I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly.
my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 .
I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.
easy to use and its in the cloud so available 24/7
stock needs more reports and needs a "time Clock" for staff.
Easy to use and simple, good pricing. everything was really easy to set up and we were looking forward to using the system.
The system failed to issue notification on new booking. We reported this multiple times and never had any reply. Now I a, not sure how to cancel the subscription.
Thank you for your review and your positive comments about the system and pricing. We are incredibly sorry for the experience you have had with our support. We don't want any of our customers to have experiences like this and we understand your frustration. I believe someone has since been in touch with you. Unfortunately, baxus doesn't send notifications for new online bookings, however, the booking does appear as a highlighted message within the appointment book. We have created a feature request for new booking notifications so it may be added in the future. We have also taken your feedback about our support on board and endeavour to do better in future.
I have been using Baxus for 9months now and love the simplicity of this salon program. This is a business that listens to its users with suggestions for different reporting tools taken on board and implemented. Customer service is exceptional with response time minimal. I would highly recommend Baxus not only for its functionality but also as a product that is reasonably priced .
Easy to use, affordable, SMS messaging service excellent
As a boutique clinic I am very mindful of our out goings. When Cathy from Baxus came into the clinic and showed me the software and told me the costs and the fact there are no contracts I was sold. They did the information transfer for me and I was then up and running. Ive gone from paying $230 a month for software to paying $4per week with txt messaging costing half the price. They offer a 30day free trial, so you've really got nothing to loose by trying it!
The value of this software is amazing, there is part of you who thinks its too good to be true! Trust me it delivers exactly what it promises. I have found it easy to navigate my way around, very user friendly.
Honestly there really are no cons about the software.
Thanks Demetria! Good to hear you're loving using baxus :)
This product has helped my salon grow with reminder texts, marketing campaigns and full business reporting. Less no shows, more repeat clients and helps staff remember clients history.
Highly recommend to all salons.
Thanks for the review Lisa. We're glad you're loving it!
We have been using Baxus for almost a year now, it is user-friendly and simple to explain to new users. The Customer support they offer is phenomenal and as a young company, they are always adding new features.