixie support was always fast to respond, and our entire org hasn't had any issues in the last year or so.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
My experience hasn't been the greatest with it.
Publié le 17/11/2022
My full experience with it is not the greatest. It is down weekly to where I can't make calls,...
My full experience with it is not the greatest. It is down weekly to where I can't make calls, receive calls or text. Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the CRM so sometimes it is a bit of a guess playing with it or just takes extra time to be effective with it. 2 out of 5.
Avantages
I think the best thing about Kixie to me would be how it records calls. Those recordings are very easy to access and are typically good quality so they are pretty useful when needed.
Inconvénients
The lack of good connection with CRMs. It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my job easier.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This is the ONE!
Publié le 13/09/2019
Kixie Powercall is getting us on the phone faster and connected with quality prospects. We can...
Kixie Powercall is getting us on the phone faster and connected with quality prospects. We can essentially do everything we need to do from the Kixie software and see it in its respective field in our CRM. This minimizes the administrative tasks that sales people fill their time up with.
Avantages
I loved the full integration with out Hubspot CRM. It already had the pre-loaded dispositions and synced instantly when making calls. The Kixie software is lightweight but gets the job done in a major way. Additionally, being able to hear have call recordings loaded into our Hubspot CRM we can find out what our sales people are saying right and make the tweaks when they could have said something different.
Inconvénients
We have found no CONs to the Kixie software.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Kixie is the best!!
Publié le 05/09/2022
My experience with Kixie has been awesome, I use other dialers and Kixie is my first option because...
My experience with Kixie has been awesome, I use other dialers and Kixie is my first option because of how easy it is to work with.
Avantages
It's easy to integrate with the multiple CRMS that I use, I love the features that it has but most important, how easy it is to use.
Inconvénients
At first, it had a lot of bugs, and it used to crash quite a lot, we reported the issue to Kixie's tech support, and we got a very quick response and they helped us right away. It looks like with the new software updates those bugs are gone and our experience using it has been a lot better.
Réponse de Kixie
Hello there ! It's great to hear that you're loving Kixie's features and ease of use. Thank you for leaving a review!
- Secteur d'activité : Assurance
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I enjoy working with Kixe, Kixie allows my work experience to be more efficient, and...
Publié le 19/07/2018
The benefits are limitless. The time it saves me, just in using the power dial feature, is huge! ...
The benefits are limitless. The time it saves me, just in using the power dial feature, is huge! I love how I am able to view calls, listen to calls, download call for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels!
Avantages
Kixie allows me to track my calls; view call history; dispose of my calls in order to understand how each call was used; I can easily view, and download each call for Quality Control purposes; I can easily call contacts by using the click to call...without having to manually dial, and organize contacts.
Inconvénients
Just learning the functionality, which really didn't take long. : ) Anything that is new, can be confusing, and of course change can be difficult...But the change, and learning experience was well worth it!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great service for CRM
Publié le 22/08/2020
Really happy with Kixie and I would reccomend them to
Really happy with Kixie and I would reccomend them to
Avantages
Links well with our CRM and seems like it is designed by someone who has CRM front of mind.
Call quality is excellent and has been perfect for working from home recently.
Love the fact you can link call notes immediately to a contact from the powercall software.
Inconvénients
There is the ocasional bug, but they are fixed quickly and customer support is excellent.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Power Dialing
Publié le 18/10/2022
It is a good software that helped us achieve our quota of reaching out to our clients and leads.
It is a good software that helped us achieve our quota of reaching out to our clients and leads.
Avantages
This was fairly easy to set up and has all the features that our company needs to carry out our duties.
Inconvénients
This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you.
Réponse de Kixie
Hi Nalika, thank you for your review and valuable feedback! We're glad Kixie is meeting your needs and helping you reach your quota.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing System
Publié le 06/07/2022
I use it daily it's great and I'm happy to have it. The SMS templates are great and efficient
I use it daily it's great and I'm happy to have it. The SMS templates are great and efficient
Avantages
Everything. Caller ID, how it integrates with our CRM, the text messages, the SMS templates. the VM drop
Inconvénients
Sometimes there are glitches, but it happens with technology
Réponse de Kixie
Hi Davina, thank you for sharing your experience with Kixie! We're glad to hear that you're happy with the system, and we're glad to have you as a customer. Have a great day!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Kixie is a must for our Sales team!
Publié le 31/08/2016
We use pipedrive to track our sales but that only went so far. We added kixie and the integration...
We use pipedrive to track our sales but that only went so far. We added kixie and the integration was absolutely seamless. Now we have the ability to listen in on sales calls our team did to be able to tweak our message as well as get real customer reaction to the pitches. Now we dont have to rely on memory with regards to what happened during the call.
Avantages
The biggest pro is the seamless integration. It just connects quickly and works beautifully. Additionally, I love the built in CRM caller ID feature.
Inconvénients
There is not much to not like about kixie. The reason is because it is a very focused product. Its not trying to do too much. It does what is says and does it well.